there was a roach inside the bathroom and there was no room service

the room service thru the phone wasn't working

the room service was awesome

room service took 45 minutes and the order was wrong, waited another 45 min in spite of the

no room service no cleaning service at all

room service and no breakfast being served

no room service, had to go to lobby to ask for coffee for the in room coffee machine

no airport shuttle, hidden fees, no room service menu.

no room service after 11pm

we paid over $300 in basic fees

room service was great

room service was awfull

was in-room dining, but found at dinner time we only had the option of 1 restaurant or room service as each restaurant/bar opens on selective days at selective times

do not have an extended menu for their room service, and i didn't like their coffee

had an issue with our pizzas when we ordered room service and although we were asked about the meal - when we said we hated the pizzas - the

parking a little tough given hillside location, but flat area across the road works.

and there is ample parking

parking is small and there is an overflow grass area parking available across the street

parking lot is small, and the section across the street to park was muddy.

needs more parking

were only there for a night but the pool looked very nice and i liked that there was ample

parking was small

it's a remote area, but 15 miles from the airport and free parking

also the fact that the pool had lights was great

cooled off in the pool and it was nice

everything about the place was great for a village. love the pool area & it s surroundings.

the hotel is clean and the pool is amazing (and that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to our room) wasn't working properly and wasn't hot (+) the food was great and the pools were quite fun (-) we would've liked to have food service at the pool but that wasn't an option but there were plenty of restaurants to choose from (+) really liked having towels at your disposal at all the pool areas (+) a pool almost at every building

during spring break and it felt really crowded with long lines for everything - breakfast, ferry, gym

the room and room service was excellent

staff was good. nice to rent vehicle. room service was good

coffee, but no breakfast, no laundry service, and no room service

no telephone in room to communicate with the clerk or room service

stayed for 2 nights and the first day i went out the whole morning and no room service was done

the hotel and our food bill was much less compared to the food bill at the hotel restaurant or room service

it was really loud at times. room service was really expensive.

there was no room service for towel changes.

for a 5* hotel, even water was not provided, it had to be purchased at $27 for two bottles from room service

room service presentation.

i wish the property had room service and more vegan options

no room service or hospitality unless requested

does not have room service, and for me that s very important

also there was no room

the staff was great and acted with speed when you called for room service

didn t like the room service and i believe one of the staffs took money from the safe but it was my mistake i left

the front desk manager ms jennifer surprised 0us with room service for our anniversary

didn t like that you couldn t get anyone on the phone front desk, maid service or room service

room service, beach access and the food was great

dinner at the hotel and room service was fair, not fabulous.

room service was forgetful, forgot clean glasses and hand towels

i don't see any room service in 3 days . they don't have either a refrige or microwave .

fees beach is shared with other guest service fees when there is no room service expensive

terrible food, no room service . please dont call that fitness room a gym.

no room service due to covid, so when you need something you either got it hours later or it never

the hospitality staff from front desk

room was comfortable the bed was comfortable hospitality was amazing and room service as

room service will clean the room, but not add towels

didn t like the restrictions of food they didn t have room service the first night and i didn t see any food for the rest of my stay so i was really

having parties on weekends upstairs such as wedding and the loud music would disrupt my sleep and room service took 6 hours when i called 5 different times and came downstairs to ask i still had to