were only there for a night but the pool looked very nice and i liked that there was ample

pool and room customer service

parking was small

it's a remote area, but 15 miles from the airport and free parking

pool and the fact that included a parking space

parking wasn't the best

room service was very poor because they did not leave new soap or paper towel and did not pick up

wish there would've been more of an option of food / room service

they offer room service, but the room is far too small to enjoy a meal

saturday night at 8 pm they closed the restaurant and bar i arrived at 8:15pm no room service

gym, on site laundry, great room service, cool 3rd floor lounge, check in area was nice, room was clean and modern, staff was

no room service, had to go to lobby to ask for coffee for the in room coffee machine

we paid over $300 in basic fees

no airport shuttle, hidden fees, no room service menu.

liked the room service

avoidable-not extras like movies or room service)

service and room service.

there was poor maintenance, no room service, and a shortage of towels

room service are good and location is good

the room service was ridiculous

third the room service phone wasn t working at all and one of the outlet had know power

the room and room service was excellent

coffee, but no breakfast, no laundry service, and no room service

staff was good. nice to rent vehicle. room service was good

stayed for 2 nights and the first day i went out the whole morning and no room service was done

no telephone in room to communicate with the clerk or room service

room service presentation.

for a 5* hotel, even water was not provided, it had to be purchased at $27 for two bottles from room service

room service food was sub par, and overpriced

food was good, room service was good

it was really loud at times. room service was really expensive.

noticed that room service trays left outside of guests rooms was not picked up in a timely fashion

room service closes too early. no snacks or food available after those times.

no room service or hospitality unless requested

also there was no room

the staff was great and acted with speed when you called for room service

the front desk manager ms jennifer surprised 0us with room service for our anniversary

didn t like that you couldn t get anyone on the phone front desk, maid service or room service

didn t like that they wouldn t send alcohol for room service you d have to go downstairs to get it

didn t like the room service and i believe one of the staffs took money from the safe but it was my mistake i left

there was no room service due to covid

no room service was provided. my room smelled like spoiled food i had to keep asking for towels

no room service due to covid, so when you need something you either got it hours later or it never

i don't see any room service in 3 days . they don't have either a refrige or microwave .

staff was amazing. room service was delicious.

terrible food, no room service . please dont call that fitness room a gym.

the hospitality staff from front desk

having parties on weekends upstairs such as wedding and the loud music would disrupt my sleep and room service took 6 hours when i called 5 different times and came downstairs to ask i still had to

didn t like the restrictions of food they didn t have room service the first night and i didn t see any food for the rest of my stay so i was really

only thing i did not like was, that after the room service, i couldnt find my teeth paste and toothbrush

no room service or bellman

room service is tooooo expensive for the price exaggerated high price for 2 plate for delivery to

had an issue with our pizzas when we ordered room service and although we were asked about the meal - when we said we hated the pizzas - the

room service food was yummy

was very helpful n welcoming, the suit i purchased was newly renovated and very very clean, room service would always come clean the rooms if u would like them too and the drinks and food was

room service was awfull

room service was only completed 1 time on a 5 day stay

no room service no bottle water

however, i requested room service every single day

at all room service put a do not disturb sign on our door and didn't make up the room

no room service

also, we had no room service and had to ask for clean towels

elevator, no room service, paint pealing all over no coffee in room charged us for coffee booked 2 nights and

it comes to room service and hygiene and cleanliness, they don t offer a turnover service daily

room service was not very pleasant

room service should have been a daily activity

the lobby is beautiful and a hot breakfast was included

breakfast included

no breakfast

the casinos and beaches are close to the proximity to walk

the room has a kitchen, air-conditioning, a tv and a private bathroom

cluding the mattress, pretty large stain).

room service/housekeeping, walls are paper thin so of course we heard literally everything down to

breakfast was very good and the breakfast room service was great

no room service, and the bedding had stains

well maintained, has a lovely flair and loads of little details which make it a prefect bed and breakfast

ordered room service breakfast - it was not good as the order was not prepared as requested

full room service not delivered in a paper bag.

room service and restaurants amazing we love pizza ud83cudf55 restaurant terrazzo next to hotel ,

no daily room service

no room service or microwave

quick with room service

great room service/house keeping too

room service also visited your room three times a day to drop off bottles of water

clean as a whistle, extremely courteous staff, well-trained, room service was great

we re we re skipped for room service on one of the three days.

tried to order room service one night but the restaurant was very busy and was not able to accommodate us

i loved how room service came to clean daily

soft for my back; the fan in bathroom could not be turned off and made a lot of noises; and the room service was ridiculously expensive, they charge $4 delivery fee along with another 18%

room service should leave 2 more bottles of water every day

better room service but w/ covid the challenges are expected!

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

location was great but,we didn't eat breakfast there not because we didn't want to we just wanted to explore where we were

put that in the website so you don t book your room on those days also i did not like how the pool closed at 7 pm

rooms are nice and the rooftop pool area is nice too

room service was good and the overall stay was wonderful

had to call room service 3 times to get more towels for the room and then i finally went down stairs and they

only suggestion would be to vamp up the room service food

negative is you won't reach room service by phone

room,breakfast, pool ,bar, room service ,security and people working with, was perfect and very helpfulness

room service was not functioning and it was a big problem to get breakfast since i was there for a

good location, great room service and nice amenities

access to everything, room service was fast, staff was extremely helpful, the shuttle took you to all of the best local

charged me 86 dollars for room service that i didn't order and have yet to remove the charge

icey but the food was good) infinity pool casino all the resturants in the

huge shout out to miguel who works at the bar/ restaurant and room service

due to covid there is also no room service either

very friendly , housekeeping and room service was on point i would recommend and stay

staff, room service, facilities, all excellent.

booked a busy day of touring the old city and ordered room service breakfast, the night before, to help us get a quick start