there is a nice pool, a clean common kitchen for guest use, and ice machines available

parking is small and there is an overflow grass area parking available across the street

and there is ample parking

needs more parking

better parking spaces

the hotel is clean and the pool is amazing (and that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to our room) wasn't working properly and wasn't hot (+) the food was great and the pools were quite fun (-) we would've liked to have food service at the pool but that wasn't an option but there were plenty of restaurants to choose from (+) really liked having towels at your disposal at all the pool areas (+) a pool almost at every building

during spring break and it felt really crowded with long lines for everything - breakfast, ferry, gym

ordered room service and it was super salty, it would be nice if they had a coffee shop of some sort

room service was awfull

was in-room dining, but found at dinner time we only had the option of 1 restaurant or room service as each restaurant/bar opens on selective days at selective times

room service is tooooo expensive for the price exaggerated high price for 2 plate for delivery to

room service was great

no room service no cleaning service at all

there was a roach inside the bathroom and there was no room service

the room service thru the phone wasn't working

room service took 45 minutes and the order was wrong, waited another 45 min in spite of the

the room service was awesome

gym, on site laundry, great room service, cool 3rd floor lounge, check in area was nice, room was clean and modern, staff was

wish there would've been more of an option of food / room service

room service was very poor because they did not leave new soap or paper towel and did not pick up

saturday night at 8 pm they closed the restaurant and bar i arrived at 8:15pm no room service

they offer room service, but the room is far too small to enjoy a meal

room service staff where great but the mgt staff left to be desired

service and room service.

third the room service phone wasn t working at all and one of the outlet had know power

are terrible liking water went twice , job was not completed , bathroom was wet all weekend, room service staff was excellent when we ask for help of the situation, left room the second day

room service are good and location is good

room service should have been a daily activity

it comes to room service and hygiene and cleanliness, they don t offer a turnover service daily

there wasn t any room service or someone to change sheets and or replace towels and washcloths as needed, also

also, we had no room service and had to ask for clean towels

room service was non existent

no room service no bottle water

no room service

however, i requested room service every single day

at all room service put a do not disturb sign on our door and didn't make up the room

room service was only completed 1 time on a 5 day stay

the lobby is beautiful and a hot breakfast was included

the breakfast is very ample

breakfast included

hot breakfast

my kids loved the garden out back

room service/housekeeping, walls are paper thin so of course we heard literally everything down to

no room service, and the bedding had stains

cluding the mattress, pretty large stain).

breakfast was very good and the breakfast room service was great

front desk clerk and our uber driver that we were in a good area but we chose to just hang by the pool once it got dark

no daily room service

no room service or microwave

room service and restaurants amazing we love pizza ud83cudf55 restaurant terrazzo next to hotel ,

ordered room service breakfast - it was not good as the order was not prepared as requested

they should offer room

ordered a continental breakfast through room service that is supposed to come w/ juice & basket of pastries

building is beautiful, clean, staff is extremely polite and helpful, room service was great, i would definitely stay here

room service also visited your room three times a day to drop off bottles of water

the room service was great they have butler service which makes you truly feel special

clean as a whistle, extremely courteous staff, well-trained, room service was great

room service consistently missing something

room service on point. staff very friendly

better room service but w/ covid the challenges are expected!

room service should leave 2 more bottles of water every day

soft for my back; the fan in bathroom could not be turned off and made a lot of noises; and the room service was ridiculously expensive, they charge $4 delivery fee along with another 18%

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

breakfast time vary daily

best bed, great breakfast. many food options close by.

side and the patio), and live piano on thursday night was fun and invited

had to call room service 3 times to get more towels for the room and then i finally went down stairs and they

the prompt service for towels, room service, etc. front desk was very helpful

room service was good and the overall stay was wonderful

the parking is quite small and there s no room service, but it s no big deal.

negative is you won't reach room service by phone

booked a busy day of touring the old city and ordered room service breakfast, the night before, to help us get a quick start

room service wouldn t answer calls

very friendly , housekeeping and room service was on point i would recommend and stay

wish it was a real beach not a man made one, room service was out of a lot of their options

restaurants and room service are overpriced.

good location, great room service and nice amenities

the late hour for room service

nothing open to get food other than room service and menu was very limited.

had to make calls to room service to receive new trash

icey but the food was good) infinity pool casino all the resturants in the