no room service available, are in remodeling. pool area was poor service, access,

no airport shuttle, hidden fees, no room service menu.

liked the room service

no room service, had to go to lobby to ask for coffee for the in room coffee machine

room service and no breakfast being served

everything about the place was great for a village. love the pool area & it s surroundings.

the pool was amazing

pool and the fact that included a parking space

pool and room customer service

the pool is nice and i thought the over all experience is nice

were only there for a night but the pool looked very nice and i liked that there was ample

noticed that room service trays left outside of guests rooms was not picked up in a timely fashion

i wish the property had room service and more vegan options

had room service it was ok, more food then we needed and price was high, we could have shared our meal

the staff was great and acted with speed when you called for room service

bartenters and room service exceptional

they offer room service, but the room is far too small to enjoy a meal

room service was very poor because they did not leave new soap or paper towel and did not pick up

no room service

only one restaurant choice and no room service that i could see.

gym, on site laundry, great room service, cool 3rd floor lounge, check in area was nice, room was clean and modern, staff was

room service will clean the room, but not add towels

the hospitality staff from front desk

arlet is a star) to the room service staff

room service threw away my water. didn't like that

didn t like the restrictions of food they didn t have room service the first night and i didn t see any food for the rest of my stay so i was really

there was no room service for towel changes.

it was really loud at times. room service was really expensive.

i think you should make guest know that room service has changed in the way the service is presented, prior to their booking

for a 5* hotel, even water was not provided, it had to be purchased at $27 for two bottles from room service

the hotel and our food bill was much less compared to the food bill at the hotel restaurant or room service

there was no room service due to covid

no room service and to pay all that money for ocean view you can't sit two chairs and a little table

don't like that everyday i had to call for room service to clean my room and to make matter even worst my room wasn't clean they just have me

it was my birthday and they brought me cake to my room from room service

didn t like the room service and i believe one of the staffs took money from the safe but it was my mistake i left

no room service due to covid, so when you need something you either got it hours later or it never

i don't see any room service in 3 days . they don't have either a refrige or microwave .

no room service was provided. my room smelled like spoiled food i had to keep asking for towels

room service was forgetful, forgot clean glasses and hand towels

terrible food, no room service . please dont call that fitness room a gym.

are terrible liking water went twice , job was not completed , bathroom was wet all weekend, room service staff was excellent when we ask for help of the situation, left room the second day

room service are good and location is good

third the room service phone wasn t working at all and one of the outlet had know power

there was poor maintenance, no room service, and a shortage of towels

room service staff where great but the mgt staff left to be desired

stayed for 2 nights and the first day i went out the whole morning and no room service was done

the room and room service was excellent

staff was good. nice to rent vehicle. room service was good

no telephone in room to communicate with the clerk or room service

coffee, but no breakfast, no laundry service, and no room service

good breakfast clean rooms nice staff

breakfast was disappointing, it consisted of coffee, orange juice

the coffee was great, decent breakfast, villa was very comfortable and huge

tificial) and a sandwich with

the breakfast is very ample

at all room service put a do not disturb sign on our door and didn't make up the room

room service was only completed 1 time on a 5 day stay

no room service

no room service no bottle water

however, i requested room service every single day

room service/housekeeping, walls are paper thin so of course we heard literally everything down to

no room service, and the bedding had stains

cluding the mattress, pretty large stain).

breakfast was very good and the breakfast room service was great

well maintained, has a lovely flair and loads of little details which make it a prefect bed and breakfast

it comes to room service and hygiene and cleanliness, they don t offer a turnover service daily

room service was non existent

elevator, no room service, paint pealing all over no coffee in room charged us for coffee booked 2 nights and

room service should have been a daily activity

room service was not very pleasant

ordered room service breakfast - it was not good as the order was not prepared as requested

they should offer room

full room service not delivered in a paper bag.

5$ extra for room service

no room service or microwave

room service breakfasts were great. good to see our favorite wait staff at choices.

it has no room service

charged me 86 dollars for room service that i didn't order and have yet to remove the charge

the hot tub room service

access to everything, room service was fast, staff was extremely helpful, the shuttle took you to all of the best local

room service was great and pleasant staff...also breakfast was on point

negative is you won't reach room service by phone

had to call room service 3 times to get more towels for the room and then i finally went down stairs and they

the prompt service for towels, room service, etc. front desk was very helpful

breakfast but maybe it was because hotel was too busy that day...no room service

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

good selection of breakfast food. excellent location.

i expected to see better breakfast included

love the rooftop pool, wow what a view, and great lighting at night

the breakfast was good

the room service was great they have butler service which makes you truly feel special

building is beautiful, clean, staff is extremely polite and helpful, room service was great, i would definitely stay here

we re we re skipped for room service on one of the three days.

room service sometimes took some time to get there

clean as a whistle, extremely courteous staff, well-trained, room service was great

i loved how room service came to clean daily

room service should leave 2 more bottles of water every day

room service on point. staff very friendly

tried to order room service one night but the restaurant was very busy and was not able to accommodate us

better room service but w/ covid the challenges are expected!

room service was efficient

very friendly , housekeeping and room service was on point i would recommend and stay

due to covid there is also no room service either

huge shout out to miguel who works at the bar/ restaurant and room service

expensive room service and they seldom answered your call