anything we needed or asked for was promptly provided, ie: coffee, towels, garbage bags as no room service was provided due to covid

the bed was so comfortable, they had a game room, pool and a basketball court

enjoyed having the kitchen and work area

not enough parking, some customers double parked taking up space.

gym on site is pretty lame, thankfully a planet fitness is close by

he hotel staff,including room service personnel,was friendly and professional

nice, clean room, had to take out my own trash and bring down old towels because room service isn't a thing until after you leave

i stayed 2 days and there absolutely no room service.

unfortunately the laundry room had a faulty dryer at the time of stay.

pool was cold.

very nice property and private parking

wifi was from slow to nonexistent....the breakfast was very small

this includes the martini bar that makes great drinks

the bar closed before the posted time of 10:00-10:30 pm. seems they had somewhere to go....

restaurant & bar on premises

pool was dirty, hardly any water, location was horrible, inside looked like everything was bolted

the pool

back up to door to unload. clean pool. friendly people.

friendly staff , great parking, amazing service and pretty pool area great for relaxing

there was no room service for three days, garbage was not taken out, the toilet seat was not firmly attached, no

it was disgusting i've never in my life experienced a hotel like that and then when i ask for room service or to get my room changed they denied me and called the police and have me removed

staff, room service, breakfast.

loved the fact how the ladies who do cleaning room service always affords more clean towels and checking up if need the room being clean

did laundry here

but it needs a proper management and room service

room service can be better. although we can understand it was a busy day.

tried repeatedly to contact room service in the morning and no one answered

room service could be a little better

room service option for drinks/water even if you re willing to pay

room was only cleaned for 2 days although i called daily for room service and i stayed on the property for 8 days

we had room service only once in our four day stay but was not informed of the time period to expect them

room service wasn t up to date.

even with next day room service it was there

no room service - had to order take away

room service could be improved, requested it once for my room and only the beds were made, bathroom

the room service

room service at this location

a 20 minute ride to south beach and hotel is kept clean with a bar down stairs and a decent gym for some cardio and free weights

cable wasn t working in the room, wifi doesn t work

the room service is ok, decent, nothing special

the room service lady threw away our food, but on our part we didn't leave a note for her not to

ordered dinner from room service and the chicken is even under done

there's a $5 fee each time you order room service

lack of quality room service, lack of staff, disappointment during staff interactions

have room service and breakfast should be more described as continental

room service was a little bit busy at first but once they took my order, it arrived at my room

room service was a bit pricey but we only used it once and the food and service was good.

no coffee in room room service

the quickest room service ever

no 24 hour room service

room service closes at 11. i would think there is a late night option available

200$ room service for a pizza and mozarella sticks that were cold and chewy

one of the few properties in the area that serves room service until

i would love if they extended room service to 11pm weeks days for late-arriving travelers

was not able to order room service.

room service was none and tv only stream movies if u have android phones

the staff was wonderful, room service excellent.

room service; wonderful. dinning room staff also wonderful!!

room service food was excellent

coffee 24/7. security in the evening in the hotels entrance, room service only per request,

room service only once in my stay

they had room service because i was stuck in my room recovering from surgery but uber eats was awesome and

possibly adding room service of some sort would have been nice too

room service one day yes, one day no

service. poor front desk and room service

it us better to go downstairs than ordering room service

room service was poor

also, we ordered room service which took a long time to arrive and when it did, the food was slightly burnt

room service menus in room, no bellmen, forever to find a valet to park the car

bar was closed monday to thursday, could only get lunch and drinks via room service which cost

no restaurant, no bar and no room service

i think they should have room service

there were no packets of regular coffee in my room. i had to order room service for coffee.

very well located - to beaches and downtown nice crew nice gift shop good room service / food

only meal we ate was room service

room service could have been a tad bit cleaner

there wasn t any room service but it s expected bc of the pandemic.

room service basic amenities are not enough for 2 people

there was no room service!

bathroom and room wasn't clean. room service didn't clean room at times only bathroom barely.

maid knocked on the door three times in the evening time, asking if i needed room service

it was easy to check in, the location is great, the hotel was clean, the bed was comfortable, and parking was easy

it has a restaurant for breakfast, and dinner, with a full bar for those who like that

the pool closed after midnight

price for the quality no room service environment

poor room service, not as pictured

no room service, our floor was filthy, made my feet black

room service daily, i had dirty sheets in my room, and staff wasn t at the front desk for 30

the room service was great and good customer service. very clean room and in a perfect spot.

room service was great!

location is good the room was clean every day but the room service did not put paper for the lavatory and the shuttle to the dolphin mall was not going

room service was very poor

longer hours for room service

pty when we

ordering in room service we received the wrong order and staff was not very friendly and only talked spanish

food was excellent from room service other restaurants average. expensive

great staff, impeccable service, comfortable rooms, great room service menu

love the redo of the rooms. great pool and beach. love the service

the iguanas in the property made me very anxious and they come right up to the adult pool and too close for

great poolside bartender. excellent maid staff and room service staff.

room service left me on hold for 20 mins

good room service

clean room, room service very good, shuttle to airport

cost of room service

room service was pretty sad

menu for room service said breakfast was until 11:30 so i woke up around 11 to still have breakfast and they

all portions

room service didn't speak english,

service @ bar for room service

5 dollars for a bottle of water didn't meet my expertation when i clear ask room service was it free she said yes i could of bought a case of water for that

everything was perfect. the shuttle runs every 15 minutes. seven minutes to the airport

breakfast was very good. variety of items. airport shuttle ran every 15 mins free of charge.

wifi was poor- kept cutting out - the desk kept telling me to restart my computer - when i did, it

well laid out room with kitchen area, sitting area, lovely comfy bed and nice bathroom