food was excellent from room service other restaurants average. expensive

great staff, impeccable service, comfortable rooms, great room service menu

ordering in room service we received the wrong order and staff was not very friendly and only talked spanish

the temperature of the pool was very warm not refreshing !

dinning, pool, and ultra clean.

room service operator was not professional and needs lots of polishing if she wants to be in a

nope, maybe just a free room service with a hot bar.

in room service available from restaurant next

room service

the location, the valet service, room service, all amenities

and room service only from 7am so if you are jet lagged or have early meetings - you can t get

room service although the eggs benedict were overcooked

if we had to request it or if it was a covid protocol, but the entire weekend we did not receive room service

drinking water supply in the room, no room service for my room on 32nd floor, even basic things like room slipper is not provided

the carpet had stains and room service ends at 10 every night

room service was only available till 4pm

great room service. awesome views. great staff.

qrl code for room service was not functioning

room service ends at 10:30pm

the pool is amazing and the room service meals are very good in terms of price

-facilities -room service -after landing on the evening of the 12th, we were warmly welcomed by the customer

ere is the pool, where are restaurants, is there any room service

poor room service

checked out, they tried to charge me for room service / breakfast

food quality could better room service.

very fast simple check-in (out) good and eficiente room service and mini bar (+) the rooms were comfortable and room service was satisfactory (-), room service delivery in take away bag (+)poor room service (-)presentation of the room service and price of all (+) very friendly staff, very clean hotel, and awesome room service (-)the room service is not a 24 hour. we couldn t have dinner at night. (-)room service was poor, they didn't replace wine and glasses used from the bar (-)no room service after 8 pm (-) the room service came in to-go boxes in a bag (-) they didn t clean well enough each day the room, if we ordered at night room service, at morning they didn t clean the leftovers

and the pool area and fitness center are fantastic

excellent roof pool and

the bar staff was friendly and ever accommodation was made to ensure a wonderful experience

rooftop pool with bar perfect

room service not available until after 5pm no tea or coffee facilities in room

no room service til 5 pm

only minus was late room service, in the late afternoon, while i wanted some time to relax in my room

my tv didn t work and they don t have room service till 5 pm.

room service was not removed from the corridors durino the night!

ignoring me for 10 minutes and i was the only person at the bar figures and one minute they have room service next day they don'

no room service

e clean clothes were not taken to the room)

come this hotel few times, but now something change, room service every 3 days and the breakfast horrible

the hotel doesn't have room service. you have to call the restaurants in the area,

cleaning and room service were perfect, loved

room service was too expensive and not accurate.

phone for room service wasnt working, they need to mention parking is available at a separate

phone wasn t working, couldn t connect to room service

room service was a bit slow.

the lobby area the friendly staff it s instagramesque (lol, don t say i don t put you on) room service & house keeping was great pool & gym amenities were functional (-) the room service phone was not answered immediately (-) it also took a bit of time to get room service to bring towels, sheets, etc (-)i wish the hotel bar stayed open later and room service was available. (-)lack of service - food stopped serving at 4. no room service options (-)bad room service//food restaurant horrible (-)room service can be much better (-)pool service and hit and miss on room service! (-)the room service is not good and it ends at 6 (-)room service is only available until 5pm which was a big disappointment

l, don t say i don t put you on) room service & house keeping was great pool & gym amenities were functional

pool is small but gorgeous

check in and service for breakfast just a little bit long

breakfast is included it is only continental breakfast

is unbeatable for a city break - in the brickell centre, surrounded by restaurants, shops and bars

the facilities of the hotel are very good - enormous gym, loved the rooftop bar which is still a very lively scene and the pool deck is fine for a

coffee bar in the lobby was a life saver. staff were professional and attentive.

, beautiful, big kitchen and living area ,central , shops , restaurants, night life , pool is very nice with

great kitchen that is poorly outfitted and the water pressure sucks

i also order room service twice and the food came quickly

room service

the ambiance was amazing, rooms were very clean, staff very friendly and supportive & room service quicks food and drinks amazing, amazing views

ss than 30 minutes)

everything s accept room service was disgusting

you rent a car you have to pay around 40 $ for parking no coffee/tea provided in the room for room service you have to call for menu delivery

the hotel is associated with 4 restaurants, it does not offer room service as advertised

wasn t able to order room service which wasn t a big deal but it would ve been great if i could

asically nothing in the room except one small

room service and the food was great

breakfast (room service) could have been better (+)the room was very nice and the food for room service. (-) and the restaurant wasn't working to get room service (-) no room service or food options after 21:00 on a weeknight in a $400pn hotel - is a no no (-)room service did not come each day (-) zero slippers or robe to be found in the room and when i called the anything any time room service they still couldn t provide slippers (*) no room service after that (+)nothing went well. no towels. unable to park car and charge to the room. no room service. (-)room service was offered at this property, and there was no housekeeping service provided during

pool deck is great to relax and the meals were great too

the drinks on the bar was totally overpriced, one beer 10 dollar

gym and spa in different building :( (+)location rooms very spacious (-) the spa and gym are very hard to access through the parking lot (-)the hotel didn't have a good spa center - there was no massage option (-) access to the gym and spa was not easy for anyone with any kind of disability (-)the spa didn't work, and the hotel was dirty. we walked around the floor to get to our suite. (-) tried to go to the spa and all spaces were filled for the entire day

the pool is shared with apartments which didn't

good location not too crowded. stuff at the beach was so helpful. room service wasn t this bad

room service needs improvement

i understand that room service was not being done because of the pandemic but getting your everyday necessities

hotel was still not offering room service due to covid so you had to reserve it 24 hours in advance from what i was told

do not really happy with the room service but i happy with location and people who care about us no problems at all

there's a $5 fee each time you order room service

ordered dinner from room service and the chicken is even under done

the room service lady threw away our food, but on our part we didn't leave a note for her not to

lack of quality room service, lack of staff, disappointment during staff interactions

the room service is ok, decent, nothing special

no coffee in room room service

room service was a little bit busy at first but once they took my order, it arrived at my room

tried to have room service the following night, called order at 10:30pm

room service menu not much to choose from but food was good.

ambiance was so pleasant beautiful hotel and staff room service was excellent and they're very attentive to there guest

the hotel was close to the airport, it was clean, very comfortable, the staff was friendly, the room service was good (and quick (-)room service after 10 am at least (+)awesome stay other than no room service on monday (-)did order tater tots from room service (-)i just feel when i order for room service i was over charged (+)ordered room service and food is amazing (-)no room service due to covid (+) room service was phenomenal, pool staff-extremely kind an welcoming (+)hoped for - lovely room, excellent staff, great location very close to whole foods, really good room service (+)nice and clean. great room service

is no wifi include and no parking lot include so the price when you use this services was more much

fee for wifi, no breakfast, expensive parking fee

the service at the restaurant bar was a bit slow.

was only given one bar of soap each day so had to keep moving it around

beautiful room and room service was good

room service for breakfast was probably the driest most uninspired meal i've seen

room service isn t always available

room service breakfast was poor quality and expensive

room service, took them a while to bring my food up and i asked for more toilet paper and they

room service was delicious and prompt, love the in room breakfast, you can build your own fresh

staff service was exceptional from the caf hotel employee from the front desk and gentelman from room service were over and

the room service menu is interesting, it's a little too 'chic' for small children

room service charges

comfy beds and excellent room service

ordered room service at 1am and they brought us the wrong food and never fixed it

room service was excellent.rooms were cleaned everything was amazing

room service was good and quick.

things stand out, some stains on hallway carpets and room service tray outside in the hallway for almost our entire stay

room service food was very expensive and not very good. lobster blt soggy and gross..

also i am not sure if there was wifi as we did not receive a code

wifi was a little spotty despite advertised as strong

location wifi parking valet only 25$

to pay resort fee per day but not entirely sure what, other than wifi, we were getting for it

which didn't have a good connection to the wifi

order room service for 2 days no one came until the 3rd day

room service is only on request and by 12 pm, so if you sleep longer or you forget, you do not

you do have to request room service

my main inconvenience was that there was no room service

no room service unless you ask

thing to like in this place no water in bathroom ac not working no room service no phone answer no internet wifi dirty place room v

room service good

technical control of properly working of the lights, toilet and room service

i like the room service

like the room service no one came to clean or spread beds daily only emptied garbages

earlier check in maybe and room service but i didn t ask if i was possible.

hotel , great location , very nice stuff , the manager is very professional and helpful , the the room service was very great and on time

the beach front the historic building and the pool - missed room service a couple of times could have been better on

room service did not clean the room properly when asked to clean specific areas facilities were

room service

they had room service because i was stuck in my room recovering from surgery but uber eats was awesome and

possibly adding room service of some sort would have been nice too

room service only once in my stay

room service one day yes, one day no

coffee 24/7. security in the evening in the hotels entrance, room service only per request,

there was no room service they lied about breakfast

room service attitude could be improved

took room service long to get to our rooms

hotel is so small you can t use any amenities the rooms were so small no comforter room service never to came to clean room it s def better

kind and polite staff, daily room service and useful roof terrace

maybe they can be quicker with room service.

no concierge or room service

there is no fitness center here and there is no room service for food

room service forgot to clean my room one day when i requested.

wels/toiletries) and stocking the

location spot on, friendly staff, excellent rooftop pool

the pool was great

clean, great location, beautiful rooftop with pool.

fault anything , breakfast staff , bar staff and the location was fantastic would definitely stop there

property was great, loved the rooftop pool, the staff was so friendly and kind

it was dirty, we didn't get breakfast, no room service, the view was the building across the street

apologize but each day the room service with majestic was poor there was always something that was not cleaned or not

room service, room was not nice, issues with checking in early

also good room service- did not

is no mini fridge or microwave, stayed there 4 nights no room service, no cleaning, no clean towels, they didn t even pick up the trash in our room

room service everyday (if wanted (-)i had to request room service to tend the room - change linens and towels on the third day and paying a $20 daily (-) room service staff weren't

the bed was not comfortable, and the wifi did not work.

location , very friendly helpful staff, clean rooms , good wifi , good valet parking service

for 5 days we had a great time the staff was very friendly, nice and clean environment, great wifi, free breakfast

good wifi

made eye contact with the housekeeper and put the room service sign on the door came back 6 hrs later and room had not been touched

monica and eric also made sure that on my second night stay at the kent, the restaurant completed room service, due to my room service request being ignored on the first night

they are not doing room service, when we asked them they said because of covid .

i couldn't order room service

no gym. no room service

close to the beach.. staff are very friendly.. the cleanliness and room service was great.

staff members were super friendly and helpful starting from the reception, the restaurant, the room service and penthouse bar they all took care of every detail with intent

had a beautiful stylish

breakfast was decent

for the room rate, you get great value such as: - decent wifi which

the room service didn t show up when we need them

for a small iced tea), as

first, i was surprised that there was room service as standard every day

room service stopped too early, pool closed too early, drink prices outrageous, coffee not great

good space in the rooms comfy bed good breakfast friendly staff relaxed atmosphere room service every day