not having room service.

the staff was wonderful, room service excellent.

the room was very relaxing,clean,comfortable. room service was fast.

room service; wonderful. dinning room staff also wonderful!!

my room was ok, but the room service didn t match the price

same goes for room service

staff was responsive to requests, food was excellent both room service and restaurant, rooms were clean spacious and

room service could be a little better

improve room service options.

tried repeatedly to contact room service in the morning and no one answered

room service could have been a tad bit cleaner

there wasn t any room service but it s expected bc of the pandemic.

room service basic amenities are not enough for 2 people

dont do room service nor delevery, restaurant closed and reopen at 5pm

only meal we ate was room service

no room service

u have to go pick up the food)

the housekeeping service was slow to respond to room service calls and needed multiple reminders for small things like body lotion

room service was great!

very friendly staff, very clean overall, room service was superb! love being close to mall.

the room service

room service at this location

room service could be improved, requested it once for my room and only the beds were made, bathroom

the food, drinks, & bar service was super amazing

wifi access very and breakfast poor.

we had room service only once in our four day stay but was not informed of the time period to expect them

room service wasn t up to date.

room was only cleaned for 2 days although i called daily for room service and i stayed on the property for 8 days

no room service - had to order take away

even with next day room service it was there

all aspects, room service..etc

room service

i did not get room service to clean my room

free wifi plus complimentary room service on

r obvious reasons with covid19), you could order on your room phone, for example, a

love breakfast, i thought it was expensive for what it offered, but it’s an easy option if you’re

breakfast can be handled better how can you compel guest to eat at same

breakfast was not included and was a la cart. ther was no buffet

comfort, value, pool

just a little option for included breakfast

i liked the room service robot. the pool was a nice temperature and kid friendly.

the robot room service!

a great thing happens when you order room service as well, a robot delivers your orders to your room, absolutely amazing

i loved the staff the room service was excellent it was just beautiful and comfortable

room service delivery was not to my expectations

room service was always accurate and fast. front desk always answered any questions we had

room service was prompt, food was good

room service you have to call in the same morning

ordered room service in the evening and were disappointed by the food

room service was quick and the pasta i ordered was a large portion and tasted great, fairly

room service could clean more precisely

room service was only ok, but i guess it is the usual for any hotel at the same category

breakfast, room service and front desk staff were very friendly and accommodating

laundry was free and had apartments with full kitchens

for a pleasant stay, including a complete kitchen and eating table, perfect when you travel with kids

room service very expensive

we ordered room service and when i called to have the tray removed, no one showed up

room service is very poor after midnight

room service was way overpriced

menu available in the room)

price for the quality no room service environment

the room service was great and good customer service. very clean room and in a perfect spot.

no room service, our floor was filthy, made my feet black

no room

room service daily, i had dirty sheets in my room, and staff wasn t at the front desk for 30

called room service and they gave me attitude about why i just don t leave it open

wish i had more knowledge on how to work phone and contact room service, front desk etc from hotel

had to call three times for a room service menu to be delivered, along with towels and tissue

is horrible, ordered room service for breakfast and was not correct, bed was built up on wood, and jacuzzi tub didn't

ordered via room service was almost $70 a very very poor value 2 eggs, 2 sausage, 6 strips bacon, 2 slices

couldnt even order room service

food/restaurant or room service

does not have room service

no room service

no restaurant for room service.

didn t have daily room service, a minor issue for a 3-day stay; the coffee maker didn t work; no printed

had to request for room service on numerous occasion

the $60 daily deposit. unnecessary if you don't plan to use room service.

this wasn't a deal breaker as i put towels on the floor and the room service, passed daily

good, free shuttle to airport, clean and comfortable rooms, friendly staff in spanish and the room service was fast

also, there were not enough toiletries and towels for a stay of 3 nights with 3 people given that room service is not done daily due to covid 19

room service was good. prompt also.

paid for 3 nights and no room service to clean the room n clean towel on the 2nd day i call from desk it was explained that

in a whole week the room service didn t show off. the floor was dirty.

you did get fresh sheets and towels when room service was requested

cost of room service

room service left me on hold for 20 mins

shower gel in the room only soap, yuk no room service menu had to have it delivered only decaff coffee pods in

good room service

very comfortable and convenient for the airport. room service food was delicious.

room service was very good

room service closes at 11. i would think there is a late night option available

one of the few properties in the area that serves room service until

200$ room service for a pizza and mozarella sticks that were cold and chewy

i would love if they extended room service to 11pm weeks days for late-arriving travelers

room service

in our 4 days stay not even one day room was cleaned by room service

room service is available every three days but once requested, it will done daily

they have an out door dining area, it was great as everyone seem to have kids, so no smokers there

my kids love it, too

room service food was very good

room service was poor

complimentary breakfast and each guest was offered a 25 dollar worth voucher to use either for room service or to get extras at breakfast

also, we ordered room service which took a long time to arrive and when it did, the food was slightly burnt

it us better to go downstairs than ordering room service

room service. got in after 10 p.m. & restaurant was closed.

i wanted to order room service breakfast and pay for it but it is not available.

no restaurant. no room service.

location, nice staff, hotel restaurant wasn't open but had a nearby restaurant that doubled as room

room service available but pricey

i think they should have room service

very well located - to beaches and downtown nice crew nice gift shop good room service / food

went well even though there was no room service and we upgraded to a balcony room but were not able to sit on the balcony because the

no restaurant, no bar and no room service

there were no packets of regular coffee in my room. i had to order room service for coffee.

bathroom and room wasn't clean. room service didn't clean room at times only bathroom barely.

maid knocked on the door three times in the evening time, asking if i needed room service

to find, plenty of parking

pool, excellent greek resteraunt in the lobby

bathroom curtains had mould. electric outlets didn t work. wifi spotty

night with the pretty lights, comfy seating and bar area staff were lovely, food was lovely for room service and breakfast

the phone didn't work for us to call for room service

no water in the room. no room service earlier!

service @ bar for room service

menu for room service said breakfast was until 11:30 so i woke up around 11 to still have breakfast and they