the views and gardens around the hotel also outdoor pool and indoor everything was nice

the heavy reliance of paper for ordering food which had to go a long way to the kitchen each time

wifi is not good

spa and indoor pool and wonderful sea view

lovely gardens and plenty of parking

were very comfortable and room service was excellent

we used the room service, and this was reasonably priced, delivered in good time

as there are no shops in the vicinity and room service was a little patchy, not having a fridge in the room to keep things chilled was quite

outside seating and bar area were lovely

also not the best parking

room service

room service was excellent and the spa was amazing

room service though was great

especially when room service only change your towels nothing else

night to be put i a dusty dirty room that looks like it was redecorated since the hotel open and room service was a

will try room service menu next time

absolutely no room service and told on arrival it was self catering which we had not booked

room service staff were conscientious helpful and friendly

the free room service for breakfast was appreciated

would like a bigger room service choice

food is great good room service will 100% going back many

room service trays left on landings for several days

excellent hotel with the added bonus of room service

cluding room service).

pleasant staff, breakfasts and restaurant food good

excellent staff and breakfast

amazing breakfasts, great walks & location, highly recommended

all round can't do enough for you clive cornish breakfast is exceptional tea coffee biscuits etc non resident meals catered for as a fellow walker

nice room and breakfast

the breakfast was amazing the poached eggs were done to perfection - highly

room service staff are excellent , friendly and professional

room service order was forgotten and information folder had misleading information about times of

like the really fast service breakfast or room service

fridge would have been nice but the room service was exceptional

room service which took a very long time to arrive , and when it did one tif the dishes wasn t

check-in, pets nit allowed in any public areas, when ordering room service food on their whatsapp by message, then by calling 2 hours later, no response

aren t allowed in any dining area which was a shame meaning that for breakfast i had to order room service at an extra cost so i didn t leave my anxious dog alone in the room

details in room of restaurant , if you could have room service ect quite impersonal

date pudding was inedible as the sauce had been burnt, 12 pounds for 3 scallops, there was no room service, i spent my evening walking back and forth with drinks, the room was chabby and

room, it seemed noone was working there since there was noone at reception and no room service and cleaning

the reception manager arranged for room service & was very helpful

e photo)

the breakfast was fantastic and the views from the hotel are amazing

brilliant room with seaview and food was outstanding especially the breakfast the spanish member of staff was very welcoming and friendly

breakfast was first rate and the location was excellent

clean cosy apartment on 4th floor, god breakfast & room service in the evening was good also

room service meals were good the gym and the pool were great and i used them every day

and great views out to sea, we ate in the restaurant in the evening, the food was excellent, room service breakfast in the morning was fab we had

was delivered via room service out our request and it was above standards of what we expectes so very pleased

we had room service one evening which was prompt and tasty

we ordered room service one evening and we had such great service

wever understand this is out of the hotel s control) - perhaps more food choices on the room service menu

ich was excellent)

room service was amazing and nothing seemed like too much trouble

we had room service for dinner, and the crab sandwich was lovely

very good breakfast nice staff

up to the sunrise over the sea, free parking, friendly staff, hassle free check-in and check out, bar and restaurant with a really tasty dinner, and a hearty breakfast

dinner & breakfast were delicious

very welcoming, free parking , fabulous fish meal and breakfast cooked to order, great service

easy access to free parking at rear of hotel

sagna)

found nothing wrong with the quality or quantity of food. room service was excellent.

ordered room service and the food was very tasty

the wifi

also the food from the fish bar was excellent

the staff were so attentive with room service and cleaning the hot tub etc

massive shame the golf course has been totally left following adminstration

we used the indoor pool, sauna, gym and had a couple of drinks at the bar

the view, spacious lodge, swimming pool, and restaurant

property was lovely and spacious the kids also loved the stay

from front of desk to room service was fantastic

the night

10

we ended up ordering room service after all restaurants were booked for one dinner and the in-room menu is really

beach restaurant and room service food less good but still fine

i couldn t fault the breakfast and would most definitely recommend this hotel

great selection at breakfast

cars are a nuisance in st ives and parking is difficult

best location with views from room, easy parking. friendly well informed staff great breakfast.

light and airy, staff friendly, breakfast fresh and tasty, cakes left out for late night snacks, parking available, close to beach and

the room service wasn't fab as we asked for veggie sausage & hash browns which were available and didn

lovely staff and great room service

i ordered room service and attended the bar and the restaurant and all food was delicious

room service.

disgruntled guy who arrived with our room service

was lovely, bit disappointed there was no room service and the bar shut early, but overall was lovely

free bottles of water and room service

also great service was the room service with the mini bar which has been refilled automatically every day

dining room service was very willing but somewhat haphazard

the location was excellent. room service was good. reception friendly. easy access to the town.

do check meal times including room service especially if seeking a meal later in the evening - that's not a negative but service

due to covid, the hotel offers room service breakfast which worked perfectly with the view

the only thing that didn t happen was room service when it should have done

breakfast was excellent with a superb view, room service evening meal was well worth what i paid , very nice stay

room service was excellent

great bed and room service staff

secret cinema and kids play room were a great bonus for our 2 year old

7 bedroom hotel on the harbour, recently refurbished, the lounge and breakfast room recreate the atmosphere of a private home, mini movie theatre for 25

great breakfast great location

beautiful place - warm friendly staff. lovely decor . evening meal and breakfast were excellent

plentiful car parking and secure

parking ,food, cleanliness

clean accommodation friendly staff fantastic bar food - generous portions and beautifully cooked a lovely local pub in an a quiet village with a

also the customer service was excellent - order a pint from the bar to be brought to your room if you so wish

superb food dinner, breakfast very tasty and good quality, ideal location for getting around, parking on premises, very comfy bed indeed, excellent stay

30pm and after a long journey enquired about room service to order a meal

good breakfast and very swift room service

the only improvement i can think of is offering room service to the apartments.

clean comfortable room , room service food was excellent

and possibly room service just for the disabled room as my friend was unwell on the saturday morning so i went

staff were really friendly and managed to sort us out with some room service

room service could be improved

room service

it was a delight to enjoy the delicious food presented in both the restaurant and for room service

i had good room service and a delicious breakfast

would have liked a simple room service menu rather than 2 rosette rich menu as on business, but i was recommended the pub up

was large and very comfy, and room service included hot chocolate, treats to eat and even a hot water bottle

buffet missing bowls, second dinner sent back as badly cooked, phone not working in room so no room service or outside line in an area with no mobile signal- as it was the

the worst thing was no room service, no breakfast in bed, no food outside of their expensive dinner menu and if you

was no phone in the cottage, so we were unable to order room service

room service breakfast for 8

were very helpful and accommodating, including taking special orders for food, and delivering room service when it hadn't been booked in advance

room service not good,we stayed for four nights,asked for room service on the monday,we arrived

non availability of daily room service. overpriced.

we got room service in the evening which was really nice food

room service was excellent

struggled with room service in the evening

very fast room service

room service was friendly and quick and nothing was too much trouble

having been woken up at 9am for room service every morning, spoilt being on holiday

room service during our 3 day stay

asked to change my breakfast in the restaurant to a room service order

room service breakfast was great and had different items including fruit and ham.

friendly staff, good room service, clean room.

you have to order room service, like change towels or top up toilet pape

the price of room service bht i do fully understand

even down to the finer details, like when i phoned down to reception to place my room service order - they'd remembered that it was my birthday & wished me a happy birthday

nice staff, sea view room had an excellent view, 24 hour room service was very speedy

is beautiful, the staff couldn t have been anymore helpful and the food was delicious, i had room service in the evening and it was so easy

high, room service tray charge.

in addition, the only time we've requested room service, we didn't get it; the order never made it to the kitchen

we didn t like the time the room service took

good room service which was also great when you have a small child

room service menu was very limited with no allergy or children s options

ordered a snack very late at night and although the room service closed earlier, they sent us a meal

clean and great room service

the honesty bar downstairs was a nice touch and the offstreet parking was appreciated

the honesty bar was a lovely idea and we used it both days

free parking on site kevin & sasha, were amazing and nothing was too much trouble for them

great wifi

room service we used a lot as we were moving house so using the hotel for luxury and rest

room service dinner and breakfast was very good even for vegetarians

room service food was also excellent

room service menu and quality of the bit of food we ordered was disappointing

we ordered room service for breakfast, unfortunately this was cold .

) breakfast

30pm told the bar had closed, asked if we could have it as room service, would it make a difference still a no

room service

aking of beds, refilling drinks ) all

answered the phone when i rang for room service

old tired no room service. road noice. view was of the street

the extra charge for a tray for room service . no onsite parking unless pre booked and reserved.

this is being picky, but room service for food would have been amazing

we had pizza room service which was awesome

but water pressure very low in bathrooms, no room service

quality very average no phone in room for reception no room service staff were very very good the hotel needs more

reception looked very nice... bathroom was perfect room service always did a fab job...

no room service

there was no structured plan for room service for meals

bar staff were great

no room service, we ran out of tea, water etc

indoor pool and sauna also the room service and cleaning was good

room service on point

refusal of room service

it appears there is no room service and the kitchen closed early

helpful staff, great breakfasts, room service excellent, close to newquay and the beaches, a good place to base yourself to visit

location, beautiful views and the outdoor pool is heated, the hotel is clean and the rooms are very nice

all - breakfast

no indoor swimming pool

excellent location,heated outdoor swimming pool

the spa is small but perfect, we enjoyed our jacuzzi and an evening on the bar balcony with views of

there are plenty of spacious parking spaces for all hotel guests

the spa facilities were amazing and nothing was too much trouble for the staff

was excellent with plenty of parking

parking on site

we stayed five nights and didn't get a room service although we put

the view, room size and the service - well done room service in such harsh weather too

formation concerning room service could have been better, knowledge about time and service, additional staff trining

a tab to your room as no signal to pay by card resulting in being disturbed again an hour after room service was delivered as the payment wouldn't work in the hall

room service was prompt, burger was cooked beautifully - slightly pink and every detail with