lovely staff and great room service

i ordered room service and attended the bar and the restaurant and all food was delicious

disgruntled guy who arrived with our room service

had to call hotel line to get room service which with little to no signal is tricky

the room service wasn't fab as we asked for veggie sausage & hash browns which were available and didn

the location was excellent. room service was good. reception friendly. easy access to the town.

also great service was the room service with the mini bar which has been refilled automatically every day

free bottles of water and room service

room service not available

dining room service was very willing but somewhat haphazard

friendly welcome, great room, fantastic location and an amazing breakfast.

b&b with a great location and well stocked mini bar (which helps as there isn't a bar) (+) just a stones throw from the best beach with bar and takeaways on the sand (+) facilities great, mini bar and snacks very reasonably priced (+) there was a small bar in the main hotel and the lady at the bar was very lovely and friendly (-)bathroom / shower very tight no bar as advertised (+) location is superb with beach, bar and restaurant very close by, also easy walk to town centre and facilities (-)think of anything that could be improved - except perhaps bar knowledge (-) we prefer a hotel with an evening bar but was no great hardship to bring a drink in (small fridge & stuff to buy in room) or walk to

the location. breakfast was great, with a good selection.

great location, spotlessly clean, friendly staff, parking out front

room, bed, facilities, location, breakfast and service all great - thanks a lot!

the room service the price the first nights salmon noodles made me very ill and my partner very sick

10

room service poor

we were being really lazy the first night so ordered room service, found this to be expensive - spa treatments felt overpriced - some of the staff

we ended up ordering room service after all restaurants were booked for one dinner and the in-room menu is really

it would have been nice to have had daily room service

do check meal times including room service especially if seeking a meal later in the evening - that's not a negative but service

due to covid, the hotel offers room service breakfast which worked perfectly with the view

no extra charge for having room service breakfast

very good breakfast and room service

cluding room service).

excellent hotel with the added bonus of room service

pleasant staff, breakfasts and restaurant food good

food is great good room service will 100% going back many

room was warm and comfy, nice pizza through room service

staff were friendly and helpful, even when they were extremely busy serving at the bar

plenty of parking and well located to enjoy our weekend in penzance

superb food dinner, breakfast very tasty and good quality, ideal location for getting around, parking on premises, very comfy bed indeed, excellent stay

parking ,food, cleanliness

if you can, take the time to have a drink in the bar with the locals, so much fun

the staff were so attentive with room service and cleaning the hot tub etc

drinks at the bar were also expensive 4 for a j20 (we don t drink) so we only had the one and ate elsewhere (+) we did not try the facilities but the bar was very accommodating (-)rooftop bar was closed when i visited in february

the kitchen was amazing had everything you need

would be nice if the lovely pool facilities were open later than 7:30pm for a holiday location

towels were provided as were some toiletries per bathroom and a little welcome box in the kitchen containing a dish towel, an eco soap, a dishwasher tablet and some tea and coffee to help

the night bar and late night room service was fab

room service staff are excellent , friendly and professional

fridge would have been nice but the room service was exceptional

room service was quick and good quality

room service order was forgotten and information folder had misleading information about times of

ordered room service and the food was very tasty

sagna)

found nothing wrong with the quality or quantity of food. room service was excellent.

of parking beautiful rooms great restaurant great staff brilliant carvery with gorgeous veg and great

plenty of parking on-site, a big plus for drive-yourself tourists

room service breakfast for 8

we got room service in the evening which was really nice food

were very helpful and accommodating, including taking special orders for food, and delivering room service when it hadn't been booked in advance

room service not good,we stayed for four nights,asked for room service on the monday,we arrived

non availability of daily room service. overpriced.

of activities it offers

magazines, games, dvd's, kids club

though we didn't use either)

choice of background music in the bar area which was not in keeping with this elegant hotel.

we didn t like vegetarian breakfast.

as there are no shops in the vicinity and room service was a little patchy, not having a fridge in the room to keep things chilled was quite

were very comfortable and room service was excellent

we used the room service, and this was reasonably priced, delivered in good time

wonderful amenities, spa, pool and steam rooms

m a sea swimmer and the sea was too rough), great hot tub and spa facilities and a quiet

the only improvement i can think of is offering room service to the apartments.

no room service to the apartments

closed on mondays and no room service either

30pm and after a long journey enquired about room service to order a meal

rooms need an upgrade no wow factor expensive room service

could not get room service on new year's eve.

room service

service including room service and restaurant/ bar staff was excellent

we loved the rosegold bath, it was clean and the room service was excellent

staff were really friendly and managed to sort us out with some room service

nice room and breakfast

very quiet i cannot comment on the breakfast which i was looking forward to but i slept so soundly for the first time in ages i

excellent staff and breakfast

charming idyllic oasis. great views and a tasty breakfast

the breakfast was amazing the poached eggs were done to perfection - highly

great bed and room service staff

7 bedroom hotel on the harbour, recently refurbished, the lounge and breakfast room recreate the atmosphere of a private home, mini movie theatre for 25

great breakfast & very nice

secret cinema and kids play room

and room furnishings were lovely, bed was very comfy, location and the restaurant and bar (both upstairs and downstairs) were fabulous (+) live music in the bar is a fun added touch as is the secret cinema with fully reclining seats (+)lovely cosy friendly bar downstairs & (+) the bar and restaurant are great with beautiful views (-) not always someone sitting at the front desk but you can walk over to the bar area and easily find a staff member there (-)is in the side-street then i needn't have got so wet while struggling to open the door to the bar area and pushing my case through (+)great rooms, great bar and restaurant. great staff team.

on site parking

a door somewhere near the stairwell that slams shut over and over when the bar is busy, which meant my wife and i only got to sleep once the pub closed about 1 am

parking a bit hit and miss but able to park each day with a bit of manoeuvring around others but

we found a friendly and efficient welcome at the busy cheerful bar downstairs and were shown up to our rooms by the bar staff

up to the sunrise over the sea, free parking, friendly staff, hassle free check-in and check out, bar and restaurant with a really tasty dinner, and a hearty breakfast

nothing negative to add - personally i would like to see a room service option especially with a limited dinning room space due to covid 19 - limited food

was no phone in the cottage, so we were unable to order room service

the worst thing was no room service, no breakfast in bed, no food outside of their expensive dinner menu and if you

buffet missing bowls, second dinner sent back as badly cooked, phone not working in room so no room service or outside line in an area with no mobile signal- as it was the

was large and very comfy, and room service included hot chocolate, treats to eat and even a hot water bottle