clean and neat. great room service. good parking, great staff

the location, too far away from any stores room service really expensive

says there was room service 5pm-11pm for dinner and at 6 they said they were closed

i ordered room service, the food was nasty and cold

and i had to go downstairs to the receptionist to get fresh ones myself because your hotel had no room service at the time i requested for assistance and your hotel blankets are very thin for a

breakfast was very good

breakfast , swimming pool

the mini kitchen and free breakfast

counters in the kitchen weren t throughly cleaned but besides that the room was perfect

staff was phenomenal, they had wonderful customer service, the rooms were clean smelled great, breakfast was

when we called the front desk or room service from our room, no one ever picked up.

friendly staff, location is great, restaurant food was very good, room service excellent,

clean, comfortable room and helpful staff. quality of room service food was surprisingly good.

quick room service.

great breakfast and room service

you have to request room service if you want your room refreshed

room service was not provided for our three day stay

we did get our room service charge wiped off the bill and a discount when we complained but that wasn t the

that they stoped room service

room service was available inly if requested

room service

room service was unavailable

no room service also

i didn't like the fact that there was no room service and no microwaves in the room.

noisy, room service not delivered after finished

the bed was so comfy and the room service breakfasts were delish!

difficult to call room service

i arrived at 2:30 in the afternoon and the restaurant was closed, no room service

the mail i received from room service was excellent

don't have any issues but room service dropped the ball terribly this time

the room service food was delicious (steakhouse burger and asian chili wings)

parking costs an additional $20 per day. room service is not every day, only if we asked for it.

3 nights stay didn’t need room service

really poor rest. room service hours.

no room service no people who want to have a job, no house cleaning

for room service 3x via phone and only getting it after going face to face at the front

bed was not comfortable and room service we paid $56 for and it was very bad.

do not expect room service in cardboard containers.

cost of room service for the quality of food

room service

at around 9pm i ordered room service from the hotel restaurant

the next morning i ordered room service, which took 1

location, service, cleanliness. room service meal was prompt and delicious

including checking in/out, restaurant/bartender, housekeeping, and room service

i had a safe in my room, refrigerator, room service

given the times no room service.

breakfast room service was quick and large portions with all the extras

not having room service for breakfast

but no room service, no bathrobes and the self parking was a little confusing and bureaucratic

hotel does not have room service

wish there was room service

the facilities were basic, such as no daily room service

2)no room service

room service, leaky shower, not enough blankets on bed, noise outside the window, could hear people

room service that takes over an hour and you need to call multiple times

unable to get room service during hours it was supposed to be available

room service was

location, so close to other restaurants, the hotel has room service and a restaurant inside

staff that i talk to when i called for room service were very rude

room service woke me up at 8 am

not told that there would be no room service unless

malfunctioning water tap, one piece of furniture missing in the room, late room service.

room service is every 3 days

no room service, no good customer service

u can only adjust the temperature) you can hear the loud street or other rooms at night room service entered the room although i put the sign on the door

fast room service and cordial staff

they were out of juice when i ordered room service and charged me $20 for waters

drink prices are high - but new nearby wegmans is a great spot to pickup snacks or wine for your room service night in

the pool was relaxing and the room service was great

the room service food was amazing!

first of all it is a nice very calm hotel with nice breakfast and friendly staff specially the room service crew who are doing a great job, all the time smiling and and doing their job with a

there was not a regular room service

rooms smells and no room service for cleaning we stay for 5 nights no one even change the towels

have cut back on room service

/ no room service

in a good location, commercial area , hotel workers met the need, reasonable breakfast.

breakfast was top notch and employees were friendly and helpful

are not welcoming rooms are poorly renovated and not clean breakfast was acceptable ac noisy no safety cameras or was

it was clean breakfast is good them room was very nice and clean

the eggs for breakfast

they couldn't get my bill correct and double billed me for room service

the room and surrounding areas were great, as was the food i had for room service.

room service seems quite early in the day than i had expected

no room service on easter.

no room service.

location, free parking, it was good for my purpose, which was to have a bed to sleep for one night

cordial staff, very clean room and daily room service was excellent

i love how clean everything was. i was super comfortable! great parking with alot nearby!

the breakfast is excellent; the staff let us check out later so i could use the gym.

that breakfast started early, we had to be at a hospital by 7 am and had to travel for about 45 minutes

great breakfast, good workout room, nice location

menu for room service should be bigger. parking should be bigger.

extremely comfortable bed and linens, comfy robe. breakfast room service was excellent!

room service

everything from the chocolate strawberries to the room service made our special weekend over the top more special

great location, and the room service was great.

left a room service breakfast request that was never picked up, so the staff took something off my bill

also room service never picked up

staff at front desk and room service were great!!

they said there was room service however there was not any room service

bed and the food from room service was horrible i didnt eat the food and i didnt get any

room service

t open but you can order room service and night and they had a grab and go store in the lobby

property had free parking and room service breakfast was good.

room service was available and the staff were very friendly and accommodating

after overhearing guest speak negatively about the food served for room service, i chose not to have breakfast at a local restaurant during my stay

was extremely disappointing calling down for room service and being told that the staff no longer brings things to the room ie towels, water,

room service was not that great, they came every other day rather than daily

your room service is doing an exceptional job

room service did not show up during the 2 days we stayed there.

not here, they said due to covid, but you could buy room service

room service will only clean your room if your stay is four nights or longer

i discussed this concern with the front desk the next morning, i was told that they didn t have room service at night

no one answering the phone at customer service or room service

pillows fluffy, building was nice, room service had good prices, room service was nice.

i got in late at and though no room service, they had a microwave in room and a shop to buy something to make a quick snack

room service was convenient and delicious

room service and the view from the room

the service at the restaurant was delightful, and for room service excellent

room service arrived in a paper bag, the food was placed in a cardboard box

the fact that they charge you for the delivery of the room service

trash was not removed no room service numbered soaps. no lotion. dusty room

stayed 9 nights and got barely any room service

room service was the worst, same breakfast, rude employees, this was a total disaster

until i ask about it on day three night two of my stay because i had children and needed my room service as i noticed they did not come after the first night

just wish the hotel had at least a microwave in the room since they did not provide room service

the room was very nice and room service was great!

room service food was very nice

most impossible to find legal parking) room service/

you have to find parking on surrounding streets

room service

-room service was prompt and friendly -desk staff was friendly -good assortment of furniture in the

shower, room service, business center accessibility, beautiful entry space, sufficient event space

24-hour room service is advertised but room service ended around 9 or 10 pm

clean rooms, 24 hour room service

missing from lamp in room, engineering took till 11pm to show up *mold on the shower curtain *no room service - we were not informed prior *no shuttle service - we were not informed prior *no

comfortable beds, very nice interior design, delicious food at the restaurant and room service (breakfast is to live for (*) we had room service from the restaurant downstairs and it was delicious (-)room service forgot to pick up our breakfast tag from outside the door, so breakfast wasn't (-)elevator/key card issues every day; 20% + $5 tax on room service (+)atmosphere, the diversity among guests, and the eating options: hotel restaurant, side cafe, and room service - my children s favorite choice (-)room service delivery was a bit slow. (+)was airy and spacious; great open dining/bar area; excellent room service (+) one staff member said to get in lobby, lobby said to get from room service (-) room service, food was cold and tasteless (-)was only available from 06:30 which when combined with no 24 hour room service meant that it caused time pressure when leaving early for meetings

we were distressed to find the early check in fee which would deter us under normal circumstances

beautiful property, gym was fantastic, staff was super nice and very helpful!

downstairs bar and coffee shop was a nice bonus

the hotel is beautiful and there is a really great vibe in the bar and restaurant, it is being a very popular place for locals to come and socialise

staff/concierge to assist with luggage or carry food/drinks to the room, unless one accepts room service

our kids loved the pool and the option for room service really amazed them lol

poor room service , bathroom not perfectly clean upon arrival

room service was advertised but suspended sunday morning due to not having available staff

the counter front desk, the lady that checked us in gave me a paper sheet and mention requested room service had to be schedule