breakfast was good. hskp was excellent

little bars of soap and weak breakfast choices

breakfast great. location good.

no breakfast

breakfast

discounted breakfast and room service.

no microwave in room and no free breakfast

location is perfect right next to a casino, i like the fact that parking is monitored you have to have a key to come on property

didn't like that the shower bar that holds up the shower curtain fell on my child twice and all her clothes got wet and the

we enjoyed the room's cleanliness, and the pool area was well done.

the kids loved the water park

we loved the atmosphere around the pools, lazy river, wave, pool, and waterslide

the water park had like 25 life vests which was a joke considering how big the hotel was

the kids loved the water park

the comfort of the beds and how spread out the pool area was.

hotel restaurant with room service would have bin nice.

no room service and no restaurant was available

no room service, breakfast we had to leave to get food

have to make a request like make an appointment for room service

excellent customer service, from the receptionists to the room service staff

no carpet on floor. bigger tv, room service every day.

room service took our towels and we didn't get any towels back

the room service and cleaning crew are efficient

room service lady just walked in the room didn’t even

poor room service : called for a blanket 3 times but did not get it

the breakfast was good

l packaged but still tasty), cereal,

breakfast room way too small

beds were very comfy, was clean and breakfast was a bonus.

usage sandwiches, bagels, pancakes, pastries,

hot breakfast needs more options, every day same eggs, same pork, same turkey sausage at the end of the

pool & gym

breakfast was great

plus they have a very good hot breakfast every morning ud83dude03 we will definitely stay there again on next visit to california

they had a 24 hr gym as well

had room service for breakfast most days and it was absolutely amazing

for room service was a disaster

there were even room service options for the dogs

room service was a half hour late

room service is also much quicker than most hotels

don t mind not having room service everyday but i do think garbages should be picked up daily and new bags replaced

ordered room service the first night and our pizza arrived quickly and was delicious

room service

cold swimming pool

the staff is nice and accommodating, breakfast in the morning, they have a gym and laundromat

wifi didn t reach out room which was a problem

felt cozy and sort of tucked away as parking lot is in courtyard of hotel

wifi was not working well

spacious room, equipped bathroom, helpful staff, parking space right next to the hotel, quite a quiet place

not to much to say about not liking anything. maybe just the parking.

clean modern room. easy parking. great service.

pool out of order, sheets and pillowcases were dirty, floors also dirty

no frills or additional features apart from basics, but it has a small pool

renovated, lots of parking and the parking lot was well lit, friendly staff, bed was very comfy with lots of pillows,

the pool was not in service and mainly booked for the pool.

that is the only downside - but a big one in that there was also no room service of plated food - just delivery of pre-made sandwiches, etc from their grab and go

the cost of a bottle of beer for room service was outrageous.

this 80yr old) regarding having trash removed from room service

no room service after 11pm

tv kept losing signal - we had to call for toilet paper after room service because they didn t leave any

could be room service

location was amazing! grounds were well manicured. room service was great. food was very good.

room service would have been nice

when we came back, we found the room service person entered into the room directly without our permission

room service was a big bummer

the restaurant providing breakfast every morning is closed on sunday and i went downstairs and the manager ordered me a

noise from the parking lot.

no breakfast service, but restaurante azul was close by with an excellent breakfast.

free secure parking

there was breakfast available every day even though it wasn't in an english menu

room service was exemplary

the room service offerings were plentiful, and the food was delicious

staff, the lady i ordered room service on from was very friendly and helpful ,late night room service was friendly, the food

was super friendly, room service was amazing

ease of ordering room service online

good room service food from their downstairs restaurant

my daughter and i shared a burger from room service and it was great

staff was only front desk as there was only room service upon request due to covid but they were excellent

hotel was updated with hard wood floors - a tablet in the room for room service and things to do

did have a nice rooftop bar i m assuming would stay open later then 10 on the weekends also room service food wasn t the

it would be nice if there was room service or better dining in the hotel

customer service was great! room service was awesome! excellent roof top bar

our view was of the parking lot and the amount of time it took for room service.

not a good selection for room service. would have loved to get a pot of coffee.

room service and all the staff were friendly and very helpful.

the room service was great

we liked room service, the bed

great room service breakfast

the hotel room service staff were also friendly and efficient

the staff was awesome , the rooms were clean and room service provided me with champagne and a chocolate cake since it was my birthday

downtown and parking

don't have free breakfast

they let us check in early, room service was tasty and quick, bars/restos downstairs had a great vibe and better drinks,

the time in room service delivery could have been a little faster

bed, pleasant view of city, room furniture and decor, vanity lighting, private water closet, 24hr room service

from the accommodating staff, year around heated pool, the amazing spa, the bar and restaurants, room service, pet friendly, and perfect location

the front desk, concierge, door guys, room service, restaurant staff, etc were all top knotch

room service and the prices

the hotel is nice, room service is delicious. price was fair. can't complain.

ordered room service but only made up bed and took out trash, wiped sink and cleaned toilet but doubt they

room service

room service is bad they don't clean your room unless you tell them and there shower towels were

(oscar, balthazar, and martin) front desk is professional and room service will bring up ice, plates, and utensils free of charge (+) the food is very good in their restaurant, plus you can get room service (+) if you order room service or dine in, the food is spectacular (+)room service great (+) room service was amazing (+)menu from the kitchen was delicious and when i stay there , i almost always order room service (+)friendly staff and everything was open late for room service (+)clean and room service was great. (-)room service is pretty slow

better wifi connection tv showing sports in the room

only suggestion i have is at the casino bar can you get the bar stools back .

moreinformation needed about restaurants, breakfast options and surrounding things to do

the casino was way fun for my family and it was so much fun to be there with the kids.

breakfast opportunities

we didn t like that it was a far walk to the restaurants or that there wasn t room service.

room service was amazing the breakfast was very very good

staff was what made the trip from the check out desk to the valet, room service every single one of them upbeat and happy to be there

to virus did not eat at hotel because none of the main restaurants were open and no room service

post in booking didn't say anything about sharing the bathroom, and the parking lot was full, so we had to park in the restaurant crossing the street

small parking lot

parking for my van

to pay to park with no street parking available

i love the staff very friendly.. parking g aways parking. very clean for the prices

room service was a little under what i expected, and they made a few errors in my order

the location, service at the entry and room service

was fantastic the ac was a little slow to get going but once on, great the bellboy was excellent room service excellent the shower was

there s no ice on the floors so you have to call room service to bring it

we ordered room service, after waiting over an hour we called to check on it and they told us

no breakfast because of covid. no room service

no room service due to covid but they still manage to bring me food in my room

room service was prompt and the grilled cheese

room service was awesome & hanging out at the pool after check out was definitely a fabulous perk

ordered room service which was quite pricey, i got the smallest bottle of water i had ever seen for $6 and

loved the room service option in sd and self-served candies in the lobby

room service was unavailable but not sure why

room service was quick and delicious from the restaurant downstairs

i loved the hamburgers at st. james french dinner and the quick room service.

only gripe was that the rooftop bar isn t accessible by elevator, the only way up is a steep and narrow set of stairs, so if you