had a decent grab-n-go breakfast. beds were comfortable. wifi was really good.

breakfast room way too small

there is even a small gym too which was a bonus

beds were very comfy, was clean and breakfast was a bonus.

usage sandwiches, bagels, pancakes, pastries,

poor room service : called for a blanket 3 times but did not get it

room service lady just walked in the room didn’t even

the room service and cleaning crew are efficient

asked for room service to come and re clean

didn’t open until 5pm, room service was supposed to until 9pm but the 3 days kick stayed here, they shut things down at

spacious room, equipped bathroom, helpful staff, parking space right next to the hotel, quite a quiet place

convenient and easy parking. super friendly and nice staff :)

not to much to say about not liking anything. maybe just the parking.

need more parking

broken wifi

breakfast was good. hskp was excellent

i run an actual bed-and-breakfast in the state of hawaii so i know there's always an earlier check-in however it just

breakfast

no breakfast

breakfast great. location good.

i ask for room service everyday because i like coming back to the hotel in a clean room so i can work but out

excellent customer service, from the receptionists to the room service staff

we needed room service and no one ever answered just rings and rings

no room service and no restaurant was available

hotel restaurant with room service would have bin nice.

discounted breakfast and room service.

the fire pit by the pool was cool

being on the first floor, we didn't hear the family (w/ kids) above us nor our neighbors to our left (*)kids and i loved the motel (+) coming back but with the kids soon (+) i was able to grab quick snacks like yogurt for the kids and coffee for us (-)issue was room had adjoining doors and there was a family with kids next door that were loud, but not the hotels (-)boys got there and they were playing very rough and throwing a football that barely missed the kids (+) the goodies for kids, smaores packs just so brilliant way to go guys (+) the kids loved the pool and the arcade in the cafe (+)the cafe attached and the kids enjoyed the arcade (+)kids enjoyed the pool and playing games in the arcade

coming back but with the kids soon

nice breakfast area, with quality options, discounts if you stay in the motel

hotel was updated with hard wood floors - a tablet in the room for room service and things to do

great staff working in the lobby and room service is really fast.

no room service available

did have a nice rooftop bar i m assuming would stay open later then 10 on the weekends also room service food wasn t the

the staff were all great and the room service food was nice

room service

customer service was excellent. in room service was amazing and the atmosphere felt relaxing.

no room service after 11pm

the instructions were confusing

this 80yr old) regarding having trash removed from room service

have liked a complementary breakfast or a microwave in there but i understand there was a 24 hour room service so a little

staff was helpful, punctual friendly services were exemplary from vallet parking to check-in, room service, peaceful experience on through check out everything was above and beyond my

room service was exemplary

we did 1 room service order which was pleasant

y the chocolate bag), the bed was super comfortable, valet was great

customer service was great! room service was awesome! excellent roof top bar

bar on top floor was spectacular! room service was great.

it would be nice if there was room service or better dining in the hotel

it was a great expierence. the roof bar was great. great room service as well very friendly

room service and all the staff were friendly and very helpful.

there was some hair already in the shower. the price of room service.

great location, comfy bed and great room service

coffee was not great, both in what was there in the room and through room service

we liked room service, the bed

we had a lot of room service as it was delicious and not super overpriced

no tea and coffee facilities in the room, had to wait for room service

room service was delicious, quality food

the front desk, concierge, door guys, room service, restaurant staff, etc were all top knotch

bed, pleasant view of city, room furniture and decor, vanity lighting, private water closet, 24hr room service

the time in room service delivery could have been a little faster

wifi didn't really work! room service was very overpriced

the lack of room service was disappointing but i understand it was due to covid restrictions.

room service

no room service due to covid but they still manage to bring me food in my room

when room service came to clean the room, they put dirty sheets on the bed with blantant stains on them

i loved the hamburgers at st. james french dinner and the quick room service.

loved the room service option in sd and self-served candies in the lobby

room service was unavailable but not sure why

room service was quick and delicious from the restaurant downstairs

restaurant and bar were nice and food/drinks were good

room service was prompt

room service knocking at the door early in the morning was inconvenient because i booked a 2 night

no room service

over charged us, they didn't bring towels or do room service when asked and some of the front desk workers were very rude

given a room near maids laundry room, and given a choice to take a room with out a tv instead

i can t get dining room service

restaurant was closed but they provided us with room service and a pop up bar

i would've loved room service/bar to the hotel room, but was told to order from the lobby

no food room service m

lovely big bed and room service each day with fresh towels

i called room service the evening before check out to inform them that we were leaving early (5 a (+) the 24-hour room service was also a nice perk, seeing that our concert didn't end until (-) room service woke us early sun am with another rooms order (-) if your teen decides they re hungry after 11p there is no room service no 24hrstore no self serve nosnack vending machine etc i was referred to 7/11 ( at (-)for the price you pay and because of covid their restaurant is closed, there is no bar, only room service available with a very limited menu

breakfast was very disappointing

it's upper scale and they had live musicians playing and a bar in the lobby area during the day( during the night, it gets more to the bar area) (*) the restaurant and bar areas was so nice with a real 1940's feel (-)phones did not work in the bar area (+)beautiful, historic, fabulous staff. the grant grill bar and restaurant- both amazing! (+) geat caesar salad at lunch; good bar service; excellent bloody mary (-) two cocktails at the stylish bar took almost 30 minutes to get and cost over $40 (-)was very basic for the price you pay and because of covid their restaurant is closed, there is no bar, only room service available with a very limited menu (-) the bar which was not at all inviting was only open from 5-10pm

fitness center is one of the best hotel fitness centers i've ever visited

coffee was dark roast only in the room. breakfast blend would be nice for the morning.

location was amazing! grounds were well manicured. room service was great. food was very good.

hot tub not working. no room service. expensive.

room service was rude and they always ask for tips

could be room service

when we came back, we found the room service person entered into the room directly without our permission

room was comfortable and room service was good.

i ordered room service and the food was hot and delivered quickly

very few amenities & no room service

also there s no room service so if you re back late night forget being able to order

i liked the generosity and hospitality of the staff at the bar and room service and concierge!

no free wifi in the room. valet is too expensive. there's a room service fee.

room service could be greatly improved.

slight mix up with room service, but they took care of the issue immediately.

not a lot of options as far as room service goes

room service. paper bags and disposable plates....really?!

had to call room service around 2pm because the room still has not clean but they came right up

room service meal was badly prepared and over cooked.

you must call room service for ice, although the wait was not too long

they do not have 24 hour room service so keep that in mind if you want food late

room service was excellent

room service was upon request, which i don't mind

missed not having room service but we knew that before arriving.

of the room, and the 'extras' like the bathrobes, a fully functional tablet for entertainment, room service

wish we could of had everyday room service, wishing parking wasn t so expensive!!

would have liked the hotel to have restaurant / room service. parking is $32/day.

covid restrictions were still in place, so the restaurant, room service and spa facilities were still closed and not available

no room service, but plenty of places to eat around there.

would be nice if they had room service!

no room service available.

even though that was promoted on the site and with the restaurants that meant that there was no room service so that was absolutely inconvenient

the pool area was also very nice

not very friendly in kids dining options / menu

pools to small, to many people in water park area. to close to each other sun beds.

pools was not over crowded and had lot of options in water fun with kids

was a lot of seagulls lingering around the pool areas and in the pools they made it uncomfortable due to them trying to take food from

horrible quality of room service food.

room service came every day

i caught it but only because i checked out on the tv room service menu was

no room service 24hr-day

room service breakfast scrambled eggs tasted like powdered eggs

of the meals served in the bar, restaurant and delivered to room service was very poor

do not have any drinks at refrigerator.can not order room service any alcohols after 23:00 pm

room service very professional and very attentive, offering extra bottles of water or coffee

with room service and reservations

hr room service

didn t have room service, no snack bar area

front desk service. there was no room service.

no room service

no pool, a weird $25 resort fee but with no resort offerings so you end up paying for wi-fi and room service - two basic things that are usually included

room service is quick to serve

if you order room service, there is a 23% in room dining charge

no room service, no maid service a/c was not strong at times.

from the staff, to the easy self parking, the above ash rooftop bar/lounge, room service, and the hotel room

for any goods you could purchase so if you re feeling hungry or thirsty you had to ring from room

you can t order room service, one of our room keys barely worked but the other one did so we had to remember to use

room service no coffee in the room no ice machine near by, 45 dollars a day for valet parking we

was not good or frequent enough, many items were not restocked in the room, room service was slow, valet parking is quite

the convenience of having a complete breakfast buffet. parking, room service.

room service was good

the $25 credit for using room service or the gift shop wasn t my favorite.

wifi didn t always work

suspect during the summer summer high season, finding parking might be a challenge

the tv remote didnt work and the cable wasn't working either. and the wifi was a poor quality.

parking can be a challenge.

limited parking.

room service left dirty towels on the couch

no room service

the staff is very friendly and room service is excellent

the room service was very efficient too

only thing was the lack of room service of you didn t stay more than 3 nights, but the staff promptly responded to any need

the bar and restaurant area, was amazing the property was clean and modern vibe i liked how room service was open late when mom had a 9pm craving for chicken sandwich =o i will definitely

room service menu and only serves till 9pm

room service

limited room service menu.

room service, front desk and in a special note to the restaurant and bar staff

pool could have been better maintained

the kids liked the heated pool and cookies in the afternoon

surprisingly quiet with use of ac fan going nice goodie bag for our little dog also like the gym option off

kids goody bag on arrival very much appreciated

the location was amazing and the added extras like bikes, beach items, and pool toys.

room service is also much quicker than most hotels

room service was a half hour late

24 hour room service

we even indulged in the room service and while it was not cheap, i have to admit it was one of the best hamburgers i've

it would have been nice to have room service to provide us with food, and maybe a continental breakfast for the morning