breakfast was good. hskp was excellent

little bars of soap and weak breakfast choices

breakfast great. location good.

no breakfast

breakfast

discounted breakfast and room service.

no microwave in room and no free breakfast

location is perfect right next to a casino, i like the fact that parking is monitored you have to have a key to come on property

didn't like that the shower bar that holds up the shower curtain fell on my child twice and all her clothes got wet and the

we enjoyed the room's cleanliness, and the pool area was well done.

no room service, breakfast we had to leave to get food

was great, except that when i checked in, room service staff didn't know i was already inside the room and one man opened the door

excellent customer service, from the receptionists to the room service staff

have to make a request like make an appointment for room service

i ask for room service everyday because i like coming back to the hotel in a clean room so i can work but out

didn’t open until 5pm, room service was supposed to until 9pm but the 3 days kick stayed here, they shut things down at

the room service and cleaning crew are efficient

room service would perform half of their duties,ie

room service was quick, clean room

asked for room service to come and re clean

pools to small, to many people in water park area. to close to each other sun beds.

the waterslides wave pool lazy river and jacuzzi. very comfy

but the man with his kids before us complained about his room not being ready

the kids loved the water park

the option for food was limited, specifically for kids.

the breakfast was good

l packaged but still tasty), cereal,

breakfast room way too small

beds were very comfy, was clean and breakfast was a bonus.

usage sandwiches, bagels, pancakes, pastries,

24 hour room service

had room service for breakfast most days and it was absolutely amazing

it would have been nice to have room service to provide us with food, and maybe a continental breakfast for the morning

room service is also much quicker than most hotels

for room service was a disaster

wifi signal was not super strong

wifi didn t reach out room which was a problem

wifi was not working well

convenient parking steps away from the room

no wifi after 9

it was also a nice bonus that they had breakfast and wine/beer reception in the evening

easy location, large free continental breakfast which was delicious, courteous staff, cleanliness of rooms, family friendly and spacious

breakfast

hot breakfast needs more options, every day same eggs, same pork, same turkey sausage at the end of the

everything, staff, breakfast, housekeeping, easy to find, roomy parking, spacious rooms

ordered room service the first night and our pizza arrived quickly and was delicious

room service

don t mind not having room service everyday but i do think garbages should be picked up daily and new bags replaced

the staff is nice and accommodating, breakfast in the morning, they have a gym and laundromat

have to use quarters to pay for laundry

ordered room service and it was good and with in the time frame we were told

the cost of a bottle of beer for room service was outrageous.

friendliness of staff and room service

the instructions were confusing

no room service after 11pm

beds were a little stiff. room service coffee wasn't amazing

good room service food from their downstairs restaurant

great staff working in the lobby and room service is really fast.

did have a nice rooftop bar i m assuming would stay open later then 10 on the weekends also room service food wasn t the

my daughter and i shared a burger from room service and it was great

room service was exemplary

ease of ordering room service online

have liked a complementary breakfast or a microwave in there but i understand there was a 24 hour room service so a little

y the chocolate bag), the bed was super comfortable, valet was great

friendly and service-oriented staff. great restaurant on location. excellent room service.

when we came back, we found the room service person entered into the room directly without our permission

hot tub not working. no room service. expensive.

room service was a big bummer

for extra towels the reception cannot give it to you, and hence you wait around 40+min for it room service to bring

we took advantage of room service, the service

the breakfast from room service wasn t very good.

room service after the game, around 10pm outstanding

it would be nice if there was room service or better dining in the hotel

it was a great expierence. the roof bar was great. great room service as well very friendly

our view was of the parking lot and the amount of time it took for room service.

room service was really great and the food was so tasty

great location, comfy bed and great room service

the hotel room service staff were also friendly and efficient

the staff was awesome , the rooms were clean and room service provided me with champagne and a chocolate cake since it was my birthday

the room service was great

room service menu is very limited, likely because there are 6 food/beverage proprietors on property

from the accommodating staff, year around heated pool, the amazing spa, the bar and restaurants, room service, pet friendly, and perfect location

the front desk, concierge, door guys, room service, restaurant staff, etc were all top knotch

no tea and coffee facilities in the room, had to wait for room service

the time in room service delivery could have been a little faster

when room service came to clean the room, they put dirty sheets on the bed with blantant stains on them

ordered room service which was quite pricey, i got the smallest bottle of water i had ever seen for $6 and

room service

when room service came to clean the room, they put dirty sheets on the bed with blantant stains on them

no breakfast because of covid. no room service

loved the room service option in sd and self-served candies in the lobby

i loved the hamburgers at st. james french dinner and the quick room service.

room service was quick and delicious from the restaurant downstairs

room service was unavailable but not sure why

the root top bar was a place to

to virus did not eat at hotel because none of the main restaurants were open and no room service

ffet only at restaurants force room service or going offsite), external visitors that aren t staying at the site

only disappointment was not receiving an item from our room service order one evening, but the hotel deducted the item from our bill

there was no room service

the only negative was that there was no room service option.

room service. paper bags and disposable plates....really?!

there was no room service the second day of my stay

no free wifi in the room. valet is too expensive. there's a room service fee.

location room service

room service could be greatly improved.

lovely big bed and room service each day with fresh towels

room service and hotel restaurant closes at 10pm

no restaurant, no pool bar, no room service rooms older

no food room service m

i would've loved room service/bar to the hotel room, but was told to order from the lobby

over charged us, they didn't bring towels or do room service when asked and some of the front desk workers were very rude

no room service

room service was prompt

room service knocking at the door early in the morning was inconvenient because i booked a 2 night

beds and late check out 12:00 and the rates were awesome on booking

i called room service the evening before check out to inform them that we were leaving early (5 a (+) the 24-hour room service was also a nice perk, seeing that our concert didn't end until (-) room service woke us early sun am with another rooms order (-) if your teen decides they re hungry after 11p there is no room service no 24hrstore no self serve nosnack vending machine etc i was referred to 7/11 ( at (-)for the price you pay and because of covid their restaurant is closed, there is no bar, only room service available with a very limited menu

it's upper scale and they had live musicians playing and a bar in the lobby area during the day( during the night, it gets more to the bar area) (*) the restaurant and bar areas was so nice with a real 1940's feel (-)phones did not work in the bar area (+)beautiful, historic, fabulous staff. the grant grill bar and restaurant- both amazing! (+) geat caesar salad at lunch; good bar service; excellent bloody mary (-) two cocktails at the stylish bar took almost 30 minutes to get and cost over $40 (-)was very basic for the price you pay and because of covid their restaurant is closed, there is no bar, only room service available with a very limited menu (-) the bar which was not at all inviting was only open from 5-10pm

no pool no free breakfast.

price of breakfast was a bit high.

there was a major mix up with an early morning breakfast order

parking is difficult

location, available free parking, very comfortable bed, remodeled.

great location with free parking!

biggest issue we had was the wifi

all was well except the parking

i ordered room service and the food was hot and delivered quickly

room service breakast was cold, eggs bland,bacon barely cooked and very expensive.

i liked the generosity and hospitality of the staff at the bar and room service and concierge!

very few amenities & no room service

room was comfortable and room service was good.