the location and the parking

quick room service

great room service & breakfast plus they offered a late check out

loved the room space & restaurant room service

regular spot clean safe good parking very reasonable prices i recomend the hot dogs across from

clean rooms and access to wifi above all great private parking

location. we love the room service and staff is great. mr. hernandez at the front gets 5 stars.

room service was great cleaning was great parking was

the food is excellent. the employees are great. great room service.

love love that they offered room service and had a restaurant on site

the beds we're very uncomfortable, & i have a rash on my face, hot water took 15 to come out hot, wifi off line, construction was loud, & charged for ice , power went out due to construction etc

needs to improve on room service overall really good costumer service in the reseption.

enough lighting, no big mirror only a small one in the bathroom, continental breakfast is a joke, room service is ok but they give you plastic cutlery

i called room service and the receptionist said it was only him working so we had to wait about 3 hours for

attempted to order room service, but there are no restaurant menus in bedrooms

also room service was great

discovered their wonderful kitchen with fabulous room service from enrique, roberto, and carlos

room service was quick and they had great food

the room service is great i always stay here when i am in tijuana

had a fully stocked bar and restaurant for room service 24/7 rooms are sound proof with a nice sound system beds are really confortable will

room service was great

the restaurant and room service were great

room service isn t available late night

friendly staff, easy check in, clean rooms, comfortable beds, excellent room service.

dining and room service was unacceptable...

room service aren't as attentive

the hotel provides 24hr room service

the restaurant didnt get my orders right 50% of the time when ordering room service

and room service was excellent

of money charged against your credit card to open an account for food in their restaurant and for room service

staff very friendly, room service excellent!! clean rooms.

room service was amazing

it doesn t have a pool

breakfast was different than what i was expecting.

the pillows were just right,the rooms were clean,the staff was great and the breakfast they serve is excellent

the location, very friendly staff and delicious breakfast.

motel is clean, room service is good and available at any time you ask for,

lots of privacy and private parking spot for each room

parking

great shower with plenty of hot water and covered parking

peaceful- private- near airport - parking- food near access -

room service was great the chicken soup with chili pepper on the side cilantro and onions

room service was prompt and very good

pool is small, but very nice

parking is limited. shuttle only drops off at airport.

kids channels, the pool should open at 8 instead of 10 and 1 elevator was broken so we had to use the stares because

room service was great. reasonably priced for room service and the food was delicious.

powdered creamer for morning coffee oppose to liquid at room service wake up call.

and enjoy it in peace but they won t let you do that for some reason although they do allow room service which i found to be a little bit strange so that made me sad but i understand they

phones in my room did not work so i was not able to order room service

personal was excellent, the room service was great, the food was perfect, the room was very, the hotel takes the necessary

no late night room service

cleaned because we had medical supplies in there which we didn't mention be simply asked for no room service, when we came back from our medical appts they had gone in and cleaned the rooms

no room service

jacuzzi and pool are always cold

nice pool. room was comfortable

lovely pool

you want to sleep during day hard because hotel has music, what sounded like the swimming pool or dining area

nice gym area

liked the fact that had mini gym

the location, the parking locations, the pool.

stay here every time i go to tijuana, this hotel is very clean and the rooms are great, their room service is great, the food tastes great (maybe a little pricey but all room service is) and (+) laundry service, working elevators, and room service menu had a variety of options (+)loved their room service speedy service overall great place to stay (+)was big, bed was super comfortable and clean, housekeeping was awesome and room service was 24 hrs (+) the clerks and room service were beyond friendly and attentive (-)missed room service (*) the 24 hour room service was super convenient especially during holidays when most other restaurants were (*) friendly staff with a 24 hour room service and excellent security (+)room service was excellent and very affordable. i like that there s lots of security.

wifi was very strong and easy to connect to

i didn't like needing to go through facebook for wifi

great view to the golf course

no service and wifi fi is constantly unavailable.

conditioner and free wifi at a convenient location for an unbeatable price

1. little noisy at night time . 2. wifi signal go on and off and speed is terrible .

wifi was fast and easy navigation

worked fine, because they have different wifi networks, i actually had to use another from the one they asked me to, because that one didn't

windows don`t block the noise and there is no refrigerator. wifi is very unstable.

room service was good & as well food was good!

there is no 24 hr room service, even though they tell you that when you check in, good luck finding water after 10

room clean. bed comfortable. staff attentive. room service fast.

room service was incredibly expensive especially for mexico.

clean and staff was very attentive they had great room service the food from the restaurant was delicious i ordered salmon and it was

have loved to have room service

of my rooms we told them we didn t want them to do room service and someone still went in there

no restaurant means no room service

downside is no room service but sandwiches , salads available along with other snacks

it's unbelievable that a hyatt hotel has no restaurant, no room service, with a first floor lobby area that is really

services in general. tv. room service. wating time to check in, etc.

the water would be shut off at 9am until 7am, our phone cord was cut off so we couldn t call room service etc

also the room service was super bad: the forgot requested items and brought them with in half hr apart from

room service is offered, but there are no menus in the room, so not sure how you're supposed to

i doubt it and then double checked with room service lady

food in the hotel was bad. therefore, room service was also bad.

the room service menu has several healthy options

we ordered room service from the hotel restaurant it was so delicious

doctors, excellent costumer service, everyone there is super friendly, love the restaurant and room service

room service is great with good food at reasonable prices

it s a clean spot. and the deal with the breakfast

100% unable to connect to wifi, ended up using all my own 4 out of 5 g s

they provided free parking which is awesome

safe and secure off street parking, area is safe and quite comfortable for walking

awesome breakfast, reasonable price, relatively clean, friendly staff, convenient location.

was great super clean friendly staff reception was super nice and their room service and housekeeping was great will definitely stay here when traveling to

no option for room service for lunch and dinner

the water pressure was horrible create and they didn’t have room service every night.

i didn't love the free breakfast but that is probably my own tastes more than anything

ubication, breakfast

clean, shampoo and lotion, breakfast, computer access,

lovely pool!

it was a great weather weekend and the pool was filthy

pool was closed which my youngest child was looking forward to and the bathtub was somewhat

friendly staff, good breakfast

om service) and it was not good at all especially for the price we paid

room service took longer than expected

from their valet parking , to the front desk receptionist, to the room service and even the connivence of it being walking distance to pharmacies/taco stands

staff can be rude and room service takes forever

ordered food

room service a real bonus after a long day and early flight next morning

close to the airport, nice clean room, restaurant have room service

room service

was sick)

ac and room service

ly fruit/cereal)

room is huge, 2 tv s!! comp breakfast

i didn't get breakfast, the staff was nice to me the first day

price. the breakfast that was included with the stay.

there s no ice on the floors so you have to call room service to bring it

room service and the food was ok to good

we ordered room service, after waiting over an hour we called to check on it and they told us

the location, service at the entry and room service

super nice, great location excellent room service

they have room service for alcohol drinks and you can purchase water and other drinks at the lobby

there is no room service or mini bar as advertised & cafe is only to serve the free breakfast which is ok

room service and order out and delivery is always available

room service and cleanness were god

excellent customer service and room service

(oscar, balthazar, and martin) front desk is professional and room service will bring up ice, plates, and utensils free of charge (+) the food is very good in their restaurant, plus you can get room service (+) if you order room service or dine in, the food is spectacular (+)room service great (+) room service was amazing (+)menu from the kitchen was delicious and when i stay there , i almost always order room service (+)friendly staff and everything was open late for room service (+)clean and room service was great. (-)room service is pretty slow

particular there was a gentleman who worked in the front lobby and drove the shuttle he was very courteous and helpful at all times and made the stay as comfortable as

dont get good wifi in all parts of the hotel, when time to check out ask twice for a and bellman never came to

are friendly, breakfasts off the menu not buffet were good, free shuttle service, large rooms, clean, and guest friendly

always allow us a late check out

coffee pot in room or room service with coffee.

lack of 24 room service.

room service and onsite restaurant are also very good

the room service was convenient and on time

complaint would be the food, on my first trip every staying at the hotel me and my husband loved room service and their food

room service

clean. the terrace. room service

the rooftop restaurant has a limited menu, and room service is disappointing

they have valet parking so you dont have to worry about parking

they force valet parking, and everything left in my car was stolen

great value .. early check in was a plus

is very safe and parking located in a secure security monitored central courtyard

parking is located in a central courtyard where security staff closes the

did not have breakfast

much to add really, it exceeded my expectations in all aspects

no wifi, no elevator, dirty

i was given a list of 4 or 5 wifi networks for the hotel - none of them populated on any of my devices

wifi is deceptive as there is actually no wifi in the rooms

wifi was terrible

cesar's has an agreement with the restaurant across the street for room service

no room service but other then that evrything was good

it was clean but unfotunally no room service

praga cafe for *excellent* quality food, espressos, & wine across the street good for room service or a visit

room service number didn t work

room was modern and bed was comfy. senor who brought us our room service order was the best.

the gym and the sauna were good.

comfortable, clean...and the gym was great!

the gym even though it could use a bit more equipment

right below bar above

downtown and parking

don't have free breakfast

free secure parking

location next to entertainment; large parking

no breakfast service, but restaurante azul was close by with an excellent breakfast.

noise from the parking lot.

the restaurant providing breakfast every morning is closed on sunday and i went downstairs and the manager ordered me a

room service and the prices

room service is bad they don't clean your room unless you tell them and there shower towels were

ordered room service but only made up bed and took out trash, wiped sink and cleaned toilet but doubt they

the hotel is nice, room service is delicious. price was fair. can't complain.

room service