breakfast is just a coffee and croissant in the bar. wifi signal was weak.

restaurant and bar had huge selection of food and tapas

good wifi

wifi was incredibly patchy and at times non existent, the shower was broken and sprayed water

staff very good. food excellent value. very nice pool area.

great sauna & gym

wifi was difficult to connect to, and you had to ask to get the code.

rusty and chipped bath bathroom in need of refurbishment air conditioning not working in room bar and restaurant not open for evening

staff were unable to help and no signal for wifi

the owners were very generous; our luggage didn t make the trip so they did 3 days laundry for no charge and kept a lookout for the delivery of the luggage

central, great value, clean and a bar restaurant below.

beautiful and charming place with a big garden and own swimming pool

place to relax and unwind and with a lovely pool

so much a dislike as a suggestion - as the hotel does not have pool service it would be nice to have a mini-fridge in the room

in the pine forest -beautiful swimming pool-lovely home cooked meal- gorgeous building well-restored- lovely outdoor balcony from

swimming pool was lovely after a long day on the motorbike

the day and at night was very help full we are english and they understood evry word we said the parking was good every where was clean and tidy well done

were no breakfast-buffet, you have to order breakfast at the bar next door where they don't speak english

free parking just outside the building

big room, lovely shower, accommodated our electric bicycles, restaurant and bar popular with locals offering excellent food at a good

good room service - daily if required

loved everything about it nice bar outside too & staff looked after us all brilliantly

the bar and restaurant not opening until 8:30 in the evening.

bar and restaurant only open at 8pm

the hotel bar was only open in the evenings.

no bar on the premises at least if they had one it was not open.

location is great, parking close to the entrance, room is rustic and spacious.

free private parking lot, kindness and hospitality of the landlord, nice breakfast

saying that there's a kitchen but actually you can't cook anything cause there's no hob

head was broken, wifi didn't work in either of the bedrooms, 1st & 2nd floor

good value excellent parking very safe

super hosts. lovely breakfast and comfortable room.

then, personally i didn't like having to have breakfast at a communal table with other guests

facilities are very good, and breakfast is awesome

lively hosts, beautiful house and swimming pool and view to the mountains

am a grump in the mornings and absolutely do not

room service was not operating. was not keen on menu.

very limited bar hours and room service

the staff were friendly and pleasant and the room service was wonderful.

pool up on roof super-relaxing parking on site excellent food & service interesting furnishings and

spacious rooms, enormous comfortable bed, lounge area, good wifi, relaxing spa bath, tv, balcony, etc

wifi wasn t working aircon in the room unreliable and intermittent

wifi connection

a pin code, i have escalated this issue to the reception, but it was not resolved ii) absence of wifi

location - close to tram, train, bus station,brilliant breakfast, friendly staff, gym on site( small but still something), good size smart tv, good size breakfast , room perfect (+)well stocked bedroom, clean and good breakfast. has a small gym also (+) super facilities (cafe, free lockers, gym) extremely helpful staff (+) i wish i had longer there as they had a pool and gym that i didn't have time to see or use (+) gym down the road (+) had heated swimming pool and gym also did buffet breakfast fantastic (+) good facilities, cafe, restaurant, gym, sun terrace and outside jacuzzi (+) also gym room is a nice (+) gym - a small room, but has some of the essentials (+) there is even a small (albeit very basic) gym

the pool was closed but thats okay, its winter anyway

spacious room room service clean pool lovely

was nowhere close by to eat

d the room service menu wasn t great), but that was to do with covid restrictions, and not the

the restaurant and room service was very expensive either poor choices.

got breakfast , ordered dinner and room service everything was very good

no hot food as such, although there was a toaster and they did have a microwave behind the bar but plenty of choice

excellent pinchos bar literally next door

no bar as advertised breakfast room bit small

location, close to airport bus stop and only a short distance to main shopping and bar areas

late check out time means you don't have to rush on

the bedroom and bathroom was nice and clean

spacious apartment, clean, good air conditioning, daily room service

room service is not available

10) and daily room service did a great job keeping it clean

also location isn t great if you have kids but defo great for a relaxing couple or golf

clean room, daily room service

other positives: room service, gym, sauna and the reception area seating is fab

ich was quite unusual) but your so close

room service didn't show up until early afternoon, but left a message around two that they couldn't

room service was not available , the gym and sauna were also closed during our stay

a 4 star hotel we were surprised at the lack of facilities, no bar, no room service, no restaurant, no onsite parking, no iron in the room, the lobby doubles up as the

knowledgeable staff cleanliness walking distance to beach shops and restaurants room

not very helpful reception. doesnt have a room service 24 hours. no bar

clean basic rooms, excellent breakfast, staff friendly and room service great too

however the hotel was kept clean and tidy with room service everyday

staff very off hand no room service very basic set up ok for 1night stay

comfy bed, room service and nice smoothies at the bar

one staff was not very friendly..room service was done at 5pm

refused to unlock gym

the pool was good with plenty of space, and the kids club was an added bonus

the restaurant was closed and room service was not available until january 8

we had room service one evening, which was delicious and good value

good choice for room service dinner

also there is no dinner and room service during the weekend

was dissapointed that there was no room service

of hotel, price of breakfast was a bit steep considering it was only continental, offerings for room service were limited, bedside lamps didn t work and no air conditioning in the room

room service had very good salad

room service was very disappointing , the kitchen wasn t always open and i ordered a toast beef

no iron in room. room service menu could be better

room service food was not of a high standard

very noisey at night as its above a bar restaurant and people were very drunk and shouting more than any other place i stayed in a

convenient area of the city, 5 minutes' walk to the sea and 15 minutes to the castle of santa barbara area

barely any lightbulbs in the rooms worked

the waiter was very friendly and helpful and the prices both in the restaurant and bar were very reasonable

the outside bar had a nice feel to it and the staff were nice although really busy

visitors at reception the wifi code and kettle for the room

small room but nice and clean did not use wifi but we got a password if we wanted to use it we asked to keep room until 6 pm no problem

the air conditioning, water pressure, and wifi were excellent

wifi was free. staff very friendly

paid for the deluxe suite - 160 per night but had no wifi access at all

location, very clean hotel, room service daily, beautiful room and views of the harbour

we had breakfast on one of the days and it was delicious, lots of options to choose from

breakfast was great and the staff all very friendly

breakfast was excellent

the breakfast could possibly do with being slightly better organised.

beit snacky) tasted good

the room service and online food menus are not accurate and suggest a much greater selection that what

throughout the hotel, room service, replaced some complimentary toiletries but not all everyday

room service was top notch

amazing room service and we're very grateful for the cleaning staff as each day they made the room look

friendly staff, great room service

no room service or breakfast

the cleaning room service, wasn't done during the stay.

didn't have room service that i could see

close to everything! clean, had everything we needed for a short break with 2 kids under 10

wifi was quite strong (working was not a problem at all) (+) good wifi connection (+)good wifi. good location. comfortable bed.

as bar did not open until after lunch, there was no onsite assistance until then, despite what is

the street was full of restaurants bar and is very close to the downtown

location and a spacious very clean apartment with mini bar & free coffee

in the accommodation the little extras made all the difference from the mini bar to choices of bedding

but room service was very reasonable and accessible

upstairs sky terrace was not serviced and had to order through room service or bring your own drinks

all information and room service is run with them

room service available

wifi in the room was poor, but the management are aware of this & hoping to rectify soon.

location, friendly&helpful staff, great room service and amazing views from the

bad wifi

e rooftop bar is amazing) but the friendly team really were what made the stay

only that the roof bar was not open, although we could have taken our own refreshments up there

they offer paid parking, well working free wifi, free toiletries and a generous cold breakfast

room service left our room superclean

finally, i appreciated the wonderful room service and the cleanliness

if you opt for breakfast its taken in the little cafe next door, which was a hidden gem

bakery & co across the street excellent for breakfast

the breakfast option chosen was taken at a lovely authentic coffee shop next door

my room was a bit dark. choice of food limited in restaurant, as well as room service

didn't close - half an hour to get served in tapas bar because the 2 staff on were also serving room service &

room service was not available 24 hours, as stated?

phone in our room was locked when we tried to order room service

also no instructions on how to contact the front desk or room service were included at time of check in

for a 4 star hotel, the amenities are very limited: no gym, no room service, and not much beyond the basics

ask recipient to warm up food food for us he refused it as no staff available after 11 pm no room service in night time we have to ask for tea milk etc should be there without

no room service

t sure what that has to do with leaving stuff outside your room

was amazing, but the greatest thing was the staff, especially from reception, room service and breakfast buffet

everything is available next to us bed is comfortable very clean, daily room service very nice smiling staff that made comfortable to chat and ask about the city and

room was basic, ac worked, wifi worked, really clean and shiny

wifi wasn t great, didn t work at all which is really inconvenient if you need to work or a

our wifi didn't work in our room.

wifi low

room service and reception staff were excellent

stayed for one night and enjoyed great service at the reception as well as room service in the morning

room service could do a better job at keeping the room clean

bar and restaurant was good too

is good, the reception and bar area are really unique looking

no room service, kettle un room or anything

also, there was no room service for lunch and dinner so you definitely need to eat out

noise from street.no room service

with overlooking view was closes in december, no food room service if you didn t feel like going out

room service everyday with new sheets and towels

room service was a little slow but the staff was lovely.

great location, great view, nice staff, reactive room service, clean, amazing spa.

the service, both at the reception and in room service, was excellent

amazing day in the spa, room service and massage , perfect location and impressed with the covid safety , we will be

it was my mom's birthday on the day of arrival and they sent us champagne with the room service 5 minutes later after the check-in, as a gift

very comfortable bed. restaurant was good but limited choice. room service very good and timely.

place, free parking, short driving distance to some of the nicer beaches and away from the hustle and bustle of

car parking is available for free

all was good. the best thing big parking next to hotel.

free parking too

the location and the room service

room service and cleaning excellent

weather, room service excellent good the bus and metro was close otherwise not much to do

air conditioning working, huge bathroom, everyday room service

& the fact we couldn t order room service when we arrived or eat in the restaurant as there was no availability & we had not

good buffet breakfast good room service comfy bed pleasant staff

room service menu was limited as well

at reception and they said they couldn't provide and go to restaurant who advised they didn't do room

food was not very good. very basic room service meniu.

really great restaurant el matador, good breakfasts and room service

also, there are limited options for vegetarians in the restaurant and for room service

so close to the beach. clean and comfy! daily room service

lovely pool, clean room, good room service, good restaurant and bar and friendly staff.

there was room service as well

excellent room service

no lunchtime snacks available outside only as room service

subsequently the thermostat operation was explained to us after calling room service multiple times

location perfect for where we needed to be. fair priced room service menu.

cleaning room service pool staff s environment transport safety helping minds

wife couldn t leave the room on 2nd night after her opp busy couldn t get room service

friendly staff, very good room service

not many options for food in the evening. although the room service menu was very good.

were disappointed with vegetarian pizza we ordered for room service, it resembled a pre-packaged item from the supermarket and didn't meet our hungry

room service and breakfast and nice view and good location close to beach

hotel was very nice - the room service was excellent, and the people at reception were very friendly and helpful

various toiletries, fan and room service which is very polite, even gives a note if you left the sign

the room: the bed was really bad; one time, the room service staff took all our towels and didn't put new ones in

room service is brilliant

reception services, food menu and quality, room service.

beds very comfortable, daily room service is provided, everything replenished