room service, had to call back for missing items

until checkout and they tried to come in the room 5 times even after we said we didn t want room service and that we knew what time check out was, we were getting dressed and the guy

i didn't bother to go and and check, i think it was room service

room service and extra towels

the room was very clean and the little restaurant downstairs/room service was surprisingly good

they have a limited room service menu with some pizzas, chicken burger and salad

on none of the days i stayed did they do the room service, even though i had asked for it.

room service the cleaning lady was nice and loving

vor dem auschecken, teilweise uninformiertes personal internet quickly pay extra charge, annoying room service before checking out, partly uninformed

we ordered room service and receive the most awful food i ve paid for in a long time

room service we called at 10:00pm because i couldn't find desserts on the menu, they have four

good room service. comfy suite.

the room service

i called room service to bring blankets and pillows and they brought only 1 pillow and a thin blanket, the

there was more than one pack of regular coffee in the room and room service never re-filled our coffee bar and when i asked for coffee at front desk decaf was the

though they offered to send

room service and very limited snacks in the market

the breakfast room service on thanksgiving was poor - an hour late

freshly made complimentary chocolate chip cookies, 24 hour room service and amazing front desk and housekeeping services

room service was a bit pricey. 10 for oj is a little ridiculous.

no one is willing to answer any phone call especially when you call the room service number or manager

room service manger in the floor changed it for us 3 times to give us chance to make our coffee but

room service from restaurant downstairs which specifically stated on hotel menu and initerary, when

no room service. ac not working.

to make matters worse, at 8:00 am, they knocked on every door for room service, despite being able to see which guests had already checked out

also, no room service

robes were not in the room closet. we had to call room service to have some brought up.

could offer room service from restaurant thats located in the hotel, should have menus in room for customers

the room is out date. the heat thermostat is pre-setting. the room service is close at 10 pm.

could offer room service from restaurant thats located in the hotel, should have menus in room for customers

style; location; restaurant and bar are beautiful and spacious; food and drinks quality

is exceptional -- most especially if the weather is nice and you can enjoy the outdoor terrace / bar area on the 5th floor with a view of the statue of liberty

the other hand, when i dined at a small table by the bar at the other end, one evening, the service was risible

very comfortable room and kind staff. room service was reasonably priced.

great service and room service food was beyond great

room was nice and clean staff was good we ordered room service and had great sandwiches

the room service was very good food and service

room service food portions are huge good if you're hungry

the room service offering was very good

there is room service but no on-site restaurant

room service menu in my room stated the prices for the items, yet when i called to place my order

there is no room service and nothing to do anywhere near the

clean rooms and good room service

also, save yourself a lot of money and skip the room service company they use

the windows and expensive room service

the room service is quite expensive but okay food

clean room, good room service

the room service option provided

room service

one thing, we had empty shower gel and shampoo bottles in our bathroom, and even though we had room service every day, for some reason it wasn't replenished

room service was amazing and the wait wasn't long either

wish the room service was 24hrs but people have a life too

area, pretty quite at night comparing to other manhattan areas, friendly staff, amazing view, room service every day

room service.

great location, inhouse room service throughout the day and great amenities.

daily room service was amazing and everything was very clean. the hotel was very quiet and calm.

the room service was very good and the food was delicious very delicious

there is a nice family restaurant across the street and room service is from the italian restaurant in the lobby

n t know why they offer it if they don t have it), not much daylight in the

room service was exceptional delicious food delivered promptly and with a smile

clean room, good room service and every day cleanin, cool breakfast. i really like it!

don t offer breakfast or room service

room service, little space for wardrobe, little to no counter space

would have liked a room service menu and more information about area available in room.

there is no room service and the menu for the restaurant was outdated and with the wrong hours

keeper didn't put the new bath towels in bathroom for our last night stay and we had to call the room service to get

no room service for food and drinks. :

there was dining room service.

room service very late in the day

room service was hit or miss.

room service was a little slow at times

it was a very pleasant stay with excellent views on trinity church and a perfect room service!

the woman even seemed to have order room service

room service staff were very friendly location was very convenient, close to several subway

room service option was not available

breakfast was good. staff was friendly. room service was very quick and very friendly also.

n't advertise it or leave cards in the room if it is not

the room arrangement is comfortable for parents with 2 kids

comfy beds, clean room, decent room service, kind personnel

ich

no room service and u have to pay for parking

expecting to have room service but none was available

no room service - had to go downstairs for toothpaste in the morning

we didn't like - no room service, no working restaurants, mattresses are too soft

stayed in the hotel for a week and room service was only once and only after a request

no room service.

to order me a taxi and was told they dont do that- not great, also the proceudre to order room service is bad and does not

room service was a bit limited

the limited room service was unexpected, but appreciated

not getting room service each day.

views room service friendly staff water dispenser

the service from check in to check out i didn't even know they had room service

excellent room service with helpful staff

room service was slow

without fee, near many local spots, close to the train, good food options nearby, nice rooms and room service overall

room service ok but occasionally a little hit or miss - minor matter

room service

the restock after the room service.

keys not working wifi not working poor breakfast no table no sitting area room service terrible

*no blankets, *walls & ceiling paint chips falling off walls, *website claims restaurant and room service available, but not, *many other items too numerous to list

they had no room service

asked for room service but it never arrived

towels and rags bath rage room service do not clean up real good

om service) could have been better

the rooftop bar and room service were also excellent

also, the room service was very good

perhaps, for clients who have to miss breakfast, room service can put together some sandwiches, juice, yoghurt and fruit which can then be packed

the suite, location, design of the hotel, staff, room service. love this hotel

professional staff, large rooms with modern appointments, great room service food (notable) and loaner umbrellas (lots of them) that we put to good use (+)professional and friendly staff. clean and spacious rooms. excellent room service food. (-) probably the most expensive eggs we had in nyc for breakfast lol, not room service (-)was sad there was no room service (-)no room service. water from the downstairs bar was expensive (+) room service came in every day (+)lobby which are very much welcome at the end of the night and things that you never want to call room service for (-)room service hours are not sufficient for nyc and is needed downtown where most restaurants close (+)room service was excellent (*) they do not offer room service and both restaurants located within the hotel were closed down for renovations (-)wish there was room service and a little convenience store in lobby

was not at par, only a few items , repeat everyday , kids meal is not included in room price room maintenance- i had broken light in barroom, bathroom

perfect location to grab food, bar hop, and go walking throughout the city

our snacks and soda was not replenish for our entire stay,important for kids on vacation

delicious breakfast in the restaurant

also much appreciated that they were able to accommodate my early check in request (coming from a 18h flight) and also received an upgrade to a grand king for

dirty room. bad remodel. door hit toilet. bed dirty. no room service.

rooms are very small room service

room service advertised throughout the lobby but it wasn t available for this hotel, which was

t the hotels fault) never brought our food.

room service was fast

in the room, and called back the same night around 9pm wanting to get it back, the staff told me room service had already left and told me to call back the next day

extremely spacious. the room service was also impeccable.

due to pandemic no services available! even room service was outsourced at the time!

a 4 star hotel and there is no room service

room service would have been nice.

amazing views, great location, super fast room service ..really enjoyed it

was great very clean , staff was not so nice , only the room service guy was nice and the cleaning lady , but the front desk staff were a bit rude , the

from other rooms when somebody close the door in morning, room service knocking to other doors

l this is noisy and you need to wake up at 7-8 because of

room was clean and well presented. breakfast came at a good time also! room service was good

i ordered room service one evening and the meal was superb (albeit a bit pricey) (-)00 room service fee (+) staff is very friendly, room service is delicious (-) one of my room service hot dinner choices was delivered cold and no-one responded to my feedback (-)the room service food was not good. (-)two times that we ordered room service they forgot about us (+)room was great, the bed really comfy, and the restaurant for eating in and room service is (+) room service was fast (+) ordered the room service and food was fresh and warm in less than 30 minutes (+) my room service dinner was one of the best meals i have ever had via room service

extra comfy -pillows to die for- huge room- upgrade -staff extremely helpful and friendly - breakfast delicious - only place to recommend for friends

i would skip the breakfast here next time. definitely not worth the extra money spent.

breakfast was great

other nice things including having breakfast at the next door resturant is great, the coffee machine, the high ceiling room etc

attention to detail which quite honestly surpassed expectations; whether it's the housekeeping, room service, concierge

room service was over priced

room service options for dining weren t great.

room service food was excellent and fast

room service meals were excellent quality and delivered hot and on time

i ordered room service and expected better tasting food for the prices.

very clean. room service was sharp and daily.

the room service menu is a little sparse for me

room charge fees for in room service

the room service lady were rude when she told us to check out

requested room service to change the sheets and no one ever came

no room service

room service could have been better -

that you had to go get ice from the bar and that it had no room service

ice machines rooms r small parking was expensive no room service for food or any necessary

% nicely added so you don't have to count) = $11

room service: 1 coffee is $9 + tax 9% + tip

24/7 room service

service and attention to detail from the laundry to room service and housekeeping

breakfast is very good. we ve been having room service. service was fast

it's a beautiful building with ornate features everywhere, helpful staff, and 24/7 room service allowing in-room dining

over priced room service but i suppose it's always like that.

team was delightful, front desk took great care to remember names, housekeeping cheerful, and room service rolled out the hospitality as if it were a fine dining experience

the room service food was cold. i requested another hot breakfast and it came up cold 2x.

room service was prompt, i wasn t rushed to check out, and it was peaceful

the room service was really good and faster

room service wasn't an option - if you needed something from reception, you had to go and get it

no room service for food.

the rooms were clean staff was very nice room service food was excellent

offer within the hotel for any type of late night room service/food/drink

no room service

at the hilton there were dirty dishes in the hallway on the floor and on a cart

filtered water and excellent room service

to covid, food and beverage services were very limited, no room service provided

we had a very comfortable clean room, excellent room service

good room service

room service was great

room service was very good

love that it has a bar in the lobby and room service

room service forgot my order but they did eventually bring it.

is also very nice, my daughter loves it she has been waiting for morning time ud83eudd70 room service every day, staff are very nice and helpful

room service was daily

the room service team was very pleasant and professional as well

they have no room service

also love how room service takes clean towels daily and a small room refresh

room did not have adequate lighting-seemed difficult to see even with every light on in the room;room service food took 75 minutes

they told us that we could order room service

no restaurant or room service and expensive food delivery service

advertised room service, which turned out to be a list of nearby restaurants which would deliver to the lobby

cleanliness, breakfast and room service

no prices on the menu for room service. it would be better with prices included.

third party room service through butler remains a thorn in otherwise a nice and comfortable stay

room service food was exceptional

room service was offered every day during the stay

everything was pricey in the restaurant, room service and mini bar

call room service they didn't have anyone to fix

didn't like they you had to go down anytime you needed something there was no room service that seemed available

room service food/drinks was awful and way over priced for what it was

room service dessert came with mold on it.

should have room service and more variety in the menu

not every one at the front desk was helpful, and the room service are very loud, all day long, making noise, and knock your door very loudly at 9 am to

room service did not clean my room during my stay

roaches and the room service didn't empty my trash for 3 days

great room service

our room didn t get room service once during our 5 night stay. got new towels one time.

also, while room service was timely and hot, the pancakes were way too thick

no coffee in room but room service was great always timely

the staff were friendly and helpful and it was easy to call for room service

om service), and tommy

room service menu could have been better.

staff was very welcoming and ready to help you from room service to where to dine to hailing a taxi

the service from the front desk to the restaurants and the room service were impeccable

the addition of room service

room service food was

we ordered room service and i wish there had been more to choose from

most staff are cold and irresponsive to requests especially on room service.

offered extra services; room service, door dash and uber eats

no room service

no coffee, no breakfast, wifi sucked. i didn t like anything about the hotel.

good wifi speed

i had to request room service each night

no water as the manager hadn't ordered any - had to ask for room service which is annoying.

no one cleaned our room we stayed 3 nights there and we even left to go out and came back to no room service

nothing available in room service. area to microwave food not the best...

room service for breakfast