need to have wifi

fast wifi

no wifi small tv

the parking lot is not safe

i like the fact it had parking

the parking and the morning staff

definitely no room service

was no wifi in the rooms

the parking lot is very narrow you have to be very careful when parking your car in their parking lot

parking

wifi didn't work over payed because i got it on line. never again

- there is no room service (no floor cleaning nor even the trash bag replacement)

room was clean (although there was no regular room service), and the subway station is within walking distance, which made commuting around the

room service was nice and on time

like smoke, right next to the train so i could barely sleep, room key stopped working,and no room service

room service never came , we had to let them know we needed towels and garbage change and our floor

the gym

the first room we got put in was right next to the rooftop bar

weight selection could be expanded more dumbells of higher weight and also more weight for the bar for squats, bicep curls, etc

towels could have been nicer and another bar to hold towels

the gym was good

the balcony and kitchen is very convenient.

staff friendly and helpful, room wonderful--adequate lighting, comfortable beds, good kitchen bar, enough outlets, armoire for clothing

i love the balcony in the rooms and kitchen area in the room

that place was beyond my thoughts it really mark an excellent memory in me ans my kids

didn't like that there wasnt any deli's on the corner being i have kids, but it was a 5 minute walk away

while you could request daily room service, the service wasn't really thorough, so we weren't really satisfied, other than by

website says room service

good room service

no room service as far as ordering food

was good and they deliver to the room - even though it was in a take out bag ( not great ) real room service would have nicer nice

of space in the rooms, very comfortable beds and bedding, updated facilities, good amenities with room

it's a bit inconvenient in a hotel to have no bar facilities but the room service was still available

to so many great places and the little touches were great

ood coffee, fresh fruit in room, room

my only real complaint is that when i order room service, i expect real plates and silverware, not carry-out containers

they need more than 2 elevators. room service needs to be a daily thing

no restaurant or room service. no food or drink on premises.

room service was continually unavailable.

2 elevators, one barely worked, no toothpaste, no restaurant or room service available during the

room service was horrible, the food , the delivery and the prices

room service is not so good, there were days that they only took out the trash but did not make the

room service did not clean our room the second day and the other members of our party couldn't get

no water as the manager hadn't ordered any - had to ask for room service which is annoying.

i understand the way of the breakfast was served, room service...

no one cleaned our room we stayed 3 nights there and we even left to go out and came back to no room service

room service wasn t available during our stay

would have liked some food available for room service without having to go out all the time especially being as we had colds whilst staying

finally room service is nonexistent, there is a restaurant in the lobby of the hotel that does not take

drink at the hotel lobby bar but it was closed at 12 which is understandable but i also saw that room service was unavailable at that time

was very friendly and helpful, there was room service every day and the room was big enough with a beautiful view

room service menu is limited but not a major issue

room service is only online so difficult to get what you need as you can t speak to someone

room service was delicious

we got room service in the morning and it was so delicious

everything, amenities room service and location.

the airport

ordered room service from sugar factory and the food was only so-so

also there was a 50% off from the food places that was open but it had to be room service, my friends and i wanted to sit at the food court and paid full price after the

arrived late and there was no food service or room service, just a small area with a couple of cold sandwiches

lack of restaurant and room service

phone was disconnected and we had to ask for room service

no room service available

rooms are clean and room service clean the room every day

no room service

the room service staff were excellent. they were very helpful and sweet.

there was no room service menu in our room and staff didn t bring one to us; had to get it even though we

room service suckssssss, they got my order wrong and served me cold pancakes

no room service

would have liked the room service to be open later, of if the japanese restaurant could send up room

room service and location

nice workers and room service always cleaned the rooms.

room service could have been a lot better.

no room service .. no breakfast which already has been paid

christmas day there was no room service as in, beds weren't made and no fresh towels or toiletries were placed in the room

room service lady tried to open the door without knocking , even with the do not disturb sine was

staff took really long bring ice after i wanted 10 minutes downstairs for it and wish there was room service

room service also ended super early every night so you'll need to order ubereats

the design, the fragrance used in the lobby was gorgeous, the room service great too

i like having room service and a restaurant/bar onsight

of room and bathroom very small value for money not great room service very inconsistent with timing

room service was so bad

location, attentive staff and great breakfasts and room service

room service was quick and delicious and the gentleman who brought it very nice

room service

the location was bad, and i guess they need to improve the room service room

also the food in all restaurants/cafes are all the same cuisine including room service

so many local eats available, nice walks in the park nearby and you can order room service from the restaurant on-site since you can t dine in due to covid

would like a better selection of room service breakfast

reasonable room

the fridge - i stayed almost a whole week and it did feel very much like a tiny apartment, great room service , location in the heart of williamsburg, all coolest bars and restaurants and cafes

bathroom , no room service before 7:00am.

anytime i needed room service it was done

the staff was supper supportive and the food was phenomenal, we had done room service and it was absolutely delicious

and room service is the best

would have loved if there was a room service option to really elevate the experience

next time i'm getting room service

but she was the only one who let the team down everyone else from room service to bar tender were delightful

great price on room service coffee! we are big joe drinkers!!!

room service was quick and we enjoyed dinner at their restaurant le crocodile

room service breakfast was amazing and not insanely overpriced, and the windows and view from our

they really should add room service since there are so many conferences and meetings held

i think the price of stay should be lowered due to that fact and the fact that there was no room service

clean, friendly staff, good sized room and bathroom. room service did a great job daily.

i think the price of stay should be lowered due to that fact and the fact that there was no room service

no room service, never able to reach the front desk unless i was using my personal phone

very expensive room service !

noticed a charged for room service of $163 for no reason

takes a long time for room service, over 45mns

go for the room service breakfast and enjoy the sunrise

was great, however i did have to ask for ice water and a napkin each time i had breafast room service, which was

our room didn t get room service once during our 5 night stay. got new towels one time.

great room service

not every one at the front desk was helpful, and the room service are very loud, all day long, making noise, and knock your door very loudly at 9 am to

roaches and the room service didn't empty my trash for 3 days

room service did not clean my room during my stay

room service staff are also vvery helpful

to subway, nice size room with kitchen, but no microwave

the kitchen was clean

oh you wanna talk about the breakfast

no cups, pots or pans in the kitchenette

provide but not as i wish, they need to provide hard pillows as well, when we asked receptiom+room service, they don't either know what im asking for

room service options

room service menu is very pricey for what it is.

room service food was

the addition of room service

asked for room service but it never arrived

*no blankets, *walls & ceiling paint chips falling off walls, *website claims restaurant and room service available, but not, *many other items too numerous to list

keys not working wifi not working poor breakfast no table no sitting area room service terrible

decent showers and room service was cool with my

towels and rags bath rage room service do not clean up real good

room service was slow

the restock after the room service.

room service never cleaned my room

room service ok but occasionally a little hit or miss - minor matter

without fee, near many local spots, close to the train, good food options nearby, nice rooms and room service overall

the cleanliness and room service was excellent.

accessories, coffee, room service, towels, i am also aware of the time we are living, i am sure that under normal times

com -room service was bad, our room was not cleaned unless we asked -at check out, we discovered a tax

spacious rooms and frequent room service despite the pandemic.

they also have a room service call butler, works similar to uber eats and the menu is really good

clean room - free breakfast - tv allowed for netflix login - had room service (even though the front desk told us it didn t (+)wonderful staff, room service, cleaning, location (-)room service, unless requested, which we did not know, so a little disappointed to return to an

a small gym available 24/7, a coffee machine in the room, and a complimentary face cream

the wifi wasn t working appropriately

the gym needs more free

suggest families with small kids ignore gps which takes you around back /alley and stick to walking on main streets

location, clean rooms - room service was spotless, staff

was very clean and room service was exceptional

from the point mentioned below about value for money, everything else including room service, cleanliness and facilities were good and most of the staff were nice

wifi connection was good

no gym, no water in room, no place to place clothes, no closet, no hangers, tight desk/chair space,

room service was great

room service very good

we particularly appreciated the quality of food available for room service

great room service breakfast. loved the room, pillows and shower. fun view, too!

the room service menu could have been a little longer and less restrictive hours.