i did not like that i couldn't order room service or coffee to my room.

refrigerators it would, especially what, with them being eco-conscious cause for less orders of room service, and reduce waste in that way

5 delivery fee for room service which did not even let u get tea/coffee so had to go to coffee shop for that

room service ok but had to go and get own coffee /tea as not on menu

would be handy if room service was available a bit later, but local delivery options filled in fine

2) room service daily without request 3) easier method to contact hotel to arrange airport shuttle for

room service, would be nice to have in a hotel.

i did not have room service & enough towels.

also the lack of room service was disappointing especially for a hotel that caters for air travellers

lack of restaurant or room service

it didn't have room service

like a midnight room service or something

room service would be great.

market was pretty bare bones, and online ordered room service food was mediocre at best...

it's an inconvenience to have to call room service for more

room service was disappointing - served in plastic box with plastic utensils and missing something

the lady at reception said the room service was running, but when we got to the room, it was not

restaurant and room service food was poor, the taste was not good and the food was overpriced

the room service food was excellent

there was over charged room service, was a nice wrap but completely overcharged

a bedroom for 3 no tea no milk tried to call room service only 2 towels no phone really dirty really disappointed no facility to

only room service for dinner, not breakfast, which was a bummer

didn't have the breakfast since room service didn't answer the phone

breakfast was poor. bar & pantry expensive. no room service

stinks, found out because it s near the sanitation facility my first room wasn t clean & room service never came to clean my room when i had my first room

ile most hotel had it) so we had to book our rental car one day earlier; also no room service available

ordered room service from sugar factory and the food was only so-so

when we arrived, we asked about room service

room service ended at 10 pm.

room service from sugar factory came quickly

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (-)room service meal price (+)clean, super nice staff and delicious room service (-)the menu for room service was limited and expensive. (-)room service rep over the phone mentioned that our food would be delivered in 45 mintues (+) room service for breakfast was excellent and well presented (+) room service was very good and super quick (+)room service breakfast was outstanding (-)took too long for room service (+) convenient access to restaurant in house, good room service and nice porters and bellmen ready to

king bar and red salt restaurant are truly exceptional

size, location, parking, friendly staff, amenities

was great, the bar man, german, was an excellent chap

every thing. close to the lirr--- good parking, doorman service...quiet room....

the parking lot is not safe

i like the fact it had parking

the parking and the morning staff

fast wifi

no wifi small tv

need to have wifi

the staff was great, facilities were clean and the breakfast was great.

i think the breakfast was outstanding too

housekeeper was exceptional as well as the gallery host for the buffet breakfast

location is good, room is ok, clean and good wifi.

clean, friendly, well trained for covid-19 cleaning excellent breakfast

super clean, great room service and super comfortable beds

to notifying the front desk for room service

there is no room service unless you request a day before the actual service

they have a 24hr laundry room

like the gym- clean and sufficient equipment to get a good body workout

no room service.

there was room service but i do understand due to covid you couldn't do it

late night room service menu.

room service was prompt, the room was clean, there were plenty of towels.

really miss room service

included with the stay is below average room service is every other day unless asked

lack of room service

you did not have enough staff for room service and the poor lady in the kitchen didn t even appear happy

no room service

quality supervisor check, after the room service is complete to ensure a well prepared room is offered to guests

tha staff was awesome . breakfast was delicious

great location. convenient parking. friendly staff

the staff were very friendly and the free breakfast was absolutely amazing.

great breakfast, room accommodations and amenities

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

don t have room service everyday

room service every 3 days

good breakfast, room service, clean, near to burger king, starbucks and bus stop line q12

the lady who is in charge of the breakfast area is a superstar

the staff was so friendly and helpful. the breakfast was outstanding, and it was quiet

the decor and room service

safe, free parking, clean, great staff

parking was a problem i believe a beautiful hotel like this should have gotten a parking lot would

its location - walking distance from the us open tennis center - and its potential access to free parking

ough it looked like there was supposed to be)

definitely no room service

only hotel around that was a. cheap ish and b. had parking

blankets the staff wasn t friendly the lasies attitude was terrible no trash can in bathroom parking is horrible and they tried to rent rooms for fours hours instead of overnight the price is

the parking lot is very narrow you have to be very careful when parking your car in their parking lot

it was safe, security guard there ample rooms enough parking.

so it's just as expensive as room service and it gets charged to your room but they dont deliver it to your room

we disconnected it but room service connected it again every day

you don't really get room service unless you ask but we were only there for a week we where good with out it just ask

no room service, which is not good when you are tired and don't want to go down to have something to

room service said they were coming to clean our room and never showed up.

they basically just close when they want to and no room service available but that s not the fault if the hotel

staff is friendly very helpful, the restaurant is connected to the hotel, i had room service, however, you are able to go down and sit outside or inside to enjoy the food

i was surprised they don t do room service because they restaurant is attached to the lobby

would really benefit from a bar where other concert goers could meet up

parking lot was bigger than we expected, the place has a classy vintage

- there is no room service (no floor cleaning nor even the trash bag replacement)

room was clean (although there was no regular room service), and the subway station is within walking distance, which made commuting around the

like smoke, right next to the train so i could barely sleep, room key stopped working,and no room service

room service never came , we had to let them know we needed towels and garbage change and our floor

room service was nice and on time

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

where nice and clean and very quiet, the room service had very good prices and great food selection, the location was close to restaurants

great location. staff was awesome. room service was extra nice!!!!!

ordered room service for 8:15 and they woke us up at 6:15 in error

the fitness center was decent and clean

no room service either

no room service until requested

location, really convenient location. room service is attentive.

from check in we were never told that we should fill out a room service form

the breakfast, and room service is not delivered to your room. you have to go downstairs.

no room service options

they don t have room service or a gift shop. the location is in a bad area.

was located in flushing , close to stores, room service every day

room, room service daily, variety of food provided for breakfast, convenient place to restaurant and

daily room service made our room very inviting each of our 6 nights we returned from exploring nyc

sleep and some one just come inside my room without my permission and i didn t request any room service i feel like unsafe live this hotel by someone come inside my room while i was alone

room service

the restaurant, front desk and the room service

we didn't get to use the room service but it was very

not find room service menu