friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good and the cleannes of the room and everything is so great and i loved the mint smell

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

didn t say a word about anything wifi passcode, checkout time, breakfast option

free parking

the wifi was quite good too

great location plenty of parking bays good tavern next door for dinner and breakfast

easy parking, plenty of space

great restaurant and pool on site!

the garden area by the cafe is lovely and the pool looked nice, but too cold yet for me

due to covid19 no access to the gym

kids menu 15

the hotel is clean and has a large pool which is great in the summer

i truly enjoyed the hotel free parking and wifi. its walking distance of a mall.

wifi was weak in the room and the walls were a bit thin as you could hear your neighbours.

they also offer a paid laundry service

wifi lidl on door step free hot drinks really comfy beds staff are helpful over all i ws happy with

free secure parking and wifi. buffet breakfast was included and there was a good choice.

poor selection from room service and both the buffet dinner and breakfast were disappointing

room service for just ice and the key not working

room service breakfast was poor compared to my last stay in december

breakfast and hotel facilities in general were great. room service was excellent.

the offer for different pillows and room service was great idea

the price, the staff, the room, the location, room service

could only get room service tea or coffee in the morning

xtra cost) or pay for the breakfast

room is very comfortable, the staff are very nice the room service is good, you can have the breakfast without reservation and pay in the entrance, the

fabulous place - everything you need and more! room service and food were excellent!

we entered the room and some clothes from the previous guests in the closet, which suggests that room service didn't do a through cleaning and missed these details

room service was excellent

beds

about a 20 minute walk to the main meat of the city. snacks and room service were expensive.

breakfast was very good and food was available throughout the day from the bars and as room service

he enjoyed the room service a lot :)

room service was great

the room was clean and offered a lot of additional services

from reception, concierge, restaurant, room service, breakfast cleaning staff - they are all amazing

ni bar, room service etc)

room service staff was also very polite and helpful

comfortable bed an bedding . early check-in and late check out

not located in the attractive center but still ok, accessible by walk. has wifi.

we had to go back later for better explanation around wifi password and other things

wifi does not work well, when i was booking it said they have bathtub but there was only shower

the location the beds were comfortable the size of the room was great for a family with 2 kids

the location the beds were comfortable the size of the room was great for a family with 2 kids

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

wifi was a bit slow at times.

laundry machine and the shower

staff was very helpful and available 24h room service breakfast in the city center

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

v quiet and huge rooms with lounge kitchen bathroom and bedroom

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

the wifi was weak.

room service on a daily basis

the hotel is beautiful and comfortable (and in addition to looking great, the wifi and the a/c worked great, which isn't always the case (-)the wifi signal was bad. (-)telephone in the room, although we only needed it to enquire about the wifi, which was the only issue (-)wifi weak at times (-)the water pressure in the shower could be better and the wifi was sporadic (-)wifi wasn t great (-)couldn t get wifi, apparently it s intermittent but i had no luck over two days. (-)wifi needs to be more improved (-)no wifi connection. hot water takes a while. (-)poor sound insulation wifi didn t work

the shower, the vending machine (the coffee one), the air conditioning, the room service

wifi worked fine

- good price - perfect location to explore the city - clean - good wifi - modern room

price and location are great. clean comfy and the wifi worked well.

no wifi in the rooms, although is advertised everywhere.

room service

room service was prompt

the pet friendly bar was ideal for breakfast and tapas.

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

it is attached/part of the bar next door, which was initially confusing, but actually having breakfast there and drinks every

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

good size room, wifi and ac

they even offer laundry services, which we needed

the room was nice and clean and the wifi was working well

wifi was not working. the breakfast was very simple. i missed vegetables.

couldn't get room service at 21:30 although we were told it was open until 22:00

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

in the evening hung up on me while trying to call to ask for menu for room service

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

great restaurant and bar area

50 euro surcharge per person for room service

homely and clean. all the details ! excellent room service. true luxury! small and friendly

choice of room service was poor

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also very attentive

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn down service

in the presidential suite and it had great facility and space for my family members 4) fast room

good breakfest, excellent service from all staff!! good room service

room service touches

room service food was average

room service breakfast was good

beautiful hotel amazing views from our room service good and very good breakfast

wonderful breakfast with a great selection of fresh fruit, cereals, meats and eggs cooked to your taste

the staff are terrific, and they even do some laundry for free

great staff, great breakfast

great location, beautiful hotel, excellent breakfast

location was very convenient and the daily room service and cleanliness excellent.

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

no parking and no room service, but central location has tons of options

location, free wifi, very friendly staff, spotless, airco, double glazing so quiet.

tv, wifi, air-condition works very well

u'll have to order those from room service for extra charges)

best room service prices i've ever seen, a coffee was only 1

have been good if they kept some coffee and tea in the room rather than us having to call room service for it every morning

excellent value for money - even the room service prices were great value

person, and they do not come with water heater/water/coffee/tea

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

clean and tidy. great location. bar prices very reasonable for hotel

wifi was good and the room very

wonderful staff, great bar downstairs and excellent location

wifi was slow and didn t work very well in our corner room

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

the roof terrace bar is a must to visit

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

very clean. good wifi. downtown location. check in staff were excellent and friendly.

it had a tv and wifi

wifi was a no-go for any video call.

kitchen public area is great if you want to microwave your food or have warm water for drinks

also good wifi

air con very good, wifi excellent

wifi worked well, great location, ac was cold, staff super helpful

breakfast limited

perhaps more selection at breakfast. our room was a bit small, no temp control.

breakfast is good and personnel good

breakfast buffet was reasonable

had a small continental breakfast, but it was adequate for starting the day

have liked tea/coffee facilities in the room as there isn't really a proper bar , just room service

room service lady found it and reached to us right before we boarding taxi to train station

room service was offered for breakfast that only cost 3 so it was nice to have this as an option

helped with getting to various areas and arranging for laundry service

breakfast was fine. readable good selection more hot food

no coffee or tea served as room service 2

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is a 10 surcharge

excellent room service & hotel staff

to order room service two nights in row and no answer

minor observation was that the room service telephone operator spoke in broken english so perhaps this could be improved for the

everything was great! wifi not super fast, but fast enough.

shower was good with plenty of hot water and the wifi worked well

excellent location. comfortable beds. free efficient wifi

wifi was a bit spotty but we were in the top floor.

wifi and breakfast was also okay

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

good wifi, clean, helpful staff and spacious quiet room

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than a 2 star

wifi was slow or not good wifi

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so close to all the big attractions of granada

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to bring us that, so on the second day we had to wait for the maid to knock on our

the room was very clean, smelled good, and the room service was adequate

room service every day

plenty of bars and restaurants in the vicinity

location, staff and wifi

room service if you order food, good breakfast, cost 20 euro per person if not included in the

there was a kerfuffle when we ordered room service, there is only one menu from one restaurant , and yet the guest service connected us

no vegetarian option whatsoever on the room service menu. else i d have rated 10/10

please put a room service menu in the room

room service refusing to bring up ice bucket rather told us to go down to restaurant

not open and room service not allowed drink on terrace delay to collect key after early check in and bag

not sure also if there is room service

the windows are not sound proof. there isn't room service.

i would like room service to be available

room was a decent size, staff were friendly. room service was also good

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

excellent wifi

reception staff was friendly and helpful, the room was quiet, clean, and comfortable, wifi was great, and the location is perfect for seeing granada

wifi didn t work at all

a booklet in the room indicated laundry service was available, but it wasn't.

the breakfast buffet had a great assortment of foods

the hotel also sets itself apart with an on-site cafe, restaurant, breakfast buffet room, gym, and library

the facilities also were great, there was a gym, 2 elevators, and a coffee shop which was very convenient

really bad wifi. no hot water in the shower. tiny tiny room with small window. not clean enough.

we loved the terrace bar overlooking the alhambra

there were plenty of restaurants, bars and shops nearby

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be done

the wifi kept cutting off.

great wifi also

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.