great for parking. great wifi. great for a stopover on motorway

helpful staff, underground parking and strong wifi in rooms makes a deal

i expected the wifi to be better in a hotel this size.

they also offer a paid laundry service

wifi was weak in the room and the walls were a bit thin as you could hear your neighbours.

great wifi

the restaurant and the pool were nice and the staff really

kids menu 15€

the city centre prices a little out of the centre the staff are amazing especially paola in the bar incredible staff member i was stuck there as my car had broken down everyone was

handy stopover for sala el tren gigs. nice bar area.

could only get room service tea or coffee in the morning

fabulous place - everything you need and more! room service and food were excellent!

the price, the staff, the room, the location, room service

room is very comfortable, the staff are very nice the room service is good, you can have the breakfast without reservation and pay in the entrance, the

xtra cost) or pay for the breakfast

good restaurant in the hotel and good room service

beds

bar on the roof and in the lobby was often unattended and late room service took time

breakfast was very good and food was available throughout the day from the bars and as room service

sauna to be booked and costs extra; queues to get lift; room service sometimes not available

room service was great

couldn t get a decent coffee, didn t appear to be available via room service

room service were fast to respond and quality of food was lovely

hotel room was very clean, beautifully decorated, comfortable beds and excellent room

the hotel was very clean and room service was excellent

comfortable bed an bedding . early check-in and late check out

not located in the attractive center but still ok, accessible by walk. has wifi.

we had to go back later for better explanation around wifi password and other things

wifi does not work well, when i was booking it said they have bathtub but there was only shower

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

free wifi was advertised but unless you went to the hotel, there was no way of getting the code

laundry machine and the shower

wifi was a bit slow at times.

wifi was the strongest downstair, but ok in our apartment

room service staff was also very polite and helpful

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

staff was very helpful and available 24h room service breakfast in the city center

good wifi

the wifi was weak.

wifi in my room didn't work, however i did get to change rooms the next day and all was fine from

the shower, the vending machine (the coffee one), the air conditioning, the room service

next, the wifi is useless in the rooms

- good price - perfect location to explore the city - clean - good wifi - modern room

good wifi

price and location are great. clean comfy and the wifi worked well.

room service for just ice and the key not working

breakfast and hotel facilities in general were great. room service was excellent.

we don't know why, so we were forced to take room service from another, smaller restaurant where the offer was weaker

r everything you need to go to the reception

room service charges for cutlery or any request for basic items

in the evening hung up on me while trying to call to ask for menu for room service

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

couldn't get room service at 21:30 although we were told it was open until 22:00

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner

beautiful hotel amazing views from our room service good and very good breakfast

laundry service was an added plus

breakfast is excellent

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close to central courtyard

found the hotel services to all be excellent--a comfortable bed, a very clean bathroom, a tasty breakfast

room service on a daily basis

the hotel is beautiful and comfortable (and in addition to looking great, the wifi and the a/c worked great, which isn't always the case (-)the wifi signal was bad. (-)telephone in the room, although we only needed it to enquire about the wifi, which was the only issue (-)wifi weak at times (-)the water pressure in the shower could be better and the wifi was sporadic (-)wifi wasn t great (-)couldn t get wifi, apparently it s intermittent but i had no luck over two days. (-)wifi needs to be more improved (-)no wifi connection. hot water takes a while. (-)poor sound insulation wifi didn t work

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

wifi was not working. the breakfast was very simple. i missed vegetables.

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

wifi is good

room service was prompt

room service

the bar staff are very friendly and so are the reception staff who do everything they can to help us

wifi signal was rubbish

wifi worked well, there is a mini fridge which was very useful

50 euro surcharge per person for room service

choice of room service was poor

homely and clean. all the details ! excellent room service. true luxury! small and friendly

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn down service

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also very attentive

the prices for room service were reasonable

they also make a good cup of tea and do room service as there are no facilities in the room

excellent value for money - even the room service prices were great value

have been good if they kept some coffee and tea in the room rather than us having to call room service for it every morning

u'll have to order those from room service for extra charges)

the room was very clean, smelled good, and the room service was adequate

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to bring us that, so on the second day we had to wait for the maid to knock on our

room service every day

plenty of bars and restaurants in the vicinity

wifi was a bit spotty.

wifi wasn't great, if you need wifi for business then have another option with you

excellent location. comfortable beds. free efficient wifi

wifi didn t work. the staff tried their best to fix but failed.

location in the very center of the city. fast wifi. very good price on booking.

were there for business and we really needed the wifi working

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

have liked tea/coffee facilities in the room as there isn't really a proper bar , just room service

room service lady found it and reached to us right before we boarding taxi to train station

room service was offered for breakfast that only cost 3 so it was nice to have this as an option

helped with getting to various areas and arranging for laundry service

wifi connection was 'hit and miss' so not reliable

everything in the room worked very well: wifi, air conditioner, shower, etc

poor wifi

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

wifi in room not good, used data instead, if this could be beefed up it would be much better

great location, charming rooms, great wifi, helpful staff

wifi was a disaster and definitely needs to be updated

great breakfast - good selection of hot and cold food

wonderful, helpful staff. fantastic breakfast and central location

though the same every day), friendly staff, decent wifi, good value for money

spotlessly clean, super friendly staff, great breakfast

could not get wifi except for a little while at start made life very difficult

wifi was a no-go for any video call.

also good wifi

kitchen public area is great if you want to microwave your food or have warm water for drinks

air con very good, wifi excellent

no bar in hotel

room with super comfortable beds, quiet location, great water pressure for showers, free wifi, air conditioning, friendly and helpful

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

no bar etc but i knew

air conditioning in our room didnt work well. wifi was weak signal.

a well equipped gym and beautiful roof top deck are also available

location great. wifi worked well.

good to have a safe and also had some laundry done

there was free coffee availabe and good wifi

laundry service was fast and affordable

location was very convenient and the daily room service and cleanliness excellent.

no parking and no room service, but central location has tons of options

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

our room was simple, but spacious and clean, with perfectly working ac and wifi

wifi didn t work on one of the days; electronic went out for a while one day

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

clean and tidy. great location. bar prices very reasonable for hotel

wifi was slow and didn t work very well in our corner room

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

wifi quite slow.

they had a rooftop are with a pool

a booklet in the room indicated laundry service was available, but it wasn't.

wifi didn t work at all

wifi had week a intermittent signal. no fridge in room and no coffee making facilities in room

excellent wifi

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

wish that i had found the hotel bar earlier than i did

the roof terrace bar is a must to visit

wifi was working well

wifi was spotty.

had a small continental breakfast, but it was adequate for starting the day

poor breakfast options

limited seating for breakfast which if busy would be a problem

hotel is in a really exceptional location, the room is small but nice, wifi works well

perhaps more selection at breakfast. our room was a bit small, no temp control.

good breakfest, excellent service from all staff!! good room service

room service food was average

in the presidential suite and it had great facility and space for my family members 4) fast room

room service breakfast was good

room service touches

room service if you order food, good breakfast, cost 20 euro per person if not included in the

no vegetarian option whatsoever on the room service menu. else i d have rated 10/10

we had room service one night that didn't really meet our expectations.

room service refusing to bring up ice bucket rather told us to go down to restaurant

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

we ate in the bar restaurant which was lovely and the special dishes were very well priced

the kids loved the breakfast (a bargain

we had a room with the balcony and the wifi was terrible.

it is in the center of granada and close to many bar and restaurants.

the kids loved the breakfast (a bargain (-)was really bad - kids complaintes a lot (-)no where because they thought my room was flooding based on white noise audio i had to sleep the kids

a 3 star hotel camouflaged as 4 with the help of high ceilings and a fancy 70's phone to contact room service

the location was very good to see the sights. it has a roof top patio,great breakfast.

breakfast was very good value and plenty of choice

breakfast is great

the location, the hotel itself with its nice decoration, the large and nice room, the very good breakfast, it's kind staff

the windows are not sound proof. there isn't room service.

no room service. limited breakfast

i would like room service to be available

room was a decent size, staff were friendly. room service was also good

not sure also if there is room service

free parking

parking, only a 10mins car journey to nevada shopping centre

proximity to motorway and buses into granada, local restaurants close by. easy parking.

easy to access from the motorway. good bar next door for food. free parking. friendly staff

didn t say a word about anything wifi passcode, checkout time, breakfast option

evening bar would have been a bonus to take in the evening courtyard experience

bar closed in evening 10pm

late night staff arranged for drinks to be left in our room as the bar closes at 10pm and we had chosen to eat in the main city and were back late

bar was closed when we returned to the hotel after eating dinner in the town

wifi was dysfunctional, but at such a historic property, who really cares?