proximity to motorway and buses into granada, local restaurants close by. easy parking.

parking, only a 10mins car journey to nevada shopping centre

easy parking, plenty of space

good parking free , comfortable suite with dim lighting i liked.

didn t say a word about anything wifi passcode, checkout time, breakfast option

they also offer a paid laundry service

wifi was weak in the room and the walls were a bit thin as you could hear your neighbours.

helpful staff, underground parking and strong wifi in rooms makes a deal

fast wifi

i expected the wifi to be better in a hotel this size.

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good and the cleannes of the room and everything is so great and i loved the mint smell

bedroom we were initially alocated was on the floor above the kids play area and was noisy

bedroom we were initially alocated was on the floor above the kids play area and was noisy

half of the hotel was closed, including the gym which was one of the reasons why we chose this place

in real life looks much better than on the photos. a basic gym is available.

handy stopover for sala el tren gigs. nice bar area.

xtra cost) or pay for the breakfast

room is very comfortable, the staff are very nice the room service is good, you can have the breakfast without reservation and pay in the entrance, the

could only get room service tea or coffee in the morning

the price, the staff, the room, the location, room service

fabulous place - everything you need and more! room service and food were excellent!

bar on the roof and in the lobby was often unattended and late room service took time

good restaurant in the hotel and good room service

we entered the room and some clothes from the previous guests in the closet, which suggests that room service didn't do a through cleaning and missed these details

sauna to be booked and costs extra; queues to get lift; room service sometimes not available

breakfast was very good and food was available throughout the day from the bars and as room service

only thing that was bad for me is that when u call the room service they don t know how to speak english, well i know that this is almost everywhere in

room service for just ice and the key not working

r everything you need to go to the reception

poor selection from room service and both the buffet dinner and breakfast were disappointing

room service staff was not polite

he enjoyed the room service a lot :)

room service was great

the room was clean and offered a lot of additional services

from reception, concierge, restaurant, room service, breakfast cleaning staff - they are all amazing

ni bar, room service etc)

room service staff was also very polite and helpful

comfortable bed an bedding . early check-in and late check out

not located in the attractive center but still ok, accessible by walk. has wifi.

we had to go back later for better explanation around wifi password and other things

wifi does not work well, when i was booking it said they have bathtub but there was only shower

the location the beds were comfortable the size of the room was great for a family with 2 kids

the location the beds were comfortable the size of the room was great for a family with 2 kids

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

wifi was a bit slow at times.

laundry machine and the shower

staff was very helpful and available 24h room service breakfast in the city center

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

v quiet and huge rooms with lounge kitchen bathroom and bedroom

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

the wifi was weak.

the shower, the vending machine (the coffee one), the air conditioning, the room service

wifi worked fine

- good price - perfect location to explore the city - clean - good wifi - modern room

price and location are great. clean comfy and the wifi worked well.

no wifi in the rooms, although is advertised everywhere.

in the evening hung up on me while trying to call to ask for menu for room service

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

couldn't get room service at 21:30 although we were told it was open until 22:00

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner

room service on a daily basis

the hotel is beautiful and comfortable (and in addition to looking great, the wifi and the a/c worked great, which isn't always the case (-)the wifi signal was bad. (-)telephone in the room, although we only needed it to enquire about the wifi, which was the only issue (-)wifi weak at times (-)the water pressure in the shower could be better and the wifi was sporadic (-)wifi wasn t great (-)couldn t get wifi, apparently it s intermittent but i had no luck over two days. (-)wifi needs to be more improved (-)no wifi connection. hot water takes a while. (-)poor sound insulation wifi didn t work

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

wifi bit slow

wifi was faster than other european hotels that i have been at

gorgeous room with a balcony, strong wifi and good shower facilities

wifi is good

room service

room service was prompt

the bar next door which belongs to the hotel does a good breakfast our stay here was terrific value

are completely no wifi signals in my room at all which is very disappointed

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the hotel with pleasant helpful staff

beautiful hotel amazing views from our room service good and very good breakfast

breakfast was delicious: homemade yoghurt and cakes, loads of fresh fruits and we could order

wonderful breakfast with a great selection of fresh fruit, cereals, meats and eggs cooked to your taste

laundry service was an added plus

building, fantastic beds, helpful staff who suggested restaurants, really lovely buffet breakfast included with cooked breakfast also available, amazing location at

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also very attentive

choice of room service was poor

50 euro surcharge per person for room service

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn down service

to add to the amazing team at the front desk, room service and the concierge when i told them i m sick and not feeling well, i was treated like

person, and they do not come with water heater/water/coffee/tea

they also make a good cup of tea and do room service as there are no facilities in the room

best room service prices i've ever seen, a coffee was only 1

u'll have to order those from room service for extra charges)

have been good if they kept some coffee and tea in the room rather than us having to call room service for it every morning

have liked tea/coffee facilities in the room as there isn't really a proper bar , just room service

room service lady found it and reached to us right before we boarding taxi to train station

room service was offered for breakfast that only cost 3 so it was nice to have this as an option

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

wifi coverage in rooms was very poor and kept posing the connection but worked fine if you sat in

air con very good, wifi excellent

wifi worked well, great location, ac was cold, staff super helpful

wifi was a no-go for any video call.

could not get wifi except for a little while at start made life very difficult

kitchen public area is great if you want to microwave your food or have warm water for drinks

location in the very center of the city. fast wifi. very good price on booking.

everything was great! wifi not super fast, but fast enough.

were there for business and we really needed the wifi working

shower was good with plenty of hot water and the wifi worked well

wifi didn t work. the staff tried their best to fix but failed.

no parking and no room service, but central location has tons of options

location was very convenient and the daily room service and cleanliness excellent.

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

the hotel was clean and we had free wifi

wifi didn t work on one of the days; electronic went out for a while one day

the room was very clean, smelled good, and the room service was adequate

room service every day

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to bring us that, so on the second day we had to wait for the maid to knock on our

plenty of bars and restaurants in the vicinity

location, near the major bar & dining area as well as the alhambra

spotlessly clean, super friendly staff, great breakfast

breakfast had good varieties including veggies

great breakfast - good selection of hot and cold food

though the same every day), friendly staff, decent wifi, good value for money

wifi was slow or not good wifi

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

wifi was slow and didn t work very well in our corner room

if is something to mentioned the slow wifi but it was not a real problem

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

room service food was average

good breakfest, excellent service from all staff!! good room service

in the presidential suite and it had great facility and space for my family members 4) fast room

room service touches

room service breakfast was good

everything in the room worked very well: wifi, air conditioner, shower, etc

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

wifi in room not good, used data instead, if this could be beefed up it would be much better

the wifi kept cutting off.

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge in the

wifi goes on and off a lot!

great roof top bar with view of the alhambra

excellent wifi

breakfast was nice and included in our stay

poor breakfast options

with parking nice breakfast on the roof of the universal following morning

the breakfast included

breakfast offered there for a price

we did not use the gym and only had a drink in the cafe

i wish the gym had free weights :)

there is even a gym if you want to work out during your holiday

laundry service was fast and affordable

did a late check out to 5pm which was no bother

reception staff was friendly and helpful, the room was quiet, clean, and comfortable, wifi was great, and the location is perfect for seeing granada

superb breakfast, excellent service and a really quirky hotel.

a booklet in the room indicated laundry service was available, but it wasn't.

gave us a room upgrade without extra charge nice room with excellent view helpful staff great breakfast

the wifi !

room service if you order food, good breakfast, cost 20 euro per person if not included in the

no vegetarian option whatsoever on the room service menu. else i d have rated 10/10

we had room service one night that didn't really meet our expectations.

room service refusing to bring up ice bucket rather told us to go down to restaurant

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

wifi was poor with no internet connection

impossible to find with gps. slow wifi.

did not have wifi - only dislike

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

the windows are not sound proof. there isn't room service.

not open and room service not allowed drink on terrace delay to collect key after early check in and bag

room was a decent size, staff were friendly. room service was also good

no room service

no room service

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

wifi was not working

we ate in the bar restaurant which was lovely and the special dishes were very well priced

the reception the signal was ok, maybe it was only my room)

it is in the center of granada and close to many bar and restaurants.