pool, staff and room

nice swimming pool, good beds and equipped shared kitchen

amazing and delicious breakfast (try the (-) and to be picky: the breakfast is very lovely, but every day the same (+)very nice welcome. beautiful renovated winery. very nice breakfast and very friendly people. (+) and also prepared a very early breakfast to allow me to leave (+) breakfast and dinner were excellent, taking care of all the details (+) normaly breakfast is at 8am but because of the long trip ahead i could have breakfast at

loved the honesty bar and the staff were very welcoming hosts

we also had our laundry done for us as a delightful treat rather than having to wash it ourselves in sink

even did our laundry

hotel has no private parking but there is a free car park on the street unfortunately there was no parking spot the last

the breakfast, the friendly staff and the cleanliness.

good choice of food for breakfast

stayed on a sunday night and the hotel restaurant and bar was closed, it would have been helpful if we'd been given advise or map on locating restaurants

comfy, big, helpfully staff,clean, breakfast included,secure rooms.

absolutely disappointed with the room service, and lack of professionalism from the staff in general

staff are really professional and super friendly and am talking about everyone from reception, to room service, to bar and restaurant staff

of the food available on the room service menu, none of my choices weren’t available

ac were not working in the room no good breakfast and it’s not worth for €10 if we call room service for hot water they charged €5 just to drop it in the room over all the stay was very

comfy bed., large bathroom with bath and room service affordable. very good breakfast

breakfast was very poor.

the breakfast the coffee and tea machine could you not have a thermal jug of coffee and tea.

big free parking behind the hotel. room and breakfast was ok.

was comfy, parking was free and very big, staff were nice

large clean room, good secure parking

thing i was missing is a kettle in the room - they have room service but from 10am, and i wake up at 6am

the cost of room service just for coffee is outrageous

we order room service and we were expecting better quality for the price.

room service is available at a very reasonable rate with a quick delivery

great location right in the beach. good facilities in the rooms, free parking and wellness spa.

bar staff excellent

great location! tons of things to do for kids around the hotel too.

good dinner buffet and breakfast

location near beach, spa functionalities, nice swiming pool (indoor + outdoor) old hotel, partially renewed, average

the facilities were amazing - big gym with nice view, indoor and outdoor pool, spa, trails to walk , easy drive to sintra for the day

the wifi connection was also excellent

emailed to ask if there was room service, they replied and confirmed there was

room service...

room service was meh

great room service

says that they have room service and a bar with a menu and when i arrived they told me there’s no food available on

nice continental breakfast plus scrambled or boiled eggs

not worth getting the breakfast pack (covid restrictions) - there is the excellent cafe belaria on the corner of the park

think that the breakfast could have a little bit more variety and to fix the bed wooden supports cause every time

breakfast was a bit poorly, can be some fresh vegetables

breakfast was excellent ,the best i had in portugal

nice pool to relax, and pretty decent breakfast

clean, quiet, nice pool, nice breakfast, nice staff

lovely large rooms and swimming pool was welcome.

the pool.

the pool was also nice and overall our stay was pleasant

we used all the services, from valet parking to spa to room service and restaurant and bar - all the staff was super friendly and helpful

friendly staff, tv was nice, room service is great, scenic views and the spa

staff were amazing room service excellent fab location

no room service available as kitchen was busy with new years dinner

the food—even room service—is some of the best i have had in my life

great beds. room for luggage. good room service.

staff, cleanliness, good breakfast, room service, clean & comfortable bed, location … everything

flight arrived late and by the time i got into the room the room service had closed 10 minutes before

the restaurant and room service were closed when we arrived at 22h40

room service meal wasn’t as described because apparently they had run out of boiled potatoes at

receptionist who checked us in was lovely and helpful, the room service man who brought us food was really nice too, (and the food was great), the room was so

was no milk provided for tea and coffee making, and when requested, had to pay for it plus a room service fee for delivery

clean, spacious rooms; good bar; good room service

had a misunderstanding when ordered from the room service

friendly and professional staff, clean comfy room, good room service

room service was really fast and the food was very good too

the staff members were awesome! the facilities clean and an excellent room service.

got room service, delicious and good service

great hotel, great location and excellent room service food.

room service was a little slow but it was very early in the morning.

location to the airport; ease of getting to airport; room service was excellent

loved the spa, room service and friendly staff!

room service was quick, had a fair price, and a good variety of options

stay and loved the room, the staff was fantastic with excellent customer service skills and the room service both trips was exceptional, not to mention the food was delicious too

great room service and staff welcoming and attentive

the menu selection on room service and the bar did not have enough vegeterian options

didn’t seem to be any room service dining.

the bathroom smelled like smoke. room service didn’t answer the phone

location and parking immaculately clean well designed rooms good room service

room service was a bit disjointed one of the mornings.

room service was extremely slow up to 45', but again, food was very

we used room service and food was very

the breakfast, lunch and room service was amazing

ditto no room service

room service food was excellent

reception and room service was brilliant

great swimming pool and surroundings with bar serving food and drinks

there was sufficient lounge bed and shade and a lovely little bar area to order drinks and snacks

view on the morning, location, friendly staff, size of the room, huge balcony and sensible parking

restaurant and bar prices are very reasonable for a 5*

breakfast was very good.

breakfast cooked just the way i liked, lovely fresh orange juice and great coffee, what's not to

parking is not a given and depends on availability at the time.

free and easy parking

could be difficult to find a good parking spot since the restaurant is quite busy.

we had a rental car and had no trouble locating nearby parking

no resturant no bar no music nothing

the breakfast was good and they give us all we that we asked for

room good breakfast great location (5 min by walk to the city centre)+ free parking + swimming pool with

simple breakfast which was nice, no rush. location is good. not expensive.

room was nice, large double bed and still enough room for two beds for our kids

friendly staff lovely fresh rolls for breakfast

the hotel was clean, updated, had wifi and the usual breakfast

the hotel was clean, updated, had wifi and the usual breakfast

could not just walk in on street parking which was adequate

access, parking, clean, easy checkin and out

location, good breakfast offer, parking space and nice staff.

parking was in front of the house, free and always empty

comfy beds, cosy room, easy access and parking on site

breakfast was excellent and delicious

the highly rated restaurant and bar was closed (was off-season in march when we were there)

the bar in the hotel is also welcoming and cozy, good choice of drinks and has a pool table

from the front desk staff, room cleanliness, linens, breakfast, bar staff and location

and friendly staff, clean and well equipped room (including minibar, electric kettle, ac, tv, wifi, etc

the restaurant and bar were closed.

it has a great breakfast

) the breakfast was probably the best for value (€10) and range that we’ve had at any hotel in our

music on the bar terrace was terrible

the food and drinks at breakfast and at the bar were wonderful

staff: i really felt comfortable and the connection of the hotel with the restaurant/craft beer bar is amazing

everything!! evening meal and breakfast was outstanding!

incredibly helpful staff and great breakfast

quiet, great food, absolutely kids friendly and relaxed - while keeping a high standard in interior and food

you can park your car on a big parking 5 minutes walk from the hotel

the bar has an amazing variety of gin and tonics and the people at the bar are wonderful

room service

room service is excellent

to open late or room service fo late ordering as i arrived hungry at 11pm and nothing to eat

room service food was among the worst i have ever experienced❗️the caesar salad was just gross

room service pizza was not very goid

we were traveling with a friend and were happy to be able to order room service which we ate in the courtyard outside her room

knew that we needed to have the castle send a golf cart outsude the walls to pick us up and to take us out when we left

there is a little golf cart that can help bring your luggage up from the parking lot to the castle and back to your

the hotel needs a bar area that guests can mingle.

buffet breakfast was wonderful

room service not available from midnight to 3

the hotel as we knew there was only 1 iron and didn't want to risk it on the day quite slow with room service and at the pool bars but staff were friendly tea and coffee facilities would be good

very friendly staff and room service

also room service thought we were leaving a day earlier so the communication was not great

great view, delicious breakfast

staff was friendly and super helpful, room service was affordable and the food was delicious.

the front desk staff and the room service staff were amazing

room service was also very reasonably priced

room service charge 20 euro - be aware

then we listened to a tigers game and ordered pizza from room service

there is no microwave in room and too high service charge for room service.

room service - food was not hot. deliverer wasn’t friendly.

one tiny thing that made me a little be embarrassed was that room service girl tried to enter the

very tasty breakfast, good food with room service

room service was good

room was very clean and the room service was outstanding

room service limited hours

had asked for ice to be sent to our room from room service

we ordered it to be delivered to the room service and ate it on our balcony while watching sun set

pretty good breakfast. also got room service (wine and club sandwiches) at 22:30.

this room service its purpose one night stay to my next location

room service but with many options to choose from and delicious and fresh

the cleanliness and the room service

we were too tired and paid for the room service

we used the room service and the toasts were king-size, quite good for the price

room service menu for a late arrival was

telephone in the room was not working so room service or asking anything at the reception was out of the question

no coffee/kettle facilities unfortunately and no room service at all

no mini bar,no room service

coffee shop never opened , unable to get a cup of coffee, no room service

couple room , me girl and i was so satisfied, we stayed there for 3 nights and every day we had a room service witch they maintained the room so clean , for the price i had to pay the quality was

wish there was access to a kitchen

it was a little bit cold for me :) and i miss the kitchen and refrigerator also.

there was a fridge in the shared kitchen that was great for storing some food and drinks

kitchen is not well equipped

excellent breakfast with a wide variety of food, room service, working air-conditioners, very close to the metro station, etc

room service is not 24hs (which can be tricky depending on your flight options), however the hotel

we had towels being forgotten during the room service

staff, bar, the room, room service and reception and its very very clean exceeded all expectations

room service was great

no restaurant or 24/7 room service. menu selections very limited.

room service but arrived after a long wait and food was not warm

there's no restaurant or room service

room service options were bit poor, but there are a plenty options to eat out

i wish they had a restaurant open all the time or a larger menu offer for the room service

room service was quick

room service, delicious food, great and helpful staff, including offering help with receipts after

the room service prices,they increased a lot since my last stay in april.

well equipped room with good view and great room service

room service food temperature and quality

noises all the night, wash room get flooded as soon take shower and it doesn’t dry up until room service come and clean next day

it seemed as though room service was run by another company

room service is not responsive

tiny room, uncomfortable bed, no room service all for a pretty high price.

room service was well done every day.

the room was big and clean the room service was fast

great wifi and room service

on monday 16 sept i rang room service at midday to be told that they were on a lunch break and to call back for service

the room service was great to say the least i really enjoyed everything from this place, i just got sad

cockroaches in the room (see picture) they did not even care -room service was not made and i had to call the reception three times until they finally sent

i liked that the room service was always accommodating jet lag :) they also gave us extra pillows by request

room service was very poor, had to call atleast three times to room service for water as the

room service ordered arrived 90m late

the room service once i figured out how to order.

room service meals were relatively cheaper

was amazing and attentive we did room service for breakfast and the presentation was amazing and food was

room service breakfast had good options

room service, took over an hour for 2 omelettes and chips to arrive (and only after we called

person answering the phone for room service should get more training on food/diets

very pleased with customer service and hospitality received from reception to cleaning ladies to room service

and its 24hours room service food

i had room service a couple of times (lasagne bolognaise), and it was delicious

room service even though it was advertised

room service 24/7

breakfest,room service

the hotel is clean and comfortable. room service is very good, specially the breakfast.

room service was efficient and the food was good

continous room charges for room service.

staff service facilities amenities room service

the in room service