pool area is so relaxing and beautiful, big enough for several groups and we enjoyed food and drink

nice pool

marvelous swimming-pool

delicious dinner, breakfast, and room service

delicious dinner, breakfast, and room service

had a room with a private small swimming pool, it would have been even better if the water was a bit warmer, but that's all

we had 1/2 board and found dinner and breakfast very tasty

the location was amazing. loved the pool and the restaurant

the onsen/warm pool is absolutely lovely

actually had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

location, parking and swimming pool.

great staff. safe area. nice pool. relaxing. highly recommend!

pool and wifi was nice. you got what you pay for,perfect for 1 night.

) very safe on site parking

tv did not work. wifi signal is week.

room service every day, cleans everything

laundry service

lovely breakfast and the bar at reception was great for a few drinks in the evening.

we were able to drop off our laundry, which was cleaned for us overnight

we had to leave early and they even organised breakfast for us with a taste of local fruits and beautiful home made jam

hotel is beautiful, has elevators, room service, and staff was always very helpful

restaurant on the premises makes a very blunt food - so room service was a waste.

is a very old property which has a very relaxed service: for instance one day my room service appeared at 7 pm; another day i did not get the wake-up call and so on

the kids enjoyed the pool and the adults enjoyed the lounging area

nice pool area

amazing staff amazing breakfast super clean beautiful place

the pool is nice and calm and offers some relax and escape from the hot weather

the installations, the swimming pool. the location,

we had an early bus to catch at 7am and they prepared a breakfast to go for us without us asking, and before the official opening time of breakfast

the hospitality and pool

a good hotel, it has a very nice pool

the truth is that it is a good hotel, clean rooms and pool too

very well located in merida, pool and breakfast well

of wifi in the family room

only thing i could say, was the wifi not super strong in room

great design, soothing space, super pool area

delay in room service and the valet parking was complex but that was due to the light event in the city

room service was nice when i had to stay in my room

equently walked up/down 50 steps

windowless rooms - no room service and very little service as so few staff in general

pool is very small and just two lounge chairs.

free parking right outside the door was a big bonus for us

door to the beautifully designed rooms, excellent food, delicious cocktails, and lovely rooftop pool, this is a first-rate boutique hotel with very helpful and friendly service

it is bright, cool, and the restaurant, bar and pool are lovely

they have free parking next to the hotel which is very convenient as many people rent a car when in merida

we had a wonderful time on the rooftop pool, the staff were very attentive and the hotel was peaceful and secluded

cond) room was very spacious with good hot water pressure, clean enough, pretty good wifi and socket near the bed

the wifi connectivity was spotty, so it was hard to keep in touch with family and friends

the wifi signal is

wifi very weak

great location, wifi works well, hot showers

nice hotel, the pool is a little small, but it is very nice for the heat of merida, at night the hotel is

good location and really helpful staff with descent wifi for a hotel. let us store our luggage.

each room had a unique wifi access code

the wifi was perfect, and so is the location with all of the restaurants around

pool is rather small and was dirty

has a parking garage

location. free, private parking.

friendly staff beautiful hotel our room was great located right in the city center private parking in a

private parking shared with the hotel nearby

nice pool. good parking.

very good room service, comfortable acomodation, mosquito net in the window, silent ventilator.

there were parking spots inside the hotel

was free private parking on the property

we had a free parking and the room was clean.

quick walk to the center, really easy to reach and the private parking was a bonus

room service was prompt, the lime mojitos were fantastic, sipping in the evenings by the pool, or

eakfast time, wi-if password, room service - you name it)

was, overall it felt like interrogation to find out basic things

the food is not good and there is not room service

lots of mosquitoes. wifi wasn t always available in room.

which was very good

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super informative about mezcal and tequila and made delicious cocktails

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool

if i had to mention something it was the pool service could have been quicker

will try those next time we come back)

beautiful hotel. stunning pool.

lecanda is an adults-only oasis in the center of merida

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day, and the entire intimate patio offered various areas to

we loved having a bit of time around the pool to read in the late afternoon

good bar service with cocktails

the swim pool is rather a 2m pond, haven t seen anyone inside

pool is more a dunk bath. it's very refreshing, though.

although as mentioned in other comments, the pool is just a pod with some water

the big windown facing a balcony and overlooking the little pool. #23

the pool is minuscule and down another flight of stairs

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy chairs to sit on

t comfortable sofa on landing with a decent signal)

location helpful staffs strong, fast, and stable wifi nice internal common seating

pool didn t have lights in the water like in the last picture of the ad and the wifi was only good if you were near the reception desk/cafeteria

wifi was not stable at all

was nice to have a swimming pool, and it was super close to the bus station

the reception area and common areas, as well as the pool and patio area were well-maintained and clean

the bed is not comfortable and the swimming pool is dirty so you can not swim in it

we loved the pool and sun deck area

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

the same restaurant also provides room service during the day

a nespresso coffee or tea machine in the room but the small restaurant does provide poolside or room service

we used the paid private parking at the hotel for our rental car, which was convenient, and used room service from the attached restaurant a couple of times--also nice

great swimming pool

the room assigned to us was spacious and we really enjoyed the pool

the breakfast is a little small, but still very fine.

pool looked like it hadnt been used in years and was not inviting at all

only two chairs at swimming pool which limited how many could use it

the pool is tiny- a dipping pool really and there were only 2 pool side recliners

the area was safe, we had parking, and the rooms were very clean and spacious

spacious room for three adults, very good

pool and outdoor are with trees are beautiful

on your way to the main street, there's laundry, and a convenience store

breakfast perfect and the small pool area was very cosy

breakfast has to be better for this type of premise

no kitchen, no room service

no breakfast , old bathroom , room service

area well-maintained, clean, airy, antique room with beautiful furniture strong and stable wifi helpful staffs strategic

lovely colonial building and spacious rooms, nice little pool to chill

location - spacious rooms

room service was also really on point and consistent

the wifi was iffy, nothing at all in the room.

perfectly located in the city center of merida with cute little patio and a small pool.

wifi in the room could be better

pool wasn t inviting at all, but we were expecting it since we didn t book this hotel thinking

nothing

pool could have been cleaner and there were renovation works we weren t told about

we used the laundry service, it was 150 pesos

a plus this year is that they will take your laundry out for you, helpful for me because i was there for nine days before moving on for the next

huge room and bathroom, very clean. nice stuff, quiet place. good wifi. a/c in room

the wifi works perfect

good continental breakfast, friendly staff, nice pool

i had to work during my trip and the wifi was excellent: took several video calls in my room and other parts of the property and never

we made good use of the swimming pool

room is very cozy, very clean and in front of the pool

breakfast, it is not enough, so you have to order additional items.

staff was very helpful, they opened the restaurant 10 early so we could have breakfast before our flight, and fixed the tv

the pre purchased breakfast did not include the whole menu.

breakfast could have been better. too cold in communal areas - air con way too strong.

has plenty of space in the parking area

th room service) -

om service, laundry, parking) + english speaking + good breakfast selection

there was daily room service and the cleaning ladies are very sweet by bringing fresh towels and making your bed

good climate in hotel + quiet but close to city center + good service

wifi in corner rooms was patchy parking on nearby streets not always possible

the room service was fantastic as we requesting food and drinks and it was immediately delivered

the staff was really helpful, and room service was great

location private parking large room service

also i liked we have parking for the car we rent

secure parking nearby

the housekeeping and breakfast staff and the pool.

free parking - wifi ok - good lights in the room - good water pressure in the shower - beds were good

- good wifi - beds were comfortable - free parking - water pressure in shower was good.

the pool was lovely and the entire facility was clean and well-kept

location. staff. pool. breakfast

beds were way too hard to sleep in and room service would turn off the ac units every chance they got

time i made a request for room service i had to pay promptly, it wasn't possible to pay during the check-out

great location near city center valuable price room service and free water

- great location to both centre - cheap - clean - pool was great - room service was cheap

staff: there's very little staff available, both at reception and in room service

parking was not ideal, but it is one of the few downtown hotels that offers parking

wifi was not idealy working in the room, but fast at the pool and lobby area.

2 minutes walking)

and the low key bar and bartender on staff will greet you after your adventures with a delicious and expertly made

the location was also perfect: like 5 minutes from the city center with free parking

the settings are amazing, it is a proper hacienda, as you would expect it, with a lovely pool and a small courtyard

om, pool, breakfast

also there is a bar or restaurant next door that plays loud music

parking was a little complicated but staff was very accommodating!

there is a pool which is great after a day of exploring merida

the pool area needed more sun loungers. there was only 3 which were occupied by one family

parking limited

very nice room for the price and location a plus with parking next door , breakfast delicious

very friendly staff, good location, parking option.

cleaning lady miranda or mirriam , none of the front end staff spoke any english at all ,, the wifi over two weeks was on off on off they keep saying repairado manyana manyana manyana but they