the kindness of breakfast staff in the nest restaurant

kids club, worse i have ever seen

the family selection is ideal for family with kids

the kids club at the beach could have been better.

the pool was clean but on the beach have been a lot of alga, cleaned daily but was still

beautiful grounds woven into the natural environment, with a fantastic pool, large kids area and a nice beachfront

reasonably priced and lots of on site activities : tennis, mini golf, exercise class at the pool and gym

pool, location, food was all good

very disappointing that the natural pool on the other side was closed off for palladium clients even though it was filled with sea weed

the pools were beautiful

in line to get seated at a buffet and also no plastic or paper plates or bowls to eat around pool area or bring food back to your

there was only one pool available until midnight, the other ones closed at 6pm

main pool quite crowded but we were able to go to the adults only pools

loved the adult & the secret pool, fernando and armin were great

the colonial, white sand, and trs areas were beautiful, the pools were wonderful, and the

the pools and lobby were nice

our first day at the white sand pool, we had to hunt someone down to get drinks at the swim-up bar

in my opinion, it s not worth flying all the way there just to spend your vacation by the pool

the pools was immaculate and spacious

pools, beach, beds, cleanliness, landscaping, pool activities, kids park

the beach , pool and the food

the pool areas were great, lots of activities to do around

may up end in some arrogance and bad service from one or two waitresses like in the ranch grill pool

facilities beautiful grounds pool area easy access to pool

beautiful grounds. the pool, the beach, the restaurants. all tastefully done.

view and pool in ocean front room was really amazing

grounds are lovely and the pools and beach are

grounds are lovely and the pools and beach are fantastic

large swimming pool

pool bathrooms got yucky during a busy day. need cleaning throughout the day.

the beach the food the room the pool the trees everything was 10/10 cant wait to come

too far from the airport . and no umbrellas in the pool area.

with your family - sargassum on the beach was a pain in the a* - they had workers close to the pool doing noise

we were given a very nice room at the tropical resort on a premium level - close to pools & beaches

premium level. room. beach. bar. pool. theater.

childrens' pool was exceptional

how cold the pool water was

cleanliness of the whole place

the pool area was perfect and clean

the swimming pools are immense and with lots of sun beds, the beach resembles a private bay, each room has

there is also an adult pool which was superb too

pool was at a lovely temperature

the took extra care to health measurements included constant sanitizing of the beach/pool chairs and restaurant tables

pool area is great for kids

it s quite loud, especially the family pool which is pretty bad

all the staff and the kids pool aerea

would have been nice to be able to order food and have it brought to you by the pool but other than that we loved it

it was hard to keep the pool clean with so many people going in and out of it

there is a separate pool which is not as busy as the main pool and the bar staff are fantastic

en there, done that for years -

we requested bottom floor and close to pool

burgers at pool bar so good

pool swim up bar area was loaded with kids

we also enjoyed the abundance of pool and beach chairs - no getting up at 6 am to secure chairs

was a small trek away but great scenery on the way to it so no issues, and the beach was great -pool was tons of fun, quiet areas and busy areas, whatever your

huge pool. cafeteria. beautiful grounds. friendly staff.

we upgraded our bracelets when we got to the property to have access to all bars, pools, and buffets of all 4 resorts

all the pools had entertainment

rooms were amazing very comfy beds, the facilities were great bar, kids pool, the dolphin experience

pool bar service is very slow and never come

pool food entretenient

the pool entertainment staff was lively and full of infectious energy

alvarez at eden pool is the best, we made sure to be in his section everyday

service, great food the tacos by the pool are awesome

beach, staff, food,pool parties,facilities. the best hotel for the price !

the pool area was vibrant but relaxing at the same time and there is so much space

didnt like how early things closed, such as pool bars closed around 5pm and pools closed around 7pm

i love the swimming pool and all the options for dinner...

lovely greenery, great pool area with a swim up bar and a number of beaches in both parts of the hotel

) really great pool areas

very good staff in seasalt pool bar, especially one guy who s taking orders from people laying next to the pool

had great times at the pool, beachside activities, paddle board and kayaking

around the pool the service was amazing, so fast and polite

we prefer the pool and laying down anyways, so this wasn t a big turn off for us

if anything i would say they need a closer bathroom to the main pool.

great service, great pool and great ocean view

pool closes too early 8 pm and not that many good snacks in rooms for being all inclusive.

you're never bored to know where to go, so many options of pools, roof top pools, water canals and beach

also we were disappointed that all pools close at 6:30pm when we noticed that at xacaret mexico some children were still in pools much

the base level rooms are all very big and private, each has a small pool and you could easily chill out for the day there

private jacuzzi and pool with full bar and wine included

the view of the caribbean sea and the hotel s signature swimming pool visible directly from the hotel room were breathtakingly beautiful

private jacuzzi and pool with full bar and wine included

when we visited in 2016 we had meals in the open air restaurant and used the pools close to the beach-which is now an adult only area and just does not seem to be worth it with

beach, good pools, food was good quality

the staff were so wonderful, especially manuel and ramon, at the adults only pool!

wifi working on and off all the time

near to the swimming pool was always damaged duerme the 5 days i tried to use them always on

the landscaping, proximity to the beach, the pool and food options.

beach, pool and activities were fun but the food is pretty bad

lots of pool room

during the day you can have lunch at a restaurant or they always have a buffet at the fantastic pool bar - hotdogs, burgers, fries, salsas with chips

everything, room , food , plenty of chairs by pool and beach, even though hotel at 100% capacity

lots of fun games on the beach and pool

music by pool could be a little quieter

beautiful beach and pools