loved the pool atmosphere with the dj

lovely greenery, great pool area with a swim up bar and a number of beaches in both parts of the hotel

i love the swimming pool and all the options for dinner...

didn t like how the pools close so early

the pool area was vibrant but relaxing at the same time and there is so much space

alvarez at eden pool is the best, we made sure to be in his section everyday

the pool entertainment staff was lively and full of infectious energy

but there are small pool-like beaches which are great for the children

service, great food the tacos by the pool are awesome

pool bar service is very slow and never come

all the staff and the kids pool aerea

the swim up was a good size and just over from the main preferred area pool so was nice to have easy access to both

it was hard to keep the pool clean with so many people going in and out of it

the pool was lovely, the staff very attentive, and the food and drinks were excellent

would have been nice to be able to order food and have it brought to you by the pool but other than that we loved it

the food was excellent, room very comfortable, pools and beach awesome

my kids loved the pool

we were given a very nice room at the tropical resort on a premium level - close to pools & beaches

with your family - sargassum on the beach was a pain in the a* - they had workers close to the pool doing noise

available for different ages, the facilities, in general, are in good condition, the beach and pools were excellent, we were impressed with the maya mall

view and pool in ocean front room was really amazing

beautiful grounds. the pool, the beach, the restaurants. all tastefully done.

grounds are lovely and the pools and beach are

large swimming pool

lunch buffet by pool was bad and almost never replenished

pool was at a lovely temperature

installations are excelent , the staff at the buffette , pool zone are very friendly , always with a smile

the pools are great and have swim up bars

the swimming pools are immense and with lots of sun beds, the beach resembles a private bay, each room has

the took extra care to health measurements included constant sanitizing of the beach/pool chairs and restaurant tables

the beach , pool and the food

pools, beach, beds, cleanliness, landscaping, pool activities, kids park

seems the hotel was understaffed overall, long waiting at the pool bars

may up end in some arrogance and bad service from one or two waitresses like in the ranch grill pool

entertainment!!!!! swimming pool!!!! location!!

oom, the grounds, pool

childrens' pool was exceptional

how cold the pool water was

premium level. room. beach. bar. pool. theater.

the pool area was perfect and clean

you're never bored to know where to go, so many options of pools, roof top pools, water canals and beach

great service, great pool and great ocean view

octopus water slide/pool has been down for a month so my kids were bummed out they couldn t go on

also we were disappointed that all pools close at 6:30pm when we noticed that at xacaret mexico some children were still in pools much

the kiddie pool is under construction ud83eudd72

the base level rooms are all very big and private, each has a small pool and you could easily chill out for the day there

the view of the caribbean sea and the hotel s signature swimming pool visible directly from the hotel room were breathtakingly beautiful

private jacuzzi and pool with full bar and wine included

private jacuzzi and pool with full bar and wine included

the landscaping, proximity to the beach, the pool and food options.

beach, pool and activities were fun but the food is pretty bad

lots of pool room

the rooms are very comfortable, refreshments and amenities, with many pool sections within the apartment blocks, so does not feel overly crowed

the beach is stunning, plenty of chairs by the beach and pool areas

cluding in the rooms, pool, beach etc)

beach, good pools, food was good quality

beach and pool area very relaxing

the pool areas are also kept very clean and there are plenty of chairs to stretch out on and umbrellas

the bar staff are great, and the staff around the pool areas are brilliant at keeping everyone fit and entertained

lots of fun games on the beach and pool

everything, room , food , plenty of chairs by pool and beach, even though hotel at 100% capacity

pool was very basic and play equipment outdated

nice apartment, comfortable beds, large living room excellent pool & relax deck super nice people serving the apartments, around for any questions very

centrally located close to food and shopping small gym and rooftop pool

condo is very comfortable, with the big kitchen, where i could cook, it had the balcony, and the pool on the roof

smelly green pool

keeping was to be every 4 days, was 7 days and had to beg for toilet paper and clean towels, the pool was slimy on the bottom other residents actually cleaned the pool , windows to the hallway