the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

the pool is open 24/7

the pool area is serene, and guests may find themselves treated to a complimentary fruit mock-tail

great breakfast and swimming pool area

the hotel at the evening has no food service or some evening vibe, to chill out by the pool

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

cold pool

pool was heated

very nice hotel. pool is heated and really lovely. felt like an affordable luxury stay

the room was beautiful as well as the big pool and beach club

there wasnt too many people at the pool and there was always free sun beds

the pool snacks and desserts at lunch and dinner could be better.

time is actually just dinner and we will have to thank the children only with a sandwich from the pool bar

pool was great and clean and plenty of lounge chairs

clean pools with heated water

facilities are quite nice, especially the swimming pool breakfast buffet was nice with a good variety of choices thank you for a great stay

the pool was heated even though it wasn't too hot outside

the place is very clean, the rooms are spacious, the pool is fantastic, the view from the balcony is amazing

pool was nice, the water was warm even though it was the end of january

room was nice, with a big balcony overlooking the pool

pool was heated, rooms were clean, great mini disco and entertainment every night, good location,

the roof top pool has gone!

adult pool.all of it.

of the staff at the pool bar were not particularly friendly

swimming pools were great 4 pools to choose from , 1 was 50 metres long so you could lane swim, 2 childrens

full with toys, it was a very colourful and friendly room :) the whole resort was clean, also the pool and its' area

we stayed in a 2 bedroom villa with private pool and opted for the all inclusive package which was well worth every penny

the resort is centrally located around the pool and restaurant

the grounds and the pool are beautiful

apartments are fantastic we had a 2 bed apartment with pool was huge more than enough space for a family of 6

excellent accommodation, nice pool, big rooms, friendly staff

pool is beautiful, the whole property is really cool and excellently kept, staff is super nice

pool area and room were amazing

the pool was not very deep.

nice atmosphere around the pool during the day, with music and some pool games

access to onsite pool, private pool and restaurants

hotel staff were excellent

the pool area was well maintained & clean & the pool daytime restaurant had tasty well presented food

pool, no play allowed by children

the pool is also wonderful

the pool was really nice and not crowded

plenty of sun loungers around the pool with shade if required

not enough beds round the pool

the staff, food options, pool area and bar, location

very small issue with young pool supervisor who shouted at us for bringing glass vs plastic to the pool, which incidentally the

pool area was lovely sun all day until early evening

lovely location. perfect for the shops and beach. pool with plenty of sunbeds.

friendly staff - spotless property with nice pool breakfast bar - highly recommend

brilliant pool area and lovely apartments

the room is large and clean, and you can see the pool in the room balcony

rooms more than adequate and very clean great breakfast choice pool area big

2 lovely swimming pools and a spa pool

loud music for pool aerobics one hour everyday. but that's being very picky.

was impeccably clean and the pool area was open, beauty of overlooking the sea but the convenience of a

outdoor pool and huge outdoor jacuzzi was fabulous

sometimes they played their music too high in the pool area

pool areas

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room again when needed

ple beds) and customer service

not allowed any inflatables are on the pool

we really enjoyed the pool and overall had a great time at hotel troya

well located beautiful place lovely new quiet pool should for over 18

activities at pool each day and nightly also

loved our accommodation and the infinity pool area.

heated swimming pool, sun loungers, nice food, modern interiors in the reception and room.

i would single out chef david (hocus pocus) and also giorgia from the pool bar

great food both in the pool and dining restaurant

the pool was perfect extremely relaxed and plenty of beds available everyday there was no 6am towel

beds very comfortable. pool and pool area amazing

great activity at the pool during the day and a relaxing place at the roof top pool

entertaiment round pool was good

to cross the road to leonards overall hotel is very good loved that you can walk out gate at pool straight onto prom and you can walk all along to los cristianos and back

main pool was under renovation, but all was clean and tidy it was closed

there was a concert every night in the pool , the voice was high even i was in the 8th floor

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very helpful also would definitely stay

my daughter would have liked a slide in the children’s pool/somewhere but siam water park is just minutes

the men helping by the pool always assisted my mother with chairs and helping her up the stairs

by the pool was slow and unreliable

mother, son and i didn't like the ham and cheese toasted sandwiches at the poolside restaurant

we particularly liked the large pool area

the pool was fantastic

great swimming pool

inside the hotel there’s at least three pools that i could see - one for adults and two for kids with activities to keep them happy

around the pool was

pool terrace excellent

pool wasn't heated. no washing machine facility

big and comfortable room, great staff and beautiful pool; excellent location as well

pool towels are provided and we got complimentary robes and slippers

the pool area and pool bar areas are kept very clean at all times

beautiful hotel, really clean, great pool and lovely food

everything. staff , bedrooms, pool area and location.

the spa and the cocktails at the pool bar

the pool area is highlight

the amount of beds at the pool :

no pool music during the day, very quiet, only aqua aerobics & bingo in the morning

loved the rooms overlooking the pool and sea - sun shone on the balcony all day

amazing property ,cannot fault in anyway,breakfast was fantastic ,rooms cleaned everyday ,pool was massive and no fighting for seats and the hotel provided us with pool towels,very clean

best pool in tennerife

the room was clean and they had a huge pool and sunbenches outside

location and amazing pool oh and breakfast

great location beautiful pool & friendly staff

we used the pool late in the day, while

are beautiful but if you are looking for a quiet room we recommend the rooms overlooking the pool as they are completely silent

great pool

had top floor room with private pool overlooking the courtyard and hard rock cafe) cannot rate enough

pool, great food and its variety

the whole stay was nice, breakfast was good and pool area was perfect

location is perfect. room was spacious. pool was perfect for my toddler

it, friendly staff that make your stay enjoyable and a great pool area

probably the cleaning at the pool in the morning

pools, food, great staff, animation, beautiful place, clean. for me the best hotel in tenerife

the pool was huge and lots of activities during the day

plenty going on around pool area both during the day and in the evening

and my husband left the sunbeds by the infiniti pool and went for lunch

i had sent an email requesting a room for my parents that would be sunny and overlooking the pool area so my mother would not nececerely have to leave the room to enjoy the sun

sited in december)

we are beach goers so didn't use pool that much, pool in family area is heated

great location, fantastic facilities, lovely pool and lots of seating areas, rooms very high quality, spacious and very comfortable

pool was perfect, plenty of sun loungers

staff were amazing, love the different pool areas and the food done the job.

even we spend only mornings and evenings in the hotel, but kids like swimming pool, football fields, snooker, etc

one group arrived late one afternoon and were making some noise at the pool but were swiftly told

great pool and pool

private roof terrace was a bonus,pool towels excellent,great cleaning staff

had the most amazing time, great facilities, lots to do (pool tables, 3 pools, jacuzzi)

would love to have a bigger swimming pool on the roof, but is also very nice the one that is here

friendly staff. excellent location. plenty of sun loungers by heated pool.

loved the roof top pool, which had a great view

rooftop pool and jacuzzi. always very peaceful.

we loved the quiet area next to the the swimming pool, the library that is next to this and the beautiful view from each corner of the hotel

the breakfast and pool area are superb.

hopefully in april/may but we believe it is having a break and will be closed to upgrades to the pool

prices at the pool bar a bit too high

lack of entertainment by pool.

facilities are well arranged, the pool is great

nice room with pool view on the 1st floor as requested rooms and public areas were cleaned every day food was

fantastic service for rental towel for pool

the pool was very busy, the roof top terrace was lovely and peaceful

room location but it got changed after we requested a pool view room

was excellent, breakfast had everything you could want and the pool was great for adults and children alike

the overall facilities are also well maintained, especially the pool and sun loungers, and the lobby/bar is a sight to behold

our room had a private terrace with pool beds right in front of the pool, which felt like pure luxury

lovely pool and

the pool area was very comfortable and despite the hotel being full there was never a shortage of beds

personally i love the cold pool as it is excellent for swimming

is fabulous and the pool a la carte food and drinks outstanding s309 is the best room i have stayed in and over the

refurbished and looks good the pool area and staff are great

the view was amazing and so was the pool and the hot tub

the pool was heated and the view was amazing

the pool was clean and all services were done very discreetly

few more shady areas around the pool, we burn easily but love the warm pool

the pool water can be more hot !!!!

we were always able to get a space by the pool after breakfast and particularly enjoyed the salt water pool

ve the aquabike sessions) and the entertainment at

enjoyed the location , the pool activities

big pool area, plenty of loungers. lots of facilities to choose from. clean & modern rooms

great location great rooms pool and lobby

beds and very helpful snd friendly staff breakfasts first class and lunch and drinks at pool bar very reasonably

great pool area which was very clean

fantastic views from the room of the pool and sea

swimming pools for kids and all other activities are great to entertain little ones

you could always get a sunbed at the pool

acua gym was fun, plenty of sun beds, resturant by the pool for dinner vas very good

no pool tables

the pool areas where also excellent plenty of sunbeds

location , plenty off room around the pool area and so close to the beach

i loved the pool area, always enough sunbeds and the pools were great.

was great, perfect location, close to the beach and walking area, warm nice swimming pools, delicious food, very cosy and tidy

great staff; breakfast and buffet dinner superb with great choice; rooftop bar awesome; and great pool

pool could have been cleaner

the large free form pool was heated and great to swim in

the level options where you are treated like a vip from check-in, including your own swimming pool in a no-bang zone and non-stop music

the pool. the pool on the

pool area and upper deck were fabulous

at the pool some people claim a bed before breakfast

they had upgraded the gym since we last stayed here, which was also accommodating, pool and sports facilities are very good

go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent

clean pool perfect service

lots of pretty corners and areas to relax, tropical plants, a few swimming pools - we particularly liked the heated pool

one warmish pool - the rest were freezing.

the pool is again perfect if you fancy a luzy day of chilling

love having a private pool. staff are lovely and it s very spacious and clean.

made reservation with private pool

pool is far too cold

breakfast in our room was brilliant, and having a private swimming pool was fantastic.

a vip area they put us in room 1106 which had free drinks a private buffett ‘a butler ‘a pool outside our room exclusively for only

service, room, breakfast, buffet, pool area, staff, the bed... everything

pool was beyond amazing

we got the junior suite which was served by a vip section with separate pool, free drinks and snacks

bedroom accommodation excellent. food good. pool and sunbathing facilities great

the main attraction i found was the infinity pool next to the beach

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

towels in rooms were poor quality pool towels were ok.

great hotel with beautiful infinity pool, friendly staff, delicious food and great location.

hotel, friendly helpful staff, lovely room with pool view, great choice of food, good entertainment at night

a selection of lovely clean pools and pool bars, and easy access out onto the dark sand beach and the path along the shoreline

food excellent staff very nice pool areas beach views also good complaints

also all cleaning and pool staff really

was fantastic, an absolute must, made it so much more relaxing knowing you could go down to the pool at anytime and your double covered bed was there waiting

we cannot get sit in that place but we can enjoy of el español in the pool area

food excellent,pool clean and tidy

must realize that all inclusive can lead to poor service to those not in receipt of all inclusive

ol bar service)

price of ice creams at the pool bar

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when

the pools and other facilities were great, pool area was never crowded and we would always get a sunbed

the bar at the pool with cocktails quality is awesome

the heated swimming pool is huge and very clean, the lounge is comfortable with clean beach towel provided

fantastic hotel! staff and room were amazing. private pool was perfect!

the whole family loved the pool, the olivia buffet for breakfast was excellent

staff were fantastic - animation, pool, service, reception and cleaning

incredible restaurants. pool and bars were fantastic.

we didn't go to breakfast but only ate on the restaurants in the evening and sat by the infinity pool in the afternoon

loved the big selection of restaurants on site and multiple pools

i prefered rooftop pool, my wife liked the one near restaurant

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

nice spa pool

indoor pool needs a little clean. mini bar empty.

only used the outdoor pool once or twice as it was a bit chilly during our stay but all in all we had a brilliant

pool, jacuzzi, restaurant and bar

and that you can swim in a river from your pool, perfect

the infinity pool was not ideally clean and the theme restaurants' experience was quite poor.

having your own terrace and pool was the best part and totally worth the cost

we had a villa with a private pool and it was amazing - it is very private and would recommend it if you want to have a more

the birds that kept singing outside by our private luxury pool

special mentions to giuseppe, rafael, jose, ismael and alessandro

stunning 3 bed 3 bath with private pool

the pool area was lovely with comfy day beds and never full during our visit

we had a 2 bed villa with pool and it was great to just relax and it be quiet

rest and relaxation was spoilt by very small children

pool was so clean and relaxing

candles beside the bath the decor throughout the hotel was exceptional a surprise we found the pool lite up and night and changed colour we would highly recommend this

private pool

pool by the room is perfect for young kids

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous views honestly reached all expectations and would definitely come

everything from the pool to the food, an amazing place.

the staff was amazingly helpful,food was great, infinity pool even more amazing

plenty of entertainment options for children, whether it's evening entertainment, the swimming pool, or the playground

loved yoga by the infinity pool looking at the ocean each day, and the gym

it would have been nice if at least one of the pools was open past 6pm but didn't bother us hugely

the area of swimming pool was fantastic,with the water temperature unique

lovely swimming pool

view, sweets, spa and swimming pool area

the hotel s facilities were top-notch, especially the swimming pools and spa, which provided a perfect space for relaxation

the swimming pool, the view, very nice and friendly staff

no pool for lilos for kids

though few pools claim to be heated, but in our opinion in should be heated few degrees more to make the pool

a very smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

is modern, very good for families, 4 big pools and 1 for children

best service, very clean rooms, end of november and hotel had a pool activities, evening activities well done to them

small, very clean apartments with a lovely pool and very nice staff

the pool was heated to 27 degrees

pool area was gorgeous

i like that they bring your drink to you when ordering at the pool bar -quiet

delicious breakfast and heated pool much

loved the adult only pool area

facilities were really good, more than one swimming pool, very open plan rooms

i'd also like to see music playing by the pool upstairs where the bar is during the day

very clean. food great. pool areas fantastic

few pools to please everyone needs, great rooms

of the all inclusive side we couldn’t get an ice cream near the bottom pool despite offering to pay and we’re told we had to walk up to the other

pool towels are quite old and not very good quality

was perfect, the room size, the staff, the facilities, the pool, the location, everything

pool layout was great and separate areas made it feel less crowded

the landscape,the pool and the restaurants

location in a forest extensive buffet large indoor pool and sauna included in the price good

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

fantastic location and very good vfm. nice pool and spa and good half board menu

staff, beautiful location, spa facilities with swimming pool and complimentary tea, awesome huge room, comfortable bed, big bathroom with he best sjower

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

- amazing beach - good restaurants - good guest relationship and events team - nice swimming pool - bful hotel

lots to do in the hotel, kids love the pool and play area

the pool towels were plentiful, and the pool beds large and

there are mosquitos around the pool. it is sometimes very annoying.

pool side menu not as nice as some of the other restaurants.