the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

the pool is open 24/7

the pool area is serene, and guests may find themselves treated to a complimentary fruit mock-tail

great breakfast and swimming pool area

the hotel at the evening has no food service or some evening vibe, to chill out by the pool

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

cold pool

pool was heated

very nice hotel. pool is heated and really lovely. felt like an affordable luxury stay

the room was beautiful as well as the big pool and beach club

there wasnt too many people at the pool and there was always free sun beds

the pool snacks and desserts at lunch and dinner could be better.

time is actually just dinner and we will have to thank the children only with a sandwich from the pool bar

pool was great and clean and plenty of lounge chairs

clean pools with heated water

facilities are quite nice, especially the swimming pool breakfast buffet was nice with a good variety of choices thank you for a great stay

the pool was heated even though it wasn't too hot outside

the place is very clean, the rooms are spacious, the pool is fantastic, the view from the balcony is amazing

pool was nice, the water was warm even though it was the end of january

room was nice, with a big balcony overlooking the pool

pool was heated, rooms were clean, great mini disco and entertainment every night, good location,

the roof top pool has gone!

adult pool.all of it.

of the staff at the pool bar were not particularly friendly

swimming pools were great 4 pools to choose from , 1 was 50 metres long so you could lane swim, 2 childrens

full with toys, it was a very colourful and friendly room :) the whole resort was clean, also the pool and its' area

we stayed in a 2 bedroom villa with private pool and opted for the all inclusive package which was well worth every penny

the resort is centrally located around the pool and restaurant

the grounds and the pool are beautiful

apartments are fantastic we had a 2 bed apartment with pool was huge more than enough space for a family of 6

pool is fresh water which is at a lovely temperature

nice pool area, the pool bar and on site restaurant were both

out out to the super friendly and helpful paco), swimming pool heated and plenty of sun loungers, breakfast excellent with a full english hot option and

pool is lovely, the weather wasn't great when we visited so to have a heated pool is a real bonus

pool area was nice and never a sunbed issue

they lent us a kettle for the baby milk, the food was delicious and our room had the view to the pool which was just perfect

pool area and room were amazing

nice atmosphere around the pool during the day, with music and some pool games

hotel, clean, quiet, lots of sunbeds round the pool

the pool was not very deep.

the pool was really nice and not crowded

plenty of sun loungers around the pool with shade if required

not enough beds round the pool

the staff, food options, pool area and bar, location

very small issue with young pool supervisor who shouted at us for bringing glass vs plastic to the pool, which incidentally the

pool area was lovely sun all day until early evening

lovely location. perfect for the shops and beach. pool with plenty of sunbeds.

friendly staff - spotless property with nice pool breakfast bar - highly recommend

brilliant pool area and lovely apartments

the room is large and clean, and you can see the pool in the room balcony

rooms more than adequate and very clean great breakfast choice pool area big

2 lovely swimming pools and a spa pool

loud music for pool aerobics one hour everyday. but that's being very picky.

was impeccably clean and the pool area was open, beauty of overlooking the sea but the convenience of a

outdoor pool and huge outdoor jacuzzi was fabulous

sometimes they played their music too high in the pool area

pool areas

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room again when needed

ple beds) and customer service

not allowed any inflatables are on the pool

we really enjoyed the pool and overall had a great time at hotel troya

well located beautiful place lovely new quiet pool should for over 18

activities at pool each day and nightly also

loved our accommodation and the infinity pool area.

heated swimming pool, sun loungers, nice food, modern interiors in the reception and room.

by the pool was slow and unreliable

the facilities were very clean and the pool was a nice temperature and very enjoyable

my daughter would have liked a slide in the children’s pool/somewhere but siam water park is just minutes

beautiful pool area and an outdoor gym with super views plus great breakfast

we particularly liked the large pool area

i would single out chef david (hocus pocus) and also giorgia from the pool bar

only one thing i would suggest is that music was played around the main pool!

great activity at the pool during the day and a relaxing place at the roof top pool

everything, from the rooftop infinity pool / cafe bar, both day and night time entertainment and the amazing staff

beds very comfortable. pool and pool area amazing

buffet, 3 pools, friendly staff, right by the beach, very good for covid regulations, good poolside bar,

there was a concert every night in the pool , the voice was high even i was in the 8th floor

the bar/ swimming pool area is lovely with gated access to the beach front

the view was amazing, the location perfect near all restaurants and bar, only used the swimming pool upstairs and was absolutely fine the water was warm

entertaiment round pool was good

beautiful hotel, really clean, great pool and lovely food

pool bar in a nice sunny location

the accommodation was spotless, the pool area was never busy and the restaurant/pool bar had a great variety of reasonably priced meals

pool area very clean,plenty of beds

the pool area was perfect

pool a bit warmer.

the pool was fantastic

clean, comfy, well equipped room with pool view

great swimming pool

the pool was out of use and undergoing emergency

everything. staff , bedrooms, pool area and location.

the spa and the cocktails at the pool bar

the pool area is highlight

the amount of beds at the pool :

no pool music during the day, very quiet, only aqua aerobics & bingo in the morning

the pool was a great temperature and the sunbeds were really comfortable

pool was unreal and facilities were excellent

sited in december)

sun-beds at the pool were always taken so we weren t really able to enjoy the pool during our stay

it is 15 minutes to beaches pool is not very big but we did not go to

private roof terrace was a bonus,pool towels excellent,great cleaning staff

had the most amazing time, great facilities, lots to do (pool tables, 3 pools, jacuzzi)

even we spend only mornings and evenings in the hotel, but kids like swimming pool, football fields, snooker, etc

great pool and pool

appartment was great, the facilities and particularly the pool were excellent and the hotel is in an ideal location

the room was clean and they had a huge pool and sunbenches outside

great staff, food, rooms, location & pool

amazing pool and locations extra large beds overall lovely

proffesional, friendly staff, large pool area,spacious and plenty sunloungers

location and amazing pool oh and breakfast

fantastic holiday. the room with a balcony pool was a really good choice.

the room was beautiful, i loved the spa and the pool

breakfast-leaner bacon please! love pool area! staff fantastic!

pool area is quiet and relaxing and spotlessly clean

great pool

it made eating breakfast outside less enjoyable and we left the pool area occasionally because it was so unpleasant

we loved the quiet area next to the the swimming pool, the library that is next to this and the beautiful view from each corner of the hotel

the best thing about the hotel is the adult environment especially the pool area

always a free pair of sunbeds by the pool

loved the roof top pool, which had a great view

pool area, plenty of sunbeds,clean and friendly resort.

a little noisy at night with the pool side music but not too bad.

fantastic service for rental towel for pool

the main pool is quite shaded but adult only roof terrace is ideal.

was excellent, breakfast had everything you could want and the pool was great for adults and children alike

location is perfect. room was spacious. pool was perfect for my toddler

the whole stay was nice, breakfast was good and pool area was perfect

pool, great food and its variety

pool and atmosphere around the hotel were brilliant

our room was cleaned daily, and the pool water was warm and relaxing

think you should have smoking areas round the pool

loved the heated pool. all the christmas decorations were being put up. excellant spa

super pool and sunbeds

fantastic pool area. very comfortable rooms. excellent staff. overall i would stay again.

the overall facilities are also well maintained, especially the pool and sun loungers, and the lobby/bar is a sight to behold

the choice of food at the buffets was good. the pool area was fantastic. the area was perfect.

could have explained few details of using restraunt and pool bar using key card but wasnt a major deal

pool , food,and view of the room

loved the property pool was so relaxing

pools, food, great staff, animation, beautiful place, clean. for me the best hotel in tenerife

the pool was clean and all services were done very discreetly

refurbished and looks good the pool area and staff are great

fantastic, a select few around the pool, no noisy music or building works or children

the view was amazing and so was the pool and the hot tub

is fabulous and the pool a la carte food and drinks outstanding s309 is the best room i have stayed in and over the

lack of entertainment by pool.

the pool area, the location, the room , everything is a 5 star standard

the pool area was excellent with plenty of comfortable seating

the breakfast and pool area are superb.

the hotel is amazing, pool area is excellent, especially for adults

pool could be warmer

fantastic views from the room of the pool and sea

quiet adult only roof pool area

the pool area tends to be crowded with limited space

beds and very helpful snd friendly staff breakfasts first class and lunch and drinks at pool bar very reasonably

we were always able to get a space by the pool after breakfast and particularly enjoyed the salt water pool

swimming pool above the sea is fantastic, and one of the two pools is warned up

ve the aquabike sessions) and the entertainment at

the pool water can be more hot !!!!

t not too crowded)

swimming pools for kids and all other activities are great to entertain little ones

you could always get a sunbed at the pool

acua gym was fun, plenty of sun beds, resturant by the pool for dinner vas very good

no pool tables

the pool areas where also excellent plenty of sunbeds

location , plenty off room around the pool area and so close to the beach

i loved the pool area, always enough sunbeds and the pools were great.

was great, perfect location, close to the beach and walking area, warm nice swimming pools, delicious food, very cosy and tidy

great staff; breakfast and buffet dinner superb with great choice; rooftop bar awesome; and great pool

pool could have been cleaner

the large free form pool was heated and great to swim in

the level options where you are treated like a vip from check-in, including your own swimming pool in a no-bang zone and non-stop music

the pool. the pool on the

pool area and upper deck were fabulous

at the pool some people claim a bed before breakfast

made reservation with private pool

were lucky to get an upgrade to a amazing apartment with a pool and fantastic views of both sea and mountains

we stayed in 2 bed suite with private pool and beach area

breakfast in our room was brilliant, and having a private swimming pool was fantastic.

i loved the private pool and the big space in the suite .

love the different pool options and the evening entertainment.

& professional staff, lovely facilities especially the pool & gardens

go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent

one warmish pool - the rest were freezing.

clean pool perfect service

a vip area they put us in room 1106 which had free drinks a private buffett ‘a butler ‘a pool outside our room exclusively for only

service, room, breakfast, buffet, pool area, staff, the bed... everything

pool was beyond amazing

we got the junior suite which was served by a vip section with separate pool, free drinks and snacks

bedroom accommodation excellent. food good. pool and sunbathing facilities great

the main attraction i found was the infinity pool next to the beach

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

towels in rooms were poor quality pool towels were ok.

great hotel with beautiful infinity pool, friendly staff, delicious food and great location.

hotel, friendly helpful staff, lovely room with pool view, great choice of food, good entertainment at night

a selection of lovely clean pools and pool bars, and easy access out onto the dark sand beach and the path along the shoreline

food excellent staff very nice pool areas beach views also good complaints

also all cleaning and pool staff really

was fantastic, an absolute must, made it so much more relaxing knowing you could go down to the pool at anytime and your double covered bed was there waiting

we cannot get sit in that place but we can enjoy of el español in the pool area

very nice outdoor pool

the spa, sauna, swimming pool, were nice too

hotel looks lovely, local and has both outdoor and indoor pool

and outdoor swimming pool, charm of old building well renovated

room with views, lovely small pool, restaurant set menu was really good

food excellent,pool clean and tidy

tall, it was disappointing not to be able to touch the floor in any point in any of the swimming pools

the pool was great and was devoid of any hassle with sunbeds etc - very relaxing

price of ice creams at the pool bar

the grounds and the pool were excellent

the heated swimming pool is huge and very clean, the lounge is comfortable with clean beach towel provided

wonderful modern suites, the sublime restaurants, the infinity pool, the amazing views, the outstanding service, everything

with pool, quiet, luxurious, beautifully-appointed, comfortable

the bar at the pool with cocktails quality is awesome

full equipped kitchenette with high scale equipment and amazing terrace with our own private pool

the pool area was clean and the staff was friendly

we didn't go to breakfast but only ate on the restaurants in the evening and sat by the infinity pool in the afternoon

we spent the majority of the days sunbathing on the roof terrace pool, super comfy sun loungers with a beautiful infinity pool

i prefered rooftop pool, my wife liked the one near restaurant

pool is beautiful, fantastic service delivered by all staff

and that you can swim in a river from your pool, perfect

the infinity pool was not ideally clean and the theme restaurants' experience was quite poor.

having your own terrace and pool was the best part and totally worth the cost

we had a villa with a private pool and it was amazing - it is very private and would recommend it if you want to have a more

the birds that kept singing outside by our private luxury pool

special mentions to giuseppe, rafael, jose, ismael and alessandro

stunning 3 bed 3 bath with private pool

the pool area was lovely with comfy day beds and never full during our visit

we had a 2 bed villa with pool and it was great to just relax and it be quiet

rest and relaxation was spoilt by very small children

pool was so clean and relaxing

candles beside the bath the decor throughout the hotel was exceptional a surprise we found the pool lite up and night and changed colour we would highly recommend this

private pool

pool by the room is perfect for young kids

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous views honestly reached all expectations and would definitely come

everything from the pool to the food, an amazing place.

the staff was amazingly helpful,food was great, infinity pool even more amazing

plenty of entertainment options for children, whether it's evening entertainment, the swimming pool, or the playground

loved yoga by the infinity pool looking at the ocean each day, and the gym

it would have been nice if at least one of the pools was open past 6pm but didn't bother us hugely

the area of swimming pool was fantastic,with the water temperature unique

lovely swimming pool

view, sweets, spa and swimming pool area

the hotel s facilities were top-notch, especially the swimming pools and spa, which provided a perfect space for relaxation

the swimming pool, the view, very nice and friendly staff

also a very large and beautiful swimming pool available next to you

heated pool, this is another plus

a towel robe in the room, cushions on sunbeds, a drink with evening meal if half board and full pool waiting service would be nice

use the shower facilities of one of the apartments after checkout, since we spent our day at the pool waiting for our flight time

delicious breakfast and heated pool much

course, some people think that they can just leave their towels at the best seats from the pool in the morning and then only go there 2 hours later

they have 5 swimming pools, which means it was never super crowded and one of the pools for adults only is heated

there are multiple pools and walking trails

a very smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

is modern, very good for families, 4 big pools and 1 for children

loved the adult only pool area

facilities were really good, more than one swimming pool, very open plan rooms

i'd also like to see music playing by the pool upstairs where the bar is during the day

very clean. food great. pool areas fantastic

few pools to please everyone needs, great rooms

of the all inclusive side we couldn’t get an ice cream near the bottom pool despite offering to pay and we’re told we had to walk up to the other

pool towels are quite old and not very good quality

was perfect, the room size, the staff, the facilities, the pool, the location, everything

pool layout was great and separate areas made it feel less crowded

the landscape,the pool and the restaurants

location in a forest extensive buffet large indoor pool and sauna included in the price good

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

fantastic location and very good vfm. nice pool and spa and good half board menu

staff, beautiful location, spa facilities with swimming pool and complimentary tea, awesome huge room, comfortable bed, big bathroom with he best sjower

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

- amazing beach - good restaurants - good guest relationship and events team - nice swimming pool - bful hotel

lots to do in the hotel, kids love the pool and play area

the pool towels were plentiful, and the pool beds large and

there are mosquitos around the pool. it is sometimes very annoying.

pool side menu not as nice as some of the other restaurants.