not enough beds round the pool

the pool area was perfect

the pool area is spotless, sunbeds comfy and the music soundtrack they played in the background was not

the staff, food options, pool area and bar, location

plenty of sun loungers around the pool with shade if required

liked the location of the room, when the sun was no longer by the swimming pool you could go sunbath at the balcony

rooms more than adequate and very clean great breakfast choice pool area big

was impeccably clean and the pool area was open, beauty of overlooking the sea but the convenience of a

great location, lovely pool and gym. rooms nice and spacious . very friendly staff everywhere.

hotel i have ever stayed in, hotel decor lovely, pool area very clean plus hotel provides towels for sun loungers,room was clean, fresh decor,

pool was heated, rooms were clean, great mini disco and entertainment every night, good location,

of the staff at the pool bar were not particularly friendly

swimming pools were great 4 pools to choose from , 1 was 50 metres long so you could lane swim, 2 childrens

the roof top pool has gone!

pool

facilities are quite nice, especially the swimming pool breakfast buffet was nice with a good variety of choices thank you for a great stay

special thanks for the awesome pool and outstanding breakfast & dinner

the rooms where really nice decorated and spacious. we enjoyed the time in the pool.

the pool was heated even though it wasn't too hot outside

the main pool was very hot to begin with but the temperature decreased throughout my stay.

only feedback was that the pool needs to be open longer than 6pm ,especially now clocks have gone forward and more sunny hours

brilliant pool area and lovely apartments

the room is large and clean, and you can see the pool in the room balcony

very clean both in the room and around the swimming pool

pool area was lovely sun all day until early evening

great pool, lush gardens, friendly staff, tasty food

the pool snacks and desserts at lunch and dinner could be better.

bit too crowded during breakfast and in the pool

the kids pool was fantastic for our 3 year old who thoroughly enjoyed it

pool was great and clean and plenty of lounge chairs

operating hours for the pool

were really friendly,the apartments have the wow factor, the food and service was great and the pool was amazing, lots of loungers available even though at times it was busy and the grounds are

we stayed in a 2 bedroom villa with private pool and opted for the all inclusive package which was well worth every penny

the room with a personal pool

full with toys, it was a very colourful and friendly room :) the whole resort was clean, also the pool and its' area

excellent accommodation, nice pool, big rooms, friendly staff

pool is beautiful, the whole property is really cool and excellently kept, staff is super nice

the pool was fab and had no problem getting a sunbed every day, we stayed in the room with a rooftop

they lent us a kettle for the baby milk, the food was delicious and our room had the view to the pool which was just perfect

nice atmosphere around the pool during the day, with music and some pool games

location and amazing pool oh and breakfast

loved the rooms overlooking the pool and sea - sun shone on the balcony all day

great staff, food, rooms, location & pool

the room was clean and they had a huge pool and sunbenches outside

proffesional, friendly staff, large pool area,spacious and plenty sunloungers

are beautiful but if you are looking for a quiet room we recommend the rooms overlooking the pool as they are completely silent

was incredible, room amazing

great location beautiful pool & friendly staff

the room was beautiful, i loved the spa and the pool

had top floor room with private pool overlooking the courtyard and hard rock cafe) cannot rate enough

everything. staff , bedrooms, pool area and location.

volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area is

wore amazing rooms spotless pool amazing location perfect migual the barman amazing sound and carlos on reception who checked

no pool music during the day, very quiet, only aqua aerobics & bingo in the morning

stunning hotel, beautiful vibes, lovely rooms and pool area

only one thing i would suggest is that music was played around the main pool!

great food both in the pool and dining restaurant

entertainment and pool area amazing

the room , the service, the massage, the garden, the swimming pool, the location, the staff etc

beds very comfortable. pool and pool area amazing

pool and atmosphere around the hotel were brilliant

our room was cleaned daily, and the pool water was warm and relaxing

the pool was perfect, the restaurant had a wide variety of food each night and during the day and the

pool facilities were great. restaurant was great.

the whole stay was nice, breakfast was good and pool area was perfect

inside the hotel there’s at least three pools that i could see - one for adults and two for kids with activities to keep them happy

the pool was out of use and undergoing emergency

very hard to get pool space, but that's not the hotels fault.

around the pool was

hotel, friendly staff, room was clean, great view from balcony ( pool and sea view room) great location just couple mins walk from the beach, was right next to bars

could have explained few details of using restraunt and pool bar using key card but wasnt a major deal

loved the property pool was so relaxing

is spot on, friendly staff, nice rooms, nice views, nice pool, just good vibes, ill be back again

plenty going on around pool area both during the day and in the evening

pool , food,and view of the room

the pool area was excellent with plenty of comfortable seating

lack of entertainment by pool.

the hotel is amazing, pool area is excellent, especially for adults

renovated the pool area which was not listed at booking

could have done with a better snack menu at the pool bar

the bar/ swimming pool area is lovely with gated access to the beach front

to cross the road to leonards overall hotel is very good loved that you can walk out gate at pool straight onto prom and you can walk all along to los cristianos and back

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very helpful also would definitely stay

there was a concert every night in the pool , the voice was high even i was in the 8th floor

the view was amazing, the location perfect near all restaurants and bar, only used the swimming pool upstairs and was absolutely fine the water was warm

very nice hotel. pool is heated and really lovely. felt like an affordable luxury stay

theme throughout the hotel with an incredibly large and beautiful swimming pool (water temp could be a bit warmer, but it was end of january and the weather was glorious so

cold pool

well equipped, multilevel room with pool level access

the pool is huge, with slightly heated water, enough sunbeds with intimacy if you wish for

railing in the middle of the pool were wobbly unsafe not enough staff at the bar at night not get selected on non alcoholic

the corridors all hours at night and morning the breakfast was top class very clean around the pool , our room totally modern beautiful bathroom plenty of hot water beds really comfortable,

loved our accommodation and the infinity pool area.

we really enjoyed the pool and overall had a great time at hotel troya

activities at pool each day and nightly also

the 24-hour heated pool was a standout feature, offering a serene environment for relaxation

pool / lounge area

the pool area is serene, and guests may find themselves treated to a complimentary fruit mock-tail

pool is beautiful

modern design of the hotel and the rooms, pool area, calmness, cocktails and snacks were also good

ple beds) and customer service

sometimes they played their music too high in the pool area

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room again when needed

pool areas

looking forward to the trip and it certainly exceeded all of our expectations, food, drink, pool areas

the pool is also wonderful

the pool area was well maintained & clean & the pool daytime restaurant had tasty well presented food

access to onsite pool, private pool and restaurants

taking views, all the facilities you could ever need on site and a heated pool was a bonus

pool is lovely, the weather wasn't great when we visited so to have a heated pool is a real bonus

the men helping by the pool always assisted my mother with chairs and helping her up the stairs

it is amazing, i loved the architecture, the rooms, the pool etc

mother, son and i didn't like the ham and cheese toasted sandwiches at the poolside restaurant

by the pool was slow and unreliable

immaculately clean, beautiful gardens and pool area, plenty of sun loungers with towels provided

beautiful hotel, really clean, great pool and lovely food

big and comfortable room, great staff and beautiful pool; excellent location as well

pool towels are provided and we got complimentary robes and slippers

the pool area and pool bar areas are kept very clean at all times

half board stay with free access to pool and towels. superb value of money!!

pool was perfect, plenty of sun loungers

the pool was a great temperature and the sunbeds were really comfortable

staff were amazing, love the different pool areas and the food done the job.

45 one day and almost every bed had been reserved, and only 4 people were actually at the pool

it is 15 minutes to beaches pool is not very big but we did not go to

loved the roof top pool, which had a great view

cosy and luxurious at the same time, nice pool area, delicious breakfast, good location near the duque

the best thing about the hotel is the adult environment especially the pool area

rooftop pool and jacuzzi. always very peaceful.

friendly staff. excellent location. plenty of sun loungers by heated pool.

think you should have smoking areas round the pool

our room had a private terrace with pool beds right in front of the pool, which felt like pure luxury

super pool and sunbeds

the pool area was very comfortable and despite the hotel being full there was never a shortage of beds

lovely pool and

fantastic service for rental towel for pool

loved both pools but preferred the family one as found the roof top bar a little too quiet and the pools are

pool area, plenty of sunbeds,clean and friendly resort.

the pool was very busy, the roof top terrace was lovely and peaceful

a little noisy at night with the pool side music but not too bad.

one group arrived late one afternoon and were making some noise at the pool but were swiftly told

great pool and pool

the charming staff were friendly and helpful, pool good and convenient, breakfast buffet good

appartment was great, the facilities and particularly the pool were excellent and the hotel is in an ideal location

private roof terrace was a bonus,pool towels excellent,great cleaning staff

is fabulous and the pool a la carte food and drinks outstanding s309 is the best room i have stayed in and over the

refurbished and looks good the pool area and staff are great

the view was amazing and so was the pool and the hot tub

the pool was heated and the view was amazing

the pool was clean and all services were done very discreetly

few more shady areas around the pool, we burn easily but love the warm pool

the pool water can be more hot !!!!

we were always able to get a space by the pool after breakfast and particularly enjoyed the salt water pool

ve the aquabike sessions) and the entertainment at

enjoyed the location , the pool activities

acua gym was fun, plenty of sun beds, resturant by the pool for dinner vas very good

a couple of suggestions maybe change up music round pool could have done with sn iron in the

activities for adults and kids ,lovely pools 2 bathrooms in the room is ideal, all 5 star amenities expected in the room as it should be

no pool tables

liked everything, but if you ask, there could be a direct access to the pool from the rooms with a grass area

spotlessly clean and friendly, lovely size room overlooking the main pool

big pool area, plenty of loungers. lots of facilities to choose from. clean & modern rooms

beds and very helpful snd friendly staff breakfasts first class and lunch and drinks at pool bar very reasonably

pool could be warmer

fantastic views from the room of the pool and sea

location , plenty off room around the pool area and so close to the beach

i loved the pool area, always enough sunbeds and the pools were great.

was great, perfect location, close to the beach and walking area, warm nice swimming pools, delicious food, very cosy and tidy

great staff; breakfast and buffet dinner superb with great choice; rooftop bar awesome; and great pool

pool could have been cleaner

love the different pool options and the evening entertainment.

go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent

it was perfect, the rooms, staff, pool area and restaurants were amazing

loved the variety of restaurants the lagoon pool activities and the evening entertainment was great

perfect location,beach , fresh water kids pool, nice breakfast.

bedroom accommodation excellent. food good. pool and sunbathing facilities great

the pool was clean and nice, and the beach is near to the property and the water was perfect

super clean, rooms are perfect, staff is amazing, breakfast is great, pool area is very relaxing, and night entertainment (9-11) is enjoyable

the swimming pool was like something i dream about

a vip area they put us in room 1106 which had free drinks a private buffett ‘a butler ‘a pool outside our room exclusively for only

could do with a better menu poolside and in the bar

the large free form pool was heated and great to swim in

the level options where you are treated like a vip from check-in, including your own swimming pool in a no-bang zone and non-stop music

breakfast was great. staff were great. loved the pool and gym. great burger by the pool...

pool area beautiful and we'll maintained

the double sun beds are brilliant by the pool and on our terrace

made reservation with private pool

we stayed in 2 bed suite with private pool and beach area

pool is far too cold

the pool is again perfect if you fancy a luzy day of chilling

the main attraction i found was the infinity pool next to the beach

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

towels in rooms were poor quality pool towels were ok.

great hotel with beautiful infinity pool, friendly staff, delicious food and great location.

hotel, friendly helpful staff, lovely room with pool view, great choice of food, good entertainment at night

a selection of lovely clean pools and pool bars, and easy access out onto the dark sand beach and the path along the shoreline

food excellent staff very nice pool areas beach views also good complaints

also all cleaning and pool staff really

was fantastic, an absolute must, made it so much more relaxing knowing you could go down to the pool at anytime and your double covered bed was there waiting

we cannot get sit in that place but we can enjoy of el español in the pool area

food excellent,pool clean and tidy

must realize that all inclusive can lead to poor service to those not in receipt of all inclusive

ol bar service)

price of ice creams at the pool bar

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when

the pools and other facilities were great, pool area was never crowded and we would always get a sunbed

the bar at the pool with cocktails quality is awesome

the heated swimming pool is huge and very clean, the lounge is comfortable with clean beach towel provided

fantastic hotel! staff and room were amazing. private pool was perfect!

the whole family loved the pool, the olivia buffet for breakfast was excellent

staff were fantastic - animation, pool, service, reception and cleaning

incredible restaurants. pool and bars were fantastic.

we didn't go to breakfast but only ate on the restaurants in the evening and sat by the infinity pool in the afternoon

loved the big selection of restaurants on site and multiple pools

i prefered rooftop pool, my wife liked the one near restaurant

villa with spacious rooms and beautiful terrace with private pool

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great

it was slightly annoying one day that there was a woman smoking near enough the pool for me to smell it whilst ending my breakfast and if i'm going to be exceptionally picky, my

stunning and an amazing size, comfiest bed and pillows and the private terrace with the private pool into the river that runs across the hotel was incredible

we had a villa with a private pool and it was amazing - it is very private and would recommend it if you want to have a more

special mentions to giuseppe, rafael, jose, ismael and alessandro

we had a 2 bed villa with pool and it was great to just relax and it be quiet

we had a panoramic suite with a private pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and

the rooms were contemporary, comfortable and beautifully designed, with access straight to the pool

the pool area was lovely with comfy day beds and never full during our visit

the pool outside was a good size that me and my wife enjoyed

we did experience an issue with the private pool boiler in villa eden which is a 2 bedroom villa

private pool

everything - especially warm privat pool, comfi beds, good food, views, location

pool by the room is perfect for young kids

very nice outdoor pool

and outdoor swimming pool, charm of old building well renovated

room with views, lovely small pool, restaurant set menu was really good

the ambience, pool facilities, food and friendly staff.

only used the outdoor pool once or twice as it was a bit chilly during our stay but all in all we had a brilliant

delicious breakfast and heated pool much

small, very clean apartments with a lovely pool and very nice staff

the pool was heated to 27 degrees

i like that they bring your drink to you when ordering at the pool bar -quiet

also a very large and beautiful swimming pool available next to you

plenty of entertainment options for children, whether it's evening entertainment, the swimming pool, or the playground

like cocktails from pool bar filling like you drink water, completely different taste same cocktails in lobby bar

fitness activities near the pool were annoying, with terrible loud music

everything from the pool to the food, an amazing place.

it would have been nice if at least one of the pools was open past 6pm but didn't bother us hugely

everything was beyond expectation ! room, view, swimming pool, food.

the hotel s facilities were top-notch, especially the swimming pools and spa, which provided a perfect space for relaxation

ps loved the heated seawater pool

view, sweets, spa and swimming pool area

lovely swimming pool

lots of space around the pool

liked the staff at the reseption, the pool and bars, everybody was friendly and helpful

around swimming pool so slippery,carefully with kids as both my children slipped few times and everyday someone had

loved the adult only pool area

few pools to please everyone needs, great rooms

the adults only pool was excellent

pools were only open until 18:30 which is too short in my opinion - having a nice swimm in the

the entertainment, the food and drinks, the pools and pool area

though few pools claim to be heated, but in our opinion in should be heated few degrees more to make the pool

is modern, very good for families, 4 big pools and 1 for children

of the all inclusive side we couldn’t get an ice cream near the bottom pool despite offering to pay and we’re told we had to walk up to the other

pool towels are quite old and not very good quality

was perfect, the room size, the staff, the facilities, the pool, the location, everything

pool layout was great and separate areas made it feel less crowded

the landscape,the pool and the restaurants

location in a forest extensive buffet large indoor pool and sauna included in the price good

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

fantastic location and very good vfm. nice pool and spa and good half board menu

staff, beautiful location, spa facilities with swimming pool and complimentary tea, awesome huge room, comfortable bed, big bathroom with he best sjower

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

- amazing beach - good restaurants - good guest relationship and events team - nice swimming pool - bful hotel

lots to do in the hotel, kids love the pool and play area

the pool towels were plentiful, and the pool beds large and

there are mosquitos around the pool. it is sometimes very annoying.

pool side menu not as nice as some of the other restaurants.