available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

big rooms (around 50m2, for the same price in other place you gonna get like 25m2 only), heated pool, good wifi, staff is perfect

sometimes, hotel guests did not respect the adults only pool, and the no-diving policies

warm swimming pool

only downside was the cold water in the swimming pool

pool and garden are outside

gardens were gorgeous, and the pool area was clean and spacious

cosy, clean and flowery territory with comfortable pool if you need to relax

the gym was extremely well equipped with a beautiful view over the pool and the sea in the distance

views, not far from restaurants, have a public parking spaces nearby, big pool, comfortable room (we had one with kitchenette)

the building itself is gorgeous, with a lovely pool and stylish décor throughout

views, delicious breakfasts and dinners, nice pool and area around the hotel (including a garden)

nice swimming pool and 10 min walking to puerto de la cruz, where you can find restaurants and beaches

obligatory shower in the pool and being watched so closely by the pool guy so that we shower, made me feel like a little kid

the garden and the pool area is beautiful

the lift by the swimming pool is a life saver so you don't have to walk up the hill to the hotel

the room and the pool area had a good view of the ocean

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

heated pool

water pool with warm water and nice chill area at your disposal

amazing pool and hotel buffet food

pool area was amazing and the place overall is very clean

pools, jacuzzis, nice surroundings to the pool (well done gardeners) also there was a bar/bistro

is so nice that there is no saving chairs at the pool

pools are very nice with palm trees and exotic plants around

the breakfast was fine and the pool excellent

area with lovely setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

the indoor pool is not suitable for children. always used by aqua

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

place, room, swimming pool, staff.

also has an incredible view of the ocean, there is where to walk on the hotel grounds and a good pool, i definitely recommend visiting, we were delighted

beautiful view, swimming pool next to the room, nice staff

pool bar does not have a regular timetable for opening.

view, spacious bathroom, clean, swimming pool, dachterasse, quiet, supermarkets nearby, bus

location is wonderful, stunning view from the balcony even from the 1st floor, amazing pool on the roof with the view to el teide and the whole puerto de la

pool area with mountains views is spectacular

the views are fantastic and the pools, pool area and grounds are spectacular

immaculate comfortable pool areas

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook them well

nice pool and seating area on roof

and modern room with sea view on the higher floors, nice pool bar on the roof with 2 swimming pools (not heated) , good breakfast with vast selection of

spotless, perfect location. gorgeous rooftop pool and lovely shower.

pool bar open

lovely staff, decor, location and pool

breakfast all restaurants very good beautiful spa facility and good size outside swimming pool

i need to say that temperature of outdoor swimming pool was remarkably nice and warm

breakfast,pool

outdoor pool area very quiet and luxurious huge garden

to dislike, although the tiles surrounding the gorgeous pool are in need of an update and an occasional variation in the choice of fruit at breakfast would

by being so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

both pools were a nice tempreture, was easy to be in and around the pool

friendly and helpful staff, great pool, tasty food, big adapted room. thank you

2 pool areas, both very clean

very nice pool area

beautiful rooftop and pool

basic but all you need central to everything- kitchenette was great and loved the roof top pool

rooftop pool was beautiful, with plenty of sunbeds

there is a solarium and a good roof top pool with great views

hotel with a pool on the roof, really cool

the infinity pool was a highlight, providing a perfect spot to relax and unwind

very close to natural pools and restaurants breakfast is excellent and dinner perfect the hotel is set in a perfect

balcony and pool towel provided

in beginning of november it was a problem in the pool area when +25 degrees

there was a great choice for breakfast. the pool area was excellent and very relaxing.

comfy bed. lovely view. lovely pool

fantastic location, pool area was beautiful

the room, the view, pool area, all just great

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

the rooftop area is very nice, with lots of seating areas and shade to enjoy the pool

staff, great bars and pool/jacuzzi areas

no sun on balcony so too cold to use, pool area very nice and sunny.

staff, breakfast, location, cleanliness, parking, pool, bar and especially view to the atlantic ocean

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

noise early in the morning before 7am, furniture dragging, have to pay for indoor pool use

wifi limited access in some rooms and down in the pool.

the pool area is great one of the pools was heated, which we really enjoyed

good leisure facilities, we used the pool and tennis court

the heated pool was very warm and nice

ocean view, heated pool, lots of food choices

setting pool was a good size as the sun deck area, not on top of each other , breakfast and evening meal

hotel is more suited to older people with no entertainment or pool activities for children / teenagers

swimming pool with jacuzzi area

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at the

receive the luggage and give me some indications to buy few clothes), the garden and the swimming pool, the sea view for

pool is heated and we got a great breakfast with freshly made omelet

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

good breakfast, the pool and public transport nearby really added up to an exceptional experience

swimming pool with cover - even late night when outside was cool was nice and warm around pool

amazing location with a beautiful pool and a large garden to walk around - very friendly staff - delicious food (the dinner was

the swimming pool, with its stunning view, was a highlight of our stay

was not very friendly, restaurant needs to be booked in advance or you will not get a table, pool was very

breakfast was delicious too and we loved the pool - you have distant sea views here as well

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

it ia a bit expensive considering that the pool and sauna area was closed.

also we used a small swimming pool that was very relaxing after a long trekking

the hotel is great with swimming pool, gym, bar

location in the caldera with lovely facilities, the pool and sauna were very welcome

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

fantastic location and very good vfm. nice pool and spa and good half board menu

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

staff, beautiful location, spa facilities with swimming pool and complimentary tea, awesome huge room, comfortable bed, big bathroom with he best sjower

there was a steam room, sauna, solarium, plunge pool, jacuzzi and a decent size swimming pool which looked like it opened to outside in warmer

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added a luxurious touch to our vacation

we couldn’t manage to enjoy pool because of bad weather

it was a nice place in terms of rooms, pool and restaurant.

no pool - the pool and restaurant are under construction, the parking lot is also under construction

the pool and jacuzzi were such a fantastic bonus, adding to the overall relaxation

nice spa pool

very nice outdoor pool

indoor pool needs a little clean. mini bar empty.

the spa, sauna, swimming pool, were nice too

hotel looks lovely, local and has both outdoor and indoor pool

our room was block c - perfect location by the quiet pool with a lovely terrace

the heated pool was a delight for both children and adults

swimming pools were super clean and fun

it's in a great location and relaxing around the pool in the calm and green environment with a view of the sea was just heaven

food was delicious and my little girl loved the mini disco and the swimming pool

the beach is just cross the street and an amazing pool garden at the hotel

really enjoyed every part of my stay: wonderful and tidy room, comfortable bed, lovely swimming pools, tasty food, and the super friendly and helpful staff

pool was incredible - i was able to swim 20 laps of it every day for exercise in the morning

i was lucky enough to receive a room upgrade with views over both the pool and the ocean, which was absolutely beautiful

the infinity pool and help yourself snack area and fully stocked bar was amazing

great location, very kind staff, delicious breakfast and nice swimming pool :)

we looked for a hotel with a heated pool, and even though the heated one wasn't large, or very warm, it did provide me and the family

lot of children, only one pool heated, there were children in next room that were crying

heated pool was really good for kids and babies

swimming pool renovated on easter all the plastic waste for all inclusive customers (buy reusable plastic