had a very good experience, the room was in the renovated building with free access to the pool and gym

the staff was very pleasant, garden-like pool area pretty and breakfast was better quality than elsewhere we stayed

views, not far from restaurants, have a public parking spaces nearby, big pool, comfortable room (we had one with kitchenette)

pool and garden are outside

the gym was extremely well equipped with a beautiful view over the pool and the sea in the distance

the pool area was beautiful with great views

available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

we upgraded to a pool/sea view

only downside was the cold water in the swimming pool

sometimes, hotel guests did not respect the adults only pool, and the no-diving policies

the building itself is gorgeous, with a lovely pool and stylish décor throughout

views, delicious breakfasts and dinners, nice pool and area around the hotel (including a garden)

nice swimming pool and 10 min walking to puerto de la cruz, where you can find restaurants and beaches

obligatory shower in the pool and being watched so closely by the pool guy so that we shower, made me feel like a little kid

the garden and the pool area is beautiful

the lift by the swimming pool is a life saver so you don't have to walk up the hill to the hotel

the room and the pool area had a good view of the ocean

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

heated pool

water pool with warm water and nice chill area at your disposal

amazing pool and hotel buffet food

pool area was amazing and the place overall is very clean

pools, jacuzzis, nice surroundings to the pool (well done gardeners) also there was a bar/bistro

is so nice that there is no saving chairs at the pool

pools are very nice with palm trees and exotic plants around

the breakfast was fine and the pool excellent

area with lovely setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

the indoor pool is not suitable for children. always used by aqua

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

place, room, swimming pool, staff.

also has an incredible view of the ocean, there is where to walk on the hotel grounds and a good pool, i definitely recommend visiting, we were delighted

beautiful view, swimming pool next to the room, nice staff

pool bar does not have a regular timetable for opening.

view, spacious bathroom, clean, swimming pool, dachterasse, quiet, supermarkets nearby, bus

location is wonderful, stunning view from the balcony even from the 1st floor, amazing pool on the roof with the view to el teide and the whole puerto de la

pool area with mountains views is spectacular

the views are fantastic and the pools, pool area and grounds are spectacular

immaculate comfortable pool areas

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook them well

nice pool and seating area on roof

and modern room with sea view on the higher floors, nice pool bar on the roof with 2 swimming pools (not heated) , good breakfast with vast selection of

spotless, perfect location. gorgeous rooftop pool and lovely shower.

pool bar open

lovely staff, decor, location and pool

in the heart of puerto de la cruz. everything on the doorstep. two rooftop pools and loungers

rooftop pool was beautiful, with plenty of sunbeds

basic but all you need central to everything- kitchenette was great and loved the roof top pool

hotel with a pool on the roof, really cool

there is a solarium and a good roof top pool with great views

as this was a flying visit we didn't get to check out the pool or spa area but we'll be back for a lengthier stay next time

great spa facilities for relaxing and quieter swimming pool by the spa

i need to say that temperature of outdoor swimming pool was remarkably nice and warm

breakfast all restaurants very good beautiful spa facility and good size outside swimming pool

lovely outdoor pool with very comfortable sunbeds and endless supply of pool towels

facilities are extremely clean, and pool and bars really taken care of

tiles dangerous coming out swimming pool. 2 accidents in our company during our stay.

garden & pool area excellently kept to a clean and high standard

friendly and helpful staff, great pool, tasty food, big adapted room. thank you

by being so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

the infinity pool was a highlight, providing a perfect spot to relax and unwind

very close to natural pools and restaurants breakfast is excellent and dinner perfect the hotel is set in a perfect

balcony and pool towel provided

in beginning of november it was a problem in the pool area when +25 degrees

there was a great choice for breakfast. the pool area was excellent and very relaxing.

comfy bed. lovely view. lovely pool

fantastic location, pool area was beautiful

the room, the view, pool area, all just great

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

the rooftop area is very nice, with lots of seating areas and shade to enjoy the pool

pool was very shaded

receive the luggage and give me some indications to buy few clothes), the garden and the swimming pool, the sea view for

location is very good, just opposite of lago martianes, one of most beautiful swimming pool in the world

hotel is more suited to older people with no entertainment or pool activities for children / teenagers

pool and daily activities are great

no sun on balcony so too cold to use, pool area very nice and sunny.

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

both the pool & roof top club area were amazing to relax in & get a tan

a bit expensive considering the schedule for the pool and the jacuzzi is a little short, if you go on a day trip, it is most likely you won't be

the pool, spa and rooftop jacuzzis offer plenty of relaxing options

has an amazing swimming pool and also view on the ocean from the room

wifi limited access in some rooms and down in the pool.

the heated pool was very warm and nice

services and facilities! loved the pool

good breakfast, cosy apartment with beautiful view, nice swimming pool with lots of entertainments

pool is heated and we got a great breakfast with freshly made omelet

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

good breakfast, the pool and public transport nearby really added up to an exceptional experience

swimming pool with cover - even late night when outside was cool was nice and warm around pool

amazing location with a beautiful pool and a large garden to walk around - very friendly staff - delicious food (the dinner was

the swimming pool, with its stunning view, was a highlight of our stay

was not very friendly, restaurant needs to be booked in advance or you will not get a table, pool was very

breakfast was delicious too and we loved the pool - you have distant sea views here as well

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

it ia a bit expensive considering that the pool and sauna area was closed.

also we used a small swimming pool that was very relaxing after a long trekking

the hotel is great with swimming pool, gym, bar

location in the caldera with lovely facilities, the pool and sauna were very welcome

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

did not use other facilities but they looked amazing like the pool and yoga and wellness rooms and spa

it was a nice place in terms of rooms, pool and restaurant.

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added a luxurious touch to our vacation

we couldn’t manage to enjoy pool because of bad weather

the pool and jacuzzi were such a fantastic bonus, adding to the overall relaxation

staff, beautiful location, spa facilities with swimming pool and complimentary tea, awesome huge room, comfortable bed, big bathroom with he best sjower

spa and pool facility is incredible

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

location in a forest extensive buffet large indoor pool and sauna included in the price good

swimming pools were super clean and fun

our room was block c - perfect location by the quiet pool with a lovely terrace

food was delicious and my little girl loved the mini disco and the swimming pool

of any alcoholic drinks except beer next to the smaller swimming pool ,i had to walk to the main bar every time i wanted to have a glass of wine

the two swimming pools are fantastic, and having one without inflatables etc is a great idea

best views from room and the pool

pool was incredible - i was able to swim 20 laps of it every day for exercise in the morning

much walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry… we were not informed about the all-inclusive

the infinity pool and help yourself snack area and fully stocked bar was amazing

the beach is just cross the street and an amazing pool garden at the hotel

lot of children, only one pool heated, there were children in next room that were crying

you want to find the place close to the pool, you need walk up 7 am and go to the pool and leave the towels

breakfast, great pool areas for kids, comfortable beds and everything was great

heated pool

* warm pool * free parking spots

lovely pool for a relaxing afternoon and amazing spread for

the pool was fantastic

the pool is set in the gardens and is ideal for loafing, sunning and swimming

great pool and gym

the hotel facilities including the garden, swimming pool,