the view. the swimming pool was perfect to rest after a long hike. the mood.

pool is heated and we got a great breakfast with freshly made omelet

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

rooms, very peaceful, has a lovely pool

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

cosy, clean and flowery territory with comfortable pool if you need to relax

it has good size pool and nice surroundings within hotel territory, 24 hour gym, large balcony, kitchenette, fridge,

the swimming pool was a highlight with its heated water and reasonable length, perfect for a swim

pool and garden are outside

gardens were gorgeous, and the pool area was clean and spacious

the building itself is gorgeous, with a lovely pool and stylish décor throughout

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and evening

excellent pool, facilities and really helpful staff

there were 3 outdoor pools and a breathtaking sea view both from the pool area and our room, and also from the

was perfect : room view, clean bathroom, breakfast, swimming pool being warmed, tennis court, wide garden

indoor pool (separate business) not open during weekends

the pool area is very nice too, the days we went it wasn’t busy at all so the sun chairs were always

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

place, room, swimming pool, staff.

the breakfast was fine and the pool excellent

the swimming pool is heated

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

water pool with warm water and nice chill area at your disposal

beautiful location and great pool!

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options that fueled my days

and modern room with sea view on the higher floors, nice pool bar on the roof with 2 swimming pools (not heated) , good breakfast with vast selection of

rooftop pool and bar are the highlight

lovely staff, decor, location and pool

nice pool and seating area on roof

pool bar open

is allowed at the pool area which is very disturbing

pool area was amazing and the place overall is very clean

the variety of the food and the pool area was amazing too

beautiful hotel with amazing views. fantastic staff. good food. gorgeous pool.

very clean rooms, very nice view for swimming pool/garden area and fantastic view for the ocean

rooftop pool was beautiful, with plenty of sunbeds

location, very friendly service, comfortable rooms, very nice view from the hotel pool - perfect for a business trip or

basic but all you need central to everything- kitchenette was great and loved the roof top pool

no pool towels for hire

hotel with a pool on the roof, really cool

immaculate comfortable pool areas

pool area with mountains views is spectacular

the views are fantastic and the pools, pool area and grounds are spectacular

breakfast had many options

of the dining not managed well esp breakfast was a shambles

is a nice large lounge area with a seating area and table, plus a large balcony overlooking the pool and puerta de la cruz

we upgraded to a pool/sea view

we enjoyed the pool and the view from there as well

the pool area was beautiful with great views

good looking swimming pool area with a nice bar

also has an incredible view of the ocean, there is where to walk on the hotel grounds and a good pool, i definitely recommend visiting, we were delighted

nice pool with bar and lots of sun loungers available

the rooftop pool is fabulous with great views, as is the viewing area of the sea on the fourth floor

location is wonderful, stunning view from the balcony even from the 1st floor, amazing pool on the roof with the view to el teide and the whole puerto de la

pool bar does not have a regular timetable for opening.

comfy bed. lovely view. lovely pool

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

the rooftop area is very nice, with lots of seating areas and shade to enjoy the pool

the rooftop pool was heated, offering incredible views

fantastic location, pool area was beautiful

by being so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

tiles dangerous coming out swimming pool. 2 accidents in our company during our stay.

both pools were a nice tempreture, was easy to be in and around the pool

facilities are extremely clean, and pool and bars really taken care of

2 pool areas, both very clean

very close to natural pools and restaurants breakfast is excellent and dinner perfect the hotel is set in a perfect

balcony and pool towel provided

really enjoyed swimming in the excellent 25 metre pool everyday, one of the main reasons we chose this hotel and the lovely sea

cleaning lady at 11th floor had the best attitude in the whole place, also young pool-guard

the pool could be a bit

control of the children in the swimming pool

setting pool was a good size as the sun deck area, not on top of each other , breakfast and evening meal

receive the luggage and give me some indications to buy few clothes), the garden and the swimming pool, the sea view for

swimming pool with jacuzzi area

pool and daily activities are great

to dislike, although the tiles surrounding the gorgeous pool are in need of an update and an occasional variation in the choice of fruit at breakfast would

lovely outdoor pool with very comfortable sunbeds and endless supply of pool towels

the spa indoor pool and cave jacuzzi were perfect for january

as this was a flying visit we didn't get to check out the pool or spa area but we'll be back for a lengthier stay next time

ensure you are having a good stay, real smiles, real concern, there was an issue with the inside pool while we stayed

no sun on balcony so too cold to use, pool area very nice and sunny.

staff, breakfast, location, cleanliness, parking, pool, bar and especially view to the atlantic ocean

staff, great bars and pool/jacuzzi areas

both the pool & roof top club area were amazing to relax in & get a tan

a bit expensive considering the schedule for the pool and the jacuzzi is a little short, if you go on a day trip, it is most likely you won't be

good breakfast, cosy apartment with beautiful view, nice swimming pool with lots of entertainments

wifi limited access in some rooms and down in the pool.

swimming pools schedule was 10-18 every day

the heated pool was very warm and nice

the pool area is great one of the pools was heated, which we really enjoyed

location and facilities - really enjoyed the heated pool and sauna

also we used a small swimming pool that was very relaxing after a long trekking

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

the pool (even if not very big) with amazing view on the teide

also, there's a small indoor swimming pool which is good for cooling off after a hike, but it would be nice if they put some loungers or

coffee. maybe a wider food selection in the quiet pool area would be nice.

food was delicious and my little girl loved the mini disco and the swimming pool

it's in a great location and relaxing around the pool in the calm and green environment with a view of the sea was just heaven

and great facilities such as pool, restaurant and open space

the heated pool was a delight for both children and adults

the infinity pool and help yourself snack area and fully stocked bar was amazing

tennis and archery were good fun pool was good, not sure if it is heated or not as some days were warmer than others but was in

the infinity pool for those with platinum stay has a great view

much walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry… we were not informed about the all-inclusive

i was lucky enough to receive a room upgrade with views over both the pool and the ocean, which was absolutely beautiful

breakfast, great pool areas for kids, comfortable beds and everything was great

lot of children, only one pool heated, there were children in next room that were crying

heated pool

we looked for a hotel with a heated pool, and even though the heated one wasn't large, or very warm, it did provide me and the family

heated pool was really good for kids and babies

the best thing is the infinity pool and the heated adult pool

pool side customer service could have been abit better as we had to chase staff to order food.

the infinity pool was stunning - helped by amazing weather

the hotel didn't actively manage that so if you were not at the pool early you could miss a spot

clean, great staff, great breakfast, great facilities, location, the swimming pool is great.

loved the spa , so relaxed. had coffee by the pool in the sun.

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

there was a steam room, sauna, solarium, plunge pool, jacuzzi and a decent size swimming pool which looked like it opened to outside in warmer

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

location in a forest extensive buffet large indoor pool and sauna included in the price good

quality rooms are spacious, bathrooms are very nice and terraces are beautiful had access to 3 pools, highly recommend a persian pool, it's a hidden

- amazing beach - good restaurants - good guest relationship and events team - nice swimming pool - bful hotel

pool side menu not as nice as some of the other restaurants.

nice swimming pool, clear room and wonderful phenomenon

lots to do in the hotel, kids love the pool and play area

pools were only open until 18:30 which is too short in my opinion - having a nice swimm in the

how spacious it was & that there was more then one pool to chose from if one was very busy

best service, very clean rooms, end of november and hotel had a pool activities, evening activities well done to them

there are multiple pools and walking trails

they have 5 swimming pools, which means it was never super crowded and one of the pools for adults only is heated

stated they have a policy about towel reservations at the pool but didn't stick to this

bar/kiosk next to the kids pool never opened, although eventually a waiter came around to take drink orders

everything was beyond expectation ! room, view, swimming pool, food.

lovely swimming pool

ps loved the heated seawater pool

the infinity pool is stunning

everything from the pool to the food, an amazing place.

it would have been nice if at least one of the pools was open past 6pm but didn't bother us hugely

nice friendly staff, gorgeous infinity pool

the staff was amazingly helpful,food was great, infinity pool even more amazing

everything - especially warm privat pool, comfi beds, good food, views, location

we'd like warmer big pool and we'd need a desk for warking

pool by the room is perfect for young kids

candles beside the bath the decor throughout the hotel was exceptional a surprise we found the pool lite up and night and changed colour we would highly recommend this

private pool

rest and relaxation was spoilt by very small children

the pool area is stylish with very comfortable beds

the rooms were contemporary, comfortable and beautifully designed, with access straight to the pool

we had a 2 bed villa with pool and it was great to just relax and it be quiet

pool, gym, spa, restaurant

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great

the infinity pool was not ideally clean and the theme restaurants' experience was quite poor.

having your own terrace and pool was the best part and totally worth the cost

it was slightly annoying one day that there was a woman smoking near enough the pool for me to smell it whilst ending my breakfast and if i'm going to be exceptionally picky, my

the birds that kept singing outside by our private luxury pool

we didn't go to breakfast but only ate on the restaurants in the evening and sat by the infinity pool in the afternoon

i prefered rooftop pool, my wife liked the one near restaurant

loved the big selection of restaurants on site and multiple pools

incredible restaurants. pool and bars were fantastic.

pool is beautiful, fantastic service delivered by all staff

wonderful modern suites, the sublime restaurants, the infinity pool, the amazing views, the outstanding service, everything

full equipped kitchenette with high scale equipment and amazing terrace with our own private pool

fantastic hotel! staff and room were amazing. private pool was perfect!

service, huge balcony, laundry room in suite, excellent beds, plenty of loungers and great pool service

the bar at the pool with cocktails quality is awesome

must realize that all inclusive can lead to poor service to those not in receipt of all inclusive

food excellent,pool clean and tidy

very big swimming pool

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when

the pool was great and was devoid of any hassle with sunbeds etc - very relaxing

breakfast in our room was brilliant, and having a private swimming pool was fantastic.

the double sun beds are brilliant by the pool and on our terrace

love having a private pool. staff are lovely and it s very spacious and clean.

i loved the private pool and the big space in the suite .

we stayed in 2 bed suite with private pool and beach area

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

hotel, friendly helpful staff, lovely room with pool view, great choice of food, good entertainment at night

pools lovely especially infinity pool with beach

towels in rooms were poor quality pool towels were ok.

beach bar next to the pool works only until 6pm while the pool is open until 6:30pm

go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent

loved the variety of restaurants the lagoon pool activities and the evening entertainment was great

leaves all over the pool area

one warmish pool - the rest were freezing.

lots of pretty corners and areas to relax, tropical plants, a few swimming pools - we particularly liked the heated pool

lovely pool area

great pool area which was very clean

fantastic views from the room of the pool and sea

big pool area, plenty of loungers. lots of facilities to choose from. clean & modern rooms

spotlessly clean and friendly, lovely size room overlooking the main pool

the heated swimming pool. the food. the room. the kindness of the staff

also all cleaning and pool staff really

was fantastic, an absolute must, made it so much more relaxing knowing you could go down to the pool at anytime and your double covered bed was there waiting

a selection of lovely clean pools and pool bars, and easy access out onto the dark sand beach and the path along the shoreline

service, food , room, swimming pool , bar , music, everything was perfect

the pool is wonderful; never crowded and perfectly clean

the swimming pool was like something i dream about

we got the junior suite which was served by a vip section with separate pool, free drinks and snacks

a vip area they put us in room 1106 which had free drinks a private buffett ‘a butler ‘a pool outside our room exclusively for only

pool was beyond amazing

kids did not like the salt water pool but they still got in everyday!

location , plenty off room around the pool area and so close to the beach

extremely nice swimming pool area, nice beach nearby, nice restaurants near the beach.

was great, perfect location, close to the beach and walking area, warm nice swimming pools, delicious food, very cosy and tidy

i loved the pool area, always enough sunbeds and the pools were great.

no pool tables

the pool areas where also excellent plenty of sunbeds

hotel is amazing, it is brand new and has all the latest facilities, the glass roof pool is spectacular

acua gym was fun, plenty of sun beds, resturant by the pool for dinner vas very good

liked everything, but if you ask, there could be a direct access to the pool from the rooms with a grass area

appartment was great, the facilities and particularly the pool were excellent and the hotel is in an ideal location

great pool and pool

lots of choice at breakfast pool staff very friendly and efficient

food, beds, pool, sunbeds, staff, service, reception,restaurant, bars, evthing fabulous

private roof terrace was a bonus,pool towels excellent,great cleaning staff

swimming pool for adults and the ones for kids are great

the main pool is quite shaded but adult only roof terrace is ideal.

pool area, plenty of sunbeds,clean and friendly resort.

breakfast, pool and massage seats.

fantastic service for rental towel for pool

ve the aquabike sessions) and the entertainment at

everything is ok. one of the best place - big swiming pool area

enjoyed the location , the pool activities

the pools are large, warm and there are enough sun loungers

was perfect and there were some lovely extras , treats when you were laying near the pool, extra pool towels, the breakfast quality & selection was amazing

is fabulous and the pool a la carte food and drinks outstanding s309 is the best room i have stayed in and over the

refurbished and looks good the pool area and staff are great

the pool was heated and the view was amazing

the pool was clean and all services were done very discreetly

fantastic, a select few around the pool, no noisy music or building works or children

great location, fantastic facilities, lovely pool and lots of seating areas, rooms very high quality, spacious and very comfortable

pool was perfect, plenty of sun loungers

we are beach goers so didn't use pool that much, pool in family area is heated

staff were amazing, love the different pool areas and the food done the job.

it is 15 minutes to beaches pool is not very big but we did not go to

it made eating breakfast outside less enjoyable and we left the pool area occasionally because it was so unpleasant

always a free pair of sunbeds by the pool

loved the roof top pool, which had a great view

rooftop pool and jacuzzi. always very peaceful.

cosy and luxurious at the same time, nice pool area, delicious breakfast, good location near the duque

fantastic pool area. very comfortable rooms. excellent staff. overall i would stay again.

our room had a private terrace with pool beds right in front of the pool, which felt like pure luxury

loved the heated pool. all the christmas decorations were being put up. excellant spa

the pool area was very comfortable and despite the hotel being full there was never a shortage of beds

lovely pool and