also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

they also provide pretty decent breakfast buffet

wonderful breakfasts

breakfast and laundry.

and make this chain our first choice for their price, hot breakfasts, and facilities such as fitness rooms

the window didn’t open and we had two little kids who finally fell asleep so we sucked it up

it is very near the highway and has gym, laundry, ice machines

it is very near the highway and has gym, laundry, ice machines

this place also includes a gym, laundry facilities and free breakfast

only thing that i didn't like was when we sat down for breakfast and also up in our room there were little wee ants running all over

room and bathroom was clean. loved the pool and hot tub. free breakfast was outstanding.

the pool was great along with the hot tub

the pool had time limits

pool seemed a bit outdated.

pool was smaller than i thought but still fit 24 cheerleaders

if only they had an indoor pool...

the pool area looks nice just not open this time of year

i didn’t realize the pool was an outdoor pool.

no inside pool, and no clear connection to the main lobby and other buildings.

breakfast only goes until 930, no inside pool, construction.

hot tub and pool

pool and hot tub great

access from highway, big rooms, immaculate, big clean pool and fitness centre, lots of variety for breakfast, amazingly friendly

only recommendation would be to improve the jacuzzi in the pool room a bit

very clean!! updated rooms, great pool!

daughter loved the pool, the hours were fantastic

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

breakfast, restaurant, live entertainment, hot tub, pool, and the starbucks machine.

free starbucks coffee /tea anytime in the lobby . bar on site and pool /spa area nice

variety breakfast, size and room quality , clean , jacuzzi & pool

love having the kitchenett

the ev charging stations were available and an excellent complimentary bonus

breakfast service was great

wasn't the cleanest, food from previous visitors left in kitchen sponge and hair in shower drain

guest with pets but very responsible for taking care of there waste loved the jr suite beautiful kitchen with everything

pool and hot tub were quite dirty & in need of cleaning

the pool had too much clorox my 5 year old twins eyes where really red and it was hurting them they

love the pool and how clean the hallways was..

close nice eatery’s, 15 minutes to state fair, pool, hot tub, very nice hot breakfast included

we loved the location, the pool and staff!

the breakfast, the pool and our hotel room suite

close to mall,clean, pool

thought the indoor pool was too shallow

the happy hour and the pool

very clean, nice property. nice pool. friendly staff!

clean rooms. nice staff. nice breakfast set up in the morning. nice pool.

i think this hotel allows anyone to use the pool so it was a lot of family and kids there but it didn’t bother me

good breakfast. parking, pool,

the pool was nice kids loved it

pool

has a small pool, which was perfect for my young kids

the pool, with the floor to ceiling windows gives

the layout is gorgeous and the bar, outside lounge area, pool area and main lobby are gorgeous

granddaughter loved the pool

like the breakfast mto. clean pool open to 11pm

offer a shuttle for free directly from the airport when you get in

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service to and from airport. also the breakfast

shuttle service at 430am was also exceptional

family loved the pool

staff very nice, the pool was amazing warm we had a blast

she talked to my grandson about the pool, she offered us the shuttle services to the airport, she made sure we got a quiet room, and

the 3rd floor elevator door was dirty and no pool

pool was closed.

the pool was nice and the maid's were amazing. very kind and professional

love the pool and gym

the view of the room was very bad and the pool needed to be cleaned.

the pool was nice and warm and opened until 10pm

pool was closed ud83dude25

there was a brochure with a map of the lay out of the hotel to find the pool, etc

pool was not clean 3

pool was not very clean or well maintained. breakfast leaves something to be desired.

pool was ok for a short cooling

pool area a bit small

outdoor pool was not open during our stay

person whom stayed in the room before me rag still on the shower upon checking into the room no pool worked no fire pit no jacuzzi worked paid for a price had free cancellation but not refunded

sheets or blankets at 11pm we had to go to reception to request them also we choose this for the pool which was permanently closed

they have a grilling area and small sitting area by the pool

pool not open that’s why i booked

the location and pool.

clean, comfortable, nice pool, great location

my kids loved the indoor pool

clean, nice room. pool and fitness room were appreciated.

pool and spa were very clean

the pool looked dirty, didn't use it

the pool water looked dirty

check in and check out fast and we had the pool to ourselves

the pool was wonderful

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

the staff, breakfast and pool

pool was nice

pool room was extremely warm

in the hotel bringing own beverages into lobby area other than that need it was great oh and a pool open till

pool was out of towels :(

my sons loved the pool and the breakfast

gym and pool

huge pool

tub and pool are great, well stocked with towels

from highway, price was on point, lovely pool, and pets were welcome which is a must for us

the pool is very small.

the pool location was great!

pool , gym or regular breakfast

pool was nice but somewhat small.

toaster for breakfast should be upgraded too slow not hot enough that's it but all was perfect pool was great

breakfast included, 24hr fitness center and plenty of parking

my kids used the pool (no diving as its shallow and small, but clean

in the lobby kids running around screaming

part of the reason we picked this hotel was for the pool for our kids

clean. good breakfast served early at 6:30am

they didn't have information about the pool being closed until further notice.

pool not heated

we enjoyed time in the indoor pool, relaxing in our room, and free breakfast

the pool was heated which is great because its cold in

pool. breakfast

not a thing. wish it had been in season so we could have used the pool.

everything.the pool the most for the little one.

suite, breakfast, outdoor pool, staff.

pool hours could be better

no indoor pool

room was small, a cot was unavailable, because of covid the pool had to have reserved limited time frame ud83dude41

the pool waiver/ key system was inconvenient.

birthday for my nephew he want to get in the pool

pool was very small

the bed the shower the pool

didn’t like that i didn’t get to check out the pool

the pool, hot tub and free freshly baked cookies each night were my daughter's

pool and spa

the pool and hot tub was phenomenal

was delicious and the woman at the front desk melissa was very accommodating and let us use the pool twice in one night

the rooms were clean, breakfast was good and the front desk people were great

the pool was a great perk and having a small kitchen

the breakfast and kitchen staff was excellent service

the breakfast was nice a hot breakfast is what we enjoy for mornings so it was very enjoyable

was friendly, everything was very clean and breakfast was wonderful

the room i stayed in was really large (king sz bed), check in/ out was easy, there's a small pool and workout

went swimming in pool with daughter had other guest come in drinking blaring music had to leave

pool was chilly

the pool, the location

wasn't so much the hotel, but there were a group of very loud and unruly kids in the pool screaming, so i couldn't go back swimming and the came down to the lobby barefoot, wasting

everything was good jacuzzi heated pool food

there information about pool rules, but we were surprised there was no pool at this location.

the service...the website said you had a pool...when it was just a hot tub!

the outdoor hot pool was incredible

a pool

very good yoga and fitness classes, nice sauna, steam and fun outdoor hot tub

nothing to dislike, we loved our stay, especially chilling out in the large gardens by the pool

i liked how the staff treated us! to the extent of opening the pool for my nephew after hours!!

the pool in the warmer weather is also a bonus

the pool was clean

beds were comfortable there is a swimming pool and a nice area in front to sit and relax

motel which current ownership and management have made quite nice and kept clean -- swimming pool, gazebo, knotty-pine paneling, comfortable beds, modern shower, cable, ac and free parking

facilities were the cleanest of any of the hotels in which we stayed, the outdoor pool was so refreshing, the location was across from a u pick endless strawberry farm and sunflower

they had a pretty heated pool

clean with friendly staff. nice pool

we were in the middle of a heat wave and the pool was empty and not available

there is an indoor pool and a gym there

the pool, front desk staff and room were all to my satisfaction!

pool requires a key and they hold your id

pool and room

pool was to cold ,our 2nd night was horriable it was very noisey,we were woken up by the noise

we sent a lot of time in the pool and we loved it

pool guests were loud in hall after 9 pm but quiet by 10.

we went in the pool a few times, learning how to swim

pool was clean and warm

pool area was