heated and well kept indoor pool excellent warm breakfast

the 3rd floor elevator door was dirty and no pool

heated pool

the room was great. the pool was fantastic!

pool was closed.

shuttle service to and from airport. also the breakfast

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service at 430am was also exceptional

offer a shuttle for free directly from the airport when you get in

pool and spa was closed due to cleaning all day

pool seemed a bit outdated.

room and bathroom was clean. loved the pool and hot tub. free breakfast was outstanding.

the pool was great along with the hot tub

room and hotel was super clean, they had a nice pool/hot tub area and small fitness room

pool was closed and wasn’t told until i got to the property even though i booked the place just

breakfast only goes until 930, no inside pool, construction.

the pool was clean and towels always stocked

no inside pool, and no clear connection to the main lobby and other buildings.

i didn’t realize the pool was an outdoor pool.

pool and hot tub great

the pool and hot tub were crystal clear and well maintained

access from highway, big rooms, immaculate, big clean pool and fitness centre, lots of variety for breakfast, amazingly friendly

hot tub and pool

its clean and the pool and hot tub are awesome

the pool and cleanliness of everything was great

daughter loved the pool, the hours were fantastic

variety breakfast, size and room quality , clean , jacuzzi & pool

the hotel had ample parking, easy check in, check out; although i didnt use the pool, it looked fun

free starbucks coffee /tea anytime in the lobby . bar on site and pool /spa area nice

the pool was perfect and we had a nice stay

pool room was extremely warm

my 81 year old mother and 6 1/2 year old son enjoyed the pool very much

pool was nice

the pool room was a little noisy with other people on it but that is my only complaint.

if i had any complaints i would say the chlorine in pool was a little overwhelming.

the pool was wonderful

the pool looked dirty, didn't use it

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

the indoor pool and the quite rioms

person whom stayed in the room before me rag still on the shower upon checking into the room no pool worked no fire pit no jacuzzi worked paid for a price had free cancellation but not refunded

sheets or blankets at 11pm we had to go to reception to request them also we choose this for the pool which was permanently closed

pool not open that’s why i booked

they have a grilling area and small sitting area by the pool

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

loved their outdoor patio and pool

the color of the pool water, it looked dirty

the location and pool.

clean, comfortable, nice pool, great location

clean, nice room. pool and fitness room were appreciated.

the pool had lots of kids that weren’t supervised

the pool

stay, pool and fitness center very nice and super clean

pool. breakfast

not enough towels in the pool.

gym and pool

pools did not seem to be heated as they stated on the website.

gentleman at the front desk was wonderful, they kept the pool open later without my even having to ask for my kids, he was very sweet and kind and super

tub and pool are great, well stocked with towels

pool was very nice and surprisingly open and quiet

the pool is very small.

pool was tiny and there was no hot tub

they accommodated our request for a suite by the pool and the room was quiet

pool was nice but somewhat small.

me and my family went to the swimming pool and the fitness room and had a lot of fun

especially when we walked in to find 11 big kids swimming too and could barely get in

their had to be 18 kids in it and 4 adults

breakfast was better than most hotels of this class

overall accommodations were excellent and pleanty to eat for breakfast.

giving us a small credit but it ruined what was supposed to be a fun overnight excursion for our kids

beautiful clean property, good breakfast spread, kids enjoyed the pool, nice comfortable beds

pool little small and somewhat dirty

very clean, nice property. nice pool. friendly staff!

the happy hour and the pool

the pool was small but, not a problem.

the room was a suite, great value. nice pool, friendly staff

nice bfast & pool

no indoor pool

i liked the pool and how the facility provided pool toys for the kids.

suite, breakfast, outdoor pool, staff.

used business lounge, was gonna use pool

the pool wasn't available to use

the pool and hot tub was phenomenal

and the other grandma of them the children are 8 and 4 and we were given the closest room to the pool

was delicious and the woman at the front desk melissa was very accommodating and let us use the pool twice in one night

breakfast was great, we had 2 adults and four children with us

modern,clean, pet friendly, noon checkout, and kitchen with plates, silverware, etc

friendly staff. clean comfortable room. fully equipped kitchen.

pool was nice as well, gym looked well set up, and they offered complimentary water and fruit/snacks

heated indoor pool and gym somehow managed to be vacant for us at times we used it (and occupied by 1-2 families whenever

loved the bed. it was so comfortable. my daughter loved the pool so warm

has a small pool, which was perfect for my young kids

the pool was small and so we're the rooms but didn't effect us.

like the breakfast mto. clean pool open to 11pm

the aloft has beauiful indoor pool and fitness center

clean rooms, we had a kitchenette that came fully stocked with clean dishes and cookware

breakfast was fresh with great selections

the ev charging stations were available and an excellent complimentary bonus

lots of kids from a baseball tournament but still was fine. just very crowded.

food from the kitchen was a bit on the salty side

super hot on first floor and in pool room. you can hardly breathe it’s so hot

loved everything the staff , the cleanliness off the room, the pool the facility , everything was

close nice eatery’s, 15 minutes to state fair, pool, hot tub, very nice hot breakfast included

the pool had too much clorox my 5 year old twins eyes where really red and it was hurting them they

were very friendly and accommodating, with extra towels for pool, provided utensils after ordering food in, and the breakfast well exceeded my expectations

it was a comfortable stay and the pool was convenient for my 13yr old daughter.

pool was kinda dirty

very friendly staff, clean pool.

good breakfast. parking, pool,

that the pool wasn't open

the pool and proximity to places.

pool was not clean 3

the pool was also disappointing, but glad you had one for a quick exercise dip

there was a brochure with a map of the lay out of the hotel to find the pool, etc

breakfast and pool

onsite pool is a bonus

the pool was nice and the maid's were amazing. very kind and professional

and the pool closed early

love the pool and gym

pool was closed ud83dude25

pool was freezing, and they had the air on

birthday for my nephew he want to get in the pool

the pool being open but i understand cause of covid

pool, the breakfast , cleanliness, comfort, location, staff

pool was very small

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

no hot breakfast

great breakfast and server colleen

and make this chain our first choice for their price, hot breakfasts, and facilities such as fitness rooms

great hotel. very nice people, breakfast was awesome. location strange but hotel great

the pool was great

family loved the pool

the room i stayed in was really large (king sz bed), check in/ out was easy, there's a small pool and workout

wasn't so much the hotel, but there were a group of very loud and unruly kids in the pool screaming, so i couldn't go back swimming and the came down to the lobby barefoot, wasting

indoor pool and hot breakfast

great staff, comfortable beds, good breakfast. right off the thruway exit 39

shouldn't complain about a complimentary breakfast, but i've seen eggs done much better than what they served

this place also includes a gym, laundry facilities and free breakfast

the continental breakfast was excellent and very tasty

the breakfast in a bag was very well done

everything was good jacuzzi heated pool food

there information about pool rules, but we were surprised there was no pool at this location.

the service...the website said you had a pool...when it was just a hot tub!

the outdoor hot pool was incredible

a pool

very good yoga and fitness classes, nice sauna, steam and fun outdoor hot tub

they had a pretty heated pool

old school charm of fingerlake motels. love the pool!

pool was closed and no continental breakfast all of which were due to covid precautions which is

clean with friendly staff. nice pool

motel which current ownership and management have made quite nice and kept clean -- swimming pool, gazebo, knotty-pine paneling, comfortable beds, modern shower, cable, ac and free parking

we used the pool for the kids and loved the little bar downstairs

the pool schedule

the pool water was also quite cool for this time of year so swimming was minimal for me

everything breakfast was great, pool was great

pool nice for the kids