the pool room was a little noisy with other people on it but that is my only complaint.

it was ckean, close to the event we were attending. my grandsons enjoyed the pool.

the staff, breakfast and pool

pool was nice

clean staff very friendly . liked pool and utilized fitness center

pool water was cold for a indoor pool

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

check in and check out fast and we had the pool to ourselves

the pool water looked dirty

very comfy beds and the kids loved the pool bkft was awsome

the breakfast and kitchen staff was excellent service

large room with a full kitchen. very comfortable bed convenient location

the breakfast and kitchen staff was excellent service

beautiful room, great kitchenette, clean and comfortable.

pool was nice as well, gym looked well set up, and they offered complimentary water and fruit/snacks

the pool and hot tub was phenomenal

the pool wasn't available to use

and the other grandma of them the children are 8 and 4 and we were given the closest room to the pool

didn’t like that i didn’t get to check out the pool

pool and spa

pool. breakfast

they didn't have information about the pool being closed until further notice.

not enough towels in the pool.

the pool

pool not heated

suite, breakfast, outdoor pool, staff.

i liked the pool and how the facility provided pool toys for the kids.

everything.the pool the most for the little one.

the pool was outdoor and it was wintertime, but we don't have small kids so it didn't matter to us

nice bfast & pool

pool was tiny and there was no hot tub

you have great facilities for a family stay with a swimming pool and other amenities and it's close to shopping areas and highways

toaster for breakfast should be upgraded too slow not hot enough that's it but all was perfect pool was great

me and my family went to the swimming pool and the fitness room and had a lot of fun

the pool location was great!

breakfast was better than most hotels of this class

fresh fruit for breakfast would be a nice touch...

their had to be 18 kids in it and 4 adults

overall accommodations were excellent and pleanty to eat for breakfast.

breakfast and location were also great

my kids loved the indoor pool

clean, comfortable, nice pool, great location

the pool wasn't open ud83dude2dud83dude2dud83dude2d

the color of the pool water, it looked dirty

the location and pool.

person whom stayed in the room before me rag still on the shower upon checking into the room no pool worked no fire pit no jacuzzi worked paid for a price had free cancellation but not refunded

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

staff was very nice, bed comfortable, pool and hot tub was fantastic

pool not open that’s why i booked

sheets or blankets at 11pm we had to go to reception to request them also we choose this for the pool which was permanently closed

the room was great. the pool was fantastic!

pool was closed.

the pool close too early

the 3rd floor elevator door was dirty and no pool

family loved the pool

gym and pool

huge pool

gentleman at the front desk was wonderful, they kept the pool open later without my even having to ask for my kids, he was very sweet and kind and super

from highway, price was on point, lovely pool, and pets were welcome which is a must for us

pool and hot tub food was good

shuttle service to and from airport. also the breakfast

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service at 430am was also exceptional

offer a shuttle for free directly from the airport when you get in

pool, the breakfast , cleanliness, comfort, location, staff

the pool being open but i understand cause of covid

breakfast and the pool . and the employees are so friendly.

birthday for my nephew he want to get in the pool

pool was freezing, and they had the air on

the pool, the location

family loved the pool

pool was chilly

the pool was great

the indoor pool could have been warmer. it was heated, but not as much as we like. minor point.

pool and hot tub great

clean room, pool area was nice, big breakfast

very clean!! updated rooms, great pool!

its clean and the pool and hot tub are awesome

access from highway, big rooms, immaculate, big clean pool and fitness centre, lots of variety for breakfast, amazingly friendly

the pool was clean and towels always stocked

breakfast only goes until 930, no inside pool, construction.

may have read it wrong but the pool was supposed to be inside ud83dude14 i did love the gym and wish they make a part for littles

pool was closed and wasn’t told until i got to the property even though i booked the place just

no inside pool, and no clear connection to the main lobby and other buildings.

variety breakfast, size and room quality , clean , jacuzzi & pool

the hotel had ample parking, easy check in, check out; although i didnt use the pool, it looked fun

daughter loved the pool, the hours were fantastic

the pool and cleanliness of everything was great

breakfast, restaurant, live entertainment, hot tub, pool, and the starbucks machine.

the pool had time limits

was very nice pool was serviced

room and bathroom was clean. loved the pool and hot tub. free breakfast was outstanding.

pool and spa was closed due to cleaning all day

pool seemed a bit outdated.

clean rooms. nice staff. nice breakfast set up in the morning. nice pool.

the pool was nice kids loved it

pool was kinda dirty

that the pool wasn't open

pool

the pool had too much clorox my 5 year old twins eyes where really red and it was hurting them they

indoor pool--water was warm; great breakfast

loved everything the staff , the cleanliness off the room, the pool the facility , everything was

we loved the location, the pool and staff!

clean, indoor pool, breakfast.

kitchen was well stocked with everything we needed

staff breakfast was great

wasn't the cleanest, food from previous visitors left in kitchen sponge and hair in shower drain

the ev charging stations were available and an excellent complimentary bonus

clean rooms, we had a kitchenette that came fully stocked with clean dishes and cookware

of covid, only one family per time is allowed in the swimming pool, which is completely understandable

the breakfast, the pool and our hotel room suite

very clean, nice property. nice pool. friendly staff!

pool little small and somewhat dirty

close to mall,clean, pool

the layout is gorgeous and the bar, outside lounge area, pool area and main lobby are gorgeous

has a small pool, which was perfect for my young kids

the pool was small and so we're the rooms but didn't effect us.

loved the bed. it was so comfortable. my daughter loved the pool so warm

pool table. place looked great. room beds and pillows very comfortable.

pool was not clean 3

breakfast and pool

the pool and proximity to places.

pool was not very clean or well maintained. breakfast leaves something to be desired.

pool was ok for a short cooling

the pool was nice and the maid's were amazing. very kind and professional

the view of the room was very bad and the pool needed to be cleaned.

onsite pool is a bonus

the pool was nice and warm and opened until 10pm

love the pool and gym

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

hotel is clean, well maintained, friendly staff, provide a good breakfast and the rates are fair

they also provide pretty decent breakfast buffet

clean hotel, friendly staff, great variety at breakfast, comfortable bed!

room 426 also, the fitness area needs more weights

great staff, comfortable beds, good breakfast. right off the thruway exit 39

shouldn't complain about a complimentary breakfast, but i've seen eggs done much better than what they served

this place also includes a gym, laundry facilities and free breakfast

the continental breakfast was excellent and very tasty

the breakfast in a bag was very well done

pool was clean and had plenty of

wanted to use the pool but never got a chance

pool nice for the kids

indoor pool with basketball net was a huge bonus

there is an indoor pool, my kids had a ball