pool, the breakfast , cleanliness, comfort, location, staff

pool was freezing, and they had the air on

breakfast and the pool . and the employees are so friendly.

the bed the shower the pool

room was small, a cot was unavailable, because of covid the pool had to have reserved limited time frame ud83dude41

indoor pool and hot breakfast

the pool, the location

the pool was great

wasn't so much the hotel, but there were a group of very loud and unruly kids in the pool screaming, so i couldn't go back swimming and the came down to the lobby barefoot, wasting

the room i stayed in was really large (king sz bed), check in/ out was easy, there's a small pool and workout

pools did not seem to be heated as they stated on the website.

gentleman at the front desk was wonderful, they kept the pool open later without my even having to ask for my kids, he was very sweet and kind and super

pool and hot tub food was good

free cookies, pool&hot tub, ultra comfy beds

huge pool

the morning rush at breakfast - so we went elsewhere.

especially when we walked in to find 11 big kids swimming too and could barely get in

breakfast was basic food you would get from a school cafeteria

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

clean, quiet, great breakfast

very disappointed with size of pool. it was so small that we didn't use it.

pool , gym or regular breakfast

the pool is very small.

they accommodated our request for a suite by the pool and the room was quiet

pool was nice but somewhat small.

sheets or blankets at 11pm we had to go to reception to request them also we choose this for the pool which was permanently closed

staff was very nice, bed comfortable, pool and hot tub was fantastic

outdoor pool was not open during our stay

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

person whom stayed in the room before me rag still on the shower upon checking into the room no pool worked no fire pit no jacuzzi worked paid for a price had free cancellation but not refunded

they had everything from pool to gym etc

the pool was outdoor and it was wintertime, but we don't have small kids so it didn't matter to us

not a thing. wish it had been in season so we could have used the pool.

the room was a suite, great value. nice pool, friendly staff

no indoor pool

the color of the pool water, it looked dirty

clean, nice room. pool and fitness room were appreciated.

pool and sauna not available due to covid guidelines

the pool wasn't open ud83dude2dud83dude2dud83dude2d

the location and pool.

the pool had lots of kids that weren’t supervised

stay, pool and fitness center very nice and super clean

the pool was heated which is great because its cold in

the pool

we enjoyed time in the indoor pool, relaxing in our room, and free breakfast

the pool and hot tub was phenomenal

didn’t like that i didn’t get to check out the pool

the pool, hot tub and free freshly baked cookies each night were my daughter's

the pool was closed for renovations during our stay ud83dude29

and the other grandma of them the children are 8 and 4 and we were given the closest room to the pool

pool was nice as well, gym looked well set up, and they offered complimentary water and fruit/snacks

it was clean, quiet, and it had a good breakfast

love the style of the room and appreciate the kitchenette

the room was very spacious and offered a home away from home feel with a whole kitchen set up.

the breakfast and kitchen staff was excellent service

the pool and proximity to places.

the pool was also disappointing, but glad you had one for a quick exercise dip

very very small pool

pool was not very clean or well maintained. breakfast leaves something to be desired.

pool was ok for a short cooling

good location staff very great the pool absolutely perfect

onsite pool is a bonus

the view of the room was very bad and the pool needed to be cleaned.

the pool was nice and warm and opened until 10pm

love the pool and gym

the aloft has beauiful indoor pool and fitness center

pool table. place looked great. room beds and pillows very comfortable.

the pool, with the floor to ceiling windows gives

has a small pool, which was perfect for my young kids

the staff and the room was awesome. has a pool and a great outdoor area.

pool little small and somewhat dirty

the pool was small but, not a problem.

the happy hour and the pool

the pool area

beautiful clean property, good breakfast spread, kids enjoyed the pool, nice comfortable beds

the hotel had ample parking, easy check in, check out; although i didnt use the pool, it looked fun

convenient location. it has a restaurant and bar. it has a pool and jacuzzi.

daughter loved the pool, the hours were fantastic

free starbucks coffee /tea anytime in the lobby . bar on site and pool /spa area nice

pool was closed and no normal breakfast because of covid, but that was out of the hotels control

only recommendation would be to improve the jacuzzi in the pool room a bit

its clean and the pool and hot tub are awesome

access from highway, big rooms, immaculate, big clean pool and fitness centre, lots of variety for breakfast, amazingly friendly

very clean!! updated rooms, great pool!

convenient location, modern design, great size pool & hot tub.

offer a shuttle for free directly from the airport when you get in

shuttle service to and from airport. also the breakfast

shuttle service at 430am was also exceptional

so convenient to the syracuse airport and the shuttle made it perfect

proximity of restaurants, etc., the pool!

the room was great. the pool was fantastic!

i wish there was more information in the rooms. ex. hours of the pool. hours for breakfast.

the 3rd floor elevator door was dirty and no pool

she talked to my grandson about the pool, she offered us the shuttle services to the airport, she made sure we got a quiet room, and

not enclose the pool, like at the other homewood we stayed at in saratoga springs

pool was closed and wasn’t told until i got to the property even though i booked the place just

i didn’t realize the pool was an outdoor pool.

breakfast was very good pool table was good. breakfast area with the tv setup was nice.

the pool was clean and towels always stocked

the beds, the pool, the room.

the pool was great along with the hot tub

the pool had time limits

pool and spa was closed due to cleaning all day

was very nice pool was serviced

the staff, breakfast and pool

it was ckean, close to the event we were attending. my grandsons enjoyed the pool.

clean staff very friendly . liked pool and utilized fitness center

pool room was extremely warm

the pool room was a little noisy with other people on it but that is my only complaint.

the pool looked dirty, didn't use it

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

if i had any complaints i would say the chlorine in pool was a little overwhelming.

very comfy beds and the kids loved the pool bkft was awsome

the pool water looked dirty

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

great breakfast selection, comfortable room

hotel is clean, well maintained, friendly staff, provide a good breakfast and the rates are fair

courteous staff; clean rooms, hot breakfast, easy wifi

clean hotel, friendly staff, great variety at breakfast, comfortable bed!

the window didn’t open and we had two little kids who finally fell asleep so we sucked it up

the continental breakfast was excellent and very tasty

even without a breakfast buffet due to the covid situation, it was the only hotel that provided an option for the

great staff, comfortable beds, good breakfast. right off the thruway exit 39

only thing that i didn't like was when we sat down for breakfast and also up in our room there were little wee ants running all over

everything else. breakfast was good.

my kids did enjoy the french toast sticks

we live about 30 minutes from this hotel- and i decided to bring my kids to stay a night, so that they could swim and feel like we were on a mini vacation

,no fault of hotel and pool guy was there working on it ,however a little disapointting because kids were looking foward to swimming ,up and running sat at 3

loved the mini kitchen setup

clean, indoor pool, breakfast.

pool and hot tub were quite dirty & in need of cleaning

indoor pool--water was warm; great breakfast

loved everything the staff , the cleanliness off the room, the pool the facility , everything was

were very friendly and accommodating, with extra towels for pool, provided utensils after ordering food in, and the breakfast well exceeded my expectations

pool was kinda dirty

i think this hotel allows anyone to use the pool so it was a lot of family and kids there but it didn’t bother me

it was a comfortable stay and the pool was convenient for my 13yr old daughter.

clean rooms. nice staff. nice breakfast set up in the morning. nice pool.

very friendly staff, clean pool.

pool was clean and had plenty of

wanted to use the pool but never got a chance

pool nice for the kids

indoor pool with basketball net was a huge bonus

there is an indoor pool, my kids had a ball

everything was good jacuzzi heated pool food

there information about pool rules, but we were surprised there was no pool at this location.

a pool

the outdoor hot pool was incredible

the service...the website said you had a pool...when it was just a hot tub!

spa was exceptional.

pool was closed and no continental breakfast all of which were due to covid precautions which is

old school charm of fingerlake motels. love the pool!

they had a pretty heated pool

clean with friendly staff. nice pool

we were in the middle of a heat wave and the pool was empty and not available