the property lacks a pool.

everything but the pool need to have reservation to be use . thays is what they said.

the property is lovely the pool is great.

and i will have to come back to try the warm pool, as well as trying to spend time in each hammock

the location and the swimming pool

room was beautiful and we had a good time at the pool

they also have a nice heated pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

i looked forward to coming home each night and relaxing in the pool and room

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

the staff was very friendly and helpful. the pool was great! very nice view of the lake.

the bungalow, the pool

easy to walk to the lake shore or the pool

views, the bed, the pool, hot tub, food, service

the pool was nice, everything was very clean

location is breathtaking as are the gardens and wonderful pool area

fabulous views of the lake and surrounding volcanoes from our balcony and the pool area

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going on boat rides and walking around the

charming library type bar with fireplace and great pool with infinity hot tub

early closing hours of pool. :

selina was beautiful, the pool was nice, the other guests were awesome and we totally enjoyed our stay there

the outdoors area is very well setup, with a pool and lots of chairs and tables to sit around and relax

clean the pool a bit more

lovely pool, friendly staff and easy place to get transport from.

nice pool to hang out and the morning yoga at the beach is definitely a must do

wish there was a pool and hot tub for sure.

have loved to use the pool but it was pretty cold

the pool had great views of the lake

their is no eco pool

the gardens are lovely and the small infinity pool was a nice bonus for us

nice pool and gardens

the pool didn t seem nice to me

pool w/slide

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a fantastic slide too

first and second day the pool was out of service.

hotel is quiet and has a beautiful garden and functional pool, as well as abundant gorgeous embroidered pictures for decoration

a swimming pool is missing

no pool or many sunny areas to sit in.

there was a safe in the room and wifi as well

was very clean, friendly staff, good laundry service

nice pool

pool was a plus to relax in the morning before heading out to explore

the pool was a lil bit dirty

view as great, pool, restaurant.

the view and the pool area was beautiful

the pool area is sheltered from wind and it s pretty quiet in the rooms

no ac in rooms, pool wasn t available

lovely pool

the water in the pool was very cool, almost cold

nice to have a pool to swim after a long travel day

don t bother with the pool

there was no fridge even not in lobby and also swimming pool is not real fyi

pool was constantly dirty, my kids were not able to enjoy it

pool was not available which is why i booked

pool was dirty and not used

a nice rooftop terrace and a pool

the swimming pool was a plus

the swimming pool area but the water was very cold.

parking, staff ud83eudd47, balcony and pool.

the view from the balcony, breakfast included, the pool was nice

has a pool table and table tennis too

the pool on the other hand needs more cleaning and care, we didn’t use it because of it

pool area and private beach were great

views of the lake from the restaurant and small pool and also from our room

the view and the terrace is exceptional, the pool beds are also extremely comfortable

i don't know about the pool, i didn't see anyone in it and didn't have time for it

pool was small, was low on water and filter system wasn't working great

hotel is pretty and confortable, there is a swimming pool

room and swimming pool very

pool area: there was a car parked in the pool area and there were no lounge chairs

the pool could use an update. it wasn’t very inviting to swim in.

the pool and jacuzzi very clean

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

steps away from the pool, jacuzzi, restaurant, etc

the pool is nice but it's pretty small and not many sun loungers

wifi doesn't reliably reach the outlying rooms.

great wifi

wifi was excellent even up in the room

breakfast buffet is lovely but choices could be bigger. wifi is not the best.

the wifi works well

beautiful property, great heated pool, wonderful service.

this hotel is a great place if you are interested in relaxing for an afternoon by the pool or in the courtyard

cheap colectivo at 10q staff of the reception are very helpful clean room good breakfast thermal pool

r me the temperature was great, very refreshing) and a smaller warm one

hotel: nice pool

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just accross where you can sunbathe alone, its

pool a bit dirty

pool very clean and warm

swimming pool, sauna, jacuzzi, free water

cozy, cheap, good pool, amazing location, super kind and helpful staff

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing drinks made by the bar

from the delicious breakfast every morning on the deck overlooking the lake, to the poolside bar with breathtaking views and the most gorgeous infinity pool i have ever seen, we could

especially the owner of the resort and the bartender at the swimmingpool

we loved the views from our balcony and the many pic opportunities at the pool

also, the food is delicious , the pool area is spectacular with breathtaking views

location pool staff

great breakfast

staff were very friendly, included breakfast was wonderful and huge - just note that a drink is not included

the breakfast that is included is great, especially omelette

good value for breakfast

anything off the restaurant's breakfast menu was included with our stay

so much anything to dislike, but they will need to carry out maintenance to pool area soon

i had to point out one thing is that they promote a particular pool a lot as there are two but it seems to be closed off often from prior reviews and was closed

if it's fully booked then residents of the hotel are not able to use its facilities

- absolutely incredible, breathtaking, tranquil from most of the points in the hotel: restaurant, pool area, almost every room 2

need to have someone available at the pool upstairs so you can easily have a drink with that amazing view

the pool is not for lounging around

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed the garden and the roof with city

pool is a bit too small and wouldn't use it, but otherwise everything is great!

pool was empty the whole time we were there. no food or drink allowed in the rooms

i did not go in the pool but the pool/garden area is really nice to relax

beautiful and very clean swimming pool

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

swimming pool with view on the lake

water of the pool way too cold. pay only in cash available.

the room had a great view, the pool was nice and clean and the breakfast was outstanding

the pool was amazing, and i personally really enjoyed the hammocks :) it was also nice to have the

laguna, the layout is perfect, breakfast overlooking the lake is a dream while jumping in the pool which is clean and blue ,the staff was friendly and attentive to all our needs, on site

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

breakfast was delicious

no wifi connection in room 1a for whole stay

loved everything at this amazing hotel from staff to cleanness, good food and breakfast, fires at night amazing jacuzzi view with extra costs but good value this will forever be

only that there was no wifi in the rooms, only in the restaurant.

all that said--if you are looking for some luxurious/comfortable grounds, a nice pool, beautiful view, and a totally flat area

was no mini bar no english speaking front desk agent the restaurant did not serve drinks the pool was dirty no toilet paper in the common bathrooms only one roll of toilet paper in the room

hotel has a beautiful view, pool, and gardens

no tv or anything for the price of the room i pay, i feel the room have nothing special, the pool was no clean at all and the restaurant have hours for service, an example its they don't serve

pool water was extremely cold

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

around pool

d my room next to pool), wifi was sometimes a bit too weak or lost.

it has a gorgeous pool, hot tub and sauna

we loved the pool, jacuzzi, and sauna and privacy of the cabins