wifi was great for taking

they have a spa although the front desk staff didn t say anything about it

the room service

- great balcony

the wifi works well

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

the pool is nice but it's pretty small and not many sun loungers

steps away from the pool, jacuzzi, restaurant, etc

the pool and jacuzzi very clean

the pool could use an update. it wasn’t very inviting to swim in.

pool area and private beach were great

the ‘pool’ is alot smaller than it looks in photos

views of the lake from the restaurant and small pool and also from our room

the pool on the other hand needs more cleaning and care, we didn’t use it because of it

has a pool table and table tennis too

location pool staff

great breakfast

free breakfast was plain and it was deliciously filling

the breakfast that is included is great, especially omelette

also the breakfast options were nice, though the service was slow

anything off the restaurant's breakfast menu was included with our stay

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just accross where you can sunbathe alone, its

pool very clean and warm

swimming pool, sauna, jacuzzi, free water

cozy, cheap, good pool, amazing location, super kind and helpful staff

pool a bit dirty

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed the garden and the roof with city

pool is a bit too small and wouldn't use it, but otherwise everything is great!

all) pool

the pool is not for lounging around

i did not go in the pool but the pool/garden area is really nice to relax

room was beautiful and we had a good time at the pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

i looked forward to coming home each night and relaxing in the pool and room

they also have a nice heated pool

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

only that there was no wifi in the rooms, only in the restaurant.

com had laundry services listed in the facilities however when we asked one staff member they said there

the hot water was not that hot and the wifi doesn t work that well.

swimming pool with view on the lake

the room had a great view, the pool was nice and clean and the breakfast was outstanding

laguna, the layout is perfect, breakfast overlooking the lake is a dream while jumping in the pool which is clean and blue ,the staff was friendly and attentive to all our needs, on site

water of the pool way too cold. pay only in cash available.

great location, awesome vibe and pool

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

there was no restaurant or pool

the pool and the view

beautiful and very clean swimming pool

the property is lovely the pool is great.

and i will have to come back to try the warm pool, as well as trying to spend time in each hammock

everything but the pool need to have reservation to be use . thays is what they said.

the location and the swimming pool

the property lacks a pool.

roof broke, a bit to rustique. pool not clean

all that said--if you are looking for some luxurious/comfortable grounds, a nice pool, beautiful view, and a totally flat area

staff was very pleasant and attentive, the rooms were very clean and beautifully decorated, the pool was beautiful, and there were many seating area

was no mini bar no english speaking front desk agent the restaurant did not serve drinks the pool was dirty no toilet paper in the common bathrooms only one roll of toilet paper in the room

but they don t have any activity to be performed at the hotel, taking into account a dirty pool and only 1 tuk tuk that works with them to take you in / out of the hotel leads to a waste of

around pool

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

area which we weren't aware of, and on one of the days there wasn't enough beds/seats around the pool for everyone to sit on

i stayed in the beautiful new a frame with pool

i loved the pool, the staff and the food at the

the kids enjoyed the pool

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service, waited almost and hour for a margarita and a mojito, never heard anything back from

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from with boat dock, tranquility and stunning volcano view

pool was great and best of all, they have temascals you can book at no extra cost

the garden and pool are immaculate

there is also a small swimming pool nestled within the garden

they have a pool but it was cold at the time we visited, but we still sat around it and just put our feet in

) was incredibly friendly and laughed at my friend and i getting into the cold, cold pool

nice pool

stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning

beautiful pool with amazing lake views. extremely helpful staff.

the bungalow, the pool

easy to walk to the lake shore or the pool

location away from the noise, private beach, pool, complimentary breakfast, clean towels and made beds everyday, beautiful garden and jungle

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake and vulcano - unforgettable

gorgeous pool

fabulous views of the lake and surrounding volcanoes from our balcony and the pool area

niggle, not much shade for the pool sun loungers

early closing hours of pool. :

beautiful location, breathtaking views. new pool and additional rooms added.

have loved to use the pool but it was pretty cold

the gardens are lovely and the small infinity pool was a nice bonus for us

the pool had great views of the lake

their is no eco pool

has a pool, bar, pool table and many games available

the outdoors area is very well setup, with a pool and lots of chairs and tables to sit around and relax

the pool was very crowded they give swimming lessons there

nice pool to hang out and the morning yoga at the beach is definitely a must do

the hotel was located near the main port and the pool was lovely

gorgeous view of the lake, lovely gardens with hammocks to relax, swimming pool

nice pool and gardens

i loved everything from the room to the patio and the pool.

pool w/slide

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a fantastic slide too

free breakfast was huge and tasted amazing

nice pool

the pool area was really nice and we reserved a slot at the hot tub during our last night

excelente service,the swimming pool,the outside movie..the view to the lake super!

pool was a plus to relax in the morning before heading out to explore

view as great, pool, restaurant.

a swimming pool is missing

no pool or many sunny areas to sit in.

hotel is quiet and has a beautiful garden and functional pool, as well as abundant gorgeous embroidered pictures for decoration

parking was kind of tight

lack of adequate parking

the location was good. there was a game room with pool.

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us with towels, extending their hospitality beyond our expectations

don t bother with the pool

there is a pool table, fuse ball and air hockey all free

there was no fridge even not in lobby and also swimming pool is not real fyi

the water in the pool was very cool, almost cold

the pool area is sheltered from wind and it s pretty quiet in the rooms

lovely pool

large room with balcon quiet at night good place for family with children pool

no ac in rooms, pool wasn t available

staff were phenomenal, great to have a pool, and breakfast was delicious

the swimming pool area but the water was very cold.

parking, staff ud83eudd47, balcony and pool.

we couldn't swim in the pool and it was a bit noisy at night and early morning.

very nice hotel, nice swimming pool, large and comfortable rooms, large breakfast, good service

room and swimming pool very

i don't know about the pool, i didn't see anyone in it and didn't have time for it

the pool and breakfast were very nice.

there is a pool right in the center and plenty of space to stretch your legs outside

wanted a value stay for 2 nights, away from the bar scene, with a pool and a kitchen

lovely pool and hot spring pool right at the lakefront

beautiful property, great heated pool, wonderful service.

very beautiful hotel, great pool. very friendly staff, great food

the hot pool

not far but you have to take a tuc tuc to get there. the thermal pool was not very hot.

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing drinks made by the bar

the pool was beautiful and really the only issue with the hotel is the very steep road up

especially the owner of the resort and the bartender at the swimmingpool

however the pool, the food, and everything on the property was definitely worth it

facilities were beautiful with stunning views from the rooms and infinity pool