) was incredibly friendly and laughed at my friend and i getting into the cold, cold pool

beautiful gardens and pool

didn't get to use the sauna or pool but come on, what a bonus

there is also a small swimming pool nestled within the garden

the pool looked lovely and though we didn’t get the chance to swim, it would have been a nice

pool too cold to use, restaurant staff inattentive.

pool was great and best of all, they have temascals you can book at no extra cost

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

good pool and access to the lake

the kids enjoyed the pool

we loved the pool, jacuzzi, and sauna and privacy of the cabins

d my room next to pool), wifi was sometimes a bit too weak or lost.

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

i loved the pool, the staff and the food at the

area which we weren't aware of, and on one of the days there wasn't enough beds/seats around the pool for everyone to sit on

was no mini bar no english speaking front desk agent the restaurant did not serve drinks the pool was dirty no toilet paper in the common bathrooms only one roll of toilet paper in the room

steep steps like you will find in other

hotel has a beautiful view, pool, and gardens

no tv or anything for the price of the room i pay, i feel the room have nothing special, the pool was no clean at all and the restaurant have hours for service, an example its they don't serve

pool water was extremely cold

free breakfast was huge and tasted amazing

beautiful and very clean swimming pool

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for lying in

swimming pool, sauna, jacuzzi, free water

pool very clean and warm

cozy, cheap, good pool, amazing location, super kind and helpful staff

pool a bit dirty

the breakfast that is included is great, especially omelette

good value for breakfast

staff were very friendly, included breakfast was wonderful and huge - just note that a drink is not included

anything off the restaurant's breakfast menu was included with our stay

great breakfast

location pool staff

the pool is not for lounging around

the rooftop was really cool to lounge or work and the pool was clean

i did not go in the pool but the pool/garden area is really nice to relax

the hotel was also nice, good room with a nice big bed, lovely rooftop terrace and nice

pool was so small

amazing staff and great pool

the pool, the various photo options with the swings and wings. the property was well maintained.

really enjoyed my room by the pool, it was amazing

view of the lake, the pool was beautiful to swim in

great location, awesome vibe and pool

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

on the water with a view of the lake, very clean, comfortable room, wifi, lots of amenities like boating, jacuzzi, breakfast included, the restaurant food was good and

amazing, location, views, accommodation, staff, breakfast

the wifi was bad, but this seems to be the case across central america

com had laundry services listed in the facilities however when we asked one staff member they said there

we were super pleased with our suite, the food in the restaurant, the staff and the pool and gardens

enjoyed the view and the pool; staff was great, restaurant was convenient and food was very

the pool was clean and enjoyable

the spectacular lake and mountain views and the luscious gardens set with a solar panel for the pool and veg garden for the organically homegrown food

the grounds are very pretty, lake view from the restaurant, the pool was nice, and we used the free kayaks which really added to our experience

views of the lake from the restaurant and small pool and also from our room

has a pool table and table tennis too

the pool area was clean and restaurant had good options

the view and the terrace is exceptional, the pool beds are also extremely comfortable

nice pool and right can walk right up to lake for great swimming area

they have a spa although the front desk staff didn t say anything about it

the room service

the wifi works well

wifi was really slow and unreliable

breakfast buffet is lovely but choices could be bigger. wifi is not the best.

the pool and jacuzzi very clean

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

the pool is nice but it's pretty small and not many sun loungers

the pool could use an update. it wasn’t very inviting to swim in.

steps away from the pool, jacuzzi, restaurant, etc

room was beautiful and we had a good time at the pool

they also have a nice heated pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

i looked forward to coming home each night and relaxing in the pool and room

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

the property is lovely the pool is great.

everything but the pool need to have reservation to be use . thays is what they said.

and i will have to come back to try the warm pool, as well as trying to spend time in each hammock

the location and the swimming pool

the property lacks a pool.

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us with towels, extending their hospitality beyond our expectations

there was no fridge even not in lobby and also swimming pool is not real fyi

pool was dirty and not used

the location was good. there was a game room with pool.

the pool was unusable, dirty and probably unhealthy

excelente service,the swimming pool,the outside movie..the view to the lake super!

the pool was a lil bit dirty

the pool area was really nice and we reserved a slot at the hot tub during our last night

a lap pool in the open aired courtyard looking directly at one of the volcanos

the food, the view, the lake, the pool, basically everything!

gorgeous view of the lake, lovely gardens with hammocks to relax, swimming pool

lovely hotel with large inner garden good location nice view on lake from pool and restaurant

first and second day the pool was out of service.

pool w/slide

the pool and slide were awesome. the restaurant had tasty food. the people were very friendly!

we couldn't swim in the pool and it was a bit noisy at night and early morning.

pool area was very nice

very nice hotel, nice swimming pool, large and comfortable rooms, large breakfast, good service

parking, staff ud83eudd47, balcony and pool.

a nice rooftop terrace and a pool

excellent small café on the grounds and a beautiful infinity pool overlooking the lake

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

their is no eco pool

have loved to use the pool but it was pretty cold

the pool had great views of the lake

a swimming pool is missing

hotel is quiet and has a beautiful garden and functional pool, as well as abundant gorgeous embroidered pictures for decoration

no pool or many sunny areas to sit in.

did not try spa at all but nice touch

the gardens was beautiful and the spa services were very nice

niggle, not much shade for the pool sun loungers

the property it s fantastic! gorgeous garden, pool and a beautiful view!

location is breathtaking as are the gardens and wonderful pool area

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going on boat rides and walking around the

pool was very warm

and gym sessions, good bar and pool, with excellent music

the outdoors area is very well setup, with a pool and lots of chairs and tables to sit around and relax

the hotel was located near the main port and the pool was lovely

surroundings, great coworking, stable internet connection, lots of sitting areas, swimming pool, games, books, cinema, events

has a pool, bar, pool table and many games available

the resort was very clean, the restaurant was wonderful and the pool bar was phenomenal

facilities were beautiful with stunning views from the rooms and infinity pool

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing drinks made by the bar

from the delicious breakfast every morning on the deck overlooking the lake, to the poolside bar with breathtaking views and the most gorgeous infinity pool i have ever seen, we could

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

professional and friendly staff, lovely pool, huge rooms, great chef

inly the pool area, which is way better than the hotel's)

their iconic infinity pool is currently closed for refurbishments but they don't offer guests any discount because of

we particularly liked the upper house rooms with your own pool area

- absolutely incredible, breathtaking, tranquil from most of the points in the hotel: restaurant, pool area, almost every room 2

cheap colectivo at 10q staff of the reception are very helpful clean room good breakfast thermal pool

garden, big cold pool

the hot pool

not far but you have to take a tuc tuc to get there. the thermal pool was not very hot.

lovely pool and hot spring pool right at the lakefront

no ac in rooms, pool wasn t available

nice to have a pool to swim after a long travel day

the water in the pool was very cool, almost cold

large room with balcon quiet at night good place for family with children pool

the pool area is sheltered from wind and it s pretty quiet in the rooms

the staff was very friendly and helpful. the pool was great! very nice view of the lake.

peaceful clean room, pool, and direct access to the lake was fantastic

only the fact that the pool was closed by the time we stayed there.

location away from the noise, private beach, pool, complimentary breakfast, clean towels and made beds everyday, beautiful garden and jungle

easy to walk to the lake shore or the pool