r me the temperature was great, very refreshing) and a smaller warm one

this hotel is a great place if you are interested in relaxing for an afternoon by the pool or in the courtyard

cheap colectivo at 10q staff of the reception are very helpful clean room good breakfast thermal pool

beautiful property, great heated pool, wonderful service.

the hot pool

the pool area is heavenly, the restaurant has really good food, but what really makes this place is the

the pool was beautiful and really the only issue with the hotel is the very steep road up

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing drinks made by the bar

especially the owner of the resort and the bartender at the swimmingpool

from the delicious breakfast every morning on the deck overlooking the lake, to the poolside bar with breathtaking views and the most gorgeous infinity pool i have ever seen, we could

inly the pool area, which is way better than the hotel's)

so much anything to dislike, but they will need to carry out maintenance to pool area soon

we particularly liked the upper house rooms with your own pool area

i had to point out one thing is that they promote a particular pool a lot as there are two but it seems to be closed off often from prior reviews and was closed

- absolutely incredible, breathtaking, tranquil from most of the points in the hotel: restaurant, pool area, almost every room 2

beautiful views of the lake and volcanos, great breakfast, lovely pool and terraces to relax

a nice rooftop terrace and a pool

the view from the balcony, breakfast included, the pool was nice

pool area was very nice

the swimming pool area but the water was very cold.

pool was not available which is why i booked

pool was constantly dirty, my kids were not able to enjoy it

there is a pool table, fuse ball and air hockey all free

the pool was unusable, dirty and probably unhealthy

the location was good. there was a game room with pool.

pool area: there was a car parked in the pool area and there were no lounge chairs

there is a pool right in the center and plenty of space to stretch your legs outside

wanted a value stay for 2 nights, away from the bar scene, with a pool and a kitchen

room and swimming pool very

i don't know about the pool, i didn't see anyone in it and didn't have time for it

the pool area was really nice and we reserved a slot at the hot tub during our last night

nice pool

the view and the pool area was beautiful

pool was a plus to relax in the morning before heading out to explore

the food, the view, the lake, the pool, basically everything!

no pool or many sunny areas to sit in.

hotel is quiet and has a beautiful garden and functional pool, as well as abundant gorgeous embroidered pictures for decoration

a swimming pool is missing

and secure parking

there was plenty of space, it was very clean, decent wifi and hot water

i loved everything from the room to the patio and the pool.

nice swimming pool with slide, beautiful view from the terrace, very helpful staff, nice extras like table tennis

the pool and slide were awesome. the restaurant had tasty food. the people were very friendly!

the pool didn t seem nice to me

nice pool and gardens

the water in the pool was very cool, almost cold

the pool area is sheltered from wind and it s pretty quiet in the rooms

no ac in rooms, pool wasn t available

lovely pool

large room with balcon quiet at night good place for family with children pool

pool was chilly and a bit small, but it was never crowded so worked out

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

have loved to use the pool but it was pretty cold

wish there was a pool and hot tub for sure.

their is no eco pool

the hotel was located near the main port and the pool was lovely

lovely pool, friendly staff and easy place to get transport from.

nice pool to hang out and the morning yoga at the beach is definitely a must do

surroundings, great coworking, stable internet connection, lots of sitting areas, swimming pool, games, books, cinema, events

the pool was very crowded they give swimming lessons there

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake and vulcano - unforgettable

pool was very warm

fabulous views of the lake and surrounding volcanoes from our balcony and the pool area

charming library type bar with fireplace and great pool with infinity hot tub

pm is too early.

peaceful clean room, pool, and direct access to the lake was fantastic

the pool was nice, everything was very clean

views, the bed, the pool, hot tub, food, service

stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning

the bungalow, the pool

the property lacks a pool.

everything but the pool need to have reservation to be use . thays is what they said.

and i will have to come back to try the warm pool, as well as trying to spend time in each hammock

the location and the swimming pool

the property is lovely the pool is great.

enjoyed the view and the pool; staff was great, restaurant was convenient and food was very

we were super pleased with our suite, the food in the restaurant, the staff and the pool and gardens

the beautiful pool was an amazing amenity since the lake didn t seem to be that swimable

nice pool

good pool

room was beautiful and we had a good time at the pool

they also have a nice heated pool

i looked forward to coming home each night and relaxing in the pool and room

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

all that said--if you are looking for some luxurious/comfortable grounds, a nice pool, beautiful view, and a totally flat area

was no mini bar no english speaking front desk agent the restaurant did not serve drinks the pool was dirty no toilet paper in the common bathrooms only one roll of toilet paper in the room

but they don t have any activity to be performed at the hotel, taking into account a dirty pool and only 1 tuk tuk that works with them to take you in / out of the hotel leads to a waste of

hotel has a beautiful view, pool, and gardens

pool water was extremely cold

the pool area was clean and restaurant had good options

views of the lake from the restaurant and small pool and also from our room

pool area and private beach were great

nice pool and right can walk right up to lake for great swimming area

the pool on the other hand needs more cleaning and care, we didn’t use it because of it

i loved the pool, the staff and the food at the

i stayed in the beautiful new a frame with pool

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

stayed at the rooms at the back, nearer the road and pool and they were kinda dark and stuffy

around pool

steps away from the pool, jacuzzi, restaurant, etc

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

the pool could use an update. it wasn’t very inviting to swim in.

the pool is nice but it's pretty small and not many sun loungers

the pool and jacuzzi very clean

- great balcony

wifi was really slow and unreliable

breakfast buffet is lovely but choices could be bigger. wifi is not the best.

wifi was great for taking

great wifi

beautiful gardens and pool

they have a pool but it was cold at the time we visited, but we still sat around it and just put our feet in

) was incredibly friendly and laughed at my friend and i getting into the cold, cold pool

garden with swimming pool, gracious, helpful friendly staff, convenient location, comfortable

nice pool

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from with boat dock, tranquility and stunning volcano view

the kids enjoyed the pool

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service, waited almost and hour for a margarita and a mojito, never heard anything back from

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

pool too cold to use, restaurant staff inattentive.

beautiful and very clean swimming pool

pool very clean and warm

pool was honestly too cold for swimming but not much they can do about that

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising sun

cozy, cheap, good pool, amazing location, super kind and helpful staff

pool a bit dirty

great breakfast

free breakfast was plain and it was deliciously filling

the breakfast that is included is great, especially omelette

good value for breakfast

also the breakfast options were nice, though the service was slow

location pool staff

the hotel was also nice, good room with a nice big bed, lovely rooftop terrace and nice

i did not go in the pool but the pool/garden area is really nice to relax

+ supernice staff, perfect breakfast, gym, pool, clean, view. reccomended! - none

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed the garden and the roof with city

pool was empty the whole time we were there. no food or drink allowed in the rooms

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

there was no restaurant or pool

the pool and the view

great location, awesome vibe and pool

the pool area is amazing too

laguna, the layout is perfect, breakfast overlooking the lake is a dream while jumping in the pool which is clean and blue ,the staff was friendly and attentive to all our needs, on site

the pool was amazing, and i personally really enjoyed the hammocks :) it was also nice to have the

amazing staff and great pool

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

i think the stuff should tell that everyone during the check in and also the wifi passwort

amazing, location, views, accommodation, staff, breakfast

the hot water was not that hot and the wifi doesn t work that well.

amazing view of the lake and the morning serenade of the birds. great breakfast area.

free breakfast was huge and tasted amazing