location, rooms and pool

enjoyed several meals by the pool

free breakfast was huge and tasted amazing

the breakfast was very good, the pool was nice

swimming pool is a plus and my kids enjoyed it at the end of the day

- pathway around the pool dangerous

the pool

the pool

it was perfect for our needs. great location, very nice pool and attentive staff

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service, waited almost and hour for a margarita and a mojito, never heard anything back from

pool too cold to use, restaurant staff inattentive.

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

good pool and access to the lake

pool was great and best of all, they have temascals you can book at no extra cost

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

), use the canoes and there is also a laundry service

a bad experience with the hotel doing laundry

the wifi also did not work at all in the rooms, this could be due to fact our room was at far end so

amazing, location, views, accommodation, staff, breakfast

food was great at restaurant and the pool was very clean, well maintained

the pool was nice and the food we had at the restaurant was delicious

the pool area is amazing too

view of the lake, the pool was beautiful to swim in

great location, awesome vibe and pool

swimming pool with view on the lake

laguna, the layout is perfect, breakfast overlooking the lake is a dream while jumping in the pool which is clean and blue ,the staff was friendly and attentive to all our needs, on site

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

there was no restaurant or pool

the pool and the view

) was incredibly friendly and laughed at my friend and i getting into the cold, cold pool

didn't get to use the sauna or pool but come on, what a bonus

nice pool

the garden and pool are immaculate

and the pool is such a nice added plus

beautiful and very clean swimming pool

the rooftop was really cool to lounge or work and the pool was clean

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed the garden and the roof with city

+ supernice staff, perfect breakfast, gym, pool, clean, view. reccomended! - none

pool was empty the whole time we were there. no food or drink allowed in the rooms

the pool is not for lounging around

free breakfast was plain and it was deliciously filling

great breakfast

anything off the restaurant's breakfast menu was included with our stay

good value for breakfast

also the breakfast options were nice, though the service was slow

location pool staff

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising sun

cozy, cheap, good pool, amazing location, super kind and helpful staff

swimming pool, sauna, jacuzzi, free water

pool was honestly too cold for swimming but not much they can do about that

pool a bit dirty

i loved the pool, the staff and the food at the

i stayed in the beautiful new a frame with pool

d my room next to pool), wifi was sometimes a bit too weak or lost.

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

area which we weren't aware of, and on one of the days there wasn't enough beds/seats around the pool for everyone to sit on

all that said--if you are looking for some luxurious/comfortable grounds, a nice pool, beautiful view, and a totally flat area

roof broke, a bit to rustique. pool not clean

was no mini bar no english speaking front desk agent the restaurant did not serve drinks the pool was dirty no toilet paper in the common bathrooms only one roll of toilet paper in the room

hotel has a beautiful view, pool, and gardens

no tv or anything for the price of the room i pay, i feel the room have nothing special, the pool was no clean at all and the restaurant have hours for service, an example its they don't serve

wifi was great for taking

the wifi works well

breakfast buffet is lovely but choices could be bigger. wifi is not the best.

the room service

no wifi in the rooms

the pool could use an update. it wasn’t very inviting to swim in.

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

the pool is nice but it's pretty small and not many sun loungers

the pool and jacuzzi very clean

steps away from the pool, jacuzzi, restaurant, etc

the ‘pool’ is alot smaller than it looks in photos

pool area and private beach were great

the pool on the other hand needs more cleaning and care, we didn’t use it because of it

has a pool table and table tennis too

the pool area was clean and restaurant had good options

closes maybe

hotel, central location, nice pool, good breakfast, good breakfast, nice and helpful staf

is a pool at the property, so there can be some noise coming from it during the day

pool was excellent

are nice and clean, pool is big and clean

i looked forward to coming home each night and relaxing in the pool and room

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

room was beautiful and we had a good time at the pool

they also have a nice heated pool

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

the property lacks a pool.

everything but the pool need to have reservation to be use . thays is what they said.

the location and the swimming pool

the property is lovely the pool is great.

and i will have to come back to try the warm pool, as well as trying to spend time in each hammock

the pool was clean and enjoyable

the beautiful pool was an amazing amenity since the lake didn t seem to be that swimable

the spectacular lake and mountain views and the luscious gardens set with a solar panel for the pool and veg garden for the organically homegrown food

nice pool

the grounds are very pretty, lake view from the restaurant, the pool was nice, and we used the free kayaks which really added to our experience

the guatemalan breakfast was great for me but a bit more variety would be useful

the breakfast wasn't brilliant. there are local cafes with better options.

not big breakfast but more than enough

the only problem is the parking lot, is really difficult to enter

the parking lot is very small and difficult to park if you have a big vehicle or family van

is an older hotel, the pool is not heated, parking is a nightmare, room service and restaurant hours are limited, bar

i liked the seating areas through the hotel, and the swimming pool was very nice

the pool was so cold, it was so bad for us

room 310 was in front of the pool area, but it serves as a party salon

is an older hotel, the pool is not heated, parking is a nightmare, room service and restaurant hours are limited, bar

breakfast was delicious

nice pool and gardens

lovely hotel with large inner garden good location nice view on lake from pool and restaurant

pool w/slide

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a fantastic slide too

the pool didn t seem nice to me

pool was constantly dirty, my kids were not able to enjoy it

pool was dirty and not used

the pool was unusable, dirty and probably unhealthy

pool was not available which is why i booked

there was no fridge even not in lobby and also swimming pool is not real fyi

nice pool

the food, the view, the lake, the pool, basically everything!

the pool area was really nice and we reserved a slot at the hot tub during our last night

view as great, pool, restaurant.

pool was a plus to relax in the morning before heading out to explore

the pool had great views of the lake

the gardens are lovely and the small infinity pool was a nice bonus for us

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

their is no eco pool

have loved to use the pool but it was pretty cold

pm is too early.

charming library type bar with fireplace and great pool with infinity hot tub

fabulous views of the lake and surrounding volcanoes from our balcony and the pool area

location is breathtaking as are the gardens and wonderful pool area

gorgeous pool

the hotel was located near the main port and the pool was lovely

and gym sessions, good bar and pool, with excellent music

the pool was very crowded they give swimming lessons there

the outdoors area is very well setup, with a pool and lots of chairs and tables to sit around and relax

surroundings, great coworking, stable internet connection, lots of sitting areas, swimming pool, games, books, cinema, events