pool was dirty. didnt feel comfortable in it, but the hot tub was awesome.

was stinging my and the

i loved the pool area, very clean but chloride was a lttle strong in the jacuzzi

pool the cleanliness of the rooms the breakfast is good the staff is amazing they are 10 across the

location, happy hour, pool area,

love room spa so relaxing

pool was closed

breakfast was great! love the omelet bar the pool area room was clean.

the pool, fitness center, cantina and restaurant/bar made it easy to stay in

the pool closed at a certain time.

it has an indoor pool, a gym, a complimentary cocktail hour and amazing breakfast

little outdated and the pool was freezing

the kids enjoyed the pool. the bed was very comfortable.

pool was closed

just wish the pool was open

the pool was closed

good pool

i enjoy everything but i think the pool should have longer hours.

the indoor pool

the pool is wonderful my kids love it a lot of chlorine but it's just amazing i just love this

no outside pool

staff was friendly and room was clean. the pool was nice also.

the pool was nice and the breakfast was good as well

i enjoy the bed and the breakfast and pool

i like everything i wish it was a pool inside as well :(

breakfast and the pool was outstanding

no breakfast, hotel restaurant was closed and so was the pool.

decrease in availability of amenities like pool and bistro.

the pool was dirty

need to take care more about the swimming pool someone pooped in there and nobody clean it

pool area was amazing

advertised an indoor pool and when we arrived it was closed for maintenance

no outside pool

will stay again soon rooms clean; desk clerk were nice and polite love the jacuzzi hot tobs and pool

very comfortable, good breakfast and the pool was warmed!

enjoyed the indoor pool, the beds were comfortable and the staff was wonderful

not enough ventilation in pool area - room was like a chlorinated steam room

i didn't like that you had to schedule pool time

the pool was freezing!

there were no other significant issues, i believe the pool's chlorine level was excessively high

no fault of there’s....no pool, gym, or good breakfast...thank you corona virus

pool little small

didn't like that it was much info given about the hotel like when the pool closes or where it was located, trash cans, times the doors need a key to get back in, or time

pool, cleanliness, friendly and helpful staff

pool closing time

great value including indoor pool, gym, and breakfast easy to locate off 64

thought the temperature of the pool should have been a bit more warmer

i loved the why the room was set up and the indoor pool

tea/coffee not available when we arrived; pool hours

that the pool isn’t open yet

for example, my 12 yr old child was leaving the pool area at approximately 9pm, headed to our room, and this staff member scolded my son about

the staff is very friendly. the whirl pool room was spacious and very clean.

no pool but beach is nearby and had jacuzzi in room.

there was no pool and no breakfast

the hot tub/whirl pool was extremely dirty as well as the tub/shower.

all ice machines out of order, no stove, laundry out of order

was miss features advertised, no spa, indoor pool, or gym

staff was very inviting and to mention that the outdoor pool was closed at our location when we first got there

it shares a very small pool with the neighboring hotel and was full everyday and night (only accommodating roughly 10

the double bedrooms, full kitchen and living room area.

breakfast is not long enough

the pool was not open

them feel right at home and interacted with them many times they want to come back they loved the pool we slept very well and always felt welcome thank you pamela room

the pool and the other entertainment that they had

the pool water & pool atea was was too cold

additionally the use of the outdoor pool at the next door hotel was perfect along with the indoor pool at this hotel

private beach and pool was so clean

we had a private beach and pool and the staff was wonderful.

great price awesome pool right on the beach

due corvid-19 the pool was closed and no breakfast

sadly the pool was not open, i can understand the reasons and flys in the room ,

i loved the indoor swimming pool and the cleanliness of the room.

) and the pool needs the chemicals checked (you can smell the chlorine- means people are peeing in

loved the heated indoor pool as well as the lounge area

pool was excellent

restaurant on site, clean pool

kept charging unnecessary charges and no use of swimming pool or gym.

expensive breakfast for a family with kids

breakfast room service

gym was not impressive - just a few treadmills and free weights

there was an on site gym, free parking, and free wifi

breakfast and gym

all of breakfast wasn’t fully available thru the breakfast hours

breakfasts were good. the hotel staff was friendly.

everything was great except for breakfast

pool, gym, and breakfast

we paid for some amenities such as the bar and pool, and they were not available.

small pool

the pool and the hot tub. it was nice and quiet, and calm.

the entire stay loved the pool perfect temperature loved the hot tub

pool could be warmer, and hot tub could be a little cleaner.

we killed at least 6 roaches some knobs on the spa tub were broken only hand soap was provided towels and sheets did not smell clean, smelled very

bugs, how the spa look, how loud neighbors are

the spa in room,able to walk instead of driving to local bar,steak house,etc,ect

liked the layout and the spa tub was nice

the tv was okay and the continental breakfast was convenient for coffee drinkers

the pool area had a smell

location,indoor pool, very spacious and clean room, the hot breakfast bar was all good

also, the pool area needed some attention

let my children stay in the pool after they closed since we checked in late

the fact that the pool is closed even though it was indoor but i understand that might be due to the virus at the

easy location, pool, parking & a great buffet breakfast.

the pool was exceptionally clean

the hot tub an pool gave us plenty of towels

they was clean and had a pool

everything!! swimming pool!!

room was spacious and clean, and the pool was clean and a comfortable temperature.

room was clean ,staff was friendly ,pool was great ,nice tv

the pool!!!!!! the rooms look great n are comfortable

they have a indoor pool that's open and a fitness area with exercise equipment

had 7 kids enjoying the heck out of the pool

swimming pool area was freezing so it was very uncomfortable to get in and out of the pool

my kids had a ball in the pool

it would have been nice to allow the pool area to stay open longer .

pool & spa was closed

pool had been closed, they just got it up and running but the temp was to cold for an indoor pool

also liked the pantry, board games, and location of the outdoor pool

no indoor pool

first smelled of cigarette smoke--even though ads said completely non smoking hotel couldn't use pool and was not

very friendly staff, close to many attractions and very nice (but small) pool.

the walls are thin and the pool needed alittle cleaning

the pool area need some attention but really enjoyed it

pool was a bit small. laundry was a bit expensive for the size of the machine

the pool area needs a little attention

nice lobby, indoor heated pool/spa was relaxing, comfortable beds.

the pool was a nice and clean

wonderful breakfast nice pool/jacuzzi

i love the stay it was very much needed. and i love the jacuzzi and the pool.

bed was very comfortable. really enjoyed the pool and hot tub.

i wish the hot tub was working, however; we used the pool and it was great

the whirl pool, regular pool and free breakfast are a great plus

small indoor pool

also demon hosted a kids sleepover so pool area was very noisy and no adults but myself

wish that the pool could have been cleaner and a little warmer

i wish there was a outdoor pool that's it.

unfortunately we didn t use the pool..

staff was the friendliest ever. super clean including the pool.

pool seemed adequate but i didn t go swimming

the pool area was nice, however, the water was cloudy.

the staff constantly went above and beyond and the pool was clean

i did not likes the face there was shower in the pool area.

just didn’t have pool open i think it was under maintenance or something

the pool and the room size

i enjoyed the pool most.

pool was closed

thats the pool room was just as cold as it was outside snowing

and the pool refreshing

the swimming pool was a little small

pool was doing maintenance and the previous night when i asked about the pool being opened, no one

pool was clean and nice lounge chairs

the pool

i loved the cleanliness, the staff was great and my children love the pool and the breakfast.

i like that it has a pool, close to hospital and many restaurants, stores, gas stations

the room was quiet, we had a view of the swimming pool, and the beds were very comfortable.

we had to go to a dufferent hotel to go swimming because the pool wasn’t

pool was not clean

have liked more separation of the living space/kitchenette from the sleeping area

minor item: the restroom near the breakfast/lobby area was completely out of toilet paper in both stalls and there were no back-up

d staff).

bed was comfortable, room was clean, breakfast was good enough

great customer service, cleanliness, and breakfast

doesn't have indoor pool or spa

indoor pool

that the pool is not open a lil longer.

pool for my family and the location

nothing really, just wish the pool was inside. but thats just what it is so it s cool.

the pool was over crowded. but not a big deal.

room and bathroom were beautiful so clean the staff was so nice and my kids enjoyed the pool

the heated pool

pool was closed due to current pandemic.

pool was warm and suitable for my kids

room was decent for the price, nice size. late check out was great.

i liked the late check out i also felt like it was decently cleaned

i like the space and that it had a kitchen and everything in it

location & price, allowed a early check in! staff was friendly & helpful.

pool was closed.

the pool looked awesome but was not open

we were disappointed the pool was closed but these things happen.

pool was closed. kids were disappointed.

they still have pool closed

parking and i wasn’t able to get in the pool

the pool an hot tub were just enough for the kids (ages 3 &

convenient to va beach. property had gym, indoor pool

i paid full price and the pool and spa was closed

the rooms were very spacious and comfortable! loved relaxing in the hot tub and pool!

the bar and pool tables were good and the food on the bar menu was good

we were here 3 nights 4 days and the pool was closed the whole time!

the rooms were very spacious and clean. the pool was huge!!

don’t have a pool view like description stated

loved how big and clean the pool was!

pool

i love the fact that the pool stayed open to 10am

everything! breakfast, staff, pool, location

i didn't go to the indoor heated pool. was to busy sleeping like a baby in the kings suite.

the pool was open and warm the room was

the breakfast and room itself were wonderful

great breakfast. food was hot and plentiful. room was quiet and comfortable.

location, breakfast, and staff.

staff was personable and especially the ladies in charge of serving breakfast

fitness room could have been a bit bigger with more equipment

i would maybe add a jucuzzi and make the pool a little deeper if thats possible

shower the pool when it was warm

poor interior for fitness center and no shower in swimming pool side

loved the pool

the restaurants closed so early and we couldn't get in the pool area

pool was not heated.

probably fixed by now lol indoor pool is small, but heated

pool wasn't open the first night but i was told when i checked in.

the best part may have been the pool and the pools rooftop views of the elizabeth river

views- indoor pool. restaurant in the building.

ths hot tub and pool

i liked the idea that they had an indoor pool and hot tub.

need larger tv and a window that open to let the chlorine smell out in pool room

pool was very relaxing

that i was to busy to enjoy the pool and hot tub!! also a little about having to pay to park ...

nice pool, lobby, location for my needs, clean

nice swimming pool

hotel exceeded star rating. there was a gym and pool and validated parking. waterfront as well.

pool facility needs work

the pool was relaxing

staff was friendly, restaurant was very good and the pool was perfect

the pool was much smaller than i expected.

my granddaughter and i enjoyed the whole stay, the room, balcony view, nature, boats and the pool

pool was clean, plenty of towels

there is no bar or waiter for drinks at the pool.

pool closed

booked this hotel because it had a pool

the pool was cloudy so we did not get in it

under construction no pool available

loved the indoor pool area, i enjoyed having a desk in the room to answer emails and get work done

the comfortable room & pool

looking out @ the water ,pool, gym and walking around outside & the bar

not everything was open.like the pool hottub or dining room because of the virus

there was so much to do i never make it to the hotel pool lol but i don't regret a thing i shall return to the renaissance lakefront hotel again matter

the pool wasn't available for use but no big deal...the beach is only a few minutes away!!