the heated pool was really heated and was at a good temperature

i wish i had brought my swim suit because the pool and spa looked awesome

everything was great except the pool & hot tub were down

pool was closed! awwwwww

swimming pool and whirlpool are working, it made our stay more fun

the only thing is the pool is small but clean !!! the breakfast is very good ud83dudc4c

pool small

was extremely hot as if the air conditioning wasn’t working ( hallways, elevator ,dining room , pool area this made for a miserable stay as the only place to stay was your

was nice the breakfast was good the pool my kids loved

small pool

the hotel was clean and the children enjoyed the indoor pool

i think the pool could be 24 hours

breakfast,, pool, cleanliness, staff and i felt safe.

no indoor pool

the pool can get a little crowded

the bar , pool and exercise room were all comfortable

pool

and also the pool

restaurant bar pool

we had a time at the pool as well

amazing real breakfast foods, amazing staff, pool table was fun

the suite was spacious and the beds were so comfortable. great location with a nice indoor pool.

hotel especially the lobby it smelled so good and the breakfast was a 20/20 and my son loved the pool

had to really be nit picky to find something i didn’t like, so i wish the pool hours were longer and didn’t close at 10 pm

the pool was clean and the eating area was clean and staff is friendly

only thing i didn't like was the pool was outside & we didn't get in due to the cold weather but other than that this hotel has

many options visitors had we were even able to use their grill by the pool

there is a beautiful outside courtyard by the pool which my husband and i ate our breakfast outside

the pool

pool was very clean and offered ample seating

the breakfast could have been a little better. the pool area could have been a little cleaner.

the indoor pool

i stayed doing covid-19 no swimming pool, gym or breakfast understandable

clean, the staff is always ready to help with anything you need, and the pool was alot of fun

the pool

i like to go to the pool and hot tub inside the hotel, but in this one, they don't have

staff said pool was closed. no room cleaning. room smelled bad.

liked everything about the hotel but the pool was a little small but overall the was awesome

we also did not know the pool was not able to be used until we got here and that is something that should be on the website

the location, the rooms, the pool, and the breakfast were everything we hoped for to make the beginning of our vacation a

pool was closed but we didn't mind

was no breakfast offered because of covid-19 and there was no pool which was suppose to be open, but it was not

pool access but they did make up for it by having us use next doors pool

the pool wasn t working even tho we could use the pool at the hotel next door, it was still a

pool was closed so we had to walk to neighbor hotel and use the indoor pool and our kitchen had

was no access to a pool

was a group for very noicey kids in the pool until about 9:30

didn t have a pool

the pool was amazing, haven't tried the breakfast yet, it will be soon.

when i'm outside the pool is awesome

i wish the pool was open so my kids could go swimming

indoor pool was stated as out of order, so didn’t look for it, but kids would have loved tgat

they have an indoor pool and spa, free laundry services for guests, grills and fire pits

ad no pool was open or hottube they were closed that was my main reason for booking

room was big and spacious very clean great sleep and great breakfast inside pool and spa laundry

thy closed the pool down due to the storm outside and it was an indoor pool

the fact that the pool was closed but that is due to the virus

the pool was great! beds were comfortable. room was quiet.

pool hours,

we really enjoyed the pool but the overall hotel was excellant ,next stay we gonna get the suite

the pool was great

nice pool, comfortable beds, great room lighting and everything was clean and well maintained

it is new! nice pool, good breakfast !

pool breakfast approachable staff cleanliness

it was too chilly yet for the pool but it looked nice, clean, well-maintained

very quiet and has plenty of things to do close to the hotel, and they have good amenities, gym , pool and a great breakfast ud83dude00

open the pool

pool was open team was very friendly

the bed was comfortable indoor pool breakfast

the pool was indoor and the rooms were clean and nice

not everything was open.like the pool hottub or dining room because of the virus

to covid restrictions, the pool wasn't available

there was so much to do i never make it to the hotel pool lol but i don't regret a thing i shall return to the renaissance lakefront hotel again matter

pool not being open but i understand

the comfortable room & pool

pool was not opened.

self parking was too far from hotel. no notice of pool closing. elevator issues

pool facility needs work

my room was nice. liked the pool

the drain in the bath tub was not working well so the water pooled a lot while showering.

probably fixed by now lol indoor pool is small, but heated

the pool area had a great view over the river and we would escape there to read and drink morning

pool wasn't open the first night but i was told when i checked in.

hated that the pool was not in service & the jacuzzi...

pool was not heated.

beautiful hotel. very clean. pool was awesome.

loved the pool

i would maybe add a jucuzzi and make the pool a little deeper if thats possible

lounges, bars,pool, food, air conditioning and beautiful views

shower the pool when it was warm

i liked the idea that they had an indoor pool and hot tub.

was great other than the fact we wasnt aware that tye gym and pool was closed during checkin

we loved the pool and being able to walk around the town

pool was very relaxing

i should've been told the pool was closed before i checked in and the fire pit wasn't working

pool area is clean and we'll maintained

the room was huge and comfortable and the pool and jacuzzi was amazing

quaint quiet and historic. 3rd floor room window view of pool and lake is unique and peaceful.

loved the grounds the upkeep the rooms the pool the different places to relax outside loved the whole

very nice grounds and pool. comfortable rooms too.

i paid full price and the pool and spa was closed

parking and i wasn’t able to get in the pool

don't like the fact that soon as i checked in the room was hot and muggy, also the swimming pool looked filthy

comfortable, good location, decent price, pool & hot tub

the pool an hot tub were just enough for the kids (ages 3 &

didn't like that the pool closes at 7pm!! why so early?!

the rooms were very spacious and clean. the pool was huge!!

don’t have a pool view like description stated

we were here 3 nights 4 days and the pool was closed the whole time!

beautiful decor on inside, the pool is huge.

the pool was not as clean but since i don’t use it i didn’t mind.

pool was not very warm

just wish the pool was bigger in order to have a kiddie pool.

the time we walked in,staff was helpful and friendly, breakfast was amazing,pool was a big hit for my family,thank you so much

pool was clean

i enjoyed everthing, the pool, bed, surroundings was great.

very good breakfast, good accommodation, nice pool

the rooms were clean and roomy and there is swimming pool as

pool was closed

pool wasn’t ready( but it was april)

it was a water bug in the pool but the pool area has alot of water so it make sense.

the indoor pool, the breakfast and the bed was the highlights of the hotel

it snowed this week and it was super nice to have access to the indoor pool especially with the cold weather

staff, cleanliness, staff keeping up with traffic from the pool area mopping up the floors instantly and placing caution wet floor signs

i didn't like that the pool was not open, the weight room was empty and dno breakfast was served

i just can’t wait to say that again because during the summertime i want to get out of the pool and have a great time but right now the facility and the service is

clean, and the pool was awesome!

pool was nice staff was nice

close to the pool

pool hours

the pool was a nice feature as well

pool and front disk was great

we booked the hotel we called and asked if the pool would be open this weekend

very clean and comfortable. pool was great for my children.

we were surprised by the size of the pool and had a nice time relaxing out in the sun before our concert

the bathroom and the pool outside looked newly renovated

the pool area was very relaxing and comforting to sit around as well as the seating area when i would

pool had just opened and was a little dirty.

pool area was nice and parking was easy

clean room , clean linens and pillows evan the pool was really clean

i also enjoyed the pool for the most part

we were still able to use the pool by reservation

free breakfast, pool

surface of swimming pool needs cleaning

also demon hosted a kids sleepover so pool area was very noisy and no adults but myself

unfortunately the i door pool was not open.

and the pool was great

clean, rooms big, nice heated pool and jacuzzi

for really was great breakfast and pool with jakuzza

the pool looked nice, but i didn't have a chance to go in

nothing besides the pool water being so cold to swim in. but nothing else

clean, newly remodeled, good breakfast bar. friendly, courteous staff. laundry room, gym, pool.

pool area -not inviting

the pool close to early

breakfast and pool are were nice

pool is great but lots of kids usually in it

staff was wonderful my king size bed was comfortable i was right in front of the pool breakfast was good stayed for 3 nights and every morning by 10 housekeeping had clean towels

courteous,knowledgeable staff,overall clean,comfortable rooms,great,well maintained pool,very enjoyable,restful stay

we everything was fine just expected a bigger pool

pool was sparkling clean

the size of the pool

they also have a pool

i asked for towels in pool room and i did not know it open 9:00 a

the pool is in the front with clear windows; a partial privacy/frosted windows (halfway up from ground

the location of our room was great by the pool and the lot were parked, down the hall from the lobby

everything was there that we needed..restaurant, pool etc

pool area was open and clean

2 pools, clean rooms, quiet hallways at night and warm cookies.

loved this hotel, the lobby was beautiful and clean, the room was cozy, and they have 2 pools and my kids loved it

warmer pool

nice staff, clean room and pool. yummy breakfast with a lot of options. liked the hotel a lot.

--- dollars , indoor pool and hot breakfast and sliced fruit it was a great bargain

the pool

pool was cold ,even though the signs said it was heated

everything breakfast pool clean

the breakfast was great along with all the staff

the breakfast and room itself were wonderful

fitness room was small as well and only 2 of the 3 machines were working

room, the size of the room, the shower, the continental breakfast, the indoor pool and the fitness room

great breakfast. food was hot and plentiful. room was quiet and comfortable.

don t like that they won t service room and pool wasn t opened

my children enjoyed the pool as well

didn t like the fact that the pool and free breakfast had zero acces

pool was green and the ph balance was very high!

the hotel lobby offered extras, exceptional food, staff was very friendly n so helpful gym n pool looked great, was very clean all over, the room was quiet, very clean, n the bed was very

the indoor pool was way to cold and that was a big reason we choose to stay.

we enjoyed the heated swimming pool with our 4 years old daughter

the pool area was super clean and there was always towels on hand

front desk very friendly and amenities like gym and pool were impeccable

like a home away from home experience with breakfast, gym, tennis and basketball courts, swimming pool, full bathroom, full kitchen and superior staff

swimming pool and breakfast

kids loved the pool they didn’t have to slowly slide in the water from it being cold it was just right breakfast

the pool was excellent and the room very cleaned. the breakfast was wonderful as well.

the pool was dirty

the pool was close to the room

the gym equipment was broken the pool was down from the time i got there til the time we left which

very good breakfast. airport shuttle service was perfect.

yes. the people at the front desk were nice as well as the shuttle bus driver.

pleasant staff breakfast bar location perfect

clean, comfortable and great breakfast.

near norfolk premium outlet, available room with washing machines and dryers for free, swimmig pool, fitness, friendly and helpfull staff, breakfast available for free, thanks a

i liked the rooms and kitchen.

breakfast was very good with frittata, 2 types of sausages, nice biscuits

norfolk premium outlet, available room with washing machines and dryers for free, swimmig pool, fitness, friendly and helpfull staff, breakfast available for free, thanks a

vegetable missing at breakfast

the laundry room was out of order so because i could not get housekeeping to exchange my sheets i ended

the laundry facility was a good addition

had laundry room on site.

laundry

like the front desk associate she was kind enough to allow an early check in

i didnt like the point they didnt have a pool

the pool was not heated therefore was unusable

the pool was cloudy so we did not get in it

pool closed

under construction no pool available

pool was a little smaller than expected, and the water could have been warmer

pool heater wasn't working so very cold but pool was nice didn't have a chair for the shower/tub

great location, clean, feel safe, nice pool, friendly staff

small pool

to va i loved the hospitality and the front desk staff was amazing, the only downside is that the pool is little an there isn’t a hot tub but overall the beds are wonderful in the room was

easy location, pool, parking & a great buffet breakfast.

everything!! swimming pool!!

the hot tub an pool gave us plenty of towels

the pool was clean

indoor pool

everything pool was open breakfast was okay and staff was very friendly

one issue myself as well as a another guest noticed the pool room was warm but pool was very cold

the indoor pool wasn't heated, but it was a nice pool, clean and pool towels provided

the pool wasn't heated so didn't stay long in the pool. but the pool area was nice and clean.

indoor pool was to coldud83dude12

anniversary trip was a mess they advertise 7 miles away from beach it was 29 min, the advertised pool no pool, there complimentary breakfast was nothing but muffins and fruit, the manager was rude

pool, the building was in process of being painted and reconstructed, no ice machine or anything on

not good , no pool, misdirected from your services.

almost 200 for a room that's crazy there's no pool here nothing that makes no sense and it's a drug infested hotel that

i like the location of it. plus y all had a pool.

do to covid the pool was closed

there were no dining options in the hotel and the pool was closed

pool was not heated very well

pool was closed and there isnt really any way for guest to know this ahead of time

i wish the pool was open

pool was cloudy

closing of the pool which was the main reasons we chose that hotel..

pool had air conditioner running, and the temperature outside was 40

the pool and bar was nice

the room was very clean and comfortable. the children enjoyed the pool.

they were not serving any, very disappointed ud83dude14 and then to find out that there s no pool very disappointing which clearly says swimming pool

i didn't like that the hotel didn't have a pool.

no pool

a pool wouldve been sweet but it lacked nothing otherwise.

i didn't like that the pool wasn't inside of the hotel

no diving board at pool.

the pool ,restaurants, the staff

and the pool was nice and clean as well

good clean hotel, stall was professional, the pool is great

great pool, comfortable beds, clean rooms and facilities, fast service, great

i loved it pool bar breakfast very clean wonderful staff

the pool is very small and limited seating but my kids had fun swimming in it anyway

small pool

indoor pool

the pool was very, very chlorinated.

we also enjoyed the pool

the pool was clean, the courtyard was clean

we didn’t use the gym but the kids all had fun in the indoor pool

pool had a handicap pool sit

the indoor pool was nice for some relaxation

daughter left a shirt by the pool not one could give us an answer for two days if anyone had find the shirt my daughter was

the pool was a big hit with my 5 year old grandson

room was very clean. good neighborhood. pool was nice.

matter what time of the day or night, there were always too many people in the pool at one time

pool area could use an upgrade and gym window frames cleaned

our tub was a little broke & the pool was super warm & not that clean

pool closing too early

perfect location great customer service breakfast was awesome the pool

the pool acess and the environment!

the pool & free breakfast

really good place clean and comfy good location and staff is great 24 bar and pool so cool

the pool should open when all other amenities open

location for pool and found out on arrival that pool was closed

lift isn?t working.limited number of pool and room towels

no outdoor pool

pool was nice and clean, although there were some rowdy children that took up most of the space

pool water temperature was too cold

much chlorine in the pool made it hard to breathe in the pool room

property was very clean with a nice pool and work out room

only thing that could've been better was, maybe another set off elevators or outside pool

wonderful breakfast nice pool/jacuzzi

pool closed.....chlorine pool???

due to covid-19 restrictions pool and gym area was close

the pool water smelled like hair grease and was clearly not properly maintained.

bed was very comfortable. really enjoyed the pool and hot tub.

pool was dirty

that the purpose of me booking for the indoor pool, that should be mentioned when ppl book!

i was uncomfortable on first floor - near fitness center and pool but no problems

pool was extremely cold

hotel was beautiful, room was huge, and pool was nice and clean