there is no bar or waiter for drinks at the pool.

my granddaughter and i enjoyed the whole stay, the room, balcony view, nature, boats and the pool

the pool was much smaller than i expected.

pool was clean, plenty of towels

staff was friendly, restaurant was very good and the pool was perfect

that the pool has short hours.

we were disappointed the pool was closed but these things happen.

pool was closed. kids were disappointed.

pool was not open

pool was closed.

room was decent for the price, nice size. late check out was great.

location & price, allowed a early check in! staff was friendly & helpful.

i liked the late check out i also felt like it was decently cleaned

i like the space and that it had a kitchen and everything in it

i loved the pool table

clean rooms , clean and clear pool

friendly staff, grandaddaughters loved the nice warm pool (to us anything abone70 or so is not very refreshing

i guess because everyone walks in with wet dripping clothes coming from the pool

pool table was a plus

not connected to the pool and restaurants

close to the pool and spa was also nice

love the room, lazy river, pool, transportation, helpful staff, atmosphere, scenic views and location

the pool is great, food is good. right next to busch gardens and the james river

website and handouts from the resort state all pools are open until 9, but our favorite pool with the lazy river closed at 8 every night we stayed

the rooms are so unique, the pool so peaceful and the dinner and dessert were exquisite

the pool was quite nice in the evening and we never saw another person

maybe only keep the pool deck a bit cleaner from the natural environment.

the pool wasn’t available the weekend we stayed but there was plenty of other things to do.

nice breakfast and pool

pool was closed due to current pandemic.

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

the heated pool

the pool the staff

pool and work out room. cable picture quality very good. several good restaurants near by.

my daughter loved the pool and i was impressed with how clean it was

it was not mentioned that the pool was closed

indoor pool

i didn't go to the indoor heated pool. was to busy sleeping like a baby in the kings suite.

that the pool closes at 10.

pool was doing maintenance and the previous night when i asked about the pool being opened, no one

and the pool refreshing

the kids had fun at the pool, which was well maintained

pool was clean and nice lounge chairs

the pool

it is clean and fairly priced, the rooms have a full kitchen and plenty of living room space

minor item: the restroom near the breakfast/lobby area was completely out of toilet paper in both stalls and there were no back-up

the full kitchen is great with a full size fridge

you wanted a waffle for breakfast you had to wait in a long line

the kids loved the pool.

the outdoor pool was a plus for the kids

i loved the cleanliness, the staff was great and my children love the pool and the breakfast.

pool was clean and even had water toys for the kids

pool was not clean

i like that it has a pool, close to hospital and many restaurants, stores, gas stations

nice room, bed was comfortable, nice pool, staff was friendly

indoor pool

pool for my family and the location

i didn t have an indoor pool

pool opening only at 10am

i loved the amenities the pool and gym was awesome

it was freezing outside and, well, so was the pool's water, too cold to swim in but i did walk in the pool

the pool, the clean fresh smell, staff, and overall atmosphere.

there is also a very nice pool

indoor/outdoor pool was not heated.

the spa tub

no breakfast

i did not have breakfast. location is close to my event.

no ice or breakfast!

it said on their site it had complimentary breakfast but the 3 times i went up to check it out the area was closed ( i tried 3 different times

indoor pool room had a very strong chlorine odor which would not have pleasant for me to swim in

very nice pool to swim and relax at

the pool area remain open to 10pm

great pool to swim

great location to busch gardens. friendly staff. awesome pool for the kids.

room was spacious and clean, and the pool was clean and a comfortable temperature.

room was clean ,staff was friendly ,pool was great ,nice tv

they have a indoor pool that's open and a fitness area with exercise equipment

everything was perfect the pool could be a little hotter

they had free breakfast and indoor pool.

we had a blast in the pool and the front desk staff, were exceptional

was clean check in was an easy and even thought it rained the kids still had plenty to do at the pool can't wait to go back and try the other

i can understand the outdoor pool being closed for the season until memorial day but it didn't make sense to me that the coffee

quality of outdoor swimming pool was quite dirty

great place, nice pool, spacious rooms

free breakfast thas nice. love the pool

the pool had plenty of seating during our stay and the parking was plentiful

the pool opened late because someone forgot to unlock it

i would have liked an indoor pool

the bed was very comfortable and relaxing, the pool was also cleaned and ready for swimming.

the pool was kept clean

little motel, family friendly, very clean room, great pool, and good location that was within a few miles of william and mary and all the attractions

just an over really decent place for the price. super value in my book. nice pool too.

the pool was very nice and the rooms are comfortable and clean.

the staff was excellent. the pool was great. the facility was very clean

there were kids running up and down the hall, smoking and being loud

for room service to have them clean my room since i was staying there they said all we can do was give

gentleman at the front desk was very nice and moved our room but, our new room was next to some kids parting in their room

expensive breakfast for a family with kids

room service wasn t the best

pools are lovely

inside pool was open yet outside wasn’t

restrictions on the services made it near impossible to enjoy spa, pool, gym and restaurants on site

stayed there less than 24 hours visiting the college but have stayed there before and the pool and exercise facilities across the street are very nice

the hotel has wonderful amenities like the pool and gym

pool was a bit small. laundry was a bit expensive for the size of the machine

pool was too small

the pool area need some attention but really enjoyed it

just pool needs some attention

nice lobby, indoor heated pool/spa was relaxing, comfortable beds.

didn't like that they made the pool so complicated to get into

along the entire path from the pool to this hotel would be terrific

my kids loved the pool, and the grounds were well maintained and enjoyable to wander through

took advantage of great outdoor pool by the inn

we also were able to use the pool and spa at adjoining property which was

great location, spa, dining, and fitness were top notch. outdoor pool is fantastic.

comfort and space of the bedroom, excellent foods, pool to relax in, friendly front door

pool was too far from the inn

pool is out of the building and not accessible to the guest when there is a group class is going on

the indoor pool needs to be updated. feels like a ymca but it is adequate for lap swimming.

clean, nice pool, helpful friendly staff, great breakfast options, good for kids

pool was open- and they had

the staff constantly went above and beyond and the pool was clean

pool is super clean, staff is super friendly there was a pretty good selection for breakfast

the pool area was nice, however, the water was cloudy.

wish we'd had time to take advantage of the pool at the inn, a nice perk (although it's about 3-4 blocks distance away, behind the cw inn)

enjoyed taking advantage of as many of the amenities as possible, including an afternoon at the pool

the pool was nice on a hot day

no internet at all, no breakfast and pool very far from the room

i did appreciate the manager who walked me to the bar at the golf course area

the front desk lady was really nice and her “auntie” showed me around the cool layout of the pool and hotel

the pool was nice

no waffle maker at this best western location. indoor pool closes early for me.

inside pool was not heated.

pool was a very good size and heated for great swims to end busy days

the cabana at the outdoor pool was never open for business.

wonderful pool and pickleball courts

room was a good size everything was so nice and clean we did not have time to go to the pool we, but it looked nice

the pool areas, especially the outdoor pool. beautiful and easy to walk in.

the resort is quiet. pool and resort area were fabulous! very user friendly to senior guests.

i was given a room on the 6th floor and had a nice view of the pool

the pool looked nice, and the quiet location could make this a good value for a multi-night family stay

no indoor pool ud83eudee4

the pool is outdoor and open during the summer, so this is a tease otherwise

the pool was great but the bugs were bad at times. not a lot you can do when pool is outside.

very clean hotel with amazingly helpful staff. it also had a great big heated pool.

that everyone was friendly and had a restaurant and pool

a great room and no noise even though it was a weekend pool with great but needs staff to keep up

enjoy the pool and the restaurant in the hotel is very nice

) and the pool needs the chemicals checked (you can smell the chlorine- means people are peeing in

the walls are thin and the pool needed alittle cleaning

also liked the pantry, board games, and location of the outdoor pool

pool and outside sitting areas could use updating.

first smelled of cigarette smoke--even though ads said completely non smoking hotel couldn't use pool and was not

very friendly staff, close to many attractions and very nice (but small) pool.

swimming pool area was freezing so it was very uncomfortable to get in and out of the pool

pool had been closed, they just got it up and running but the temp was to cold for an indoor pool

pool & spa was closed

it would have been nice to allow the pool area to stay open longer .

my kids had a ball in the pool

equipment in the gym was not working. no jacuzzi. breakfast should have been better

breakfast was simple. it was just enough to get you started for the day.

breakfasts were good. the hotel staff was friendly.

breakfast and gym

indoor pool was extremely cold and non of the machines in the gym worked

only complaint was the pool was closed

our boys enjoyed the pool

the pool was very refreshing on hot days after sightseeing

the pool is always nice

the seasonal pool is wonderful, too

location,indoor pool, very spacious and clean room, the hot breakfast bar was all good

pool wasnt open.

gripe is the gym and pool were closed and we didn't know until check in

also, the pool area needed some attention

the room i was in was huge, the pool was clean and opens at 6am every day

location pool

is excellent for all local attractions, seasonal outdoor pool that has proper ph and chlorine levels, polite staff/friendly, safe area, clean, best price,

great pool and laundry facility

we enjoyed the pool at night with the kids after long day at the park

sparkling clean pool, felt perfect and relaxing

the pool wasn’t open

the pool area needed work

loved the fact that the indoor pool was open until 11pm

thats the pool room was just as cold as it was outside snowing

pool was closed

i liked the pool and the location. the room was also very clean.

the hotel has a heated pool, a waterslide

facilities for kids - love the pool/splash pad and playground

enjoyed pool, kids splash area, mini golf, and table tennis

heated pool was a plus

it was nice knowing i had a nice relaxing room/pool to come back to after a day of shopping

the pool changes colours! everything was very clean. large rooms and bathroom

a pretty place. pool and hot tub

everything was wonderful. staff was amazing. my family enjoy everything especially the pool.

pool was highly chlorinated and kids could not enjoy it as much

pool was a heated indoor pool

the hotel had an indoor pool which was a bonus after a very hot day walking around lovely colonial williamsburg and towels

only thing i didn't like is that i didn't have the time to get in the indoor pool

the pool was so refreshing

the indoor pool stayed opened until 11pm

quiet location, no pet fee, comfortable beds, affordable rates, big clean room, overnight concierge was great

no breakfast available

staff was friendly and the breakfast was nice

free breakfast clean rooms and great price

breakfast had great choices for someone who is a light eater

room faced the pool and because of the lights around the pool our room did not get very dark at night

a beautiful hotel with great suites. well maintained. pool was beautiful. location is perfect!

the houses are private but we could sit with other guests at the fire pit , mini golf, or pool

we enjoyed the exercise room and pool table.

the pool and jacuzzi were wonderful

heated indoor pool would be nice.

the room itself was comfortable nice and the pool was clean and the jacuzzi staff was

indoor pool

very polite, pool was wonderful, breakfast was the best

very clean, comfortable, and we loved the inside pool

indoor and outdoor pools. excellent breakfast.

they had free breakfast hours and their pool house was absolutely stunning with a jacuzzi on the side

the pools were clean and the rooms exceeded our expectations

great value for the $ grab and go breakfast and a pool!

it was off in the cut and the pool closed at 10pm everything was just perfect

the swimming pool is also nice, my daughter loved it

pool/hottub

the pool

didn t use the pool

room was very clean,new and all attractive, the spa was nicely hot, pool indoor very enjoyable

pool had a film on it and had so many chemicals that it bleached out swimsuits

wish the hotel had a hot tub for adults, but kids loved the pool!

pool was very cold

pool was cloudy and not very inviting

pool was cold and that was one of my main reasons for booking this place

i didn't have a chance to use the fitness room or pool, but they looked very nice

and the pool was heated well

we also enjoyed the pool while there

always clean, readily available staff, on site snack shops, always a pool and fitness center, the list goes on and on

pool was small

bright and cheerful decor, smart and clean inside, a great little outside pool with loungers

nice clean outdoor pool

spacious and clean with very helpful and friendly staff. good swimming pool

they also came outside to the pool area to gather the children to participate in a game show as well as made ice cream sundaes

wonderful breakfast in the morning and the pool is excellent to cool off in on a hot day

we left early, so we didn't take time to get breakfast

breakfast, advertised in online search

just waffles you make which takes time so the breakfast bar is always crowded and cramped

laundry services could be smoother and the detail cleaning could use a little more attention, but

the sheets had blood stains on them and laundry attendants go days without bringing fresh linen

building room was nice and cool and had a digital thermostat in the room plenty of room beautiful pool and workout room definitely will be coming

appreciated getting a room close to the pool, and fresh towels

pool was great but the whirlpool did not have operating jets

great breakfast top quality! nice fitness center, hot tub pool ...etc

the breakfast would have more then just cereal and bagels

they don't served hot food for breakfast.

there were not hot breakfast options like most hiltin hotels

disappointed in the breakfast. no hot items. just oatmeal, cold cereal, bagels and fruit.

continental breakfast is limited

pool and hot tub were great too

we got rained out at busch gardens, would have loved an indoor pool

separate rooms, with bathroom in each clean and large pool and hot tub washer and dryer on each floor ideal location for groceries and

location was great and the pool was wonderful

i love the pool...

pool was relaxing

pool was cold and really need a hot tub.

and it had a very nice set up but due to the covid-19 the bars and everything is close but the pool was still open and me and my family had a great

pool was out of order during the time of our stay.

no hot tub and no outdoor pool

provided free breakfast, wifi, parking and had an indoor pool

i love the pool i love the rooms i love the space and the cleaness

the pool was a bit cold but that’s not something that would stop me from going.

pool seemed to need a little bit of cleaning. hi

the pool was great! heated pool was very relaxing. love the location as well!

great location and pool and spa were great.

i never get to take full advantage of the wonderful breakfast buffet or just the beautiful pool

love that the pool is 24 hours even though the hot tub was down during our stay

the pool & jacuzzi were open without restrictions

the pool was open 24 hours! the hotel was very clean and well lit!

location, friendly staff , breakfast, kitchenette

afternoon snack kids loved it/ location

personally would have liked a little more variety in kitchenware (baking dish, more utensils)

just wish they would of had bacon one morning for breakfast

the kitchen was amazing, the sofa bed was surprisingly comfortable, the outdoor pool and whirlpool was

pool was great!

pool was great, and the billiards tables

our suite was huge and very comfortable and we loved the pool, spa, fitness center, mini golf and basketball court

closed the pools, due to lightning

had to pick something, it would be that there weren’t a lot of seating options at the leisure pool

the indoor pool isn’t warmed in the winter months too cold to get in

pool area perfect

our kids loved the pool, and the breakfast waffles were the hit of our trip!

had the weather been more sunny than cloudy when i was there i would have wanted an outdoor pool, but i thought the accommodations were just fine

didn't have any issues. would have liked a jacuzzi in the pool area.

pool water was cloudy, pool lights did not work

location was excellent pool was wonderful breakfast offered a great variety

pool area stayed open till 2am

nothing really wish the pool was open alittle later

heated pool was awesome

the pool wasn't ready they it would be ready on saturday but wasn't

pool was close to our rooms

pool would be open another hour.

i just wish it was warm so the pool could have been open ud83dude02

that lived there sat at the pool 20 hours a day smoking weed so we did not feel comfortable going down there

the property was pretty nice, we even enjoyed the outdoor pool, even though it isn't pool season, but the weather was great

pool and hot tub had too many people in it and they stayed for hours

pool was close by, loved having a washer/dryer available, spacious rooms, nice kitchen area.

indoor pool and location convenience.

i loved the jacuzzi and the comfortable beds and the pool starts open until 10pm