pool was nice and also had little cozy spots to sit pool side

pool was awesome

pool was small for indoor.

shower the pool when it was warm

the restaurants closed so early and we couldn't get in the pool area

was great other than the fact we wasnt aware that tye gym and pool was closed during checkin

ths hot tub and pool

pool towels were not well-stocked but when called they brought a few more.

pool was very relaxing

i liked the idea that they had an indoor pool and hot tub.

probably fixed by now lol indoor pool is small, but heated

the best part may have been the pool and the pools rooftop views of the elizabeth river

pool wasn't open the first night but i was told when i checked in.

views- indoor pool. restaurant in the building.

hated that the pool was not in service & the jacuzzi...

parking and i wasn’t able to get in the pool

don't like the fact that soon as i checked in the room was hot and muggy, also the swimming pool looked filthy

was great this my third time will return in july good communication good service gym and pool

the pool an hot tub were just enough for the kids (ages 3 &

i paid full price and the pool and spa was closed

pool was not opened.

nice pool, lobby, location for my needs, clean

nice swimming pool

my room was nice. liked the pool

hotel exceeded star rating. there was a gym and pool and validated parking. waterfront as well.

beautiful decor on inside, the pool is huge.

didn't like that the pool closes at 7pm!! why so early?!

loved how big and clean the pool was!

we were here 3 nights 4 days and the pool was closed the whole time!

of their way to accommodate me location to events grocery store/restaurants great right downtown pool right in

there was so much to do i never make it to the hotel pool lol but i don't regret a thing i shall return to the renaissance lakefront hotel again matter

the pool wasn't available for use but no big deal...the beach is only a few minutes away!!

the comfortable room & pool

pool was closed

not everything was open.like the pool hottub or dining room because of the virus

in the pool area there were cracks and loose tile

unfortunately we didn t use the pool..

surface of swimming pool needs cleaning

wish that the pool could have been cleaner and a little warmer

the amenities, wifi and pool

the room was huge, pool was clean, and the water was warm

honestly, nothing. perhaps the pool was a bit small, but no problems at all.

pool was ice cold, unusable

it snowed this week and it was super nice to have access to the indoor pool especially with the cold weather

very hot in the pool area and very loud. not very many pool towels. had to share with the kids.

the pool close to early

the fact that the pool was so cold and the pool room.

clean, newly remodeled, good breakfast bar. friendly, courteous staff. laundry room, gym, pool.

the pool

breakfast and pool are were nice

covid breakfast, pool not being open. understand but did miss.

the pool is in the front with clear windows; a partial privacy/frosted windows (halfway up from ground

i would rather that they have an out door pool.

the size of the pool

i asked for towels in pool room and i did not know it open 9:00 a

the pool looked nice even though it was covered, room was spacious and i like the sink was

pool is great but lots of kids usually in it

courteous,knowledgeable staff,overall clean,comfortable rooms,great,well maintained pool,very enjoyable,restful stay

we everything was fine just expected a bigger pool

the pool is closed

everything was there that we needed..restaurant, pool etc

the pool was nice

pool area was open and clean

pool was not warm at all

though the heater in the pool was not working, i loved the fact that hotel staff gave you a choice to use the other

i'll be a lot happier when we can use the pool and the workout equipment

it was nice and clean! very renovated! it has a bar, starbucks, and a pool.

don t like that they won t service room and pool wasn t opened

pool was green and the ph balance was very high!

the hotel lobby offered extras, exceptional food, staff was very friendly n so helpful gym n pool looked great, was very clean all over, the room was quiet, very clean, n the bed was very

the indoor pool was way to cold and that was a big reason we choose to stay.

warm up that pool

we enjoyed the heated swimming pool with our 4 years old daughter

like a home away from home experience with breakfast, gym, tennis and basketball courts, swimming pool, full bathroom, full kitchen and superior staff

front desk very friendly and amenities like gym and pool were impeccable

nice staff, clean room and pool. yummy breakfast with a lot of options. liked the hotel a lot.

everything breakfast pool clean

heated pool, no bacon lol

they serve hot breakfast and have an indoor pool

the pool was small, but my kids enjoyed...and it was hot in the pool area

the pool was amazing, haven't tried the breakfast yet, it will be soon.

consider inside pool

didn t have a pool

cleanliness, friendly staff, location, clean pool, quiet, great

pool was clean

thy closed the pool down due to the storm outside and it was an indoor pool

the pool and exercise room was a plus

pool towels were small

property very clean. the pool area very nice. spacious bathroom.

i wish they serve breakfast for the price.. bigger pool area.

pool breakfast approachable staff cleanliness

i wish there would have been an inside pool.

super nice ,clean, pool was great and staff was amazing.

room interior, the hotel facilities & the pool area were very modern & spacious

the pool was great

a lot of pool issues

they have an indoor pool and spa, free laundry services for guests, grills and fire pits

indoor pool was stated as out of order, so didn’t look for it, but kids would have loved tgat

i wish the pool was open so my kids could go swimming

room was big and spacious very clean great sleep and great breakfast inside pool and spa laundry

the pool was indoor and the rooms were clean and nice

pool/ hot tub clean

pool hours sucked

pool

very quiet and it's convenient to everything. the pool and jacuzzi was awesome.

the location, the rooms, the pool, and the breakfast were everything we hoped for to make the beginning of our vacation a

children yelling at pool right outside window

i like to go to the pool and hot tub inside the hotel, but in this one, they don't have

nice they had a pool but it was small and directly between building and parking lot

no indoor pool or jacuzzi

there is a beautiful outside courtyard by the pool which my husband and i ate our breakfast outside

was clean, offered outdoor pool, grill, fitness room and a wonderful breakfast every morning (eggs, bacon, sausage, waffles,

i didn't use the pool, but it looked very nice

many options visitors had we were even able to use their grill by the pool

from the front desk person, to the pool, to the room

pool closed early

the pool was clean and the eating area was clean and staff is friendly

had to really be nit picky to find something i didn’t like, so i wish the pool hours were longer and didn’t close at 10 pm

the suite was spacious and the beds were so comfortable. great location with a nice indoor pool.

indoor heated pool and free breakfast every morning

the pool was freezing and advertised as heated

the bar , pool and exercise room were all comfortable

pool area could use attention had no towels

restaurant bar pool

we had a time at the pool as well

let them clean the pool, my kids keep falling and the surrounding of the pool needs a clean

room was comfortable for a family of 4 and the kids loved the pool

there is a nice indoor pool for your enjoyment

kids loved the pool they didn’t have to slowly slide in the water from it being cold it was just right breakfast

pool clean water clear but the building need to be cleaned better

the gym is nothing like the pictures and it was just overall a bad experience

ac in lobby broke. gym broke/closed. room could use with more thorough cleaning.

the pool area was okay i love the fact that it had a laundry room

bed was good, staff except bar area were good. would stay again.

had a bar that served food and drinks. great sized room with comfortable beds.

near norfolk premium outlet, available room with washing machines and dryers for free, swimmig pool, fitness, friendly and helpfull staff, breakfast available for free, thanks a

norfolk premium outlet, available room with washing machines and dryers for free, swimmig pool, fitness, friendly and helpfull staff, breakfast available for free, thanks a

with washing machines and dryers for free, swimmig pool, fitness, friendly and helpfull staff, breakfast available for free, thanks a

i liked the rooms and kitchen.

everything! breakfast, patio and bed was so comfortable.

did not like that i was not able to use the pool because another family was having a birthday party

pool was closed but we didn't mind

was no breakfast offered because of covid-19 and there was no pool which was suppose to be open, but it was not

pool access but they did make up for it by having us use next doors pool

wished there was an indoor pool, and pillows were flat.

was nice the breakfast was good the pool my kids loved

wish you had a hot tub in the pool area. the pool area temperature could be alittle warmer.

fitness area and inside heated pool were just bonuses

too many people at the pool.....

our kids loved loved loved the small indoor pool

just wish the pool was bigger in order to have a kiddie pool.

also a lot of kids in pool without supervision

the hotel was in a great location. the staff were friendly. great pool and hot tub!

we like it cold ud83eudd76 ud83dude0e and a larger pool …but honestly it was a great stay

didn't like the pool area it was very small and don't have a hot tube

pool was closed

i enjoyed everthing, the pool, bed, surroundings was great.

pool wasn’t ready( but it was april)

pool closed even though later in the spring. nothing for kids even around.

pool and room

the breakfast could have been a little better. the pool area could have been a little cleaner.

the pool

clean, the staff is always ready to help with anything you need, and the pool was alot of fun

pool was great and staff gave great recommendations!

we entered the lobby during the afternoon, we could smell the chemicals from the indoor swimming pool

they do need to get their pool patio door fixed. got locked out one time.

i think the pool could be 24 hours

pool was great.

breakfast,, pool, cleanliness, staff and i felt safe.

pool and breakfast

clean, and the pool was awesome!

i just can’t wait to say that again because during the summertime i want to get out of the pool and have a great time but right now the facility and the service is

love the pool and a great price for the room

close to the pool

clean, quiet, and pool was amazing

if they could push the time to 11:00am that would be great, also about the pool, it was very shallow,

pool was a little smaller than expected, and the water could have been warmer

pool wasn’t open!

great location, clean, feel safe, nice pool, friendly staff

pool was closed due to covid-19

the pool was great! the beds were so comfortable.

the fact that we were told our room was to face pool. but didnt

no indoor pool.

the pool was a nice feature as well

we were surprised by the size of the pool and had a nice time relaxing out in the sun before our concert

the pool wasn't heated so didn't stay long in the pool. but the pool area was nice and clean.

i didn’t like that the pool wasn’t open

one issue myself as well as a another guest noticed the pool room was warm but pool was very cold

the indoor pool wasn't heated, but it was a nice pool, clean and pool towels provided

indoor pool was to coldud83dude12

pool too small

pool was fantastic (other than being cold) but very disappointed that the hot tub was out of order

i wish i had brought my swim suit because the pool and spa looked awesome

wish pool availability was longer

indoor pool

pool had just opened and was a little dirty.

pool was very refreshing

i wished the pool was open

pool area was nice and parking was easy

clean room , clean linens and pillows evan the pool was really clean

clean, rooms big, nice heated pool and jacuzzi

don't know if it was a pool available or not we really didn't have time to find out

for really was great breakfast and pool with jakuzza

jacuzzi was slightly dirty, and not enough towels for pool area.

the pool looked nice, but i didn't have a chance to go in

should have a pool in hotel

anniversary trip was a mess they advertise 7 miles away from beach it was 29 min, the advertised pool no pool, there complimentary breakfast was nothing but muffins and fruit, the manager was rude

i always request an ocean front room and the put me facing the closed pool.

continental breakfast was very small. no pool on the property.

i like the location of it. plus y all had a pool.

the pool was great and so was the gym

very nice grounds and pool. comfortable rooms too.

the room was huge and comfortable and the pool and jacuzzi was amazing

loved the grounds the upkeep the rooms the pool the different places to relax outside loved the whole

pool area is clean and we'll maintained

friendly service, nice pool.

pool hours weren't visible

the rooms where awsome. service was great. pool was the bomb.

good clean hotel, stall was professional, the pool is great

no diving board at pool.

pool was a hit with kids of other families

was a nice room, nice breakfast, nice pool

pool closing too early

perfect location great customer service breakfast was awesome the pool

the pool acess and the environment!

indoor pool

the hot tub an pool gave us plenty of towels

everything!! swimming pool!!

the room was very clean n neat. loved the pool and hot tub.

the pool was very warm, the bed was comfortable, the room was clean and the shower was great!

the breakfast and room itself were wonderful

the fitness room smelled of mildew and something like urine, i ended up not using the fitness room for

room, the size of the room, the shower, the continental breakfast, the indoor pool and the fitness room

spacious rooms, super-friendly staff, bagged breakfasts

breakfast n/a

the outside is a bit run down, the pool water was very cloudy,

great price awesome pool right on the beach

sadly the pool was not open, i can understand the reasons and flys in the room ,

we had a private beach and pool and the staff was wonderful.

beach and pool

wish the laundry facilities were in order part of the reason i chose this hotel

the laundry facility was a good addition

like the front desk associate she was kind enough to allow an early check in

the laundry room was out of order so because i could not get housekeeping to exchange my sheets i ended

laundry

additionally the use of the outdoor pool at the next door hotel was perfect along with the indoor pool at this hotel

pool area was great too

them feel right at home and interacted with them many times they want to come back they loved the pool we slept very well and always felt welcome thank you pamela room

did not like the size of the pool

the pool and the other entertainment that they had

staff was very inviting and to mention that the outdoor pool was closed at our location when we first got there

it shares a very small pool with the neighboring hotel and was full everyday and night (only accommodating roughly 10

was miss features advertised, no spa, indoor pool, or gym

breakfast was delicious as well

not a deal breaker at all, however, the breakfast sandwich items are not that good and twice were labeled incorrectly

pool was dirty

pool was extremely cold

i was uncomfortable on first floor - near fitness center and pool but no problems

that the purpose of me booking for the indoor pool, that should be mentioned when ppl book!

the pool and the hot tub. it was nice and quiet, and calm.

pool wasn’t heated & the walls were very thin, i could hear my neighbors and people

i loved it pool bar breakfast very clean wonderful staff

the pool could've been a lil bigger.

maybe the pool can be heated ud83dude02maybe asking for to much.

the pool was very, very chlorinated.

pool was closed and there isnt really any way for guest to know this ahead of time

pool was not heated very well

size of pool-was not that big so full of children splashing around-no where to swim.

there were no dining options in the hotel and the pool was closed

travel and liked the running routes app and the generous fitness centre and swimming pool