very nice staff, awesome pool

was excellent, well cared for grounds and pool

i loved the jungle gym, the great pool, the private cenote and last but not least the amazing food the chef prepares for little money

the cenote was beautiful and the pool was clean and peaceful

pool could use a little face-lift, but nothing major.

the all place is really cool and they have many common areas like kitchen, pool, yoga room and living room that makes the all space the perfect eco habitat to live in harmony

a beautiful place in the forest, all materials remain natural the staff is amazing as well as the pool, the lounge chair and of course the

we also used the gym, the lovely private cenote and the meditation room, and on our last night we had a firepit

they show you around the grounds to the yoga chalet, outdoor gym, private cenote and the beautiful outdoor dining room and lobby

delicious food for both evening meal and breakfast

breakfast was also lovely

we also had breakfast and dinner there, meals were so delicious

nice glamping in the jungle. basic, but good breakfast (warm breakfast as an option).

and delicious breakfast atop an ancient cenote cave

great breakfast, amazing owner, great atmosphere :)

they made a tasty vegan breakfast for me as well

basic but comfortable cabanas all with furniture made from wood on the property, cenote fed pool, wonderful owners and staff

the grounds and pool are beautiful and well taken care of

it was too rainy for us to want to use the pool, but it looked lovely - large and clean

ia there if needed, plenty of space to chill, hang out, animals for kids ,playground, a great pool all withing a very tranquil environment

the rooms are always spotless and comfortable, and the hotel grounds are well maintained, with a pool and a peaceful relaxation area

amazing - set in the jungle, a secluded, tranquil place away from it all with great landscaping, pool and facilities

the pool was cold but might be nice on a hot day

gorgeous roof top and pool

on the roof of the hotel there is a wonderfully decorated roof - tables, flowers and a small pool / large tub

the pool.

the rooftop pool is awesome and the view of the sun rise and sunsets are unforgettable

chose to stay at the grand mayan water hotel to be close to my friends who were staying at an all inclusive resort nearby, while

pool for swimming, and the rooms with pools

extremely friendly and willing to do anything for our pleasure(big shout out to marisol, from the pool bar, and to julian, one of the golf car drivers)

food pool and staff.

that you can’t order food to the beach or pool, but the restaurants are excellent,

the frozen drinks had a soapy aftertaste and the pool was very cold

great food, great staff especially jorge by the pool.

the variety of food and pools

food is great for an all inclusive, there are pools everywhere and the staff couldn't be

we spent more time at the pools

we loved the non-crowded pools, including those with a bar, the bikes you can borrow to go around the 3 hotels of this

great retreat to nowhere where we could enjoy being in the pool surrounded by the jungle (we saw monkeys

the swimming pool is amazing and the place of the restaurant

the hotel was nice, quaint. the food was good, but there is no bar or lounge.

t just the activities at the pool area) and proper performance night shows

the pools are amazing, each with its own features and design

gorgeous. super clean. wonderful pool. amazing staff

wished they had a kids club

room, spa and main pool.

very cold pool

the balcony pool is a cool idea, however the tile is an huge hazard for kids slipping and falling

everything from the shuttle service, the swim out pool, the characters, etc exceeded our expectations

the swimming pool was dirty, not properly cleaned, and the waters temperature was cold

we had a huge swim up pool and the swim up bar was right across from our room

flora and fauna were lovely as well as the extensive pool area

staff, rooms, pool

the pool was wonderful always beds or lounges

and the only other criticism is that they let kids in the area of the pool bars which doesn't make sense since there is a whole area for kids

pool, beach, gym and food were wonderful

job of clearing seaweed from the beach - rooms very nice- outdoor shower, indoor jacuzzi, outdoor pool - food better than most all inclusive, but not gourmet - food and service at generations

with nice pool area at casitas

we were used to from royal service at another resort- we had great service from bartender at our pool, butler at bali bed, but majority of all other service was very disappointing

isaac and clemente were perfect bartenders at the casita pool, making sure we were always refreshed and chatting with us

the casita pool bar was fantastic and the beachside beds/cabanas were so relaxing and comfortable

is our second time visiting this resort this year, it s beautiful, great food, amazing pool and beach and the staff are amazing

our biggest choice of the day was pool or beach

cleanliness, activities, pool.

the pool area was excellent and the beach area like paradise

food was all amazing, drinks were top shelf, entertainment was excellent and that pool

pool area was huge

inclusive, the activities you can do and going to the beach or the pool, riding to another hotel or to the mall, the gym

the pool was very clean

grounds were beautiful, really loved the pools, i was like a little kid in the wave pool & lazy river, yay

cold pool water

the room was close to the pool and you can see the ocean from there.

the pool and beach right below our balcony

(turn ac off) large shower and personal outdoor balcony pool are fantastic

infinity pool, great restaurant food, accommodating staff, large and comfortable rooms

renaldo took care of us daily at the pool and was on point

drinks

quiet and clean. we liked the adult only pool, and the drinks were good.

hard to get a chair poolside in the adult pool area so we sat by the lower pool which was perfectly fine

minor thing: the food services staff could be better dispersed around the pool, especially during lunch time, when it was hard to find a server

large airy rooms most with views of the pool and or sea

the rooms are clean and comfortable, the internet is fast, a nice little garden with a pool, a traditional style restaurant like a buffet with reasonable prices - pay $ 10 and you can

our fave part was the monkeys that came to the pool in the afternoon around 5pm ish

pool was clean and well kept

they have cute monkeys near their pool area very beautifull place

nice common area - hammocks by the pool and very creatively decorated garden and bar space

preferred club pool and walking the beach.

staff by the pool was excellent, always ready with another round and with a smile

the pool the people the food everything

the pool had a lot of different venues make it fantastic

side which was for adults only so it seemed we had to walk quite a bit to get to the activities pool for our children

the pool side staff are very attentive and they offer all sorts of nibbles (water melon etc) (+)hotel premises and rooms are spectacular, beautiful, very luxurious and well decorated, very nice pool and comfortable rooms, great linens, ammenities and all

breakfast was amazing, the ambience top notch, staff went above and beyond to make it really easy

i didn't mind too much because the pools were so great, but a nice beach would have totally wowed us

the whole place was super clean and the pool wrapping around the outside of the rooms was so unique

staff was great. clean rooms...food was delicious....pools were great.

it s amazing. best pool ever!

the pools closed early and the beach was dirty throughout my entire stay

room are nice and clean. lots of different options for pools and restaurants. friendly staff.

my two older boys went to the activity pool , whist we were happy chilling at one of the quieter pools

in addition the gym is very small

the current rating is highly over rated, breakfast, lunch and dinner are horrible on this property

the hydrotherapy spa is a must

a cute little morning stroll to the breakfast/brunch/lunch restaurants, concierge to take care of all your excursion plans, car rentals

breakfast wasn't great at akarat but much better at the buffet

beautifully designed hotel, quiet and amazing breakfast. loved it here!

was difficult to find the main lobby and the pool/terrace

the pool closed to early

the gym was small but had everything you needed with nice new equipment, and the pool was also small but nicely laid out

nice room, nice swimming pool, transfer to the airport on time and easy to arrange.

, from the room, to the pool, to the lobby/restaurant area

very good food and breakfast, beautiful beach, very good spa, with sauna and steam

fitness centre well-equipped

is being very particular one day we got a bit unlucky and had poor service for breakfast but i feel this was an exception and not worthy of any real critique the food in woodend

very friendly beach bar open until late evening

we enjoyed a couple's massage at guerlain's first spa in latin america, as well as a sunrise meditation and yoga class

the pool and room service and breakfast was plus

it has a nice pool, a restaurant and a starbucks on site

beautiful and new but rained so couldnt use beitiful pool

how beautiful the location is and the great pool, restaurant and bar!

the pool is very clean and the water temperature pleasant

our concierge (roberto) and the pool concierge (alex) and server's (daniel and elliot) took amazing care of us

beautiful pools and super friendly

the e team is great: keep the pool fun and upbeat

the spa, beach, pools, and room were also amazing

we hung out at different places by the pool each day so our servers

enjoyed our stay here,the pools are great and so is the foods and the different selections

a big shout out to katia at concierge, alberto our butler, jose, our pool towel gentleman, ricardo, the drink server around the pool… carlos, who is another butler at

separate area for families, with a pool, with a playground very kind staff

getting be a sun-bed around el beso pool

swimming pools were good, nice to see the wildlife too

we had a privilege - a large pool, there was enough space both on the shore and by the pool

everything was excellent the drinks food the shows swimming pools

don’t have finger food in the pool area or the beach

the pool was very clean, the rooms were super comfy - the food was good

pools were excellent, always clean

will definitely be back to enjoy the rooftop infinity pool at the indigo preferred section of dreams sapphire

the room we booked allowed us access to the rooftop pool area of the new building which we loved

most guests stayed only at the pool and so it was difficult to find chairs by the pool ( had to get there around 7-7:30 am to be

from the pool concierges(special mentions to miguel and isaí), the waiters, and the entertaining team

the main pool was amazing - fun, clean, great pool snacks and drinks

the pool looked better in the

pool appeared to be green

also: clearing out some of the clutter in the kitchen & the pool area would make the property more inviting

the pool area needs some tlc, it’s not an inviting area

beautiful building and shared kitchen. gorgeous pool comy rooms amazing kind staff

the pool area was such a great place to hang out and visit

pool in the middle which was a great meeting point to meet and share tips

other guests at the pool were friendly

pool was very nice, great location, close to the beach and to restaurants and such

nice place with swimming pool close to the beach.

pool top

pool and rooftop, extremely clean and the staff beyond kind, friendly and accommodating

clean and really nice pool

rooftop pool was fantastic, with brilliant views

the pool is fantastic

stations everywhere to staff wearing hair nets, gloves and masks at all times (even at the pool (+)our bags to the person who checked us in at the preferred lounge to all of our wait staff at the pool and the entertainment staff (in particular the aquaerobics instructor) were phenomenal and (-)kids in the adult pool (+)a good time, if you are a drinker- fun beach bar- with swings & good music the room with plunge pools - great idea if you want to have quiet pool experience karaoke was also fun nice mix of music (+) we especially enjoyed the infinity pool (+) i loved that beach, the pool and restaurants were all in walking distance (+) bed is super comfortable, service-great, cleanliness-great, staff is friendly and helpful, pool is lovely (-)be careful walking around the pool. the patio is terraced and it is easy to miss a step. (+) the pools, staff, food, room, beach area, & drinks all were truly perfect (+)restaurants pool sea bedrooms (+) we chose a plunge pool room and absolutely loved it

they don't include at least one spa treatment like a massage with your stay

i also booked a massage in the amazing spa which includes a hydrotherapy session

did not like being harassed to go to a chain resort for breakfast to listen to a presentation about time shares for excursion discounts

friendly staff, very clean, room service was great

friendly staff! laid back atmosphere and fun pool.

location at the beach, pool and the beach with lounges

back side at lovely pool which is an inch away from the beach which hosts the dining front and leads the way to all

they also have parking and a lovely pool

pool, clean, close to everything, and on the beach. staff was wonderful

there is a lovely pool that we used often for cooling off

there is a gorgeous courtyard with a small pool perfect for cooling off - also plenty of poolside seating for relaxing with a book in the hot

each room has access to the garden by the pool (ground floor) or a large, covered terrace (first floor)

large room and lovely little pool for cooling off

pool area was very relaxing, lizards and birds

i liked don's bar and grill. i loved the scuba shop. the pool was very nice.

they have pool too if you like that i haven't used it though, the walk into town is short as well

love the comfort on this hotel, pool is clean all the time, you just need to walk a few steps and you are on the beach

the pool area was quiet and wonderful

ere every guest got a beach chair to relax)

very few beds around the pool and they were taken up by 7 30 am

love the rooftop pool, the room with balcony, the beach club and the excellent service provided by friendly

from the rooms to the 2 pools areas

beautiful new clean hotel with accommodating staff. nice clean gym beautiful pool.

road which makes for a quiet stay food was great, drinks were quality adults only rooftop pool

or dipping in the pool

great, pool area and clean

swimming pool small but nice

pool was sweet and it was close to the beach

the pool was lovely

the pool area had lots of available chairs,etc

clean pool

pool was nice however it needs more attention

amazing location!!! great pool, great staff

very nicely built cabaña next to the pool and the beach

amazing rooftop and pool. very affordable

only complaint is that the hot tub is a pool - not hot

the roof top pool and decking area is a great addition and has a great view of the ocean

rooftop pool was a bit small and a little cloudy, but it had an incredible view of the ocean

upstairs is a pool with beautiful view as well

kitchen is a plus

very modern, full equiped kitchen, clean

the condo included enough kitchen utensils and appliances

it's nice there was a small kitchen if you want to cook

bed was comfortable, shower was nice, and kitchen was well equipped

drinks - loud music playing- overall very shabby everywhere - i was there for 3 weeks overlooking pool and i didn’t see the

it would be nice to have several chairs to sit on around the pool. had to sit on the cement

caution tape covering broken exterior wall, crumbling pool deck

rustic, pool, close to the beach and amenities

pool on site was too cold when we were there (january), but probably nice a hotter time of the year

location was excellent!! pool was great!!

the pool is small but you don't need it having a beautiful beach just in front of your room

the room we got was on the bottom floor next to the (cold) pool

location was excellent, on the beach. pool courtyard is charming. staff is excellent

nice and spacious modern flat with a nice pool and only a minute from the bach

we especially loved the pool and hammock area and the la tortuga pool they had set up and maintain

fabulous location loved the pool wonderful staff great

the internal area of the hotel is very pleasant, you can chill comfortably by the pool while hosting from afternoon sun

the pool and hammock

the room and pool is very clean

we enjoyed the atmosphere, excellent dining options, beautiful pool, and fantastic beach club

pool was perfect temperature with great views

beach and pool are faultless, and the food and drink service on the beach was excellent, i would have loved

small swimming pool

we love him but the peace and quiet we had it was great, and the room its near the beach and 2 pools and restaurants so it was all we wanted to, all we did was have breakfast then the pool,

were very clean/ everything worked in the room we had (hot water, clean, no issues) - beautiful pool/ lots of pool chairs - free internet, free food, great food for an all-inclusive

little maintenance going on around the pool area caused it to be difficult to enjoy all of the circular pool, therefore it was crowded and

and just nice atmosphere in general spacious reception with super high ceilings, nice rooftop pool area, gym, comfy rooms etc

the pool was very neat and i loved the separate kitchen

liked the pool and cleanliness of the whole hotel, the rooms were nice and as advertised by the pictures

we enjoyed the restaurant and pool area.

pool servers did very good too

is a beautiful property with 7 nice pools including an infinity pool

excellent beach and plenty of pools to choose from

we also loved the tacos by the main pool

with all of the pools they have it is easy to find what you are looking for, a quiet day away from noise and people

i loved the pool at my room patio

property, you really see the efforts made by the staff + unforgettable beach, it was like a huge pool, it was cleaned constantly, we truly loved it + we had amazing walks on the beach, early in

it was described as a two floor, ocean front abode with a private pool

in a honeymoon suite, which was lovely, for an even more special time, pick one of the swim up or pool apartments though

30pm, and many rooms were not occupied around) the very loud music at the main pools

we enjoyed the spa facilities, the restaurants, bar, pool and beach

setting is gorgeous and the treetop pool villa was amazing

rooms are amazing with awesome plunge pool for when you want to get out of the sun

lovely room, exceptionally professional & friendly staff, great pool area and good food

the gardens were spectacular and the breakfast selection and quality was impressive

the family pool is great

goes to an auberge on a budget, but one small nit i can t let go of at the spa

loving the coffee cart in the morning and i can t wait to visit the spa and do their signature ritual with private cenote

she would help us having our kids food pre-ordered and ready for them at diner time

she would help us having our kids food pre-ordered and ready for them at diner time

the beach was nice, pool area was nice, kids loved the soccer field

pool n poolside service, beach bed overlooking the water.

great facilities, especially the pool and access to the beach

staff at the pool bar, activity/exercise

very nice pool area

the water in the pool is a bit cold, but we got used to it once inside, if it could be a couple degrees warmer, it

there were always plenty of beach, pool chairs available and quiet spots could easily be found

best pools

they had a burger bar from 12-3 daily there behind the pool

the grounds, pools, staff, and food were all amazing

our plunge pool kept running low on water and made loud sucking/gurgling sounds and kept us awake or woke us

incredibly comfortable, and we loved having both indoor and outdoor showers, a jacuzzi, a private pool, and even direct access to the ocean from our deck

the outdoor shower, huge jacuzzi, private pool on our deck, private tanning deck with sea stairs into the ocean, the bed was so comfortable,

bungalow was spacious and had an amazing deck, plunge pool, outside shower, lower deck and stairs to the water

private secluded beach with top notch service, good food and drinks straight to your private pool/ beach

not enough chairs around the pool and shade

restaurants, pool,beach front

the pools were very nice as well, big spread out and kept immaculate

the nature, animals and pool

beach, pools, food, entertainment

bring a stanley or yeti to use for your drinks, and you should also pack and bring your pool floaties

we were promised champagne but never received it and could never even get any pool towels

wish there were more places to get snack-type of foods during the day in the pool area

room , staff , pool

i would prefer more daytime snack type of food while in the pool area.

including food, service, atmosphere and pool

the resort was well maintained and clean. the pool and beach areas were beautiful.

i also loved the ice cream stand by the pool

no doubt that this was the cleanest pool we've ever been, the beach and all the related facilities were outstanding and everything

lovely pool

small more varried menu larger more interesting pool at beach with wind shelter no information about any activities adult pool town

loved the service at the restauarants, the pristine pools and amenities

the pool-side staff could offer better service.

levi at the pool by the beach, adalberto the waiter at the mexican restaurant and adin at the lobby

they were under construction, with no main pool or easy way to go to the beach

the only downside for us as we opted to eat in town two out of the 4 nights because after eating breakfast and lunch at the hotel the cost did add up

hotel, stunning location, amazing service and great food (especially breakfast and punta bonita), privacy and community, the free bikes, tennis and water sports

mar and edwin, our pool always had a warm welcome, smile and a cold drink

pool area and pool was very small. beach was not nice.

beach and small pool. poor food.

very small pool. all the food was in the lower end resort next-door. except for rosewater café.

there were no activities to do other than sit at a pool and drink. this is a party resort.

the trees hide you from others as you relax at the pool connected to your room

have been a little more push to get things going from the entertainment team in the disco and pool side stuff

the pool activities were fun and engaging

the pools were always fun

i loved how the resort had multiple beautiful pool areas and the foam bar was great

pool does need updated but was still quite beautiful

the room with the swim up pool was out of this world

great pool area and beach with more than enough sun loungers

love that you not only had to pay extra for the shared beds next to the pool, but that the extra price itself was so high

during the day, by the pool, the service is divine

beautiful rooms and pool area staff super friendly

pool and hot tub are rough

pool, restaurants, disco, and jacuzzi!

the provision of the quiet pool as well as the large activities pool gave an option to be restful of entertained

hard to get pool chairs due to members having first choice

the kids activities, games, kids clubs, pool and the details they have made for families traveling was so impressive

amazing gourmet restaurant, the cleaning of the whole property, the cleaning of the rooms, the pools, the movie theater, a trampoline park, yoga, water sport

after your day of relaxing, go turn up with him at the disco ud83eudd73 also, tino & raul at the pool *chef s kiss*

pool was too cold, the kids pool was mostly empty because of that

er 1hr)

pool and beach service was incredible

help at the pool especially later in the afternoon or ice to your room late afternoon were slow or nonexistent

beach isn't the best and we had seaweed during our stay, but the pool and a day trip on a catamaran more than made up for it

we loved our plunge pool

we comsined and got an upgrade for a modrst nightly fee to a plunge pool room

cash onlyactivities - limited and unannounced, had to figure it out on the appmusic-loud by main pool area from 10am-10pm, could be heard in

were multiple pools, resort was well maintained, and small enough making it easy to find everything

hanging beds and hammocks, swim up rooms and a swim up pool bar, and cute miniature lounge chairs for little ones

pool side entertainment would be nice

if you mind kids running around your lounge chair and splashing in the pool you may not find it relaxing

beach and swimming pool

grounds, bikes to get around, beautiful views,location amazing, food incredible, pool

options, beautiful pools, friendly golf cart drivers, beautiful beach, amazing restaurant, best staff in every

staff, location, food, pools, beach

villa

even after its renovation, pool decks were dirty and cracking, the overall feel of the property is worn and tired

the beach is a 25 min walk or a 5-10min wait for a golf cart plus another 5-8 min journey to the actual beach

laundry pods are included, water to fridge is filtered to drink, etc

didn t like the fact that the pool close at 7 pm

i love the swim up pool

walk out pool from room

hated that the pool closed at 7pm daily

rooms surround the diamond club facilities which include the armadillo restaurant, a couple of pools and the beach

the staff, the shows, the pools and the part where the family side was separated from the adult side (which we were (-)too much seaweed on the beach. dj playing on the adult side is needed by the pool. (+)damaris at the hideaway pool was the best. had our chairs by the pool ready every morning. (-)music was little too loud at the pool (-) my bracelet came off in the pool somewhere (+)is super nice the food is delicious the size of the resort is huge (and still mid size) a lot of pools a lot of snacks around the facility teens club kids club sushi, mexican, italian, meat and (-) noise from the pools at night if you take the belcony with the pool (+)at the hideaway pool bar was amazing as always (+)about the resort was truly wonderful the room was beautiful and comfortable, the pool areas were relaxing and well-maintained, and the overall ambiance was elegant and inviting (-) the adults-only pool should have more of a lively, party vibe to match expectations (+) the adults only hideaway had the right blend of quiet relaxing space and fun pool party (-)that you couldn't swim in the ocean which was quite a bummer - while most people enjoyed the pools just fine, i don't like pools and would have much preferred being able to swim in the

and the spa was amazing as well

kids were everywhere (including the bars).

great pool, bar access, and drinks

loved the adults only section the pool was so pretty and conveniently located loved the jacuzzi on our roof

enjoyed the security, cleanliness, attention, free drinks and the beach/pool area

the food and pool areas

we have ao much fun, zip line , water slide , kids pool and the lazy river so much

didn't like the early pool close times ud83dude15 there was no where to heat up your food- maybe add microwave stations

beautiful property for families. amazing pool for babies and kids

pool, restaurant and the room

close to the airport, nice big pools, some restaurants were good.

pool chair - you have to

good food, nice pool areas, lovely rooms

i paid for the diamond club to get access to the hydro pool at the spa, but it was not available

heated pool and jacuzzi, spa treatments

beautiful grounds, private room pool, and friendly staff

their work is fantastic the swimming pool in the villa are very well heated, it is a pleasure to get into the water

our villa was spotless, our pool was probably 84 degrees

ter circuit), sur beach club,

the food was great, the room was spacious, pools were nice

jorge at the pool bar, felipe at the pool bar, paul the bell boy were sooooo nice and made our stay very good

it was also nice to eat the array of food cooked by the pool side

beach side is very small, so we stayed in the pool all the time. but pool was great!

pools seem to be very busy for only 70% occupancy

oh and pool water activities and beach

the spaciousness even though the place is packed you never have to fight for a place by the pool

breakfast buffet was outstanding. i went to caribeaner. i also love the lap pool and the grille.

people saved pool chairs but never showed up

my 6 y/o got very sick - likely from ingesting some pool water -- obviously be careful with your young ones who may have a tendency to open their mouth

pool and good espresso :) staff is kind

very nice pool area

clean comfy and close to airport. pool and good breakfast were a plus. shuttle bus a must.

beautiful property. rooms were nice and the pool area was so nice as well.

area, which is good for everyone to have breakfast without waiting, ample parking, and a decent pool

the pools were nice and the bartenders made good drinks

honestly, since the property was so nice and we had a swim-out pool i wasn't disappointed, but if you are looking for a nice beach location, this isn't it

pool was too cold and the mosquitoes to aggressive

was good for an all-inclusive, pools were wonderful (especially the circle pool), room comfortable

we loved the circular pool right outside the swim-out room, and the main pools always had activities going on

room, gardens, pool

beautiful pool area. very clean.

outside around the pool area is very beautiful

nice pool, whirlpool and hot tub

great pool and hot tub and beautifully landscaped

very kind staff, gym, big pool and affordable restaurant with international and local dishes

place, airport close, great place to rest and get over jet lag, good food, amazing pool and chilling areas, lovely rooms that are well stocked

pool area, comfortable beds, breakfast buffet and free shuttle to and from airport

convinced friendly staff nice pool

free breakfast and swimming pool and shuttle bus

friendly staff fun pool area

the nightly shows were fantastic, the dancing by the pool was a great time

nkeys, cats, birds, iguanas,

amenities and staff! the pool and room was amazing and service was top notch.

ground is nice to take a walk, pools are nice, this was our 2nd time, however the 1st one was better

the swim-out pool rooms were amazingly comfortable and kept clean and maintained every morning

the pool and swim up hours, not enough volleyball, pool parties & activities.

food was amazing, all of the facilities were spotless, the pool was perfect, the staff was superb

i think the entertainment staff could use an overhaul and update their pool activities with more activities

in mexico are suffering from the great amounts of seaweed which is a pity but we stayed at the pool so that wasn’t a problem

beautiful views of forest and pool

the pool was amazing

this is a relaxing hotel with a nice pool and comfortable bed. 5 minutes from the airport.

the pool looked nice too and the rooms are very big

an oasis with lovely gardens and pool

kids club could have been more extensive with activities outside on the beach and/or by the pool in order to avoid kids just staring at the tv

there really aren't a lot of things to do in the hotel, most of the families just hung out by the pool

i have to give special shout to oscar who provided the pool service

fruit, sun pool spa kids club

pool was too cold

the pools, the restaurants, the staff!!

loved the pool, the restaurants and the nightly entertainment

there s a big space behind the kids pool that you can use for outdoor play

we enjoyed the food and drinks at palapa delfines by the pool

huge property with unbeatable amenities top of the line service temperature controlled swimming pool unlimited food and drinks all

lots of kids and older couples. which is not an issue if that is your vibe!

rooms, the facilities in general

pool area and kids activities also worked well

then it took several hours to download all updates, so the kids didn't have time to enjoy it

nizuc pool with slide was a big hit with our kids

nice place with swimming pool, babyfoot, ping pong, pool

their breakfast is very good too :) the swimming pool area is the best

the pool and grounds were beautiful

beautiful hotel and facilities (pool, restaurant) - very nice and helpful staff - comfortable, clean, good internet - the room is

beautiful swimming pool, the room was huge, the consierge was really nice and helpful as well as attentive, a separate

of the staff open our room door without knocking before and rhe hours for the pool i think is to early to close at 8pm

wonderful to have a gym, pool and hot tub

hotel was beautifully designed and the pool area was fantastic

pool and hot tub were great

the infinity pool and the room, it was very clean and easily accessible from the airport by

the private beach with wait service, the spa, the private pool with private bar and very polite and useful concierge made our holiday a paradise

we got a room that was very well located, close to the beach, pool and restaurants, very comfortable

the staff at the pool bars was awful and they ask for tips before they serviced you and

they also include access to a well organized kids club and a mini playground/pool for small kids

the pool, the food, the service

super clean, very good staff, beautiful, really good pools, gym, good food too.

all inclusive with family vibe g rated if you are looking to just relax with kids

good value for money great margaridas kids pool was amazing and the kids loved it.

but to be honest, at no point it there were too many kids that we didn’t even realise they were there

the adult pool and kids pool were opened, but there was a very long wait at the pool bars since there was only one