beach and small pool. poor food.

very small pool. all the food was in the lower end resort next-door. except for rosewater café.

i got to the hotel my reservation did not match the hotel reservation ( we had reserved a swim up pool

there were no activities to do other than sit at a pool and drink. this is a party resort.

pool area and pool was very small. beach was not nice.

bedding and happy hour service in the pool

the pool activities were fun and engaging

loved the see thru pool and the 24 hr spoon

i loved how the resort had multiple beautiful pool areas and the foam bar was great

the trees hide you from others as you relax at the pool connected to your room

private pool often had bugs floating

there were fun activities all over the resort, but our favorites were definitely the ones in the pool

very nice room and private pool.

room , staff , pool

i would prefer more daytime snack type of food while in the pool area.

hard to get pool chairs due to members having first choice

pool, restaurants, disco, and jacuzzi!

pool and hot tub are rough

the provision of the quiet pool as well as the large activities pool gave an option to be restful of entertained

beautiful rooms and pool area staff super friendly

best pools

plenty of pool space and an ok gym

pools are awesome and the staff has changed tremendously from the last time we were there

staff was great. ground floor pool walkout room very convenient. food was good.

the grounds, pools, staff, and food were all amazing

if you mind kids running around your lounge chair and splashing in the pool you may not find it relaxing

stuff: going in the winter, unheated pools were surprisingly cold

were multiple pools, resort was well maintained, and small enough making it easy to find everything

cash onlyactivities - limited and unannounced, had to figure it out on the appmusic-loud by main pool area from 10am-10pm, could be heard in

pool side entertainment would be nice

are a couple of concrete squares by the pool that were very slippery

excellent beach and plenty of pools to choose from

the pool/bar staff was constantly checking up to make sure we always had what we needed

with all of the pools they have it is easy to find what you are looking for, a quiet day away from noise and people

we also loved the tacos by the main pool

er 1hr)

after your day of relaxing, go turn up with him at the disco ud83eudd73 also, tino & raul at the pool *chef s kiss*

pool was too cold, the kids pool was mostly empty because of that

the swimming pools are well designed and the one for kids is awesome

customer service is exceptional , concierge, restaurants, pool service, room service, every single employee inside hotel are willing to help

small price to pay because the pool is exceptional

help at the pool especially later in the afternoon or ice to your room late afternoon were slow or nonexistent

we comsined and got an upgrade for a modrst nightly fee to a plunge pool room

our suite was huge, the bed comfortable, and the bathroom stunning; outside, we had a private pool

the staff, the rooms, the pool

a big shout out to katia at concierge, alberto our butler, jose, our pool towel gentleman, ricardo, the drink server around the pool… carlos, who is another butler at

from towels and pool bar, jose, bernabe , renaldo, estrella, erika, jazmin, ulyses, reynaldo, joan

swimming pools were good, nice to see the wildlife too

getting be a sun-bed around el beso pool

separate area for families, with a pool, with a playground very kind staff

the pool was very clean, the rooms were super comfy - the food was good

the variety of food/restaurant selections and activities throughout the day. 3 different pools

sea, pool, greenery and animals

bar tenders pablo at the lobby bar and gustavo at the pool bar made very good drinks/ie more mint leaves in the mohitos, extra mango flavour in the

loved everything about it from the food to the room to the pool to the drinks to the entire

the main pool was amazing - fun, clean, great pool snacks and drinks

will definitely be back to enjoy the rooftop infinity pool at the indigo preferred section of dreams sapphire

staff, service & pool

great pool and pool bar, beach bar and coffee shop

the friendly staff, amazing food, beautiful pool

stations everywhere to staff wearing hair nets, gloves and masks at all times (even at the pool (+)our bags to the person who checked us in at the preferred lounge to all of our wait staff at the pool and the entertainment staff (in particular the aquaerobics instructor) were phenomenal and (-)kids in the adult pool (+)a good time, if you are a drinker- fun beach bar- with swings & good music the room with plunge pools - great idea if you want to have quiet pool experience karaoke was also fun nice mix of music (+) we especially enjoyed the infinity pool (+) i loved that beach, the pool and restaurants were all in walking distance (+) bed is super comfortable, service-great, cleanliness-great, staff is friendly and helpful, pool is lovely (-)be careful walking around the pool. the patio is terraced and it is easy to miss a step. (+) the pools, staff, food, room, beach area, & drinks all were truly perfect (+)restaurants pool sea bedrooms (+) we chose a plunge pool room and absolutely loved it

the beach, lobby, restaurants, bathrooms, preferred lounge, bars, and spa were all immaculate

breakfast is the best meal

from room service, to dinners to pool service

it would have been nice to have a sports bar like area.

i loved the restaurant selection and all the pool arears! the wedding set up was beautiful

adult pool and kids pool should be swapped. pool that has the bar should only be for adults.

the view is of post pandemic construction so make sure to ask for poolside views

enjoyed the security, cleanliness, attention, free drinks and the beach/pool area

the facilities, pool, room, and services

pool chair - you have to

the food, the amenities, beach, pool, everything

i loved the swim up pool and the royal spa

don't come to this resort for the beach but the pool area is great

the pool was amazing and the waiters were very nice and attentive

breakfast at the rooftop pool bar was the best

very few beds around the pool and they were taken up by 7 30 am

rooms extremely comfortable beds lovely beach great pool fab restaurant nice welcoming/friendly

love the rooftop pool, the room with balcony, the beach club and the excellent service provided by friendly

if you prefer a tranquil atmosphere by the pool without the hustle of crowds of tourists, especially with an all-inclusive package, you might

the staff, the shows, the pools and the part where the family side was separated from the adult side (which we were (-)too much seaweed on the beach. dj playing on the adult side is needed by the pool. (+)damaris at the hideaway pool was the best. had our chairs by the pool ready every morning. (-)music was little too loud at the pool (-) my bracelet came off in the pool somewhere (+)is super nice the food is delicious the size of the resort is huge (and still mid size) a lot of pools a lot of snacks around the facility teens club kids club sushi, mexican, italian, meat and (-) noise from the pools at night if you take the belcony with the pool (+)at the hideaway pool bar was amazing as always (+)about the resort was truly wonderful the room was beautiful and comfortable, the pool areas were relaxing and well-maintained, and the overall ambiance was elegant and inviting (-) the adults-only pool should have more of a lively, party vibe to match expectations (+) the adults only hideaway had the right blend of quiet relaxing space and fun pool party (-)that you couldn't swim in the ocean which was quite a bummer - while most people enjoyed the pools just fine, i don't like pools and would have much preferred being able to swim in the

ngel, miguel and hector) made our breakfast extra special each day

additionally, the hideaway adults-only side could use a better dj and more energetic music

lack of vegan food bad labelling of food when meat was in veg labelled food pushing sales for spa and excursions cleanliness of

buttt they had waaaaaay better food surprisingly just hated that i couldnt take it to go because room service had their own options they just wasnt enough

some of the rusted items in the spa's pool and the room shower door beautiful just aging item hot tub had lil rust room shower door henge

the main pool had things floating in it by the stairs and filmy

everything!!!!!!!! i loved it food people drinks pool games entertainment everything

didn t like the fact that the pool close at 7 pm

walk out pool from room

the pool was cold, although it was december.

the room was overlooking the pool and there was a noisy family using the facility.

the pool is small but you don't need it having a beautiful beach just in front of your room

really nice pool

the pool is smallish, but we thoroughly enjoyed it, as we had it mostly to ourselves most of the time

or dipping in the pool

the pool was lovely

with ocean view less than 1/2 block walk to the beach,, just a few steps away from crystal clear pool, the staff was amazing and super friendly and met lots of great new friends

the pool was super clean and inviting

location, staff and pool.

very well equipped kitchen, spacious rooms, comfortable beds

very modern, full equiped kitchen, clean

it's nice there was a small kitchen if you want to cook

bed was comfortable, shower was nice, and kitchen was well equipped

the condo included enough kitchen utensils and appliances

excellent staff pool was so cool and refreshing

the room and pool is very clean

the pool and hammock

the internal area of the hotel is very pleasant, you can chill comfortably by the pool while hosting from afternoon sun

an airport transfer for us which helped a lot and we could even spend the whole day at the pool and use beach towels and showers before we had our flight late at night

rooms were clean with a nice view on the little patio/garden and only a few meters from the pool and private beach

smoking cigs and cigar at pool.

alternatively, you can go to the onsite pool

ere every guest got a beach chair to relax)

clean pool

amazing location!!! great pool, great staff

can walk right out to the beach or enjoy the pool

pool was nice however it needs more attention

the ocean smelled of decaying seaweed but they have a wonderful pool

very nicely built cabaña next to the pool and the beach

the staff and the ants in the room and bed and also no chairs to sit on at the pool

we went into the pool one evening after 9pm just for a quick dip, we were quiet but staff told us pool was closed

rustic, pool, close to the beach and amenities

caution tape covering broken exterior wall, crumbling pool deck

drinks - loud music playing- overall very shabby everywhere - i was there for 3 weeks overlooking pool and i didn’t see the

other guests at the pool were friendly

pool was very nice, great location, close to the beach and to restaurants and such

the pool is pretty much in the shade so it remains cold

pool in the middle which was a great meeting point to meet and share tips

nice landscaping, pool, in a good area of town, near everything

beautiful building and shared kitchen. gorgeous pool comy rooms amazing kind staff

the pool area needs some tlc, it’s not an inviting area

pool appeared to be green

also: clearing out some of the clutter in the kitchen & the pool area would make the property more inviting

we didn’t use the pool area in the end as puerto morelos beach is so beautiful

the pool is fantastic

pool and rooftop, extremely clean and the staff beyond kind, friendly and accommodating

rooftop pool was fantastic, with brilliant views

friendly staff. easy access to local town square. new property. great pool area on 5th level.

the rooftop pool. max is the best chef in the world.

the roof top pool and decking area is a great addition and has a great view of the ocean

rooftop pool was a bit small and a little cloudy, but it had an incredible view of the ocean

it's a jacuzzi/plunge pool with lounge chairs and swings

upstairs is a pool with beautiful view as well

there was a mini-pool on the roof but we did not go into it

the pool was very relaxing

pool area was very relaxing, lizards and birds

each room has access to the garden by the pool (ground floor) or a large, covered terrace (first floor)

and comfortable and, just below the large balcony of the second-story rooms, there is a sizable pool

there is a lovely pool that we used often for cooling off

concerns, the water in the pools needs more attention and airport shuttle that was offered was not exist and need to run and

jorge at the pool bar, felipe at the pool bar, paul the bell boy were sooooo nice and made our stay very good

pools, food and drinks were very good. staff was very friendly and helpful.

the food was great, the room was spacious, pools were nice

once it was afternoon, we would all just hang out by the pool and beach, so i wasn t able to go to a group workout class at 3 or 5pm

the proximity to the beach, the in house restaurant and pool

to beach and pool

quiet, super comfortable king bed, the pool was fresh and clean

room with sea view and terrace was amazing, pool lovely, staff super friendly and really helpful

they also have parking and a lovely pool

our fave part was the monkeys that came to the pool in the afternoon around 5pm ish

pool was clean and well kept

a perfect paradise with a swimming pool and a lot of animals

the rooms are clean and comfortable, the internet is fast, a nice little garden with a pool, a traditional style restaurant like a buffet with reasonable prices - pay $ 10 and you can

at the airport we decided to try and ask if we could stay there at the restaurant or by the pool

the rooftop pool is awesome and the view of the sun rise and sunsets are unforgettable

on the roof of the hotel there is a wonderfully decorated roof - tables, flowers and a small pool / large tub

the pool.

the pool was cold but might be nice on a hot day

gorgeous roof top and pool

the pool side staff are very attentive and they offer all sorts of nibbles (water melon etc) (+)hotel premises and rooms are spectacular, beautiful, very luxurious and well decorated, very nice pool and comfortable rooms, great linens, ammenities and all

breakfast was amazing, the ambience top notch, staff went above and beyond to make it really easy

my two older boys went to the activity pool , whist we were happy chilling at one of the quieter pools

room are nice and clean. lots of different options for pools and restaurants. friendly staff.

the hydrotherapy spa is a must

in addition the gym is very small

breakfast was always amazing and lots of choices.

a cute little morning stroll to the breakfast/brunch/lunch restaurants, concierge to take care of all your excursion plans, car rentals

breakfast wasn't great at akarat but much better at the buffet

beautifully designed hotel, quiet and amazing breakfast. loved it here!

was good for an all-inclusive, pools were wonderful (especially the circle pool), room comfortable

room 4008 was the perfect location on the property out personal infinity pool was the best and waking up to the ocean view was incredible ❤️ loved all the natural

pool was too cold and the mosquitoes to aggressive

pool attendant told me a guest was scratched by a stingray the previous week when she entered the

pool from the balcony of the room was fabulous

entertainment, sport activities , dj at the pool , and felt corona safe

clean resort, very serviceable staff, entertainment nightly and fantastic ventus pool with fun water pilates class

staff was great. clean rooms...food was delicious....pools were great.

i didn't mind too much because the pools were so great, but a nice beach would have totally wowed us

beach isn't the best but pools are u for it..

the pool had a lot of different venues make it fantastic

side which was for adults only so it seemed we had to walk quite a bit to get to the activities pool for our children

infinity pool overlooking the beautiful ocean

several well designed swimming pool and beach experiences along with many activities, bars and clubs

the bar pool service was also stupendous from people such as cesar and others on the team who worked

breakfast buffet was outstanding. i went to caribeaner. i also love the lap pool and the grille.

the restaurants are 5 star quality and there are 9 pools

pools are great, but the flooring around them could really benefit from a power-wash, as it looks a

my 6 y/o got very sick - likely from ingesting some pool water -- obviously be careful with your young ones who may have a tendency to open their mouth

the spaciousness even though the place is packed you never have to fight for a place by the pool

quiet and clean. we liked the adult only pool, and the drinks were good.

junior suite perfectly ok , no need to go higher unless you have children and want a plunge pool

great pool and team, and specially the food in the restaurants and cocktails

the exhaustive rules about getting pool or beach chairs felt pretty silly considering there were mostly completely open chairs because

ce is a turndown service), pool attendants to set up your lounge chairs with - towels, cold water, hand cloths and cold evian

the pool was clean and it is huge, lots of room to swim and lay around the outside

it has a nice pool, a restaurant and a starbucks on site

pool, food, room, i'm satisfied with almost anything.

the pool is very clean and the water temperature pleasant

pool and breakfast were great

the rooms are great and the pool is fantastic

lovely pool and good gym facilities

the pool closed to early

location nearby the airport and we loved the pool

the gym was small but had everything you needed with nice new equipment, and the pool was also small but nicely laid out

the layout was very strange because there was only one pool next to the lobby.

hotel and pool are beautiful

huge property with unbeatable amenities top of the line service temperature controlled swimming pool unlimited food and drinks all

staff attention was amazing specially flor manrique that works in the pool

we enjoyed the food and drinks at palapa delfines by the pool

wl were low)

food from the buffets and room service is repetitive and a bit bland

the golf carts to travel around the resort came very often and we didn't have to wait for long

nizuc and sunrise have shared facilities but best kids pool and playroom etc is

nizuc and sunrise have shared facilities but best kids pool and playroom etc is

food often served cold at buffets and pool areas service inconsistencies

birds basically stalk the pool area waiting to take your food

the pool was cold

i like the room and the pool

wels, sheets, delayed requests) activities limited

room swim out pool was very cold and have been heated or warmer

pool staff was attentive

since we went in december the room's pool was too cold to use

everything from the shuttle service, the swim out pool, the characters, etc exceeded our expectations

pool deck was an awesome addition to the room

amazing - set in the jungle, a secluded, tranquil place away from it all with great landscaping, pool and facilities

the casita pool bar was fantastic and the beachside beds/cabanas were so relaxing and comfortable

we were used to from royal service at another resort- we had great service from bartender at our pool, butler at bali bed, but majority of all other service was very disappointing

enough shuttle golf carts and not enough chairs by the pools

isaac and clemente were perfect bartenders at the casita pool, making sure we were always refreshed and chatting with us

main pool beautiful greenery variety of restaurants and bars casita pools with bar

pool for swimming, and the rooms with pools

that you can’t order food to the beach or pool, but the restaurants are excellent,

the frozen drinks had a soapy aftertaste and the pool was very cold

only downer was that the water of the pool just in front of our balcony was a bit too cold

food pool and staff.

the variety of food and pools

we spent more time at the pools

most of our time was spent at the party pool

i enjoyed the pool, it was quite

food is great for an all inclusive, there are pools everywhere and the staff couldn't be

there is a bar on the roof surrounded by an iron fence resembling a prison courtyard

we booked a swim up room, we could swim to the lobby and bar and this was a great experience

the included breakfast is two slices of toast and fruit at least the fruit wasn t dry.

the power went out so there were limited options for breakfast and coffee

the bed linen was dirty, the patio door was broken, the bathroom light didnt work, the root top bar and pool was closed and we didnt want to try the restaurant

also a nice swimming pool

the pool was very neat and i loved the separate kitchen

staff was super friendly, nice outdoor pool/bar area, and breakfast was better than our resort

we enjoyed the restaurant and pool area.

and just nice atmosphere in general spacious reception with super high ceilings, nice rooftop pool area, gym, comfy rooms etc

rooftop pool and snack bar were great

large room, more like a studio, good facilities, fitness roon, swiiming pool and a nice view on the roof

love the breakfast . the staff was great.love the pool and food and drinks buy the pool

and hotel, cleanliness, hotel staff were courteous, wide breakfast menu, swimming pool and sunset view

the rooftop pool area!

my pool in my villa was cold and i asked to get it fixed, didn t happen.

book a villa with private pool

pool and beach area are inviting and you can work out in a well equipped gym

pool cocktails need a bit of work-they r tasteless

the complex itself is unreal, with pure and isolated beaches, spa and nice big infinity pool with bars

the pool and facilities are generally very good for the money too

i really enjoyed the pool, too

pool area was very nice

we sat by the pool while we waited for our room to be ready

very nice pool area

room, gardens, pool

great pool and hot tub and beautifully landscaped

nice pool, whirlpool and hot tub

outside around the pool area is very beautiful

the pool area was well kept and very spacious with lots of sitting and lounging spots

very kind staff, gym, big pool and affordable restaurant with international and local dishes

nice large pool facility with two large hot tubs and towels provided

pool area, comfortable beds, breakfast buffet and free shuttle to and from airport

convinced friendly staff nice pool

the gym and the pool were absolutely clean and nice relax before our long flight back home

the staff, the location, the view, the pool and the beach were all perfect ''

beach/pool was great love it

loved the location at the end with a private cove that was less waves for swimming beautiful pools

pool area and events are nice. pool bar is great. views from balcony are nice.

the pool is lovely,and the ocean is a few steps away

pool and beach access

could have more options for the special of the day at the pool bar

also, when we finaly checked in, we went to the pool and they came over to ask to change the room as they made a mistake

a part from this, we found bugs, little ants, pool under construction, seeweed on the beach and personal asking for tips

the pool was ok.

-could choose from quiet pool

the pools are great, and the beach is lovely

the pool was also really nice

comfortable room and hotel - great service, beautiful pool and beach, and top-north entertainment

excellent food, fun swimming pools, and just outstanding service

we had an amazing time- very clean, beautiful resort- relaxing and best pool and great service

the beach and impressive pool are gorgeous

our biggest choice of the day was pool or beach

the pool area was excellent and the beach area like paradise

the activity schedule will keep you busy throughout the day even if you just want to hang by the pool

we got to enjoy the pool and order drinks way before check in time

more pool seating. needs to be an adult section of the pool.

the pool overlooking the beach was divine, perfect temperature

excellent service, food options and quality were great. cosy pool area

special thanks to yessely, illiana, dulce in restaurant and ray at the pool

hotel is very clean, simple in white and cyan, the swimming pool is perfect, we all really enjoyed it

pool and view

i like the pool cause it is clean

pool is amazing

the pool, the staff. we loved the location, not to many people around or crowded.

and the staff try very hard to sell you trips/tours as you walk past them every day to the pool area

pool is big, beach is very beautiful

old school great family atmosphere amongst staff & balcony, pool, sea combo

views and infinity pool overlooking stunning beach

pool closes at 9pm would like for it to stay open until 10pm minimum

pool and beach

location, beach, pool

pool was beautiful and poolside/oceanside restaurant was great too

wished they had a kids club

t just the activities at the pool area) and proper performance night shows

the pools are amazing, each with its own features and design

gorgeous. super clean. wonderful pool. amazing staff

room, spa and main pool.

liked the beach, the pool, the food, the people i met, the hospitality

ocean view, the walks on the beach, pools everywhere and food and drinks available at the pool side in the afternoons

the pool is amazing and the food was delicious

you get the newness and quietness of the caribe but still have access to the larger pool/additional activities next door

the pool!!!

oxxo across the street, r1&r2 bus stop right in front, clean beach, plenty of beach chairs at the pool, decent restaurant

sea view and pool

the people, the food, the music, the drinks, the pool, the activities and the events

the entertainment at night is amazing! pool and beach area was great.

of the pool side bar personnel was rude, multiple times even though i tipped him for every drink i went to

ie you should go outside as soon as you wake up and put a towel on the pool chairs that you want to informally reserve

room:very clean pool:a lot of swimming space drinks: just ask for an extra shot, otherwise tastes too watery and

window but still really clean and nice room, good wifi and access to the beach/swimming pool

beach and pool was amazing

swimming pool with sun beds

wonderful suit. very comfortable. excellent hubication with a private pool and beach.

the pool deserves a special mention, it is absolutely wonderful, with a stunning sea view that makes

breakfast is non existence

breakfast area not so inviting.

manual in the pool bar was amazing.

adults only pool was located far from the other pools so it was nice to go to when you needed quiet

all the staff was amazing. housekeeping and spa staff were very kind and professional.

i wouldn t recommend this resort for couples or families who don t have kids as you can t relax and sleep in

foods drinks spa pool front desk room service servers bartenders drivers concierge grooms all

we couldn't get wifi by the adult only pool

the pool staff and entertainment staff were incredibly talented, hospitable, and engaging

staff, waiters, servers, entertainment was great, pool activities was awesome

we really enjoyed our stay at gr solaris, beautiful beach and pools were amazing

pools close to early , tennis court under construction, and water park close at middle of day for no reasons

the spa experience was extremely pleasant and very affordable

room service was quick and efficient

for example, i had to call room service to inquire about the availability of water bottles in the room, rather than receiving

pool and kids play area and restaurants

pool, amazing view from balcony and terrace.

loved the beautiful hotel and the surroundings, the pool area was lovely and we specifically loved lounging on the day beds

infinity pool, great restaurant food, accommodating staff, large and comfortable rooms

pool schedule could have more hours at night and room service never arrived the second time we

the pool and beach right below our balcony

it’s a beautiful place with an amazing pool and big comfortable beds

their breakfast is very good too :) the swimming pool area is the best

the pool and grounds were beautiful

nice staff beautiful balcony with pool view good location excellent breakfast

friendly helpful staff. lovely pool and hot tub. nice room, bathroom, terrace off our room

it was only at the pool- it would be nice to have one near the beach

staff, rooms, pool

pool was beautiful too

and the only other criticism is that they let kids in the area of the pool bars which doesn't make sense since there is a whole area for kids

flora and fauna were lovely as well as the extensive pool area

the pool was very clean

grounds were beautiful, really loved the pools, i was like a little kid in the wave pool & lazy river, yay

pool area was huge

cold pool water

inclusive, the activities you can do and going to the beach or the pool, riding to another hotel or to the mall, the gym

beautiful facility! lovely pool & gardens and the room was big. the staff were very helpful.

pool, restaurant open until 10pm, yummy food, very spacious room, very kind staff

an oasis with lovely gardens and pool

nice looking pool

the pool looked nice too and the rooms are very big

chose to stay at the grand mayan water hotel to be close to my friends who were staying at an all inclusive resort nearby, while

the pool closing so early and wish there was more entertainment.

and repeated food options toilets too far from the pool pool water not clean last bus from the beach bar

they have activities and the swim up pool is very nice, i upgraded to the vantage club room and we felt like royalty our whole stay

the beach club is really something - great view and comfort and the pool's temperature was just perfect

main pool is a good temperature

a large swimming pool just outside the room was a tranquil relaxing area set in the wonderful gardens

the pool is

in the price is amazing, i recommend to take mexican style eggs very nice and big swimming pool this place is surrounded by nature, a lot od birds and other animals

set in a jungle with a gorgeous out door pool eba welcomed us into her beautiful traditional mexican art filled home , cooked us breakfast

clean rooms, large garden and nice pool

my pictures at the balcony the location was very nice its a few minutes from the club areas the pool was super clean and spacious with an amazing ocean

there is a small pool area, and an activity area

we loved the activities at the pool

perfect for kids of all ages, nice beach and pool area

the entertainment at the pool was fun and interactive

the pool looked good too

the place is neat and close to the airport. the included breakfast was good.

o problem if you know before booking ), if you book out before 7am don't look for a go bag for breakfast

quality breakfast and the airport transfer was an excellent surprise

lady who did breakfast unfriendly

swimming pool was clean and the program was good

od was awesome and has a lot of variety

course for what it is, and all inclusive), the pools and the beach area were big and clean, very family friendly but still a great time for young

the hotel is run very well. great white sand beach. great triple pool

view of balcony, nice suit, comfortable bedding, convenient kitchen, great beach, pool,

we loved the pool and beach

great location. kids loved the pirate ship pool

heated pools not warm

there were plenty of beds and chairs around the beach and pool

the swimming pools,grounds and beach are meticulously maintained, the food and drinks were good

the food is delicious and pools and jacuzzi are wonderful

4 pools, 2 swim up bars, and a private beach what more could you ask for

the resort really needs more pool and beach chairs!!!

enforce a rule of

amazing , the brazilian restaurant is so good , the variety of meats were enough to enjoy , great pool , towel service good , lots of tasty drinks , they serve you as fast as you think , seafood

very welcoming and great coffee and pool thanks to the staff

basic but comfortable cabanas all with furniture made from wood on the property, cenote fed pool, wonderful owners and staff

i regret not having spent more time, enjoy the pool and explore the area

ud83cudf1f my children enjoyed the pool, the swings and the menagerie of sweet animals

it was too rainy for us to want to use the pool, but it looked lovely - large and clean