space for the dog to do their thing. a bigger pool.

beautiful place - quiet - clean - with smile team all the time pool ok

pool area, the area off the lobby where the fire pit was

the pool towels were in limited supply

property, great golf course and pool area

pool under renovation but absolutely no work being done on it.

everything was being replaced, the pool needed lounge chairs

was very clean and nice updates since the last time i was there the shower was great and the pool was clean and nice

we did not feel comfortable going to the pool with our daughter

there's nothing to do around the hotel. no where to get food and even the pool was closed

wonderful view to the pool and the lake

pool closes at 9 pm

would have liked to have been in the building with the pool

beautiful room with a balcony and great view of the lake and the pool was very nice.

clean and spacious. nice pool. breakfast available

pool water was really warm like bath water.

the pool was down

pool is always clean

there were plenty of towels in the pool area

staff to check-in, good breakfast, nice room, warm pool, fresh cookies, quiet rooms, clean smell

location. housekeeping was very helpful as well as the staff . it was clean . the pool was nice

the pool was closed, the inside was clean but had a funny smell.

pool was warm

pool was closed and no one tell us

pool and main entrance under construction. breakfast very small.

pool was cold

my son loved the pancake machine lol and enjoyed the pool

pool was dirty and no lounge chairs at all

and jokingly said we'd need them to cut back the trees so the pool got sun all day

the pool was closed but the lady at the desk would have opened it

jasmine was beautiful but causes me to suffer from allergies so i didn't use the pool.

they have a continental breakfast every morning and we enjoyed the pool

pool was nice, the staff was kind, and after a long days work it was very welcoming, the rooms were

property was clean. nice view , pool was maintained.

pool was by our room but was surrounded by hedges so you couldn't see it or hear people who were

very clean. beds were very comfortable and staff was very nice! also enjoyed the pool!

nice gym and pool as well

i had a 1st floor right next to the pool and it was a busy pool but not loud

to a large number of children’s sport teams, staying in hotel, the breakfast & pool area’s were noisy & packed

the pool was closed

at reception, cleaning, and kitchen were amiable and very nice, especially ellie at the kitchen/breakfast

breakfast buffet was excellent

the breakfast

workers congregated in breakfast area with communication radios blaring.

breakfast was nice and room was clean. comfortable bed!

room was very near the pool pump and it was noisy as it was malfunctioning

small pool, ideal for toddlers.

1st floor, easy access to our car and pool was close

maybe a bigger pool

pool only can use until 9 pm

i mean it had a pool

the pool was cool and clean.the sheets smelled like bleach.

pool dirty

clean room. nice pool.

pool n lolocstion

the pool is olympic sized and has a great little bar

we watched the sunset while swimming in the pool

the pool bar wasn't open as much as we would have liked.

only thing we didn't like was the attitude of the pool bar tender

it is right on the lake with a pool, rocking chairs, dock, and outside bar if that is what you like

couldn't swim pool very nasty

pool was very clean and nicely

pool was well maintained

pool location

they enjoyed the pool two nights

swimming pool would have been a plus but it’s unheated and was out of service at the time we were there

pool

no place to sit outside. pool was locked so you had to get the key to unlock the gate to use it.

staff was amazing, older hotel but nicely remodeled. area was quiet. pool was very clean!

the pool was very private and not crowded

pool closed too early

we did not use the pool, the fitness room is also immaculate and the equipment seems brand new

cold pool

the pool wasn't very cool. it was warm like bath water

the kids played in the pool.

room 109 was the pits ! no chairs in pool area

pool was dirty, they never cleaned the room, had to ask for toilet paper always, no coffee machine,

they offer no breakfast. location was great. the pool is a great amenity for children.

worked about 5% of the time, no alarm clock, phone or coffee pot in the room and the pool was green

pool hours too short. shower water value bad. low water pressure

pool nice a clean

i feel that the pool should be open sooner then later. why should we have to wait till 10 am.

wish there was a sitting area later in the day but light were off in the dining area and the pool area could have used some plants around it and a warmer

close to town, great restaurant, pool, amenities.

cleaner pool

staff are great biscuits and gravy every morning and pools not too bad either

pool was clean and refreshing

pool area

also, the swimming pool is very accessible

the pool area was clean

pool and hot tub outdoors. couldn't use. too hot and muggy, with some lightning.

great bed loved the pool after driving all day

staff members were all nice and loyal. only 1 dissatisfied with pool spa not working properly.

wish i had time to use the pool

heated pool

breakfast was amazing, pool was nice and beds were comfortable.

very clean rooms, decent breakfast, nice pool, nice location and not a bad price

breakfast & pool

wonderful staff!.clean hotel.very comfortable beds.excellent breakfast.good pool.

liked the pool to be open a bit longer but otherwise nothing we didn’t actually dislike

nice pool, great towels

great pool and clean rooms with great pampering from staff.

small pool/outdoor area

can't because everything was perfect, the staff, the management, the pool, the location

fitness center and an indoor pool

great pool in the sun, breakfast is awesome

swimming pool was very small and didn't seem clean

the bed are hard need a bigger pool.

nice pool and generous breakfast selection.

the pool was very

the pillows were worn and flat one of our towels had a big yellow stain that looked like poop the pool had so much chlorine

decent sized pool

pool was nice, but pool area was in disarray stuff scattered everywhere

pool wasn't cleaned

was clean, pool was nice, staff friendly

the pool seemed a bit sketchy. didn’t want to get in it at all.

pool needs cleaned but feesable

they had breakfast, a pool, comfortable rooms and bed and staff was friendly.

the pool it was a little dirty

dirty, stinky, poor bed quality, pool was nasty.

pool was extremely dirty and looks nothing like the pictures

pool was nice but a little dirty and by the road the cleaning staff was very nice and made sure i

was no full breakfast like displayed the pool was not working they over charged me i still had to pay 111

the pool is amazing

much to dislike, other than the crazy bar prices

didn’t start until 8 and the bar didn’t open until 5, not a big deal

no free breakfast

the hotel grill and bar was amazing

kids eat free and breakfast was cooked to order

gas grills out by the pool

not to mention a nice pool area with grills to barbecue and work out facilities

key card didn't work on the back door next to the pool at night

small pool, but big enough

amenities, beautiful pool, great work out options

location, pool, bar, very clean and quiet

beautiful lobby, bar , pool and room. staff was outstanding.

we enjoyed the pool and she especially enjoyed the spa

from the pool to the spa and then wolfgang puck restaurant and everything in the lounge too

they loved the pool

pool

new, clean and friendly staff. good breakfast

good breakfast and location was very convenient

location, cleanliness, pleasant staff, quiet, modern, good breakfast!

the breakfast was excellent and the lady taking care of it was very kind and did a great job.

they would clean the pool better

or cover over the wood cover outside or at least half of it and chairs with umbrellas closer to pool instead of everything being open and no cover really by pool to get out of sun

a beautiful outside pool

washer + dryer's on-site beautiful exercise room on the other side of laundry gorgeous swimming pool

the pool was nice and lots of out door seating areas

wi-fi, needs more laundry facilities

wasn’t that great and carpet in hall is dirty, laundry facility to small fir size of

clean room with small kitchen and big refrigerator and king size bed

carpets, laundry to small for size of facility 2/2 and one dryer in not working

working laundry room

2nd floor smelled like mold. pool hours 12-5 pm.

pool closed due to covid-folks might want to know that also

the pool was only open until 5 pm

perhaps some shade over the pool in summer.

due to covid we did not utilize the pool

perfect location!! beautiful pool, laundry service, safe and clean

the only thing i didn't like was having to walk through the dining hall to go to the pool.

pool area

the pool and hot tub very nice

pool could could be a couple degrees warmer

pool area is nothing like the pictures

the pool was very uninviting!

to access amenities such as pool, laundry and rooms

the color changing light in the pool is great, but you can not enjoy it bc the pool closes at 9pm

pool wasnt heated i dint think

very spacious rooms nice pool good locat

water level on the pool was too high preventing the skimmers to work properly and allowing bugs and critters to swim

clean close to town square bbq by the pool

we enjoyed the pool and the complimentary breakfast

clean room, pool was great.

nice workout facility and used their laundry facilities

room size,bathroom size and both clean good and breakfast specially vegetables omelette.

wish could handle own food at breakfast

great breakfast great comfy bed great staff

the room was very clean, even smelled like fresh laundry

the maid we had and the breakfast and heated pool

wish there was an inside pool

nice pool view with palm trees

the hotel pools and and grounds are beautiful

nice little patio off room. easy access to pool. very comfortable.

the pool had a alligator in it nice touch

the rooms are clean and breakfast is yummy and the pool feels great

the pool hours

the pool

pool area location was good

the boys really enjoyed the pool and the beds were extremely comfortable

was in a convenient location and the pool was a decent size

pool was clean

i wish it had an indoor pool.

freezing swimming pool

facility cleanup, pool and gym and better smell in lobby area that’s all

didn’t like the pool and the view this time was not that good from our room felt like i want to go out not to stay

wish pool was indoors for rainy days.

the closing hour of pool.

large room, good breakfast! pool, rooms clean

and the boys enjoyed the pool, although the water was still a little cold but it was early march after all

pool did not look as clean as i would have liked so i simply did not use it

pool was small and unattractive.

pool. and breakfast service

the pool was open longer due to my husband and i could of relaxed after the wedding we attended

i wish i know about yhe pool remodeling ud83dude1fespecially when i was vacation with my kids .

the pool & whirlpool has a lift

my room was next to the pool which made for an ambiance room glow at night

price and food was a very good value. overall it was fun and really enjoyed the pool.

bed pool

the first three days of our trip the pool was being cleaned and unavailable

hotel clean, friendly staff, decent complimentary breakfast, and nice clean pool and jacuzzi

pool

pool was closed ....housekeeping woke me up both days i was there ruined my 2 days of sleep.

nice pool and grill area

the swimming pool was great, clean rooms, great location for 1 night stay before orlando, so much cheap-er

too cold to swim in the outside pool, but it looked great

close to everything, employees were super nice. pool was great!!!9

room needs more towels since you have to use room towels for pool.

the pool and the king bed i really liked that the hotel had wood flooring instead of carpet.

and because of the pool, not being open and someone when i booked the room said that the pool would be open and the

your pool sucks

we did not get to use the pool but it appeared to be clean with plenty of pool side seating

location was great and the room was very big with the fold out couch. the pool was nice as well

pool wasn’t opened

they have a pool and gym which is always a plus

the staff was amazing and very helpful to me my wife and kids !!

starbucks was available, the tv was nice, the gym was nice!

the gym is open 24 hrs

pool was beautiful i love the new rooms and the breakfast area makes you feel at home i love the

rooms are great, really comfortable bed, pool is great

hotel's facilities, including the pool, were top-notch and provided the perfect way to unwind after a long day of sightseeing

location great price for this area rooms look great and pool was relaxing the breakfast was

did not expect the pool to be the size that it was could have been a little bit bigger

pool has been closed for about a year now

the pool and fitness center being closed the last year

pool being closed

there was another elevator besides the one after walking through the main door and if the pool was open

pool not clean well

nice location the pool view and great customer service

the pool was still.being renovated.

yes the pool

coffee till 10. clean pool and area.

pool being closed (but was fixed and able to enjoy day 3 of 4 of our stay)

very clean hotel and the staff are very helpful. pool is available

great experience even for concert they had it all organized clean pool was cool and clean will stay

there is even a ramp to the pool area

pool

breakfast, pool , and the beds are so comfortable.

all of the options available at the pool, plus suzy the aqua instructor was great

night and there was very little activity at the lodge and we were placed in a room facing the pool versus the putting green

country club atmosphere; nice room; great golf; full length swimming pool

the golf course top, the pool area lovely, excellent restaurant with good food and great service

oh ya, the pool was nice and warm too

the pool

clean room and friendly staff also had a pool and tv with a variety of channels

they close the pool at 7 and it was to be opened at 9am but never was, so we didn't get to swim

laundry area and nice pool when it’s open

pool was very nice.

the place very nice room nice and clean , nice view to the pool , location excellent and also the breakfast good

thing i see wrong was when we went out to the pool someone who threw up in the pool i feel that someone should have came and sterilize the water

very clean, free parking, fantastic breakfast and pool. great customer service.

nice pool, gym, rooms comfortably fit a family of 4 and the mickey waffles each morning were a hit

pool was big and water warm

wish the pool was heated.

gym, swimming pool, coffee 24/24, breakfast, position

thought the pool would be warmer.

clean , quiet, nice clean pool

i thought the air in room could have been a little cooler. pool closes at 10 wish was later.

our room was spacious with fabulous views of the pool

great pool area & poolside bar was nice too

in hallways and at pool loud

by the pool, cocktails ud83cudf79with super service and the general feel of the place; it is a top top

d 18% tip added automatically) so only have a

reason we stayed was because of pool, they didn’t inform us it was closed our entire stay or we wouldn’t have stayed here

the rooms the facility everything was great the pool

great pool.

location for universal studios, room was clean and comfortable, we overlooked the back facing the pool, a little bit of noise from the road but not enough to be an issue

breakfast included, parking comfortable, pool nice, everything clean

the pool was very refreshing and open late to accommodate our busy schedule

great heated pool & hot tub

pool and breakfast were good.

it was clean pool was heated

comfortable, nice pool area

now my kids want homemade waffles

i would like to thank your team for making our adult kids first trip to america since covid-19 a remarkable memory

hallway and rooms around us because there was a big family that all had different rooms, and the kids were running up and down the hall from room to room at 6:30 am

breakfast buffet, clean. staff were kind, let me do early check in

watch your cars in parking lot, hotel next door had guys hanging outside their work trucks smoking weed outside the

pool was awesome

clean rooms. friendly staff. nice pool.

the staff was very pleasant and attentive. the pool was beautiful and heated!

beds are extra comfortable, the suites are large, beautiful pool view! we loved it!

had a nice pool and pool area and the hotel was very clean

staff was great, pool was great too !

pool area was beautiful

water taxi to parks and pool area

pool area and slide were fun-- rooms were nice

pool area

the pool and the food

the pool, the rooms, the view

i love this hotel. the location, the amentities, the pool everything! everything!!!

the pool area is also a plus for people who will enjoy the florida sunshine

the pools at the hotel were like another park in itself

loved the mickey waffles and the pool

could not resist the spa and pool

the pool was pretty old

pool area was clean

the pool.

pool was good

the exterior near pool is not maintained daily

the pool was not as inviting as i would have liked but overall it was a great stay.

pool was very dirty

it was load and pool was small

pool area was quite intimate which was ok, but i found it closed randomly at certain times with no

the pool, the rooftop bar

pool with a separate kiddie section

the location. and the shuttles and the heated pool

pool and jacuzzi are nice and warm

the pool was not clean

minutes from universal studios and around 12 minutes from sea world and aquatica), the pool and the hot breakfast and its variety was great

pool wasn t a heated one

was beautiful, gym pool a plus

staff very friendly. liked the pool

pool area could be a little bit bigger for the amount of people that come but we didn't do the pool

i would have liked a hot tub, in addition to the pool.

good size room, free parking, great location for universal and very clean including the pool area

pool was small but we didnt even have time to swim

hotel had a nice pool, and was in a good location

atmosphere, staff, localization, and amazing pool! we loved it! my kids loved as well!

with the express passes , beautiful and clean hotel was nice to come and get a rest around the pool and recharge to go back out in the afternoon

property was walking distance to the parks and there were beautiful grounds, restaurants and pool

rooms are great and the pool is fantastic

design--fast passes--pool

the swimming pool should be cleaned and temperature controlled,

fireplaces, pool was great!

it is pretty clean, the pool was nice, you could take a walk around the hotel.

filters of the pool seems a little bit dirty and water smells strong chlorine

beds little stiff but not terrible. no pool towels had to get from front desk.

environment was exceptional with an outdoor lounge area with fountain and fire pit as well as the pool and hot tub area

great view.room very clean. nice pool

pool and toowel amenities were great as well as gift shop an access to starbucks and pizza shop

view and pool

very clean, spacious. good staff. nice pool.

the breakfast was great and the pool and jacuzzi and bed was comfy ☺️

we had 5 people all over 18 and we stayed for a great rate plus with a pool and a hot tub, free parking and free breakfast that actually tastes good

the pool and hot tub were perfect temperature and had a decent available use time

we also enjoyed the gym, pool and breakfast was great

is good, beds are comfy, pool is great, housekeeping keeps you stocked on towels and it's like a home away from

clean beautiful pool awesome staff

pool was out of action until last day.

friendly staff. great pool. location.

loved the pool and that it was open later

shower turned the entire bathroom into a mini pool

everything was great. breakfast was good. kids enjoyed pool. the room was clean.

friendly staff good breakfast like the pool and the closeness to universal and restaurants everything this is my third time there booked

the pool and definitely the cleanliness

a pool

three or four days the pool was closed !

the pool is 24h and clean

the swimming pool looked good too but it was close for

nice pool and free breakfast.

in and out of the property + we used the kitchen a few times and found it satisfactory + the pool area was nice

the whole wall opens up to fire pits next to the pool

swiming pool is too simple

the pool was clean and warm and they always have towels available

lovely pool

no jacuzzi outback by the pool

pool area was excellent as a nice place to top up the tan and relax after the visit to the parks

we did not get in the pool but did get in the hot tub and it was very nice

loved the pool

the pool was closed

room was clean and the pool was beautiful and has a nice shallow area with sitting ledge

the pool was very clean and well maintained, and the property itself was just stunning

clean and nice pool areas

the size of the pool, the staff was very friendly.

by the pool were very exorbitant even compared to 4 or 5 star hotels

lazy river and the pool area

pool decks

why aren't more guests in the pool?

the pool is nice

nice pool and a good breakfast for the price.

i like how the pool stayed open late & bar . it was good vibes .

the pool looked great but it was too cold outside

i would have like the pool to be open a little later than 6.p.m.

the pool was my sons favorite

had wonderful family day at the pool!

the pool was nice and the proximity to pizza hut was a plus :)

had a awesome time there and had a very nice clean pool, that was deep loved the pool!

very clean, comfortable bedsawed pool.

the hotel is close to everything, the pool and hot tub and rooms are very nice

room was clean and comfortable , liked the cafe , and nice pool

pool

like the pool being so cold and only having 1 hot tub there should be more, i didn t like there s no

room big bathroom also big swimming pool nice laundromat ice machine clean

the pool

10/10, cleanliness 10/10, staff 10/10, breakfast 10/10 (you must pay for it) room 10/10, pool 100/10 amazing pool, i came with my family everything was perfect

my family enjoy the stay and my kids love the pool

breakfast hot waffle by the pool staff beatriz was lovely and warm welcome and front desk settle my account in no time

pool was a little dated, but very nice.

pool is nice and water comfortably warm

i also noticed the pool tables were no longer there i would suggest to replace them

pool

pretty outdoor pool

jacuzzi and pool were not in use

pool is okay , we normally

was great, the staff, the cleanliness, the breakfast, the complimentary coffee, the pool & hot tub, & the distance from the universal parks which were our main reason for visiting,

pool was a little dirty so we didn't swim

of room, breakfast included, cleanliness, friendliness of staff, pool with hot tub, shuttle to and from parks

poolview is

the pool

pool closes

their pool is beautiful

the pool was very nice

lots of chemical's in the pool

asked for a room by the pool and they had one available

pool and friendly staff

although we did not use the pool

great pool