gas grills out by the pool

also the pool area was very clean but the water was very cold and it would be attracted to the hotel if the

key card didn't work on the back door next to the pool at night

not to mention a nice pool area with grills to barbecue and work out facilities

amenities, beautiful pool, great work out options

pool

location, cleanliness, pleasant staff, quiet, modern, good breakfast!

clean, comfy, breakfast and coffee :)

everything!! staff was amazing, it was clean and comfortable and breakfast was good.

price, location, cleanliness, friendly staff, good hot breakfast.

wi-fi, needs more laundry facilities

ice machines don't work and laundry was filthy

carpets, laundry to small for size of facility 2/2 and one dryer in not working

wasn’t that great and carpet in hall is dirty, laundry facility to small fir size of

wi-fi, needs more laundry facilities , cost of vending machine

pool closed due to covid-folks might want to know that also

due to covid we did not utilize the pool

the pool was only open until 5 pm

2nd floor smelled like mold. pool hours 12-5 pm.

perhaps some shade over the pool in summer.

the pool was closed and locked so ealry

i very nice hotel. loved that the pool didn’t close.

clean pool and fitness center

the pool & whirlpool has a lift

i wish i know about yhe pool remodeling ud83dude1fespecially when i was vacation with my kids .

the pool is amazing

pool was extremely dirty and looks nothing like the pictures

pool was not able to be used according to manager

pool was nice but a little dirty and by the road the cleaning staff was very nice and made sure i

dirty, stinky, poor bed quality, pool was nasty.

breakfast /service was excellent.

i also liked that there was a full bar but most of all i really appreciated the lounge areas inside and out

the breakfast was delicious and the bartender was super friendly and knew how to make a drink

had breakfast vouchers

comfortable, clean room. good staff. excellent breakfast

pool wasn't cleaned

has a pool and it’s privately owned

pool was nice, but pool area was in disarray stuff scattered everywhere

very clean room and pool. good location.

the pillows were worn and flat one of our towels had a big yellow stain that looked like poop the pool had so much chlorine

there is even a ramp to the pool area

pool

breakfast, pool , and the beds are so comfortable.

great experience even for concert they had it all organized clean pool was cool and clean will stay

clean loved the customer service very helpful room up to standard with no issues pool was fun

the pool, room, staff and food were exceptional

my wife spent 2 days by the pool while i was playing golf and she also completed the staff

oh ya, the pool was nice and warm too

all of the options available at the pool, plus suzy the aqua instructor was great

night and there was very little activity at the lodge and we were placed in a room facing the pool versus the putting green

wish the pool was heated.

i thought the air in room could have been a little cooler. pool closes at 10 wish was later.

enjoyed the pool and the breakfast the next morning

small pool and seating area, very refreshing and while i was their i had almost to myself

clean , quiet, nice clean pool

reason we stayed was because of pool, they didn’t inform us it was closed our entire stay or we wouldn’t have stayed here

great pool.

location for universal studios, room was clean and comfortable, we overlooked the back facing the pool, a little bit of noise from the road but not enough to be an issue

breakfast included, parking comfortable, pool nice, everything clean

the rooms the facility everything was great the pool

great pool area & poolside bar was nice too

loved our pool view, room 6050

location express passes bar area by pool food

iversal studios and islands of adventure)

lovely view over the pool and we could even see the theme parks

hallway and rooms around us because there was a big family that all had different rooms, and the kids were running up and down the hall from room to room at 6:30 am

we also enjoyed that the hotel breakfast stayed different throughout the weekend

overall, a good value for a family with young kids

to universal, plenty of parking near entrances, and friendly staff

hard to get in to the parking lot from the road and the room was too small

cluding a band aid'gross)

beautiful pool and room

the main pool area was a little gross with some debris in and around the pool

lovely pool for the kids

the view the hotel has at the piazza it would be nice to have a drink without having to go to the pool

the pool was fantastic to use to stretch out after and before a flight, and after a long day of walking

loved the mickey waffles and the pool

the swimming pool looked nice and hotel had self operated washing machine and drier

could not resist the spa and pool

pool area was clean

the pool could have been cleaned more regularly and the luggage trolleys had flat tires.

cept for the pool)

pool of the time was waiting to be inspected by the county so that cannot be used

it was load and pool was small

was by far the cleanest extended stay i have ever been in

staff very friendly. liked the pool

the pool was not clean

the ice machine, pool, were convenient

pool wasn t a heated one

minutes from universal studios and around 12 minutes from sea world and aquatica), the pool and the hot breakfast and its variety was great

pool is in a secure fenced area, everything you need is close to rooms

the pool was

pool area could be a little bit bigger for the amount of people that come but we didn't do the pool

hotel had a nice pool, and was in a good location

pool was small but we didnt even have time to swim

swimming pool doesn't have a heating thing and so the water is really cold

my kids enjoyed the pool and gym

filters of the pool seems a little bit dirty and water smells strong chlorine

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

good breakfast and nice pool

also, the hotel and pool area are well taken care of

pool area and slide were fun-- rooms were nice

food was just okay at pool and cafe. pricier restaurants better

only disappointment was not having a movie at the pool any of the nights we were there

staff was great, pool was great too !

two pools on each sides

the pool, the rooms, the view

close to volcano bay , the slide pool , lazy river pool ,private entrance to volcano bay , lifeguard on pool all the

location and pools

the pools at the hotel were like another park in itself

pool and toowel amenities were great as well as gift shop an access to starbucks and pizza shop

staff was great. location perfect. pool and bar very clean

very clean, spacious. good staff. nice pool.

the pool was gorgeous and facilities were beautiful.

very strong smell as you walked to the pool or elevators to the north tower

pool was great

the breakfast was great and the pool and jacuzzi and bed was comfy ☺️

we had 5 people all over 18 and we stayed for a great rate plus with a pool and a hot tub, free parking and free breakfast that actually tastes good

easy hassle free check in, nice pool and hot tub for relaxing (gym if you’re interested

january temps made it too cold to swim in the pool

the pool, the rooftop bar

presented rooms we had a deluxe room with panoramic views of volcano bay good food courts great pool and hotel gets you straight in to volcano bay just a walk through hotel pool early admission

pool area was quite intimate which was ok, but i found it closed randomly at certain times with no

the view was awesome, pool, live dj, food, and location was amazing.

pool with a separate kiddie section

my kids loved the breakfast and pool

the safety the pool and the cleaning of lobby and breakfast area staff was friendly and helpful

the pool and definitely the cleanliness

everything was great. breakfast was good. kids enjoyed pool. the room was clean.

staff, tasty breakfast, location near to universal studios, clean hotel room, clean pool

with the express passes , beautiful and clean hotel was nice to come and get a rest around the pool and recharge to go back out in the afternoon

beautifully decorated. pool area clean and water warm

a game room, pool with poolside activities

were surprised that the pool wasn't open a few mornings until the temperature hit 50 degrees

could ve had music at the pool when the dj isn t there.

the pool was cold it was not a warming pool

we enjoyed the pool, room, location. everything was great breakfast and restaurant awesome.

loved the pool and that it was open later

shower turned the entire bathroom into a mini pool

room was excelent. great view of the pool

the whole wall opens up to fire pits next to the pool

in and out of the property + we used the kitchen a few times and found it satisfactory + the pool area was nice

pool area was nice as well

pool was perfect and clean

sewer smell near pool the whole stay

fitness center and an indoor pool

the bed are hard need a bigger pool.

nice pool and generous breakfast selection.

swimming pool was very small and didn't seem clean

a heated pool, pool was very cold so couldn't swim

we did not get in the pool but did get in the hot tub and it was very nice

the pool and hot tub are spotless as was our room

room was clean and the pool was beautiful and has a nice shallow area with sitting ledge

the pool was closed

i liked that it had a pool and that they had a free shuttle service to the theme parks.

no jacuzzi outback by the pool

the shower needs a little bit more cleaning. the pool was small

the pool was clean and warm and they always have towels available

swiming pool is too simple

pool was heated

the boys really enjoyed the pool and the beds were extremely comfortable

breakfast was nice, pool was great, staff very friendly.

pool and hot tub were great and loved the breakfast my wife liked the coffee

there were no pool towels.

was nice i like getting up and having breakfast the kids enjoyed the pool everything went very

wish pool was indoors for rainy days.

the cost was reasonable and the whole facility including the pool and fitness areas were very clean and well maintained

in at 4 pm and could not nap because they were screeching to each other 3 floors below at the pool

no pool

facility cleanup, pool and gym and better smell in lobby area that’s all

had great towels and the pool was clean and refreshing

the pool it’s closed for maintenance in my stains

nice pool, great towels

small pool/outdoor area

liked the pool to be open a bit longer but otherwise nothing we didn’t actually dislike

the pool is nice

the rooms were amazingly clean, as well as the lobby and pool area

the breakfast area was set up like a restaurant with a nice view of the pool

why aren't more guests in the pool?

good location, good room, nice pool, option to buy breakfast, comfy beds.

kind of mean for meeting me for the 1st time, one lady actually yelled at me for sitting in the pool area too early until she seen that she could actually have a conversation with me

weather and the pool

the pool could be better filtered as leaves were a big of an issue

although we did not use the pool

they need a heated better than bare bones pool...

the pool

my family enjoy the stay and my kids love the pool

nice pool area

pool location

room big bathroom also big swimming pool nice laundromat ice machine clean

all good , especially the pool

pool area was nice and the staff very helpful

good sized room, free breakfasts, nice pool, polite & friendly staff.

excellent, very clean rooms, nice pool and hot tub, good breakfast, prompt shuttles to universal

pool area was in need of some updates. a number of the lounge chairs the mesh was ripped.

poolview is

clean, close to everything, extra clean pool; with a deep end!!! shop for mid-week bargins.

it has a lovely pool, the rooms are very spacious and even has a jacuzzi in the room

their pool is beautiful

the pool was enjoyable

is not that we didn't like it but the pool was a lot smaller then we thought it was going to be

wish the pool was bigger and more secluded.

staff was constantly cleaning areas, surfaces, elevators, and pool. pool was small but relaxing.

new, clean, breakfast buffet includes, pool area is nice.

also, the pool is nice but it isn't really in a good place, we wanted to use it but it never got a whole lot

swimming pool, comfy bed, great breakfast

clean central hotel , very near for shopping malls and theme parks good size pool, complimentary coffee

the pool area

staff was very friendly, rooms were clean and the pool/tiki bar was awesome

the pool bar is opened until 10pm or 11pm nightly and good food they offer

pretty outdoor pool

the pool was nice

pool

pool

pool is nice and water comfortably warm

pool

very clean, comfortable bedsawed pool.

water pool and plants

the hotel is close to everything, the pool and hot tub and rooms are very nice

the pool and the location

- location good - stuff freindly - worth money - poole area cool

pool and bar was nice

people partying by pool at 2:00 am

the pool area was nice and on the bed were some towel-swans - really nice

pool is amazing and the staff were really great

pool close too early didn't get the chance to even see it

the pool area is great

the pool was nice and the proximity to pizza hut was a plus :)

the pool was my sons favorite

the pool close the early

loved the cleanliness, decor , pool & bar area are gorgeous

friendly staff, great pool

hot tubs by the pool would have been nice.

refills coffee cafe, pool, staff

place, it was very clean, and the location was the best, everything was a walking distance, the pool was clean and spacious, will definitely come back

of room, breakfast included, cleanliness, friendliness of staff, pool with hot tub, shuttle to and from parks

pool and jacuzzi was nice and hot

was great, the staff, the cleanliness, the breakfast, the complimentary coffee, the pool & hot tub, & the distance from the universal parks which were our main reason for visiting,

jacuzzi and pool were not in use

to come back and have been blessed with the kindness of your staff the family loved the pool

the salt water pool and gym were nice facilities

the pool and gym were nice and clean as well

nice gym and pool, parking included, coffee in lobby included

nice hotel and pool, close to the parks

the pool area could use new chairs - those were dirty and parts broken.

like the parking, had to pay to use the gym, pool closed at 8pm in florida

the pool in the hot tub close on 5 pm

location and friendly staff. getting the suites give you access to the private pool

the rooftop pool and jacuzzi were under construction and i really wanted to enjoy that

hotel was very clean and roof top pool and bar were great

the pool and the staff the location too

reason i book the hotel because the roof pool and the view

the pool hours, closes too early.

value for money. pool was amazing.

free parking, bus station across the street pool access quiet

pool bar drinks weren't the best, but i wasn't allowed to bring my own bottle of champagne.

my family loved the pool

the pool area could be improved.

the pool was closed 7 am to 2 pm from the second day of our stay

it was very clean, it had happy hour in the bar, the swimming pool was nice.

the pool in the room nice staff

pool is nice

the pool is nice, the location came in handy, access to public transportation and shopping.

pool don’t face main road. but still a great property.

pool its amazing, the view also… it has alot of store and restaurant nearby so its perfect for

shower curtain wasnt long enough for the style of shower so after each use there was a pool of water outside the shower

they had a happy hour at the pool bar and were walking distance to 7/11 and some restaurants

great swimming pool and amazing staff who made sure our stay was

liked everything about the hotel the staff was nice, the pool was open until 11 pm the only thing was the rooms don’t have a mini

the pool was sensational

the pool was a little bit dirty

pool was to cold and hot tub was a little to hot for

very very clean ..staff was very kind,and helpful...pool area was also very clean

the pool area was clean

grandma with 6 yr. old grandson. had a blast in pool. great view. visiting family

i love this hotel. free breakfast, great staff, clean pool.

pool and location and they had a good breakfast!!

location, pool and breakfast. staff friendly and helpful.

very clean, the pool was also nice! the room was very comfortable!

our rooms were cleaned spotlessly every morning, there's a nice pool, and a great free daily breakfast with fresh waffles, toast, juices, muffins, yoghurt, etc

pool was small but not a major thing

kind of hidden and pool closed early people will be getting in late it should stay open a little later i think would

the light coming from around the window shades was a bit bright. no heated pool and no shuttle.

inside pool

we enjoyed the pool, work out room, breakfast, as well as doing our laundry

our kids loved the heated pool

overall, wouldve given it 10/10 but because of the covid19 policy of room service every third day

location for shopping, nice facilities, close to a lake, free parking, free wifi, good breakfast (included in rate), big and confortable room, with microwave and small fridge

my kids loved it and we had a blast

room was big and well equipped, bed super comfortable, breakfast is good and they have great laundry services

i did not like that the pool did not get afternoon direct sunlight!

chlorine in the pool was so strong my sons eyes were hurting and irritated for a full day, his bathing suit that we

pool wasn’t heated

very up to date and cool back patio with pool, and grassy area to play games

service is top tier, pool was amazing and great location

multiple pools and water slides, big screen tv with kids movies playing all day, and an arcade - all on site

lot for the kids to do they room was nice clean staff was friendly

the hotel had its own laundromat where we managed to get our laundry done after a busy week at disney

location was great the water park it s fun for whole family

your life guards are wonderful and one in particular seems to even keep counting kids as hes watching each and every one

the pool, it's too shallow. i know it's for families and their kids.

pool closing when storm 5 miles away but for safety it had to be done

there should be more activities considering the pool was closed alot

really enjoyed the pool, the extra amenities for example the quick service food area, the all you can drink cups and

the convienance of location, food in the lobby and the amazing pool.

this place has a huge hot tub and nice size pool

indoor/outdoor pool, complimentary breakfast, dinner and drinks

the hotel is clean, especially the pool, hot tub

comfortable hotel with pool and jacuzzi

pool was amazing

clean rooms that were comfortable and homey. two pools . central location to everything

the pool area was very nice

pool and landscape was amazing! very beautiful and relaxing atmosphere.

breakfast buffet,shuttle to parks,24 hour arcade gym ,pool open until 10-great location.

hotel staff so very nice. pool was great.

pool was clean and warm

liked our stayed at this hotel the pool its nice and clean the breakfast was very good and the staff was very kind

pool and hot tubs where great

the room was clean a spacious great view of the pool that was also very nice and open late

the area is the best spot next to everything . and loved the outside pool and set up.

had a nice swimming pool,the bar was excellent and the starbucks was good

pool areas fun for kids

friendly accommodating staff, kids friendly facility and pool open till 11

resorts fees are charged even though we didn't use any of the pool, paddles boats, gym.

the resort itself was nice with a nice pool area for relaxing and fun

i like everything. the breakfast was good and the pool.

only one elevator working and pool was closed

the 2 bedroom the breakfast pool jacuzzi everything was great

hot tub and pool are open in december

no pool

cleanliness,quit, good location nice staff, very clean pool

pool area had some standing water after a heavy rainstorm

clean rooms, nice pool and quick check in and out

what i did not expect had great staffing place was cold clean and they respect your property pool hours were amazing and very quiet with good security

front desk was welcoming and we enoyed the pool view

breakfast was great and loved convenience of laundry facilities

wifi was unstable in the rooms

no wifi at all breakfast area too small and over crowded room service non-existent

more parking spaces but overall i enjoyed my stay

the breakfast was very good, lots of choices for hot or cold breakfast

staff was extremely friendly, the breakfast was excellent and the pool was relaxing

hotel is super clean, breakfast is great, the pool was nice, the staff was friendly, it was

couldn’t figure out the gate lock for the pool

very friendly outdoor pool and hot tub excellent breakfast

staff was wonderful! pool and hot tub was super relaxing. bed and pillows were nice.

and spacious, well-equipped with swimming pool and hot tub, great environment and location(very close to universal and outlets)

there is super swimming pool and jacuzzi open until late 11 pm along with court for tenis, basketball giants chess board

great place, pool and park to entertain the kids

the pool is great

the amount of towels and even pool towels

very friendly, clean and quiet. pool was relaxing and beautiful.

the room was awesome. pool was great.

pool

pool area nice and clean location within walking distance of i-drive and universal

balcony with pool view

the pool was closed for maintenance

madelein’s kindness, staff, pool, location

the pool was closed our whole trip.

pool was an extra bonus

wish they had regular little stove instead of the plug in ones and the pool was small.

the pool area and all the communal areas were really clean

beds very comfortable, sun loungers by pool have deep mattress

pool is litle

of parking, tiny tiny tiny pool, hot tub and fitness area closed instead of changed policy due to

the faciliry was what1 we needed with kitchen, full size refrigarator, game room, gym, pool

pool is right next to the garbage outside and hints of garbage when the wind blew were gross

pool is great addition after a long day in the parks

location, free breakfast, coffee available all day, clean rooms, nice outdoor pool and friendly staff

very good location, the pool and the price

pool is open until 10pm which is great

we didn’t use the facilities but the pool and gym both looked small but equipped for what would be needed for a short stay

small pool. kitchen area not opened.

swimming pool could have been bigger

we had a full living room, a full kitchen and a separate bedroom and a separate bathroom

friendly and courteous staff, and delicious breakfast

close proximity to universal studios and restaurants as well as a nice courtyard and pool plus the friendly staffs

the opportunity to watch the fireworks displays in the parks from our huge window overlooking the pool area

got there and we were ok to wait weset by the pool and the desk clerk said give us an hr and we will have your room ready, we waited over and hr

the on-site gym and the long pool hours.

pool water cold

the beds, breakfast, and staff were all amazing!!!

breakfast was subpar

beautifully appointed and awesome gym and a nice breakfast available in the morning

breakfast wasn't hot. but the waffles were great

clean, kind and attentive staff, great breakfast

the pool

breakfast was good. pool was clean

pool wasn't open, frig never was cold, room smelled like a locker room

both the pool and the bath water smelled over chlorinated

the pool wasn't clean

location, very helpful staff, lovely hotel and pool area

room, pool, staff! i thoroughly enjoyed my stay! thank you.

loved the courtyard and the pool area

cleanliness, welcoming atmosphere, pool, breakfast lounge, my room was perfectly set up!

was clean the staff were very friendly and helpful it had a pool ud83dudc4dud83dudc4d it had complimentary

indoor/outdoor pool was cool

pool area is nice and the staff are all friendly

no pool towels in swimming pool

our kids especially enjoyed the pool

family enjoyed the pool and breakfast buffet most of all

i like the breakfast and the pool.

water was cool in the pool

pool

the pool and courtyard area was very nice and they were very accommodating being that my girlfriend was

good location, nice pool, good deal

personal pool and lanai were great in the back yard and the common pool and waterslides were great as well

the kids love having a pool and hot tub at the house

lots of space, great pool, video game were fun for the kiddos, nice neighborhood

the pool area was great too, it was a really great time with my family

the pool heater was not needed since it was a hot weather weekend

check in (was past 6p), fire alarms chirping in the room, toilets clogged, trash all around the pool area, food horrendous and the only people at the bar are the staff on the clock eating their

the pool and the water slides

in-room arcade, waterslides, pool

apartments were clean, quiet (we were far from the pool and water slides), and comfortable and overall very well equipped

the children absolutely loved the water park, and there is excellent adherence to safety and lifeguards

pool was heated through day and night we loved it!

nice location, loved the pool. was clean. met great people! definitely family friendly!

pool

pool closes at 11, but people were in the hot tub and pool area at 2 am

the hot tub,pool side bar,and pool was everything

small pool

customer service, the pool, the location and the price.

we didint like the pool it was dirty and it smells badud83dude14

where great, the hotel is in a great location and i will definitely come again, they have a nice pool to relax and a lot of dining places walking distance, and they have cop's walking around

the service and the pool all great

the elevators are not the best, pool was closed

room was clean, beds were very comfortable, as were the pillows, nice sized pool

wish the pool was heated for winter time enjoyment

clean facility, nice pool! the staff especially hannah very sweet and helpful!

clean andco.fortable. great pool!

pool needs a lot of attention, no towels when i took my kids for an afternoon swim, and pool had

pool area

there is a nice pool and, the onsite restaurant has excellent food

staff is very respectful and it's a very quiet i'll tell if you just want to relax the pool stays

the pool was big and clean... in the middle of all fun activities...

pool location was not the greatest

the complementary contential breakfast, the staff and the pool

pool was very cold refrigerator in room wasn’t working but was replaced promptly

it’s right next to kings bar and bowling alley/pool hall

the pool area needs a jacuzzi.