i love everything about it they have a pool

that i couldn’t enjoy the pool but i know the reason why so it wasn’t a big deal

breakfast, pool , and the beds are so comfortable.

there is even a ramp to the pool area

pool

the pool was closed and locked so ealry

clean pool and fitness center

bed pool

my room was next to the pool which made for an ambiance room glow at night

nice little pool/patio area

pool area had some standing water after a heavy rainstorm

front desk was welcoming and we enoyed the pool view

clean rooms, nice pool and quick check in and out

what i did not expect had great staffing place was cold clean and they respect your property pool hours were amazing and very quiet with good security

on the first floor i really appreciated his search to find the room for me the view was nice (pool/i4) room was clean and comfortable amenities,tv, microwave refrigerator,iron/ironing board,

the pool closed at sunset. to early. disappointed. kids couldn't enjoy

no pool no jacuzzi

pool was unavailable. the are renovating it.

that the pool wasn t done

the pool was out of action during my stay. opening again in the fall.

) were all great though we did not try the pool

didn t get in the pool, but if i had the time i would have

thanks to the staff - nice room, pool

they have a nice pool too but we didn't use that

staff was very friendly. check in was easy. we loved the pool area.

pool had waaaaay too much chlorine

we cant use the pool past 11

the pool claims it is heated but the water was freezing

pool had so much trash in it, bags, wrappers, not exaggerating

everywhere was clean (even the parking garage) & some of our group even got to enjoy the indoor pool

it has a nice swimming pool

easy. nice apartments. good pool.

pool was nice

friendly staff, clean pool, great location

the pool

the pool area looks run down. it could use some work but other than that the hotel is great!

very nice and quiet. pool area was enjoyable.

great pool area

good location, very good pool, staff very nice

, hotel staff very accommodating for late checkout , large pool deck with plenty of chairs, killer shower head , no fridge or microwave , was lucky to get

the rooftop pool is another fantastic feature, providing a relaxing oasis to unwind after a day of exploring

pool was amazing and the breakfast downstairs was simple yet delicious

pool was super crowded

sadly, we didn't have an opportunity to utilize most of your amenities, such as spa or pool area due to work commitments, however we were very impressed with the available services

was not attentive so we ended up leaving and going elsewhere but everything else including the pool was nice and clean

breakfast was amazing.

breakfast wasn't hot. but the waffles were great

coffee was available at all hours. the gym was clean. the staff was polite and informative

the beds, breakfast, and staff were all amazing!!!

i particularly enjoyed the hot breakfast spread, it set me up well for the day

facilities other than the pool were excellent

i enjoyed the pool and the facilities in the building.

swimming pool look great and the fitness area is also nice

the staff, the beds, the pillows, the pool, all were wonderful

staff was amazing. pool was nice and clean. location was awesome!!

the pool and bar area was modern and comfortable

fresh place, beautiful colors, happy staff, city view, clean pool....can't ask for more...

is very clean the pool was excellent the decor was great very beautiful hotel

location,pool,room size $ staff

decor, close to downtown restaurants, pool.

pool and the gym

i wish it had been warmer so i could have used the roof top pool

were very comfortable, roof top pool is very nice

we also enjoyed the pool, but just a suggestion maybe a umbrella or two for some shade

the pool was clean and relaxing

pool under construction, but we were able to use other pool so wasn’t a hardship

the swimming pool as well as the breakfast.

loved the pool area and the large room. hotel was a solid 3 star, and better than many 4 stars.

nice gym and cool pool amenities

when we weren't exploring orlando, we were either in the rooftop pool or at the hotel bar

a second grab bar in the shower, would be nice.

crazy but what is needed to start the day and that’s awesome for us also having a fridge and kitchen was cool too we got the suite separate rooms was really nice to have too also the xmas

very clean, nice staff, and good breakfast!

the kitchen party and the beds was comfortable

breakfast can be improved. the bar didn't have any dinner options as well.

we didn't stay long enough to enjoy the pool.

perfect location in downtown orlando! beautiful pool, very clean and nice staff

i wasn t able to enjoy the pool but i can imagine it was amazing going off everything else being awesome

room was located facing the pool on the 3rd floor and after midnight there were still people in there and it was loud

nice wadding pool, exercise equipment. staff was amazing.

great customer service, pool was nice, breakfast was great

clean. pool and gym were nice.

to downtown by car, big room, clean, friendly concierge services, pool

parking free and delicious breakfast atmosphere pool area super comfortable beds

we wish we arrived earlier so that we could have enjoyed the pool

i thought the air in room could have been a little cooler. pool closes at 10 wish was later.

wish the pool was heated.

pool was kind of small and they did not clean it very often

men drinking at the pool

gym, swimming pool, coffee 24/24, breakfast, position

location for universal studios, room was clean and comfortable, we overlooked the back facing the pool, a little bit of noise from the road but not enough to be an issue

the rooms the facility everything was great the pool

great pool.

reason we stayed was because of pool, they didn’t inform us it was closed our entire stay or we wouldn’t have stayed here

breakfast included, parking comfortable, pool nice, everything clean

the parking was always available

it was 8am on our check out day and the room service already knocked on our door to clean it.

the breakfast was very good

i would like to thank your team for making our adult kids first trip to america since covid-19 a remarkable memory

i picked because it said it had a fitness center but it s not a lot to work with

we enjoyed every single minute in this hotel,my kids love the neighborhood because it s close to millinial mall and the pool is heated one

we enjoyed every single minute in this hotel,my kids love the neighborhood because it’s close to millinial mall and the pool is heated one

very small laundry room, it got 4 washing machines and 4 dryers.

the rooms were very clean and roomy i also enjoyed the bar area,very welcoming and the food was not over priced

we were in town for mother s day and the staff had a station for kids could make buttons for their mom s

comfort, cleanses, well furnished rooms. super pool area ! calm and cozy !

everything kids liked the pool

chlorine in the pool was so strong my sons eyes were hurting and irritated for a full day, his bathing suit that we

nice pool

very up to date and cool back patio with pool, and grassy area to play games

staff and lots of amenities, such as ice, spa pool, and complimentary beverages

if there was a swimming pool or a restaurant, it could easily be a 4* hotel for the quality of service from the staff and

the only thing to me that could've been better was if there was a pool ha!

no pool, but the hot tub was nice.

no pool .

pool of the time was waiting to be inspected by the county so that cannot be used

there is a small gym and pool if that interests anyone

was by far the cleanest extended stay i have ever been in

the pool is very hard to find, parking is difficult

the fact that the during the whole time of our 7 day stay the swimming pool was closed

could not resist the spa and pool

the pool was fantastic to use to stretch out after and before a flight, and after a long day of walking

the pool.

loved the mickey waffles and the pool

pool

pool is in a secure fenced area, everything you need is close to rooms

pool area could be a little bit bigger for the amount of people that come but we didn't do the pool

was gardens water flood on nights time at the gardens location and near to the surrounding the pool areas, was wast of water, you may need to change or do something to stopping watering in

i would have liked a hot tub, in addition to the pool.

pool was not the size or layout to do anything but quick dip

my kids enjoyed the pool very much

very clean, pool and

pool closed kinda early but i can’t complain.

don't like the no smoking policy at the pool.

the pool and jacuzzi could be bigger.

the breakfast was great and the pool and jacuzzi and bed was comfy ☺️

easy hassle free check in, nice pool and hot tub for relaxing (gym if you’re interested

we had 5 people all over 18 and we stayed for a great rate plus with a pool and a hot tub, free parking and free breakfast that actually tastes good

we also enjoyed the gym, pool and breakfast was great

were told upon arrival that the pool was under construction and that we'd need to walk to the neighboring hotel to use their pool

pool wasn t a heated one

the pool was warm and the staff was awesome.

leaves and debris in pool.

was so convenient to universal and islands of adventure the breakfast was hot, the pool was clean the beds were soft - the shuttle was on time, the drivers friendly staff was

the pool was not clean

staff, clean room, comfortable beds, smooth check in/out, decent breakfast, simple and clean pool area, and excellent price

the pool and definitely the cleanliness

my kids loved the breakfast and pool

everything was great. breakfast was good. kids enjoyed pool. the room was clean.

staff, tasty breakfast, location near to universal studios, clean hotel room, clean pool

pool hours

beds little stiff but not terrible. no pool towels had to get from front desk.

swimming pool doesn't have a heating thing and so the water is really cold

it is pretty clean, the pool was nice, you could take a walk around the hotel.

my kids enjoyed the pool and gym

lovely pool for the kids

it was great, loved the pool!

the location, the express pass option, the boat to universal, the pool everything

the view the hotel has at the piazza it would be nice to have a drink without having to go to the pool

not always easy to figure out how to navigate between buildings to check in area or pool

we pretty much lived in the pool the two days of stay, good pool

very strong smell as you walked to the pool or elevators to the north tower

staff was great. location perfect. pool and bar very clean

the pool was gorgeous and facilities were beautiful.

very clean, spacious. good staff. nice pool.

location express passes bar area by pool food

great pool area & poolside bar was nice too

d 18% tip added automatically) so only have a

by the pool, cocktails ud83cudf79with super service and the general feel of the place; it is a top top

hurricane closed pool and room service! housekeeping burnt armani shirt.

room was clean and the pool was beautiful and has a nice shallow area with sitting ledge

everyone was pleasant and the pool area was very nice

i liked that it had a pool and that they had a free shuttle service to the theme parks.

the pool and hot tub are spotless as was our room

wish pool was open later.

pool area was nice as well

the pool is 24h and clean

sewer smell near pool the whole stay

the swimming pool looked good too but it was close for

the whole wall opens up to fire pits next to the pool

the pool was cold it was not a warming pool

loved the pool and that it was open later

room was excelent. great view of the pool

friendly staff. great pool. location.

pool was out of action until last day.

the pool wasn't open

laundry area and nice pool when it’s open

the pool was closed.

a swim in the sparkling pool is relaxing and refreshing after a day in the hot florida

pool not very clean

the pool was clean and warm and they always have towels available

the pool was not in service or usable during our stay

pool area was excellent as a nice place to top up the tan and relax after the visit to the parks

if you are looking for spacious comfort, fantastic amenities like the free shuttle and pool, and excellent overall value near the parks, this hotel is a fantastic choice

pool was nice and warm

hotel bar and pool don’t close till 11pm

my family loved the pool

loved the pool!

it was very clean, it had happy hour in the bar, the swimming pool was nice.

the facility has very comfortable gym and swimming pool

atmosphere, staff, localization, and amazing pool! we loved it! my kids loved as well!

a game room, pool with poolside activities

design--fast passes--pool

rooms are great and the pool is fantastic

property was walking distance to the parks and there were beautiful grounds, restaurants and pool

due to covid we did not utilize the pool

perhaps some shade over the pool in summer.

pool closed due to covid-folks might want to know that also

2nd floor smelled like mold. pool hours 12-5 pm.

the pool was only open until 5 pm

pool bar drinks way over priced

water taxi to parks and pool area

pool area was beautiful

pool area

food was just okay at pool and cafe. pricier restaurants better

pool

the pool was beautiful, very comfortable temperature especially when it was chilly at night

location, room, cleanliness, tiki hut, pool area

the pool and tiki bar was great. the bed was comfortable.

the pool area

the pools at the hotel were like another park in itself

the pool, the rooms, the view

the pool and the food

i love this hotel. the location, the amentities, the pool everything! everything!!!

location and pools

the pool area was nice and on the bed were some towel-swans - really nice

pool and bar was nice

- location good - stuff freindly - worth money - poole area cool

people partying by pool at 2:00 am

very clean and good breakfast, nice big pool and free shuttle to theme parks. great price!

loved the amenities like the pool and courts

the pool is great

and spacious, well-equipped with swimming pool and hot tub, great environment and location(very close to universal and outlets)

all very friendly and they make effort to organise activities such as movie night by the pool

there is super swimming pool and jacuzzi open until late 11 pm along with court for tenis, basketball giants chess board

pool area was in need of some updates. a number of the lounge chairs the mesh was ripped.

did not have time to use the pool, but it looked really nice

the fact that we could use the barbeque and that it is next to the swimming pool

the heated pool was great

pool area was nice and the staff very helpful

the pool and gym were nice and clean as well

nice gym and pool, parking included, coffee in lobby included

the pool area could use new chairs - those were dirty and parts broken.

pool close too soon

the salt water pool and gym were nice facilities

is not that we didn't like it but the pool was a lot smaller then we thought it was going to be

negative would be that no balconies in this (and all newer hotels in orlando), pool area small and not real outdoor space to chill

we thought it was a great price for just having all these things but then there’s a pool, fitness center, and feee breakfast

the location of the hotel, access to the pool and hot tub from the sister hotel, and the tasty free breakfast were all a bonus

staff was constantly cleaning areas, surfaces, elevators, and pool. pool was small but relaxing.

they need a heated better than bare bones pool...

the pool could be better filtered as leaves were a big of an issue

staff fantastic, clean accommodating and close to everything. pool area cl

pool and friendly staff

great pool

apartments were clean, quiet (we were far from the pool and water slides), and comfortable and overall very well equipped

in-room arcade, waterslides, pool

the pool and the water slides

check in (was past 6p), fire alarms chirping in the room, toilets clogged, trash all around the pool area, food horrendous and the only people at the bar are the staff on the clock eating their

maybe kids playing upstairs but maybe guests can be given a curfew or have those rooms on first floor

they also have a pool, jacuzzi, and water sprinkler which the kiddies loved

pool and the games outside

pool area was quite intimate which was ok, but i found it closed randomly at certain times with no

presented rooms we had a deluxe room with panoramic views of volcano bay good food courts great pool and hotel gets you straight in to volcano bay just a walk through hotel pool early admission

pool with a separate kiddie section

pool area, nice modern house.

price should be all inclusive including pool heat and use of grill. not separate payments.

the pool was for the 5 bedroom property was smaller than it looks in the online photos.

pool was sparkling blue

i do wish the pool was heated that would be my only complaint

dirty hallways outdated & pool needs some tlc

great location beautiful pool...very tropical

the pool was great!

very clean, the pool was also nice! the room was very comfortable!

big pool

we didn’t use the facilities but the pool and gym both looked small but equipped for what would be needed for a short stay

swimming pool could have been bigger

small pool. kitchen area not opened.

to universal and we wanted everyone to enjoy the stay and be comfortable, and the complimentary breakfast was another bonus

we didn’t use the facilities but the pool and gym both looked small but equipped for what would be needed for a short stay

wi-fi, needs more laundry facilities , cost of vending machine

ice machines don't work and laundry was filthy

no breakfast. cost of laundry facilities

working laundry room

wasn’t that great and carpet in hall is dirty, laundry facility to small fir size of

shower curtain wasnt long enough for the style of shower so after each use there was a pool of water outside the shower

liked everything about the hotel the staff was nice, the pool was open until 11 pm the only thing was the rooms don’t have a mini

they had a happy hour at the pool bar and were walking distance to 7/11 and some restaurants

music at the pool on sunday site up against the building- and even being 18 floors up the bass was quite

the pool was sensational

i like how the pool stayed open late & bar . it was good vibes .

the pool and just in general it was nice and quiet and the staff was nice too

the room is big enough, it has a pool and breakfast

the breakfast area was set up like a restaurant with a nice view of the pool

nice pool and a good breakfast for the price.

the pool area was clean and very inviting, the location was excellent, all good dining choices within a

the hotel and pool public areas were spotlessly clean and there were plenty of sunbeds available

staff, pool, and transport to/from universal was superior

refills coffee cafe, pool, staff

loved the cleanliness, decor , pool & bar area are gorgeous

the pool was very nice

the pool was open and clean

pool warmer. did not seem to be heated

pool closes

poolview is

pool

the breakfast was excellent and the lady taking care of it was very kind and did a great job.

clean, comfy, breakfast and coffee :)

in addition, the breakfast offered a nice variety of options

location, cleanliness, pleasant staff, quiet, modern, good breakfast!

the pool, it's too shallow. i know it's for families and their kids.

there should be more activities considering the pool was closed alot

parking *safe resort experience *4 working elevators *spacious rooms *comfy & clean beds *large pool & splash pad area *daily cleaning services for the room with fresh towels/sheets *dinning

pool closing when storm 5 miles away but for safety it had to be done

really enjoyed the pool, the extra amenities for example the quick service food area, the all you can drink cups and

they have a pool and gym which is always a plus

the staff was amazing and very helpful to me my wife and kids !!

starbucks was available, the tv was nice, the gym was nice!

the gym is open 24 hrs

fresh hot waffles were a hit for the kids

the breakfast was very good, lots of choices for hot or cold breakfast

lack of parking

parking at night was a challenge

there is no room service, you have to go personally to ask for towels and paper or sheets or whatever you need

nice pool area

my family enjoy the stay and my kids love the pool

that it rained! couldn’t use the pool, but everything else was great!

10/10, cleanliness 10/10, staff 10/10, breakfast 10/10 (you must pay for it) room 10/10, pool 100/10 amazing pool, i came with my family everything was perfect

the pool

pool area was nice and clean and the water temperature was perfect

there was another elevator besides the one after walking through the main door and if the pool was open

pool has been closed for about a year now

pool is open back up the breakfast bar has started back that is what i've been waiting for the

pool not clean well

bugs in and around the pool. pool could be cleaned a little more, but was still very pleasant

great breakfast and coffee. nice pool. staff was very accommodating

also, the pool area doesn’t have enough seating area

everything pool gym breakfast great service

comfortable bed, nice room overlooking the pool

pretty outdoor pool

pool was cold.

pool was heated which was relaxing after a day at universal

pool was a little dated, but very nice.

i also noticed the pool tables were no longer there i would suggest to replace them

pool was clean and warm

the area is the best spot next to everything . and loved the outside pool and set up.

my room on the 1st floor next to the pool

pool and hot tubs were dirty

just wish the pool was open laterud83dude02

very clean, comfortable bedsawed pool.

had a nice pool and bar area next to the pool

room was clean and comfortable , liked the cafe , and nice pool

the pool and the location

pool

the pool was very clean and it was nice sitting and

the pool in the hot tub close on 5 pm

location and friendly staff. getting the suites give you access to the private pool

view over the lake swimming pool staff so friendly great value for money good

the rooftop pool and jacuzzi were under construction and i really wanted to enjoy that

the pool hours, closes too early.

value for money. pool was amazing.

reason i book the hotel because the roof pool and the view

the location and the upstairs pool and benefits

the pool hours closed too early

pool side cabana was marvelous beds were large and comfortable

though we didn t use the pool, we used the hot tub nearly nightly and it was glorious after a long day of wandering parks

pool area nice and clean location within walking distance of i-drive and universal

we loved the view the pool was cool i loved the hot tub

we loved the cabana grill area down by the pool

had a nice swimming pool,the bar was excellent and the starbucks was good

like the deck in the back very nice view, the bar that leads to the back jacuzzi and pool area and large chess game

friendly staff, beautiful view, great hours on the pool and other activities

friendly accommodating staff, kids friendly facility and pool open till 11

the resort itself was nice with a nice pool area for relaxing and fun

because the pool and all restaurants were closed during our stay we cannot comment on the food quality, etc

did not get to take advantage of the pool because the weather was rainy but we will come back to this hotel

the facilities and staff were wonderful. great swimming pool.

the pool and hot tub was gorgeous, the hotel surrounded it with shrubs and trees so it really felt like

pool could look a bit nicer, the hotel is already very beautiful and the pool just looks sort of

pool don’t face main road. but still a great property.

the room was so clean! also, we tried the pool and it was refreshing

very big and comfy bed. pool very clean. close to local amenities

pool its amazing, the view also… it has alot of store and restaurant nearby so its perfect for

pool is nice

pool close too early didn't get the chance to even see it

the pool close the early

couldn't get extra towels,nor were there any pool towels

i would have like the pool to be open a little later than 6.p.m.

the pool was nice and the proximity to pizza hut was a plus :)

pool is okay , we normally

was clean, the room was nice, it had a pool (although i was too tired to use it), and it had a great continental breakfast

was great, the staff, the cleanliness, the breakfast, the complimentary coffee, the pool & hot tub, & the distance from the universal parks which were our main reason for visiting,

pool and jacuzzi a little dirty .

pool was a little dirty so we didn't swim