no towels for the pool.

everything was being replaced, the pool needed lounge chairs

there's nothing to do around the hotel. no where to get food and even the pool was closed

was very clean and nice updates since the last time i was there the shower was great and the pool was clean and nice

the pool was closed and the washer and dryer didn't work

the pool was great

pool area, the area off the lobby where the fire pit was

beautiful place - quiet - clean - with smile team all the time pool ok

lovely property, room and enjoyed a great pool area. we would definitely come back!

pool area and other parts of hotel needs some work but nevertheless we enjoyed the pool esp the

the pool area was clean

wish i had time to use the pool

staff members were all nice and loyal. only 1 dissatisfied with pool spa not working properly.

pool was to cold and hot tub was a little to hot for

the pool was very relaxing and clean

awesome stay! big room, nice breakfast, pool, nice staff members!

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes there are hot winds coming

breakfast and pool

the pool it’s closed for maintenance in my stains

nice pool, great towels

the bed are hard need a bigger pool.

pool is small and the the snack selection at the desk is limited

great pool in the sun, breakfast is awesome

staff, room, free breakfast, pool, amenities

fitness center and an indoor pool

that it was cold couldn't enjoy the swimming pool.

breakfast & pool

breakfast was great,room was clean,pool was nice.t was the quietest hotel i have ever been at.

the pool was wonderful and kept clean

breakfast was amazing, pool was nice and beds were comfortable.

would have liked to have been in the building with the pool

beautiful room with a balcony and great view of the lake and the pool was very nice.

beautiful outdoor pool

pool area very nice. happy hour at pool bar.

my husband and daughter loved the pool with great surroundings and warm water

the pool bar wasn't open as much as we would have liked.

love the pool bar, the grounds are impeccable and the staff is so sweet

the pool is olympic sized and has a great little bar

the bar at the pool wasn’t very well staffed or stocked.

staff is absolutely wonderful , the pool is large and great for a workout and the sunsets are spectacular

pool water was really warm like bath water.

staff to check-in, good breakfast, nice room, warm pool, fresh cookies, quiet rooms, clean smell

heated pool!

pool was in the shade.

the pool was down

key card didn't work on the back door next to the pool at night

small pool, but big enough

amenities, beautiful pool, great work out options

also the pool area was very clean but the water was very cold and it would be attracted to the hotel if the

gas grills out by the pool

pool was nice, the staff was kind, and after a long days work it was very welcoming, the rooms were

close to where we wanted to be. the pool is awesome despite not using it. large room. quiet.

property was clean. nice view , pool was maintained.

they have a continental breakfast every morning and we enjoyed the pool

she set us up with a nice king room facing the pool and lake

decent sized pool

very clean room and pool. good location.

pool wasn't cleaned

pool was nice, but pool area was in disarray stuff scattered everywhere

the pillows were worn and flat one of our towels had a big yellow stain that looked like poop the pool had so much chlorine

workers congregated in breakfast area with communication radios blaring.

queue at the microwave at breakfast.

the breakfast

breakfast was nice and room was clean. comfortable bed!

at reception, cleaning, and kitchen were amiable and very nice, especially ellie at the kitchen/breakfast

room was very near the pool pump and it was noisy as it was malfunctioning

it was very quiet (but for the pool pump)

maybe a bigger pool

pool to small

like the breakfast in the morning and my children love the pool area most of all the staff was friendly

pool

new, clean and friendly staff. good breakfast

everything!! staff was amazing, it was clean and comfortable and breakfast was good.

clean, comfy, breakfast and coffee :)

there was also a real nice fitness area

clean room with small kitchen and big refrigerator and king size bed

wasn’t that great and carpet in hall is dirty, laundry facility to small fir size of

wi-fi, needs more laundry facilities , cost of vending machine

working laundry room

no kitchen just for show not pots or pans absolutely nothing whole wire is out and not

pool was closed and no one tell us

the only thing i can think of is a little more attention to the pool area.

pool was warm

the pool was nice

that the weather was to cool to enjoy the pool.

and jokingly said we'd need them to cut back the trees so the pool got sun all day

pool was dirty and no lounge chairs at all

pool was cold

breakfast was very nice and we really enjoyed the pool

my son loved the pancake machine lol and enjoyed the pool

pool was not able to be used according to manager

was no full breakfast like displayed the pool was not working they over charged me i still had to pay 111

dirty, stinky, poor bed quality, pool was nasty.

the pool is amazing

pool was nice but a little dirty and by the road the cleaning staff was very nice and made sure i

perhaps some shade over the pool in summer.

2nd floor smelled like mold. pool hours 12-5 pm.

the pool was only open until 5 pm

pool closed due to covid-folks might want to know that also

due to covid we did not utilize the pool

pool was open

they offer no breakfast. location was great. the pool is a great amenity for children.

the pool was crystal clear, they were doing some outdoor painting, and general upgrades to the motel

pool was dirty, they never cleaned the room, had to ask for toilet paper always, no coffee machine,

mold on the shower curtain the room wouldn't cool off the tv would lose connection and the pool at first had a film on

pool hours too short. shower water value bad. low water pressure

i feel that the pool should be open sooner then later. why should we have to wait till 10 am.

i never use the pool at the different hotels but used yours twice and really enjoyed it

pool area needed to be pressure washed

small pool

nice gym and pool as well

very clean. beds were very comfortable and staff was very nice! also enjoyed the pool!

i didn't use the pool but it looked nice

to a large number of children’s sport teams, staying in hotel, the breakfast & pool area’s were noisy & packed

the pool was closed

swimming pool would have been a plus but it’s unheated and was out of service at the time we were there

no place to sit outside. pool was locked so you had to get the key to unlock the gate to use it.

staff was amazing, older hotel but nicely remodeled. area was quiet. pool was very clean!

pool

the breakfast was delicious and the bartender was super friendly and knew how to make a drink

after quite a few visits to hotels in the usa, the laundry room in this hotel was very clean, unlike other hotels so far

didn’t start until 8 and the bar didn’t open until 5, not a big deal

no free breakfast

kids eat free and breakfast was cooked to order

beautiful pool.

clean room. nice pool.

i mean it had a pool

the pool was cool and clean.the sheets smelled like bleach.

pool dirty

small dining room, pool not heated and in the family ont of the property near a busy street

pool area

they enjoyed the pool two nights

couldn't swim pool very nasty

pool was very clean and nicely

cold pool

pool is decent for a quick dip , staff was friendly, room & hotel were fairly clean and breakfast

the pool was very private and not crowded

clean , comfortable, friendly staff, only problem was the pool closed too early

pool closed too early

my room was next to the pool which made for an ambiance room glow at night

clean pool and fitness center

pool and fitness closed

bed pool

nice little pool/patio area

was in a convenient location and the pool was a decent size

was nice i like getting up and having breakfast the kids enjoyed the pool everything went very

freezing swimming pool

pool and hot tub were great and loved the breakfast my wife liked the coffee

stayed here, rented 2 rooms my kids had a blast in the pool

the cost was reasonable and the whole facility including the pool and fitness areas were very clean and well maintained

didn’t like the pool and the view this time was not that good from our room felt like i want to go out not to stay

in at 4 pm and could not nap because they were screeching to each other 3 floors below at the pool

large room, good breakfast! pool, rooms clean

pool was a little too cold for my liking but still useable

the pool needs to be updated

cleaner pool

staff are great biscuits and gravy every morning and pools not too bad either

also, the swimming pool is very accessible

pool area

great location and pool areas for young children

fun to play at the pool

enjoyed the pool

it has two pools and a beach and other amazing restaurants like citricos it really doesn't get better than

and morning room service with mickey mouse waffles was fun

we loved the quiet pool

pool area is great for small

was not aware that the pool was closed for renovationhad i known i would have never booked 10 yr old grandsonbirthday and

the pool area should open a little earlier.

pool was perfect, slide was fun, hot tub was just right, lifeguards on duty and it was not crowded

the golf course top, the pool area lovely, excellent restaurant with good food and great service

the pool, room, staff and food were exceptional

all of the options available at the pool, plus suzy the aqua instructor was great

country club atmosphere; nice room; great golf; full length swimming pool

the golf course, the pool, the staff and the food!

proximity to magic kingdom and the pools.

nice pool, great ambiance.

the pools

was in room 702 which has an awesome view over the pool

unfortunately we couldn’t enjoy the pool slide but it’s ok the pool was nice and clean

i definitely loved the heated pool

very clean pool was nice close to disney

the pool was heated 24/7 and there were bbqs for the guests to use

no hot tub. pool slide was closed.

pool was big and water warm

the place very nice room nice and clean , nice view to the pool , location excellent and also the breakfast good

fantastic, friendly staff, incredibly clean, large rooms, included breakfast buffet, fantastic pool with waterslide, easy check in and out

the breakfast, and the swimming pool with slide

the pool was great

location for disney … room was immaculate and well catered for … on site pool and gym a bonus

we liked the staff they are very nice, the rooms are very clean. the pool is nice.

of room, bed, shower, pool

the pool was not heated well and no hot tub.

pool and snack bar was amazing

if you're staying there, definitely check out the pool: it's great to spend some time after travel there, and they keep it warm

the breakfast is excellent and the pool is fantastic

breakfast had great choices, and the pool was perfect

the pool and the pool bar were great

the pool was nice. i just never want to leave the room. it was so nice.

breakfast, pool , and the beds are so comfortable.

clean loved the customer service very helpful room up to standard with no issues pool was fun

i love everything about it they have a pool

very clean hotel and the staff are very helpful. pool is available

pool is amazing

location pool facilities

pool and breakfast were good.

the pool was very refreshing and open late to accommodate our busy schedule

great heated pool & hot tub

clean rooms. friendly staff. nice pool.

great pool that stays open until 11 pm every night

pool was awesome

room was very clean and updated. nice pool area

nice pool and restaurant on location

location express passes bar area by pool food

lovely view over the pool and we could even see the theme parks

the cocktails at the pool are gorgeous but very expensive

loved our pool view, room 6050

we also enjoyed the pool area, and had lunch poolside

enjoyed the pool and the breakfast the next morning

pool was kind of small and they did not clean it very often

the pool area was a little small but everything else was great

men drinking at the pool

gym, swimming pool, coffee 24/24, breakfast, position

breakfast included, parking comfortable, pool nice, everything clean

reason we stayed was because of pool, they didn’t inform us it was closed our entire stay or we wouldn’t have stayed here

location for universal studios, room was clean and comfortable, we overlooked the back facing the pool, a little bit of noise from the road but not enough to be an issue

the rooms the facility everything was great the pool

great pool.

only disappointment was not having a movie at the pool any of the nights we were there

pool bar drinks way over priced

staff was super friendly. room was very comfortable. loved our cabana at the pool.

also, the hotel and pool area are well taken care of

pool area

location and pools

the pools at the hotel were like another park in itself

the pool, the rooms, the view

i love this hotel. the location, the amentities, the pool everything! everything!!!

two pools on each sides

the breakfast was perfect for families because the kids felt at home

breakfast was good.well organized.lady in charge was very efficient

no issues with parking either which usually you have in orlando, so i'm happy with my stay overall

how about some wall sound insulation - have you ever had noisy kids keeping you awake at night

free parking

pool area was quite intimate which was ok, but i found it closed randomly at certain times with no

pool and the games outside

the pool, the rooftop bar

great swimming pool and hot tub

presented rooms we had a deluxe room with panoramic views of volcano bay good food courts great pool and hotel gets you straight in to volcano bay just a walk through hotel pool early admission

starbucks was available, the tv was nice, the gym was nice!

they have a pool and gym which is always a plus

the staff was amazing and very helpful to me my wife and kids !!

the gym is open 24 hrs

the swimming pool looked nice and hotel had self operated washing machine and drier

the pool was not heated. it was freezing cold where tourists were not used to that.

pool

the pool.

the pool was pretty old

beautifully decorated. pool area clean and water warm

a game room, pool with poolside activities

at night our boys were in swimming in pool whilst

were surprised that the pool wasn't open a few mornings until the temperature hit 50 degrees

could ve had music at the pool when the dj isn t there.

pool has been closed for about a year now

pool area was nice and clean and the water temperature was perfect

pool is open back up the breakfast bar has started back that is what i've been waiting for the

to pool locks and room key doesn't unlock from outside; needed to call front desk to get back into the

there was another elevator besides the one after walking through the main door and if the pool was open

there is a small gym and pool if that interests anyone

pool was very dirty

cept for the pool)

the exterior near pool is not maintained daily

the pool was not as inviting as i would have liked but overall it was a great stay.

staff very friendly. liked the pool

leaves and debris in pool.

the pool was not clean

the pool was warm and the staff was awesome.

pool wasn t a heated one

pools were clean

clean and nice pool areas

the size of the pool, the staff was very friendly.

by the pool were very exorbitant even compared to 4 or 5 star hotels

pool decks

lobby cafe, adults pool, kids activities, friendly staff

of adult- only pool was a bonus for those who wanted more solitude

the adult and family pools have no shade most of the day making it hard to stay in

the food/drink service by the splash pad pool the last day really slow

service from every employee, gorgeous and luxurious rooms and setting, the pool complex and lazy river were exceptional

good size room, free parking, great location for universal and very clean including the pool area

hotel had a nice pool, and was in a good location

i would have liked a hot tub, in addition to the pool.

pool was not the size or layout to do anything but quick dip

the pool was

pool hours

it is pretty clean, the pool was nice, you could take a walk around the hotel.

swimming pool doesn't have a heating thing and so the water is really cold

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

fireplaces, pool was great!

very strong smell as you walked to the pool or elevators to the north tower

staff was great. location perfect. pool and bar very clean

the pool was gorgeous and facilities were beautiful.

pool and toowel amenities were great as well as gift shop an access to starbucks and pizza shop

view and pool

pool was out of action until last day.

the pool was cold it was not a warming pool

room was excelent. great view of the pool

was construction while we were there, the pool was closed and the elevator on our floor didn't work we had to use the side elevator

loved the pool and that it was open later

we also enjoyed the gym, pool and breakfast was great

is good, beds are comfy, pool is great, housekeeping keeps you stocked on towels and it's like a home away from

january temps made it too cold to swim in the pool

were told upon arrival that the pool was under construction and that we'd need to walk to the neighboring hotel to use their pool

we had 5 people all over 18 and we stayed for a great rate plus with a pool and a hot tub, free parking and free breakfast that actually tastes good

location. kitchen.

the pool and definitely the cleanliness

everything was great. breakfast was good. kids enjoyed pool. the room was clean.

staff, clean room, comfortable beds, smooth check in/out, decent breakfast, simple and clean pool area, and excellent price

friendly staff good breakfast like the pool and the closeness to universal and restaurants everything this is my third time there booked

the safety the pool and the cleaning of lobby and breakfast area staff was friendly and helpful

the pool was great and there is a nice bar area as well

nice pool and free breakfast.

in and out of the property + we used the kitchen a few times and found it satisfactory + the pool area was nice

sewer smell near pool the whole stay

pool was perfect and clean

pool area was excellent as a nice place to top up the tan and relax after the visit to the parks

lovely pool

pool was nice and warm

if you are looking for spacious comfort, fantastic amenities like the free shuttle and pool, and excellent overall value near the parks, this hotel is a fantastic choice

pool was heated

i liked that it had a pool and that they had a free shuttle service to the theme parks.

loved the pool

room was clean and the pool was beautiful and has a nice shallow area with sitting ledge

the pool was very clean and well maintained, and the property itself was just stunning

texas brazil amazing steakhouse right next to it great staff great location extremely clean nice pool nice jacuzzi nice outdoors to drink coffee in the morning at the garden

pool close too early didn't get the chance to even see it

couldn't get extra towels,nor were there any pool towels

i would have like the pool to be open a little later than 6.p.m.

the pool close the early

had wonderful family day at the pool!

pool and jacuzzi was nice and hot

pool was a little dirty so we didn't swim

of room, breakfast included, cleanliness, friendliness of staff, pool with hot tub, shuttle to and from parks

was clean, the room was nice, it had a pool (although i was too tired to use it), and it had a great continental breakfast

pool is okay , we normally

like the pool being so cold and only having 1 hot tub there should be more, i didn t like there s no

the pool and the location

the hotel is close to everything, the pool and hot tub and rooms are very nice

water pool and plants

had a nice pool and bar area next to the pool

pool was heated which was relaxing after a day at universal

the pool was great after a long day of travel/walking

pool

pool was cold.

pretty outdoor pool

was great i had fun enjoyed the room the swimming pool all the staff was friendly i would recommend anybody to stay

the pool

that it rained! couldn’t use the pool, but everything else was great!

10/10, cleanliness 10/10, staff 10/10, breakfast 10/10 (you must pay for it) room 10/10, pool 100/10 amazing pool, i came with my family everything was perfect

nice pool area

the room is big enough, it has a pool and breakfast

the rooms were amazingly clean, as well as the lobby and pool area

the pool looked great but it was too cold outside

the breakfast area was set up like a restaurant with a nice view of the pool

i like how the pool stayed open late & bar . it was good vibes .

the connection to evermore giant lagoon and the private conrad pool

breakfast, pool and beach were amazing!

pool

food at breakfast buffet, the pool and grounds were beautiful

nor pool stuff, to let us know conrad hotel has its own pool just for ppl staying at the hotel and not

comfortable hotel with pool and jacuzzi

kiddos love the inside/outside pool

the hotel is clean, especially the pool, hot tub

great pool and hot tub

evening kick back was great/pool good/staff very helpful/price for value

the pool was enjoyable

pool warmer. did not seem to be heated

the pool was open and clean

their pool is beautiful

the pool was very nice

thanks for cleaning our rooms we also enjoyed the pool

the pool in the room nice staff

the room was so clean! also, we tried the pool and it was refreshing

the pool is nice, the location came in handy, access to public transportation and shopping.

very big and comfy bed. pool very clean. close to local amenities

breakfast was very nice and simple, the pool was fabulous, the staff was very informative and it was a great get

rooms are great, really comfortable bed, pool is great

the pool was beautiful and refreshing

pool was beautiful i love the new rooms and the breakfast area makes you feel at home i love the

location great price for this area rooms look great and pool was relaxing the breakfast was

breakfast was good and the staff was very very nice and the room was very clean and the pool was awesome

the pool is locked after 10

only “complaint” i would have is that the pool was ice cold freezing

everything is perfect except swimming pool.

we enjoyed the pool, work out room, breakfast, as well as doing our laundry

pool closed early 8pm

the pool in the hot tub close on 5 pm

location and friendly staff. getting the suites give you access to the private pool

the rooftop pool and jacuzzi were under construction and i really wanted to enjoy that

very clean, i love the pool, everybody friendly super happy.

the pool hours, closes too early.

my family also loved the breakfast and pool

rooms were clean, staff friendly and helpful, pool area was great. bartender was fantastic!

the pool hours closed too early

the location and the upstairs pool and benefits

pool and friendly staff

kind of mean for meeting me for the 1st time, one lady actually yelled at me for sitting in the pool area too early until she seen that she could actually have a conversation with me

clean. pool, staff, i always enjoy my stay

weather and the pool

great pool

breakfast buffet,shuttle to parks,24 hour arcade gym ,pool open until 10-great location.

the grandkids loved the pools, the arcade and the store

the pool area was very nice

some noise from the pool pump.

pool and landscape was amazing! very beautiful and relaxing atmosphere.